Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10504612March 26, 2013
STEERING
AT SPEEDS ABOVE 50 MPH, THE VEHICLE STARTS TO EXHIBIT A 'WANDERING EFFECT'...AT SPEEDS 60 MPH PLUS, IT REALLY STARTS TO 'WANDER'...THE HIGHER THE SPEED, THE WORSE IT GETS. DIFFICULT AND EXHAUSTING ON A LONG TRIP TO KEEP IT IN A STRAIGHT LINE....."IT`S LIKE DRIVING ON MARBLES"...REQUIRES CONSTANT ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504613March 26, 2013
VEHICLE SPEED CONTROL
WHILE ATTEMPTING TO ACCELERATE ON AN INTERSTATE TO PASS A VEHICLE, THE ACCELERATOR PEDAL BECAME STUCK AND THE VEHICLE QUICKLY SPED UP TO 80 MPH IN A MATTER OF SECONDS. THANKFULLY DUE TO RECENT ACCELERATOR ISSUES/RECALLS FOR OTHER MANUFACTURES, I WAS ABLE TO SHIFT THE VEHICLE INTO NEUTRAL. THE ENGINE WAS PEGGED AT MAX RPMS WHILE I FRANTICALLY TRIED TO GET OVER THROUGH THE LANES WITH THE CAR IN NEUTRAL. WITH THREE CHILDREN ABOARD, THIS WAS A VERY HARROWING EXPERIENCE. I WAS ULTIMATELY ABLE TO REACH DOWN, GRAB THE ACCELERATOR PEDAL, AND YANK IT BACK. AFTER DOING THIS, IT AGAIN DROVE NORMALLY. I IMMEDIATELY LOOKED AT THE PEDAL, FLOOR MAT, AND CARPET ONCE ARRIVING HOME. IT IS CLEARLY OBVIOUS THAT THE FLOOR CARPET ITSELF (NOT THE MAT, THE ACTUAL VEHICLE'S CARPETING) JUST UNDER THE PEDAL HAS HARDENED AND DEVELOPED A BULGE SUCH THAT THE PEDAL WILL GET STUCK IN IT IF DEPRESSED TO FAR. THIS WAS BROUGHT TO THE IMMEDIATE ATTENTION OF THE HYUNDAI DEALERSHIP WHO INDICATED THE WARRANTY WAS NO LONGER VALID AS THE VEHICLE WAS PAST 60K MILES (75K), AND A CALL PLACED TO HYUNDAI USA AGAIN YIELDED THE SAME RESULTS, THAT THE OWNER WOULD NEED TO PAY $1400 TO REPLACE THE FLOORING. THERE IS CLEARLY A DESIGN FLAW IN THE FLOOR CARPET AND RAISED SECTION DIRECTLY UNDER THE ACCELERATOR PEDAL THAT LEAD TO THIS UNINTENDED ACCELERATION, PUTTING MY SAFETY AT RISK, AND HYUNDAI IS WILLING TO HIDE BEHIND THE WARRANTY TO AVOID KEEPING ITS ONCE LOYAL CUSTOMER SAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504263March 23, 2013
FUEL/PROPULSION SYSTEM
WE PURCHASED THE 2013 HYUNDAI SANTA FE SPORT (2WD) ON 2/23/13. WHEN I ATTEMPTED TO FILL UP THE GAS TANK FOR THE FIRST TIME, THE GAS PUMP CONTINUOUSLY SHUT OFF AUTOMATICALLY AS IF THE TANK WAS FULL. IT TOOK APPROXIMATELY 15-20 MINUTES TO FILL UP 3/4 OF THE TANK. I INITIALLY THOUGHT IT WAS THE GAS PUMP THAT WAS BAD. ABOUT A WEEK LATER, WHEN I ATTEMPTED TO FILL UP AGAIN, THE SAME PROBLEM OCCURRED ON A DIFFERENT PUMP. I TRIED A COUPLE OF DIFFERENT GAS STATIONS, AND THE PROBLEM CONTINUED. I TOOK THE VEHICLE IN TO A HYUNDAI DEALERSHIP FOR A CHECK UP. AFTER A PRELIMINARY CHECK, THE DEALER ADVISED THAT THERE WAS NO ERROR CODE. HOWEVER, IN ORDER FOR THEM TO REMOVE THE TANK AND CHECK THE ENTIRE ASSEMBLY, THE GAS TANK WAS TOO FULL, SO I NEEDED TO DRIVE IT AROUND AND USE UP SOME GAS UNTIL IT WAS LESS THAN 1/2 TANK FULL. SO AFTER A FEW DAYS, I TOOK IT IN AGAIN. AFTER A FEW DAYS, THEY ADVISED THAT THE AFTER REMOVING THE TANK, THEY OBSERVED THE FUEL TANK NECK END HAD BEEN MELTED. THEY WERE NOT SURE WHAT THE CAUSE WAS. SO THEY REPLACED THE FUEL TANK, AND FILLED THE GAS TANK WITHOUT ANY ISSUES. WE JUST GOT THE CAR BACK, SO WE'LL SEE IT THE PROBLEM HAS BEEN FIXED, OR IF IT'LL BE A RECURRING PROBLEM. WE THOUGHT IT WAS VERY ODD THAT A BRAND NEW CAR WOULD HAVE THIS PROBLEM, AND WE'RE MORE CONCERNED WHAT CAUSED IT TO "MELT". IF THERE IS A MAJOR HEAT ISSUE THAT WOULD CAUSE SOMETHING TO MELT NEAR THE GAS TANK, THIS IS A VERY SERIOUS CONCERN. THE DEALER ADVISED US THAT AN ENGINEER FROM HYUNDAI CAME OUT TO INSPECT IT UPON LEARNING ABOUT THE PROBLEM. WE'VE FOUND NUMEROUS SIMILAR COMPLAINT ONLINE, AND NOT ONLY WITH THE SANTA FE BUT WITH MANY OTHER HYUNDAI MODELS. IN FACT, THE 2012 HYUNDAI SONATA RENTAL THEY PROVIDED US WITH HAD A SIMILAR PROBLEM WHERE IT WOULD SHUT OFF EVERY 2 1/2 GALLONS. THE DEALER FIXED THE PROBLEM FOR NOW, BUT WE'LL HAVE TO MONITOR IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504082March 22, 2013
ELECTRONIC STABILITY CONTROL (ESC), SEATS, STRUCTURE:BODY
VEHICLE WAS PURCHASED AROUND JUNE 3 2012, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. SEATS:I TOO HAVE EXPERIENCE THE DRIVER SEAT BEING VERY LOSE AND ROCKING. I TOOK IT TO THE DEALERSHIP AND THEY SAID THEY TIGHTENED THE BOLTS BUT IT DIDN'T TAKE BUT A DAY TO REALIZE THAT THIS WASN?T A TOTAL FIX. EACH TIME I TAKE IT BACK THEY JUST SAY THEY LOCKED THE BOLTS DOWN BUT WILL NOT DO ANY PAPERWORK ON IT AND. SUNROOF: MY SUNROOF MAKES A WHISTLING NOISE WHEN I DRIVE DURING WINDY CONDITIONS. I TOOK IT BACK TO THE DEALERSHIP AND THEY TOO HEARD THE NOISE. BUT TOLD ME THAT THERE IS NOTHING THAT CAN BE DONE ABOUT IT AND THAT THEY ARE WAITING FOR A TSB (TECHNICAL SERVICE BULLETIN) IN ORDER TO CORRECT THIS ISSUE. THREE MONTHS AFTER I PURCHASED THE VEHICLE MY BACK PASSENGER REAR WINDOW BLEW OUT AT 60 MPH AND THEY WOULDN'T COVER IT UNDER WARRANTY SINCE THEY DIDN?T KNOW WHAT CAUSED THE WINDOW TO BLOW. I'VE NOW HAD THE CARE FOR 10 MONTHS NOW AND STILL THEY HAVE NOT FIXED THIS ISSUE. I HAVE BEEN A SUPER SUPPORTER OF HYUNDAI BUT HOW CAN I CONTINUE TO RECOMMEND THIS COMPANY IF THEY ADVERTISE THEY HAVE THE BEST WARRANTY AND CUSTOMER SERVICE BUT WONT FOLLOW THROUGH? HYUNDAI NEEDS TO FIX THIS AND MAKE IT RIGHT WITH US OWNERS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504079March 22, 2013
POWER TRAIN, ENGINE
THIS COMPLAINT IS SIMILAR TO A COMPLAINT I ALREADY FILED IN DECEMBER 2012 AND IS A RECURRING ISSUE. ON 3/18/13, WAS TRAVELING APPROX 55 MPH UP A STEEP HILL WHEN THE CHECK ENGINE LIGHT CAME ON AND IMMEDIATELY THE GAS PEDAL CEASED FUNCTIONING AS WELL. THE ENGINE REMAINED RUNNING, HOWEVER PRESSING THE GAS PEDAL DID NOTHING. THIS CREATED AN EXTREMELY DANGEROUS SITUATION AS THE TRAFFIC BEHIND ME WAS NOT AWARE MY VEHICLE WAS SLOWING DOWN AND I HAD NO ABILITY TO SAFELY PULL OVER TO THE SIDE OF THE ROAD. I BROUGHT THE CAR TO A STOP, TURNED OFF THE ENGINE, WAITED A MINUTE, AND RESTARTED IT. AT THIS POINT THE GAS PEDAL WAS FUNCTIONING AS EXPECTED, BUT THE CHECK ENGINE LIGHT REMAINED ON. WENT TO THE DEALER, HOWEVER THEY INDICATED THE FIX FOR THE ISSUE (TECHNICAL SERVICE BULLETIN, #12-FL-004) HAD BEEN APPLIED AFTER THE 12/2012 INCIDENT AND THEY FOUND NOTHING NEW WRONG THIS TIME. ON 3/22/13, THE EXACT SAME ISSUE HAPPENED TWICE DURING ONE COMMUTE TO WORK. THE VEHICLE IS CURRENTLY AT THE DEALER WHO HAS NO IDEA WHY THIS IS HAPPENING. THIS IS A MAJOR SAFETY ISSUE AND FROM OTHER REPORTS SEEN ONLINE, A RECALL SHOULD BE INVESTIGATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10504112March 22, 2013
UNKNOWN OR OTHER
NOISE COMES FROM FRONTED LIKE SOMETHING CRACKED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503902March 21, 2013
ELECTRONIC STABILITY CONTROL (ESC), FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
CRUISE CONTROL WOULD TURN ON BUT NOT ALLOW A SPEED TO BE SET. ALSO ESC OFF LIGHT REMAINED ON DASH SOLID. WE NEVER RECEIVED ANY NOTICE OF A RECALL FROM HYUNDAI. I SEE NUMEROUS OTHER HYUNDAI OWNERS WHO HAVE HAD THIS PROBLEM.ALSO THE CHECK ENGINE LIGHT HAS BEEN ON AND WON'T TURN OFF NO MATTER HOW MANY TIMES THE CAP IS TAKEN OFF THEN PUT BACK ON AFTER THREE TURNS. FUEL READS EMPTY WHEN TANK IS FULL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503948March 21, 2013
STEERING, ELECTRONIC STABILITY CONTROL (ESC), SEATS
VEHICLE WAS PURCHASED AROUND JANUARY 30TH, 2013, AT THE TIME OF THE TEST DRIVE I NOTICED A LOT OF WIND NOISE IN THE CABIN AND THE VEHICLE WOULD NOT STAY IN A STRAIGHT LINE AT 55 MPH, IT WOULD SWAY LEFT TO RIGHT. AGAINST MY BETTER JUDGMENT I STILL PURCHASED THIS VEHICLE. THE SALES PERSON INFORMED ME THAT THE REASONS WHY THE VEHICLE PERFORMED THE WAY IT DID WAS BECAUSE IT WAS A VERY WINDY. THE NEXT DAY I CONTACTED THE SALES PERSON AND ADVISED HIM THAT I WAS STILL HAVING THE SAME PROBLEMS. HE HAD ME BRING THE VEHICLE INTO THE SHOP AND THEY CHECKED THE TIRES AIR PRESSURE AND WHEEL ALIGNMENT. THEY MADE UP SOME STORY THAT THE VEHICLES ARE TRANSPORTED WITH 50 PSI ON THE TIRES AND THIS WAS THE CAUSE OF THE PROBLEM. TO THIS DATE THE VEHICLE STILL SWAYS LEFT TO RIGHT WHEN DRIVING OVER 55 MPH AND THE CABIN NOISE IS DRIVING ME CRAZY. THIS IS A SERIOUS SAFETY ISSUE THAT HYUNDAI WILL NEED TO FIX QUICKLY. I HAVE NOW MADE ANOTHER APPOINTMENT WITH THE SHOP BECAUSE THE DRIVER SEAT STARTED TO FEEL LOOSE WHEN APPLYING THE BRAKES OR SLOWING DOWN. THIS VEHICLE HAS TOO MANY SAFETY ISSUES AND NOW WITH ONLY 1500 MILES ON THE VEHICLE I AM FORCED TO TAKE IT TO THE SHOP. WHEN SPEAKING WITH THE SHOP MANAGER HE MADE IT SOUND LIKED NO ONE ELSE WAS HAVING THESE PROBLEMS, MAYBE THEY NEED TO READ THE COMPLAINTS ON THIS SITE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503559March 19, 2013
ENGINE
I LEFT MY CAR PARKED IN THE PARKING GARAGE AT SCHOOL. WHEN I CAME BACK TO MY CAR AT THE END OF THE DAY, THE CAR WAS ON AND RUNNING. I HAD MY KEYS WITH ME. IT HAD SOMEHOW SPONTANEOUSLY TURNED ON WHILE I WAS AWAY FROM IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10503084March 15, 2013
FUEL/PROPULSION SYSTEM
THE FUEL GUAGE INCLUDING RANGE AND MILEAGE FEATURES ARE ERRATIC AND CREATE A FALSE READING ON THE ODOMETER DASH READINGS. THIS IS VERY DANGEROUS AS I CAN NOT TELL WHAT THE TRUE AMOUNT OF FUEL IS LEFT IN THE SUV. THIS IS A KNOWN PROBLEM WHICH HYUNDAI CORP. HAS KNOWN ABOUT AND REFUSES TO ANNOUNCE A RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502820March 14, 2013
FUEL/PROPULSION SYSTEM
CAR DID NOT RESPOND TO THROTTLE INPUT FOR AS LONG AS 5 OR 6 SECONDS THIS HAPPENING SEVERAL TIMES EARLY ON. THE CAR NOW HAS 2300 MILES AND THE SYMPTOMS HAVE EVOLVED TO THE CAR STARTING TO MOVE TO APPROXIMATELY 5 MILES PER HOUR THEN FALLING ON ITS FACE FOR 2 TO 3 SECONDS BEFORE RESUMING SPEED ALMOST CAUSING A REAR COLLISION. THE CAR HAS BEEN BACK TO THE DEALER TWICE ONE TIME FOR FIVE DAYS WITH THE DEALER UNABLE TO REPLICATE THE PROBLEM. I AM VERY CONCERNED THAT THIS ISSUE COULD POSSIBLY CAUSE A REAR COLLISION OR AN ACCIDENT PULLING INTO TRAFFIC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502704March 13, 2013
SEATS
WE PURCHASED THIS 2013 HYUNDAI SANTA FE SPORT IN OCTOBER 2012. IMMEDIATELY ON THE DRIVE HOME, I NOTICED THAT THE DRIVER'S SEAT FELT LIKE IT WAS LOOSE OR ROCKED. I WAS ABLE TO MITIGATE THE PROBLEM BY USING THE POWER ADJUSTMENT TO RAISE THE SEAT TO THE HIGHEST POSSIBLE POSITION. WHILE NOT A SOLUTION, IT MINIMIZED THE PROBLEM AND ALLOWED ME TO CONTINUE TO DRIVE THE CAR. AFTER PERUSING A NUMBER OF ONLINE HYUNDAI FORUMS, I DISCOVERED THAT A NUMBER OF 2013 SF OWNER'S WERE EXPERIENCING THE SAME ISSUE. I ALSO DISCOVERED THAT HYUNDAI IS AWARE OF THE PROBLEM BY EITHER REPLACING THE SEAT/SEAT RAILS OR BY USING A SPECIALLY-DESIGNED TOOL TO CORRECT TOO MUCH CLEARANCE/PLAY IN THE SLIDING SEAT TRACKS. I BROUGHT THIS INFO TO THE ATTENTION OF MY LOCAL DEALERSHIP WHEN IT WAS RECENTLY TIME FOR THE FIRST SERVICE. AFTER SHARING INFO WITH THEM AND EVEN GIVING THEM A COPY OF A COMPLETED SERVICE ORDER FROM A FRIEND ON ONE OF THE ONLINE FORUMS, TO MY ASTONISHMENT THE DEALERSHIP REFUSED TO FIX MY SEAT. THE DISTRICT SERVICE MANAGER REFUSED TO AUTHORIZE THIS REPAIR BECAUSE AS HE PUT IT. "I SAT IN A FEW 2013 SF'S AND THEY ALL DID IT". THE EXCUSE OF SOMEONE THAT WANTS TO AVOID ADMITTING THERE IS A PROBLEM. JUST BECAUSE THEY ALL DO IT DOES NOT MEAN THERE IS NOT A PROBLEM AS EVIDENCED BY THE INFO I EASILY DISCOVERED ON THE INTERNET. HYUNDAI HAS ALREADY AUTHORIZED OTHER REPAIRS FOR OTHER OWNERS. I THINK THAT NHTSA SHOULD LOOK INTO THIS AND FORCE HYUNDAI TO COME CLEAN AND AUTHORIZE THESE REPAIRS FOR ALL OWNERS REGARDLESS OF LOCATION OR DEALER/DISTRICT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10502152March 8, 2013
FUEL/PROPULSION SYSTEM
AT ABOUT 62,000 MILES THE FUEL GAUGE STARTED TO ACT ERRATICALLY. IT WOULD BE INCONSISTENT WITH THE ACTUAL AMOUNT OF FUEL THAT WAS IN THE TANK. FINALLY, IT READS EMPTY ALL OF THE TIME AND THE CHECK ENGINE LIGHT STAYS ILLUMINATED. I WAS QUOTED UPWARDS OF $800 FROM FUCILLO HYUNDAI OF SYRACUSE NY. NOW I HAVE TO RELY ON THE TRIP ODOMETER TO CALCULATE THE AMOUNT OF FUEL I HAVE. THIS ISN'T SO MUCH FUN WITH 3 CHILDREN ON BOARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501225March 4, 2013
ENGINE, VEHICLE SPEED CONTROL, POWER TRAIN
I BACKED OUT OF A PARKING SPOT AND MADE CONTACT WITH SOMETHING WHICH I COULD NOT SEE FROM MY REAR VIEW OR SIDE VIEW MIRRORS. LATER, WHEN THE EMERGENCY WORKERS WERE LOADING ME INTO THE AMBULANCE, I WOULD SEE THAT THE OBJECT WAS A LOW, CEMENT POLE, WHICH PROTECTED A FIRE HYDRANT DIRECTLY BEHIND THE PARKING SPOT I PULLED OUT OF. AS I PUT THE VEHICLE IN GEAR (DRIVE) WITH MY FOOT ON THE BRAKE, TO PULL AWAY FROM WHATEVER I BACKED IN TO, THE ENGINE REVVED AND THE VEHICLE ACCELERATED ON ITS OWN. THE VEHICLE LURCHED FORWARD (THE BEST WAY TO DESCRIBE IT IS THE WAY A PINBALL BOUNCES OFF OF A BUMPER ON A PINBALL MACHINE) AND CONTINUED MOVING FORWARD, EVEN THOUGH MY FOOT WAS STILL ON THE BRAKE PEDAL. THE VEHICLE DROVE FORWARD INTO THE PARKING SPOT I HAD STARTED FROM, OVER A CURB AT THE FRONT OF THE PARKING SPOT, THROUGH A PATCH OF LOW LYING PLANTS AND OVER A WALL WHICH IS APPROXIMATELY FOUR TO FIVE FEET IN HEIGHT. MY VEHICLE WAS AIRBORNE AND CAME TO REST IN THE LOWER LEVEL PARKING LOT, STRIKING A PARKED VEHICLE. IT WAS ONLY THEN THAT THE VEHICLE STOPPED ITS FORWARD MOTION. MY ARMS HAD BEEN LOCKED ON THE STEERING WHEEL, MY RIGHT FOOT ON THE BRAKE PEDAL. MY LEFT LEG ABSORBED THE IMPACT OF THE CRASH INTO THE LOWER LEVEL PARKING LOT. I WAS TAKEN AWAY IN AN AMBULANCE WITH A BROKEN LEG AND SEVERELY DISLOCATED ANKLE. THE VEHICLE HAS BEEN DEEMED A TOTAL LOSS BY MY INSURANCE CARRIER. I WAS ADVISED THAT A CLAIMS INVESTIGATOR WAS SENT TO THE INSURANCE-COMPANY-AUTHORIZED COLLISION SHOP TO WHERE MY VEHICLE WAS TOWED. EVEN THOUGH THE EMERGENCY WORKERS ADVISED ON THE NIGHT OF THE ACCIDENT THAT THE CAR WAS NOT IN A DRIVABLE CONDITION, I WAS ADVISED BY MY INSURANCE COMPANY THAT THE INVESTIGATOR DROVE THE VEHICLE IN THE PARKING LOT OF THE COLLISION SHOP AND HE WAS NOT ABLE TO REPLICATE THE UNINTENDED ACCELERATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10501085March 3, 2013
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING AFTER HEAVY SNOW I ATTEMPTED TO CHANGE LANES OVER A SNOW PILE. WHEN THE RIGHT FRONT TIRE WENT OVER THE SNOW, THE SOFTWARE TOOK CONTROL OF THE STEERING AND TURNED TO VEHICLE 270 DEGREES. THE VEHICLE WAS LOCKED IN THE 4 WHEEL DRIVE MODE. I HAVE OVER 500,000 MILES DRIVING 4 WHEEL DRIVE VEHICLES IN OVER 50 YEARS AND HAVE LIVED AND WORKED IN HEAVY SNOW STATES. I HAVE PREVIOUSLY USED THE SAME TECHNIQUE TO GO OVER SNOW WITH NO PROBLEMS. I BELIEVE THE ELECTRONIC STABILITY CONTROL SOFTWARE IS TO AGGRESSIVE. THERE WERE A NUMBER OF ACCIDENTS REPORTED AFTER THE SNOW STORM WHERE VEHICLES WERE REPORTED TO HAVE SPUN OUT. I WINDER HOW MANY WERE CAUSED BY THE SOFTWARE. I NOW TURN THE STABILITY CONTROL OFF DURING SNOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10501120March 3, 2013
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AND WENT TO ACCELERATE AROUND ANOTHER VEHICLE. THE GAS PEDDLE WAS STUCK FULL OPEN EVEN AFTER LETTING OFF THE GAS. I MADE SURE IT WAS NOT THE CARPET HOLDING THE PEDDLE DOWN. THE ENGINE RPM'S WAS REVVING VERY HIGH ALSO AS THE CAR KEPT ACCELERATING OUT OF CONTROL. AFTER APPROXIMATELY 15-20 SECONDS THE PEDDLE RELEASED AND EVERYTHING WAS FINE. THE FIRST OCCURRENCE WAS SEP. 2012 AND I'VE HAD A SECOND OCCURRENCE ON MARCH 2013. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500945March 1, 2013
VISIBILITY
TL* THE CONTACT OWNS A 2007 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE DRIVER'S SIDE SUN VISOR WOULD RELEASE DOWNWARD WHENEVER THE CONTACT WAS DRIVING OR WHEN THE VEHICLE WAS STATIONARY, OBSTRUCTING THE CONTACT'S VISIBILITY OF THE ROADWAY. THE VEHICLE WAS NOT REPAIRED. IN MARCH OF 2012, THE PASSENGER'S SIDE SUN VISOR WAS REPLACED UNDER A SERVICE WARRANTY DUE TO A FAULTY PLASTIC SUPPORT MECHANISM. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 53,000. ...UPDATED 04/25/13 *BF UPDATED 06/03/2013 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500947March 1, 2013
VEHICLE SPEED CONTROL, AIR BAGS, ENGINE, STRUCTURE:BODY
MY MOMS SANTA FE HAS SPED OUT OF CONTROL SEVERAL TIMES IN THE LAST THREE MONTHS. THE LAST INCIDENT CAUSED INJURIES BECAUSE THE AIR BAG FAILED TO DEPLOY. THE FIRST INCIDENT WAS IN A PARKING LOT WHERE THE CAR HAD UNINTENDED ACCELERATION AND CRASHED INTO SEVERAL CARS. SECOND INCIDENT WAS ON THE ROAD WHERE CAR SPED UP AND SHE TURNED IT OFF. THE THIRD WAS BACKING OUT OF A SHOPPING CENTER PARKING LOT WHERE THE CAR RAPIDLY ACCELERATED IN REVERSE HITTING A CAR AND THEN TRIED TO PUT IN NEUTRAL BUT WENT INTO DRIVE INSTEAD. SHE HIT A POST AND THE FRONT END WRAPPED AROUND THE POST BUT AIR BAG DID NOT DEPLOY CAUSING INJURY. STATE FARM AND MANY ATTORNEYS WON'T TOUCH THIS CASE BECAUSE OF THE COSTS INVOLVED TO SUE SUCH A LARGE CORPORATION. *TR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10500999March 1, 2013
STEERING, SUSPENSION
STEERING WHEEL IS LOOSE IN THE STEERING COLUMN, MOVES AS IF IT LOOSE. I HAVE OWNED A TOTAL OF FOUR SANTA FE'S. THIS IS THE FIRST ONE THAT HAS A LOOSE STEERING WHEEL. I HAVE TAKEN IT TO THE DEALER TWICE. THEY SAY NOTHING IS WRONG. THERE IS SOMETHING WRONG. I AM NOT SURE IF IT IS THE STEERING SHAFT, OR A WORN OUT BEARING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10500859February 28, 2013
POWER TRAIN, ENGINE
WHAT I AM ABOUT TO DESCRIBE HAPPENS RANDOMLY. THE ONLY DISCERNIBLE PATTERN IS THAT IT HAPPENS WHEN ACCELERATING FROM REST OR FROM SLOW SPEED. IT HAS HAPPENED ABOUT 15 TIMES IN THE FIRST 800 MILES OF DRIVING. WHEN I BEGIN TO ACCELERATE SLOWLY FORWARD FROM REST OR FROM A SLOW FORWARD ROLL THERE IS NO RESPONSE. IT FEELS LIKE THE ENGINE HAS STALLED, BUT HASN'T. CONTINUING TO PUSH DOWN BRINGS NO RESULT. AFTER APPROXIMATELY A 2 TO 5 SECOND DELAY, THE RPMS BEGIN TO BUILD UP RAPIDLY. THE FIRST TWO OR THREE TIMES IT HAPPENED I SUDDENLY SURGED FORWARD IN A VERY DANGEROUS MANNER. THE REAL PROBLEM, HOWEVER, IS THAT WITH FOLLOWING TRAFFIC EXPECTING ME TO ACCELERATE AND CONTINUE TO ACCELERATE AND I SUDDENLY STOP ACCELERATING WITHOUT HAVING APPLIED BRAKES, THUS ACTIVATING BRAKE LIGHTS, THERE IS A REAR END COLLISION WAITING TO HAPPEN. HERE IS AN EXAMPLE FROM LAST NIGHT. I WAS ROLLING SLOWLY IN A LEFT TURN LANE, FOOT OFF THE GAS, WAITING FOR ONCOMING TRAFFIC TO CLEAR. IT DID AND I BEGIN THE TURN SIMULTANEOUSLY PRESSING DOWN ON THE PEDAL--NO RESPONSE. LET UP AND PRESSED DOWN AGAIN--NO RESPONSE. I LET UP AGAIN, RPMS CAME UP, I PRESSED DOWN AGAIN AND PROCEED NORMALLY INTO A PARKING LOT. I WAS PERPENDICULAR TO 3 LANES OF ONCOMING TRAFFIC AND DEAD IN THE WATER FOR MAYBE 3 TO 5 SECONDS. ESSENTIALLY THE SAME THING HAS HAPPENED WHILE ACCELERATING OUT OF A U TURN AND ALSO COMING OUT OF A SLOW RIGHT TURN. IT HAPPENED WHILE ACCELERATING SLOWLY THROUGH AN OPENING SECURITY GATE. I HAVE LEFT THE CAR WITH THE DEALER OVERNIGHT SO THEY COULD DRIVE IT AND HOOK IT UP TO THEIR ERROR CODE MACHINES. THEY COULD NOT OBSERVE THE ISSUE OR DIAGNOSE THE PROBLEM. NONETHELESS, IT IS REAL AND VERY DANGEROUS. IT HAS BEEN A MATTER OF PURE LUCK THAT NO ONE HAS BEEN CLOSE BEHIND ME DURING ANY OF THESE POWER LOSSES. I HOPE THIS REPORT IS USEFUL. I WOULD BE HAPPY TO TALK TO ANYONE WHO MIGHT WANT MORE INFORMATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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