Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#10897821August 22, 2016
STEERING, SUSPENSION, WHEELS
STEERING & SUSPENSION :FRONT SHOCK ABSORBER LEAKING,THE VEHICLE BOUNCES TOO MUCH, TOO DIFFICULT TO CONTROL THE VEHICLE. FRONT STRUTS NEED TO BE CHANGED. BALL JOINTS HAD WORN OUT VERY FAST BECAUSE FRONT STRUTS ARE NOT GOOD. ALL LOWER ARMS AND ALL TIE ROD END WORN OUT.THAT CHANGE THE WHEEL ALIGNMENT, UNABLE TO CONTROL OR STEER THE VEHICLE .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10897828August 22, 2016
ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
FRIDAY, AUG 12, I PARKED THE CAR AROUND 6:30 PM. AROUND 8:40 AM, SATURDAY AUG 13, NEIGHBORS RANG MY DOOR BELL AND BANGED ON THE MY DOOR. THE SANTA FE WAS ON FIRE. MY INSURANCE COMPANY FOUND NO EVIDENCE OF ARSON. THE CAR PARKED FOR AROUND 14 HOURS CAUGHT FIRE. RESEARCHING ONLINE, I FOUND NUMEROUS COMMENTS FROM OTHER HYUNDAI OWNERS WHO FACED A SIMILAR EXPERIENCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10897261August 19, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE OCCUPANT CLASSIFICATION SYSTEM FAILED AND THE FRONT PASSENGER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10896173August 15, 2016
POWER TRAIN
WHEN ACCELERATING AFTER SLOWING DOWN TO EITHER MAKE A LEFT OR RIGHT TURN CAR LOSES POWER TO THE ENGINE. IT APPEARS THAT THE CAR IS HESITATING TO ACCELERATE AND CAN BE VERY DANGEROUS WHEN ENTERING THE HIGHWAY. THIS CAN BE VERY FATAL ESPECIALLY FOR DRIVERS UNAWARE OF THIS ISSUE. IF IT PRESENTS ITSELF AT THE WRONG TIME CAN LEAD TO A VERY SERIOUS ACCIDENTS WITH POTENTIAL FATALITIES. THIS HAS HAPPENED SINCE THE CAR WAS PURCHASED IN MAY 2016 CURRENTLY CAR HAS OVER 1600 MILES (3 MONTHS OWNED). POTENTIAL RE-FLASHING OF AUTOMOTIVE COMPUTER IS REQUIRED. COULD BE PART OF THE TRACTION CONTROL SYSTEM AND THE CARS ROLL OVER SENSORS WHICH CAN BE CONTRIBUTING. HYUNDAI HAS TO RESEARCH THIS BEFORE SOMEONE GETS INJURED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895870August 15, 2016
SEAT BELTS
I PREVIOUSLY PUT IN A COMPLAINT ABOUT THE FRONT PASSENGER SEAT ON MY 2017 SANTE FE. WHEN SOMEONE SITS IN THE FRONT PASSENGER SEAT AND DOES NOT PUT THERE SEAT BELT ON NO AUDIBLE WARNING SOUND WARNS THEM TO BUCKLE THE SEAT BELT. I SEE THAT HYUNDAI HAS A FIX FOR THE DRIVERS SEAT AUDIBLE WARNING (06-01-013) BUT NO FIX FOR THE PASSENGER SEAT. HYUNDAI COULD YOU PLEASE COME UP FIX FOR THE PASSENGER SIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895479August 13, 2016
SERVICE BRAKES, ENGINE, SUSPENSION
ON 6/17/14 MY CARS FRONT RIGHT WHEEL FELL OFF. I FOUND TWO RECALLS ON THE INTERNET FOR THE FRONT AND REAR SUSPENSION SYSTEM. THE CAR WAS TOWED/REPAIRED FOR 782.00. IN JULY 2014, HYUNDAI MADE AN INSPECTION OF THE WORK. I ASKED FOR REIMBURSEMENT FOR THE RECALL BUT WAS DECLINED AS NOT BEING WITHIN A CAMPAIGN. RECENTLY, THE REAR BRAKES, ROTORS, AND CALIPER WERE REPLACED (FOR THE SECOND TIME). .AFTERWARD, A NOISE I HEARD BECAME LOUDER. ON 8/11/16 THE NOISE WAS DIAGNOSED. IT WAS FOUND THAT NEW SHOCKS WERE NEEDED, AND "REAR PASSENGER LOWER CONTROL ARM IS STARTING TO ROT FROM RUST AND CAUSE NOISE." I WAS TOLD TO HAVE IT REPAIRED BY HYUNDAI. I BOUGHT THE CAR FROM NATIONAL AUTO SALES IN GLASSBORO, NJ. HYUNDAI APPARENTLY DID NOT KNOW I AM THE OWNER OF THE CAR, AND I NEVER RECEIVED ANY RECALL NOTICES FROM HYUNDAI. THE VEHICLE HAS HAD ENGINE AND SENSOR PROBLEMS AND MANY OTHERS. I WANT TO AVOID ANOTHER ACCIDENT. HYUNDAI SHOULD REPAIR RECALL #NHTSA 09V123000 FREE OF CHARGE. THE FRONT SUSPENSION IS NOW CAMPAIGN 124 AS OF 10/16/14, FOUR MONTHS AFTER THE ACCIDENT. I AM SEEKING REIMBURSEMENT FOR THE COST OF 782.00 TO HAVE MY VEHICLE TOWED AND REPAIRED. PLEASE URGE HYUNDAI TO RECOGNIZE A CAMPAIGN FOR THE REAR SUSPENSION FOR MY VEHICLE SO THAT I CAN HAVE THIS ADDITIONAL SITUATION RECTIFIED TO PREVENT AN ACCIDENT FROM TAKING PLACE AGAIN.I BELIEVE THAT ALMOST ALL OF THE REPAIRS TO THE HYUNDAI I OWN HAVE BEEN RECALLED AND I SHOULD NOT HAVE HAD TO PAY. I UNDERSTAND THAT IT WAS FOUND THAT CARS MANUFACTURED IN ALABAMA WERE ALL PART OF MANY RECALLS AND OBVIOUSLY OTHER PLANTS VEHICLES ARE TOO. THE EXPENSES SHOULD NOT HAVE BEEN MY RESPONSIBILITY. THE REPAIRS COST ROUGHLY 5600.00 SINCE NOVEMBER 2011 WHEN I BOUGHT THE CAR.FOR 5000.00. THE AIR CONDITIONER AS WELL NEVER WORKED. THAT REPAIR WOULD COST ANOTHER 400.00.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895589August 13, 2016
EXTERIOR LIGHTING
BOUGHT VEHICLE USED IN OCTOBER 2014. IN LESS THAN 2 YEARS HAVE HAD TO REPLACE THE FRONT PASSENGER SIDE LOW BEAM HALOGEN BULB 4 TIMES. HAVE USED THE LEAST EXPENSIVE BULB TO THE MOST EXPENSIVE BULB AND ALL BURN OUT WITH IN A FEW MONTHS OF INSTALLATION. THE FIRST INSTALLATION WAS DONE BY A TOYOTA DEALERSHIP AND THE REST I INSTALLED. ALSO, THE RUNNING LIGHTS IN THE SAME LOCATION (BOTH WHITE AND AMBER) SOMETIMES COME ON AND SOMETIMES I HAVE TO HIT THE OUTSIDE TO THE LENSES TO GET THEM TO TURN ON. DO NOT KNOW IF THIS IS RELATE TO THE LOW BEAM ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895249August 12, 2016
SERVICE BRAKES
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE DRIVING DURING INCLEMENT WEATHER AND ATTEMPTING TO ENGAGE THE BRAKES, THE ABS AND POWER STEERING WARNING LIGHTS ILLUMINATED. IN ADDITION, THE BRAKES MALFUNCTIONED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT BRAKES NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V131000 (SERVICE BRAKES, HYDRAULIC). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895351August 12, 2016
UNKNOWN OR OTHER
MY 2010 HYUNDAI SANTA FE WHITE PEARL PAINT STARTED PEELING 3 YEARS AGO AND HAS ACCELERATED RAPIDLY IN THE PAST FEW MONTHS. I HAVE 2 LARGE SPOTS ON THE HOOD GETTING BIGGER EVERY DAY, LIFTING ON THE DOOR HANDLES SEVERAL SPOTS ON THE SIDE PANELS AND NOW A VERY LARGE PATCH OVER THE WINDSHIELD. THIS IS A KNOWN ISSUE WITH TONS OF OWNERS SHARING SIMILAR STORIES ALL OVER THE INTERNET. PLEASE ADVISE OF ANY OPTIONS AVAILABLE TO JOIN A CLASS ACTION SUIT OR GET HYUNDAI TO STEP UP AND REPAIR THIS MESS!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895107August 11, 2016
POWER TRAIN, SUSPENSION
TL* THE CONTACT OWNS A 2010 HYUNDAI SANTA FE. WHILE SLOWING DOWN TO A STOP FROM 25 MPH, A KNOCKING SOUND EMITTED FROM THE ENGINE. IN ADDITION, THE GEAR SHIFTER FAILED TO GO INTO THE DRIVE AND REVERSE POSITION AND THE ENGINE FELT AS IF IT HAD DETACHED FROM THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE AXLE, TRANSMISSION STRIP, POWER TRAIN, AND DRIVE SHAFT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 11V261000 (POWER TRAIN). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10895142August 11, 2016
FUEL/PROPULSION SYSTEM
THIS MODEL VEHICLE HAS THE FOLLOWING ISSUE REPORTED - SEE INTERNET SITES - ALL TOO OFTEN AND HYUNDAI HAS TAKEN NO REMEDIAL ACTION. TOGETHER WITH THE CHECK ENGINE LIGHT THE FUEL GAUGE IS VERY ERRATIC DUE TO SENSORS FAILING IN THE FUEL TANK THAT SENDS THE FUEL LEVEL READING TO THE DASHBOARD FUEL GAUGE. IN ADDITION TO BEING A COSTLY CONSUMER REPAIR DUE TO THE MANUFACTURER DEFECT; THIS IS VERY PROBABLY A SAFETY ISSUE IN THAT WITHOUT A RELIABLE FUEL INDICATOR ON THE INSTRUMENT CLUSTER THE VEHICLE OPERATOR COULD EASILY, UNKNOWINGLY, RUN OUT OF FUEL WHILE DRIVING AND CAUSING AN ACCIDENT WITH THE POSSIBILITY OF THOSE IN THE SUV BEING INJURED OR WORSE. THIS PROBLEM EXISTS WHENEVER THE SUV IS BEING DRIVEN ON A ROADWAY AS WELL AS WHEN PARKED WITH THE ENGINE ON OR RUNNING. THIS SUV ONLY HAS 44,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894935August 10, 2016
FUEL/PROPULSION SYSTEM
FUEL GAUGE/ SENSOR FIXED LAST YEAR ...AGAIN THIS YEAR WITH THIS PROBLEM ... THERE IS TONS OF COMPLAINING ON THIS WHEN A RECALL WILL BE ISSUED WHEN SOMEONE DIES 1ST ????????????????????????????????
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894366August 9, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WHILE ATTEMPTING TO ACCELERATE, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS ACKNOWLEDGED, BUT THERE WAS NO REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 3,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893881August 8, 2016
FUEL/PROPULSION SYSTEM
STARTING ON JULY 15, 2016, THE CHECK ENGINE LIGHT (MIL) CAME ON, AS WELL THE FUEL GAUGE INCORRECTLY INDICATING THE AMOUNT OF FUEL, IN THE FUEL TANK, AT 107130 MILES. I HAD THE MIL DIAGNOSED AS P0464, FUEL SENSOR DEFECT. MANY OTHER HYUNDAI SANTA FE OWNERS, HAVE REPORTED THIS PROBLEM, REQUESTING FINANCIAL ASSISTANCE TO REPAIR THIS SIGNIFICANT SAFETY PROBLEM, TO HYUNDAI CUSTOMER SERVICE, TO NO AVAIL. THEIR RESPONSE HAS BEEN IT IS NOT THEIR CONCERN AND HAVE NOT OFFERED TO PROVIDE FINANCIAL ASSISTANCE. IF I WERE TO BE DRIVING AT HIGHWAY SPEED, E.G., 55-75 MPH, AND HAVE THE ENGINE SHUT DOWN, DUE TO LACK OF FUEL, THE POWER STEERING WOULD BE SIGNIFICANTLY IMPAIRED, WITH LOSS OF CONTROL. THIS COULD LEAD TO LOSS OF CONTROL OF MY VEHICLE, WITH SUBSEQUENT PROBABILITY OF AN "ACCIDENT", RESULTING IN PERSONAL INJURY, RESULTING IN DEATH, TO ME AND MY FAMILY MEMBERS, AS WELL AS OTHERS, AS WELL AS SERIOUS PROPERTY DAMAGE. THE COST FOR REPLACEMENT OF THE FUEL LEVEL SENSORS IS APPROXIMATELY $600.00 TO $800.00. THIS FUELS SENSOR PROBLEM AND MIL, OCCURS WHEN STATIONARY, WHEN THE IGNITION SWITCH IS TURNED TO START, AS WELL AS WHEN IN MOTION, AT ANY SPEED. I BELIEVE THAT BEFORE SOME DISASTROUS EVENT OCCURS, HYUNDAI SHOULD ASSIST IN THE REPLACEMENT OF THESE DEFECTIVE FUEL SENSORS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10894054August 8, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THE FRONT AIR BAG DEPLOYED FROM THE SEAT WITHOUT WARNING OR IMPACT. A POLICE REPORT WAS NOT FILED. THE CONTACT RECEIVED INJURIES TO THE CHEST, ARM, HIP, RIB, AND HEAD THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 133,294.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10893457August 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 135,000. ...UPDATED 09/12/16 *BF UPDATED 09/20/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893147August 4, 2016
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING ON A CITY STREET (APPROXIMATELY 35 MPH), MY CAR SUDDENLY DISPLAYED THE "CHECK ENGINE" LIGHT AS WELL AS THE "ECS OFF" INDICATOR AND AT THAT SAME TIME, I WAS NO LONGER ABLE TO ACCELERATE AND MY CAR SLOWED TO A STOP. I PULLED OFF TO THE SIDE OF THE ROAD, TURNED THE CAR OFF FOR A FEW MINUTES AND THEN RESTARTED WITH THE SAME RESULTS. WHEN I RESTARTED, THE "ECS" INDICATOR WAS NO LONGER LIT, BUT THE "CHECK ENGINE" LIGHT REMAINED ON UNTIL THE DECELERATION OCCURRED AGAIN AND THEN BOTH LIGHTS WERE ILLUMINATED. WHEN I SEARCHED THE INTERNET FOR WHAT COULD BE THE CAUSE OF THIS PROBLEM, I FOUND THAT MANY OTHERS WITH THIS SAME MAKE, MODEL AND YEAR HAVE EXPERIENCED SIMILAR ISSUES SO I THOUGHT IT WAS BEST TO FILE A COMPLAINT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892948August 3, 2016
POWER TRAIN
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. AFTER PARKING THE VEHICLE, THE CONTACT WAS UNABLE TO SHIFT THE GEAR OUT OF PARK. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO A LOCAL DEALER AND THE INSTRUMENT CLUSTER WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE SMART JUNCTION BOX NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND ASSISTED THE DEALER WITH THE DIAGNOSTIC. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892023August 1, 2016
ELECTRICAL SYSTEM
GAS GAGE GOES FROM FULL TO EMPTY IN A MATTER OF MINUTES. CAN'T TELL HOW MUCH GAS I HAVE AS TRIP TICKET FUNCTION GOES "BERSERK" AS WELL AND MAY REGISTER FOR INSTANCE 20 MILES WHEN THE ODOMETER SAYS I HAVE ONLY TRAVELLED 10 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891917July 31, 2016
ELECTRONIC STABILITY CONTROL (ESC)
IN NOV, 2015, THE ABS AND TCS LIGHTS CAME ON. THE AXLE WAS BROKEN AND HAD TO BE REPLACED. IN JULY 2016, THE LIGHTS CAME ON AGAIN AND NOW ANOTHER AXLE IS BROKEN AND NEEDS TO BE REPLACED. ALSO, THE CRUISE CONTROL WAS BROKEN AND A BAD SWITCH WAS REPLACED IN THE STEERING WHEEL. THE CRUISE CONTROL WORKED FOR A DAY THEN BROKE AGAIN AND IT WAS REPLACED AND NOW IT'S NOT WORKING AGAIN. WHEN I WAS ON THE HIGHWAY IN JUNE, 2016, THE CAR BROKE DOWN AND WAS TOWED TO THE GARAGE. A CRANKSHAFT SENSOR NEEDED TO BE REPLACED. BESIDES THE OTHER ISSUES, THIS VEHICLE SEEMS TO HAVE A LOT OF ELECTRICAL ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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