Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10496377February 4, 2013
POWER TRAIN, ENGINE
AS I WAS DRIVING VEHICLE LOST ALL POWER ON A HIGHWAY VERY DANGEROUS SITUATION. AGAIN THIS HAS HAPPENED A SECOND TIME NOW WITH 17000 MILES. DEALERSHIP SAID COMPUTER UPDATE THE FIRST TIME NOW THROTTLE BODY I DON'T THINK THERE IS AN ANSWER VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496108February 1, 2013
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT CAME ON AND MPG COUNTER (MILES PER GALLON) ACTING ERRATICALLY. BROUGHT CAR IMMEDIATELY TO DEALER AND IT WAS DETERMINED THAT "THE FUEL SENSOR WAS DEFECTIVE" (THEIR WORDS). THERE IS A 5 YEAR/50,000 MILE WARRANTY ON THIS PART AND MY CAR IS 2 MONTHS OVER THE TIME LIMIT! THE COST OF REPLACEMENT IS HIGH ($700) BUT DUE TO THE FACT THAT THE SENSOR TELLS ME HOW MUCH GAS IS IN THE TANK, I FELT, FOR SAFETY'S SAKE, IT SHOULD BE REPLACED. I FEEL THAT THE TIMING OF THE FAILURE OF THIS PART IS SUSPECT AND WOULD LIKE THE NHTSA TO RESEARCH WHETHER THIS IS A COMMON OCCURRENCE AMONG HYUNDAI 2007 SANTA FE OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495248January 30, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE LOST ACCELERATION POWER. THE RPMS INCREASED BUT THE VEHICLE DID NOT REGAIN ACCELERATION POWER. THE VEHICLE WAS TOWED TO THE DEALER. A DIAGNOSTIC WAS PERFORMED AND LOCATED THE FAILURE AT THE THROTTLE BODY. THE THROTTLE ASSEMBLY WAS REPLACED. THE FAILURE MILEAGE WAS 1,086 AND THE APPROXIMATE CURRENT MILEAGE WAS 1,088.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495263January 30, 2013
SERVICE BRAKES
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, A SQUEAKING NOISE WAS HEARD. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTICS. THE TECHNICIAN STATED THAT THE REAR BRAKE SHOES WERE CORRODED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 19,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10495033January 29, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE REVERSING OUT OF HER DRIVEWAY, THE DRIVER FRONT COIL SPRING FRACTURED AND RUBBED AGAINST THE TIRE. THE DEALER WAS NOT NOTIFIED. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494792January 26, 2013
FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
I TURNED ON THE CAR AND NOTICED THAT THE GAS GAUGE WAS SHOWING EMPTY AND THE ENGINE LIGHT WAS ON - I HAD JUST FILLED THE TANK UP THAT MORNING SO I KNEW I HAD PLENTY OF GAS. THE RANGE INDICATOR WAS JUST DASHES -NOT NUMERIC AS IT SHOULD BE. THE GAUGE THEN WOULD RISE UP AND THE RANGE WOULD CHANGE AND THEN IT WOULD GO DOWN AND THE RANGE WOULD CHANGE - THIS CONTINUALLY HAPPENED. I WENT TO MY MECHANIC AND HE SAID TO ZERO OUT THE ERROR AND KEEP AN EYE ON IT. THE NEXT MORNING THE SAME THING. NOW WE ARE BEING TOLD THAT THE FUEL LEVEL SENSOR IS NOT WORKING AND IT WILL COST BETWEEN 600-700 TO FIX THIS! I TOO HAVE READ ON MANY WEBSITES THAT THIS IS AN ISSUE THAT OCCURS BETWEEN THE 60K - 70K MILEAGE RANGE AND THE PARTS GUY AT HEALEY HYUNDAI IN BEACON, NY TOLD ME - OH YEAH WE ARE GETTING TONS OF THESE COMPLAINTS, THAT IS WHY WE STOCK THIS ITEM! IF HYUNDAI IS AWARE OF THIS ISSUE, WHY AREN'T THEY RECALLING THESE VEHICLES? ARE THEY WAITING FOR SOMEONE TO NOT BE AWARE OF THEIR ACTUAL GAS GAUGE AND HAVE THEIR CAR STALL OUT AT 55 MILES AN HOUR?? COME ON HYUNDAI - WE ARE LOYAL BRAND BUYERS AND THIS IS OUR 4TH HYUNDAI (SECOND SANTA FE) DON'T BECOME LIKE THE REST OF THE CAR COMPANIES AND NOT GIVE A [XXX] - FIX YOUR PROBLEMS AND YOUR CONSUMERS WILL STAND BY YOU! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494735January 25, 2013
EQUIPMENT:APPLIANCE:AIR CONDITIONER, ELECTRICAL SYSTEM
FAN KEEPS GOING ON AND OFF. DEALER SAID THERE IS A "SHORT IN THE A/C CONTROL HEAD". *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10494488January 23, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 25 MPH, THE ENGINE RPMS INCREASED EXCESSIVELY AND THE VEHICLE INDEPENDENTLY ACCELERATED TO OVER 100 MPH WHILE THE BRAKE WAS DEPRESSED. THE CONTACT WAS ABLE TO STOP THE VEHICLE AND HAD IT TOWED TO A LOCAL MECHANIC. A DIAGNOSTIC WAS PERFORMED AND THE FAILURE WAS LOCATED AT THE CRUISE CONTROL CABLE. THE MECHANIC RE-CRIMPED THE CRUISE CONTROL CABLE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 143,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 150,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493721January 22, 2013
SUSPENSION
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO HAVE NHTSA CAMPAIGN ID NUMBER: 09V123000 (SUSPENSION: REAR) PERFORMED FOR RUST ON THE TRAILING ARMS. THE CONTACT STATED THAT THE RECALL REPAIR WORKED FOR THE REAR PASSENGER SIDE BUT WAS INFORMED BY A PRIVATE MECHANIC THAT IT APPEARED THAT THE DEALER DID NOT REPAIR THE REAR DRIVER SIDE OF THE VEHICLE. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE COULD NOT BE DRIVEN BECAUSE THE REAR WHEEL AND FRAME OF THE VEHICLE WAS COMPLETELY RUSTED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 120,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493633January 21, 2013
ELECTRONIC STABILITY CONTROL (ESC), EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT ILLUMINATED, CHECK ENGINE LIGHT ON. DIAGNOSTIC SCAN INDICATED A BAD BRAKE LITE SWITCH. SAME SYMPTOMS AS NHTSA CAMPAIGN 09V122000 BUT HYUNDAI DEALER AND CUSTOMER ASSISTANCE CENTER CLAIM VEHICLE IS NOT PART OF THIS CAMPAIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493630January 21, 2013
ELECTRICAL SYSTEM, ENGINE
THIS IS THE FOURTH TIME SINCE THE PURCHASE IN APRIL, 2012. THE ENGINE JUST SHUTS OFF WHILE DRIVING NORMALLY AT A LOW SPEED. THE DEALER SHOP OBVIOUSLY COULD NOT FIND ANY ISSUES. I CANNOT UNDERSTAND WHY THIS TYPE OF HIGHLY DANGEROUS PROBLEM IS NOT BEING ADDRESSED BY NHTSA URGENTLY. I SEE THAT THERE ARE OTHER COMPLAINTS OF THIS NATURE REPORTED. I CANNOT BELIEVE THAT I HAVE TO RISK OUR FAMILY LIVES TO PROVE THAT THERE IS A SERIOUS FAULT WITH THIS VEHICLE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493564January 20, 2013
ENGINE, ELECTRICAL SYSTEM
AT 2 TIMES IN THE LAST FEW MONTHS THE CAR ENGINE HAS SUDDENLY STOPPED WHILE DRIVING SLOWLY ON LEVEL GROUND. LOST POWER STEERING AND POWER BRAKES. CAR RESTARTED IMMEDIATELY. SO FAR DEALERSHIP UNABLE TO REPRODUCE OR HELP WITH PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492782January 16, 2013
SUSPENSION:REAR, SUSPENSION
2002 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO BROKEN STEERING CONTROL ARM AND REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED HIS WIFE WAS DRIVING THE VEHICLE, WHEN THE LEFT FRONT STEERING CONTROL ARM BROKE FREE FROM THE SUB FRAME DUE TO RUST. IT FORCED THE VEHICLE TO SWERVE DANGEROUSLY TO THE LEFT ONTO ONCOMING TRAFFIC. THE CONSUMER HAD A MECHANIC TO INSPECT THE VEHICLE, AND THE MECHANIC STATED THE ENTIRE UNDER CARRIAGE HAD RUSTED. THE CONSUMER DISCOVERED A RECALL WAS ISSUED FOR THE SAME PROBLEM. HOWEVER, WHEN HE CONTACTED THE DEALER, HE WAS INFORMED THE ONLY VEHICLES THAT WERE BEING REPAIRED, WERE THE ONES PURCHASED IN NORTHERN SALT BELT STATES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493159January 16, 2013
SUSPENSION
MY WIFE'S SANTA FE EXPERIENCED A FAILURE OF THE FRONT PASSENGER COIL SPRING OVER THE WEEKEND WHILE PARKED IN THE DRIVEWAY. THERE WERE NO WARNING SIGNS THAT IT WAS ABOUT TO FAIL AND WE ARE VERY LUCKY THAT SHE WAS NOT DRIVING IT AT THE TIME. IT DOES HAVE 131,000 MILES ON IT, BUT I HAVE NEVER HAD A COIL SPRING SNAP LIKE THIS ON ANY OTHER VEHICLE I HAVE OWNED. BASED ON THE NUMBER OF COMPLAINTS ON THIS ISSUE, HYUNDAI NEEDS TO ISSUE A RECALL FOR THIS PROBLEM. RIGHT NOW WE ARE LOOKING AT APPROXIMATELY $1500 (STILL GETTING QUOTES) FOR SOMETHING THAT SHOULD HAVE BEEN RESOLVED SOME TIME AGO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10493246January 16, 2013
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2003 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE AND APPLYING THE BRAKES, THE VEHICLE ACCELERATED AND CRASHED INTO A BUILDING. THE CONTACT WAS NOT INJURED HOWEVER, A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS NOT INSPECTED FOR THE CAUSE OF THE ACCELERATION FAILURE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 70,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10493260January 16, 2013
POWER TRAIN, ENGINE, STRUCTURE:BODY
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492412January 14, 2013
ENGINE
JUST GOT OUT OF A SHOPPING CENTER AND ONTO MIRA MESA BLVD, SAN DIEGO. CAR STALLED! I WAS GOING @ 30 MILES/HOUR OR SO. TOTAL MILES ON THE CAR WHEN THIS HAPPENED WERE 5177 MILES. WHEN IT STALLS, IT BEHAVES AS IF KEY IS MOVED TO ON POSITION BUT CAR HAS NOT BEEN STARTED. THIS IS THE 4TH TIME CAR HAS STALLED SINCE I BOUGHT NEW IN AUGUST (YES, IN 5 MONTHS AND WITHIN @ 5,000 MILES). PRIOR TWO TIMES WERE JUST A BEFORE CHRISTMAS ON 12/23/2012 (ON THE SAME DAY, @ 1 MINUTE APART). AT THIS TIME I WAS GOING SLOW SPEED @ 25 MILES/HOUR ON A WINDY DOWN HILL ROAD. FORTUNATELY, THERE WERE NO FAST MOVING CARS BEHIND ME IN ALL 4 CASES. I AM AFRAID THAT SOMEONE MAY HIT ME FROM BEHIND WHEN CAR STALLS LIKE THIS. CAR HAS BEEN TO DEALER TWICE FOR THE SAME ISSUE. THEY SEEMS TO HAVE NO CLUE. LAST TIME I WENT, JUST AFTER CHRISTMAS, THAT CHANGED THROTTLE BODY. I WAS HOPPING THAT IT WILL FIX THE ISSUE BUT I AM NOT THAT LUCKY AS IT CAME BACK IN JUST 3 WEEKS! I HAVE OPENED A CASE WITH HYUNDAI ALREADY RIGHT AFTER THE FIRST INCIDENT, WILL HAVE TO FOLLOW UP WITH THEM AGAIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492959January 14, 2013
FUEL/PROPULSION SYSTEM
WE RECENTLY NOTICED THAT THE GAS GAUGE IS NOT WORKING PROPERLY. SOMETIMES IT READS EMPTY AFTER WE JUST FILLED THE TANK. IN ADDITION THE CHECK ENGINE LIGHT COMES ON FROM TIME TO TIME. WHEN WE BROUGHT IT TO THE DEALER, WE WERE TOLD THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED AND IT WOULD COST $580. FROM WHAT I UNDERSTAND, NUMEROUS 2008 (AS WELL AS OTHER YEARS) HYUNDAI SANTE FE OWNERS HAVE REPORTED THIS PROBLEM. IT SEEMS TO OCCUR AS SOON AS THE WARRANTY ENDS (60,000 MILES). I BELIEVE HYUNDAI KNOWS THAT THE FUEL SENDING UNIT IN THESE CARS ARE IN FACT INFERIOR AND WILL FAIL AFTER 60,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10492316January 11, 2013
VEHICLE SPEED CONTROL, STRUCTURE:BODY, ENGINE
IN STOP AND GO TRAFFIC, I TOOK MY FOOT OFF THE BRAKE TO COAST TOWARDS THE CAR IN FRONT OF ME. THIS PATTERN HAD BEEN GOING ON FOR SEVERAL MILES. I WAS NOT TOUCHING THE ACCELERATOR AND IN FACT, MY FOOT WAS NOT ON THE BRAKE EITHER, AND THE CAR SUDDENLY ACCELERATED FULL THROTTLE. I HAD JUST A COUPLE OF SECONDS TO TRY TO AVOID HITTING THE VEHICLE IN FRONT OF ME. I SWERVED TO THE RIGHT, TOWARDS THE SHOULDER, BUT I HIT THE TRUCK IN FRONT OF ME. I WAS BRAKING THE ENTIRE TIME, BUT IT WAS NOT ENOUGH TO STOP THE SUDDEN UNINTENDED ACCELERATION. MY LEFT BUMPER HIT HIS TRUCK ON THE RIGHT HAND SIDE OF HIS BUMPER. MY RADIATOR WAS DAMAGED AND LEAKED ALL THE FLUID OUT ONTO THE HIGHWAY. THE CAR WAS NOT DRIVABLE BECAUSE OF THE RADIATOR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10492157January 10, 2013
VISIBILITY/WIPER
DRIVING ON HIGHWAY EXIT RAMP INTO THE SETTING SUN WHEN MY DRIVERS SIDE SIN VISOR FLOPPED DOWN IN FRONT OF ME. IT HAD BROKEN LOOSE FROM THE UPPER HOLDER EVIDENTLY AND WAS DANGLING BY THE TWO VANITY MIRROR WIRES. I WAS ABLE TO PULL TO THE SIDE OF THE RAMP WITHOUT BEING HIT, BUT NOT SURE HOW. I NOTICE THAT THERE ARE SEVERAL COMPLAINTS LODGES FOR THIS EXACT SITUATION, BUT NO RECALL HAS BEEN ORDERED. THIS IS MOST CERTAINLY A SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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