Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11078902March 13, 2018
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I HAD PURCHASED THIS AUTO IN MAY 2017. FROM A USED CAR DEALERSHIP. THEY HAD GOTTEN THE AUTO FROM A AUTO AUCTION. WHEN I PURCHASED THE AUTO - I PURCHASED AS IS- NO WARRANTY- I TEST DROVE AUTO- HAD INSPECTED- NO MAJOR PROBLEMS AT THAT TIME. HAD AUTO FOR A WEEK- BROKE DOWN- PROBLEMS::::: VERY SLOW ACCELERATION, SHIFTING GEARS AND JERKING OF THE AUTO, VERY FAST IDLING WHEN STOPPING- I AM WRITING TO YOU BECAUSE :::::AFTER PURCHASING AUTO::::- CAN NOT DRIVE. I HAVE HAD 3 ESTIMATES- NO ONE REALLY KNOWS WHAT IS WRONG WITH THE AUTO OR DIAGNOSE THE AUTO PROPERLY. I AM UNABLE TO DRIVE SINCE I PURCHASED THE AUTO. IT JUST SITS, AND WHEN I THINK THE PROBLEM IS FIXED, THEN IT STOPS RUNNING. SOME SAY IT IS THE :::::CATALYTIC CONVERTERS - IT HAS 3 THAT NEEDS REPLACED.::::::: I REPORTED IN MY RESIDENCE BETTER BUSINESS BUREAU - COMPLAINT RESOLUTION AND TO THE ATTORNEY GENERAL OFFICE- BOTH SAID THEY NOT NOT RESOLVE :::: THE DEALERSHIP- DOES NOT WANT TO MEDIATE - OR TAKE BACK THE AUTO. I COULD NOT AFFORD TO FILE A CLAIM- IN SMALL CLAIMS COURT- AND DID NOT KNOW IF IT WOULD BE WORTH MY TIME. ::::::::: I KNOW THE AUTO IS 2005 AND HAS 189,000 NOW- BUT I FEEL THAT I HAVE A AUTO NOW THAT IS A SAFETY HAZARD- IF I AM ABLE TO GET THE AUTO RUNNING - AND IT JERKS AROUND- AND STOPS IN TRAFFIC - IT COULD CAUSE ME TO HAVE A ACCIDENT. IT IS UNSAFE TO HAVE THE AUTO ON ROAD AT ALL.. IT IS ALSO A ENVIRONMENTAL PROBLEM DUE TO THE UNSAFE CATALYTIC CONVERTERS- THEY GET HOT AND CAN CATCH ON FIRE.:::::::::: I CAN NOT FIND MECHANICS THAT WANT TO WORK WITH THE CONVERTERS................. I PAID 3,000 FOR THE AUTO- IT WILL COST THIS OR MORE TO ACTUALLY FIX THE AUTO............. I AM WRITING TO THE NHTSA- TO GET ANY FEEDBACK FROM YOU. SINCERELY, M- VERY FRUSTRATED DRIVER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078938March 13, 2018
FUEL/PROPULSION SYSTEM
FUEL LEVEL GAUGE BECOMES ERRATIC AND DOES NOT INDICATE CORRECT FUEL LEVEL IN GAS TANK. RECENTLY "CHECK ENGINE LIGHT" CAME ON AND DIAGNOSIS BY MECHANIC WAS "FUEL LEVEL SENSOR A, CIRCUIT INTERMITTENT". THIS IS A VERY EXPENSIVE REPAIR AND SHOULD NOT OCCUR ON A VEHICLE AT THIS STAGE. I HAVE NOW BECOME AWARE THAT THIS IS AN EXTREMELY COMMON DEFECT IN THE HYUNDAI SANTA FE LINE OF VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078986March 13, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM
AIRBAG LIGHT CONTINUOUSLY ON. NEVER HAD A PROBLEM BEFORE. HAVE BEEN IN AN ACCIDENT BUT CLEARED. CAR WAS PUT BACK TOGETHER AND NOT ON A SALVAGE TITLE. FUEL PUMP SENSORS ARE AT FAULT. NEED TO REPLACE FUEL PUMP SENSORS. ALL FAULT CODES APPEAR WHEN VEHICLE IS NOT IN MOTION.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11079021March 13, 2018
FUEL/PROPULSION SYSTEM
OIL LEAK FROM VALVE COVER GASKET WHICH HAS BEEN FIXED ON TWO DIFFERENT OCCASIONS. AND GAS METER IS NOT READING THE CORRECT LEVEL OF GAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11079028March 13, 2018
FUEL/PROPULSION SYSTEM, STEERING, UNKNOWN OR OTHER
I BOUGHT TGIS CAR IN DEC.2017 FROM A USED CAR DEALERSHIP..SHOETLY AFTER THE ENGINE LIGHT CAME DAYS LATER BROUGHT THE CAR BACK AND THE SALESMAN/OWNER SAID ITS THE GAS CAP..CAME ON 3 MORE TIMES..THEY KEPT SAYING ITS THE GAS CAP..WELL I TIGGTEN THAT CAP TILL IT CANT TURN.ANOTHER THING THE BACK END OF THE CAR MAKES BUMOING NOISES ESPECIALLY GOING OVER A BUMP!! IT FEELS LIKE BACK ENDS GOING TO FALL OFF..LAST WEEK MY W YEAR OLD GRANDDAUGHTER WAS SITTING IN HER CARSEAT BEHIND THE DRIVERSIDE,I WAS IN PASSENGER SEAT AND I HEARD A THUMP.I LOOKED MY GRANDDAUGHTER LOOKED SCARED..UHOH SHE SAYS.SHE DIDNT DROP ANYTHING..THE PASSENGER FRONT SEAT THE BACK OF IT FELL OFF!! WTH!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078483March 10, 2018
UNKNOWN OR OTHER
UNDER THE HOOD LATCH INOPERATIVE. I PULLED THE INSIDE LATCH TO GAIN ACCESS TO THE ENGINE AND THE HOOD WAS FREE TO OPEN. THE LATCH UNDER THE HOOD DID NOT SPRING BACK TO PROVIDE THE ADDITIONAL INTERLOCK. THIS WAS OBSERVED IN THE GARAGE WHILE STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076557March 6, 2018
AIR BAGS
CAR AIRBAG WARNING LIGHT HAS BEEN ON INTERMITTENTLY WHILE CAR WAS IN FACTORY WARRANTY (BUMPER TO BUMPER, 5 YEAR 60K MILES). REPORTED TO DEALER WHILE WITHIN WARRANTY, DEALER ONLY CLEARED IT WITHOUT INVESTIGATING CAUSE. WARNING LIGHT INTERMITTENTLY ON AND OFF OVER THE YEARS, BUT NEVER THOUGHT IT A PROBLEM UNTIL 2018 MA STATE INSPECTION WOULD FAIL IF AIRBAG LIGHT ON. HAD CODE READ AT HYUNDAI DEALERSHIP AND CAME OUT AS B1448, OCCUPANT CLASSIFICATION MAT DEFECT. RESEARCHED AND FOUND SAME CODE WAS RECALLED IN 2007, 2008 FOR SONATA, BUT NOT FOR MY SANTA FE. CONTACTED HYUNDAI USA AND REQUESTED THEY REPLACE IT FOR FREE. THEY DECLINED AND BLAMED ME FOR NOT FURTHER PURSUING IT WHILE VEHICLE WAS WITHIN WARRANTY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076387March 5, 2018
FUEL/PROPULSION SYSTEM
FUEL GAUGE FREQUENTLY BOBS FROM EMPTY TO FULL WITHIN A MATTER OF SECONDS AND CAUSES THE CHECK ENGINE LIGHT TO GO ON WHEN THERE IS PLENTY OF FUEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11076135March 4, 2018
ENGINE
I WAS DRIVING THE VEHICLE TO WORK AND THE ENGINE STOPS AND ALL THE DASH LIGHTS ARE ON. THE VEHICLE WILL NOT EVEN TURN OVER LET ALONE START. I HAD AAA TOW THE VEHICLE TO MY HOUSE AND AFTER PUTTING A WRENCH ON THE CRANKSHAFT PULLEY BOLT AND PHYSICALLY TRYING TO TURN THE MOTOR OVER I REALIZED THE MOTOR IS SEIZED. I HAD NOTICED AFTER DRAINING MY OIL DURING ALL THE PRIOR OIL CHANGES, THE VEHICLE WAS LOSING OIL. THERE IS NO SIGNS OF THE ENGINE LEAKING OIL EXTERNALLY SO IT HAS TO BE AN INTERNAL MALFUNCTION ON THE ENGINE. KNOWING THIS I WOULD CHECK AND ADD OIL AS NEEDED BETWEEN Y OIL CHANGES. THE ENGINE HAD PLENTY OF OIL BEFORE AND AFTER THE ENGINE FAILED. SOMETHING WAS WRONG WITH MY ENGINE FROM DAY ONE FROM THE FACTORY. I GUARANTEE THIS ENGINE FAILED BECAUSE OF THE FACTORY THAT ASSEMBLED THE ENGINE.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11076045March 3, 2018
AIR BAGS
I WAS IN AN ACCIDENT TRAVELING APPROX 20MPH ON A CITY STREET WHEN I HYDROPLANED AND HIT A STATIONARY LIGHT POLE HEAD ON. MY FRONTAL AIR BAG NEVER DEPLOYED. MY HEAD STRUCK THE WINDSHIELD, CREATED SIGNIFICANT WINSHIELD DAMAGE. THE OVER ALL DAMAGE TO THE FRONT END, WINSHIELD, FRONT END UNDER THE CAR DAMAGE THAT RESULTED IN THE CAR BEING TOTALED OUT. MY CONCERN IS THAT MY FRONTAL DRIVER SIDE AIRBAGS NEVER DEPLOYED
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11075575March 1, 2018
STRUCTURE:BODY
DRIVING DOWN A ROAD AT NIGHT AND THE SUNROOF SUDDENLY FLEW OFF THE TOP OF CAR. I HAVE BEEN DRIVING A RENTAL SINCE IT HAPPENS AND HAVE CONTACTED HYUNDAI CORP AND FINALLY RECEIVED A CALL FROM THEM ON FEB TUES 27TH BUT HAVE NOT RESOLVED WHAT THEY ARE GOING TO DO ABOUT THIS WITH ME OR CARSTAR COLLISION CENTER WHERE MY CAR IS SITTING NOW. THE CONSUMER STATED THE SUNROOF WAS REPAIRED UNDER THE RECALL, THE UNDER CARRIAGE HAD NOT. THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE RENTAL CAR. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075026February 26, 2018
FUEL/PROPULSION SYSTEM
THE FUEL SENSOR/GAUGE READS AS EMPTY ALL THE TIME NO MATTER HOW MUCH GAS IS IN THE TANK, THIS INCLUDES AFTER FILLING UP. THIS CAUSES THE CHECK ENGINE LIGHT TO COME ON AS WELL. ALTHOUGH THIS IS NOT A DIRECT SAFETY ISSUE, AFTER RESEARCHING ON LINE IT IS CLEAR THAT THIS ISSUE HAS BEEN GOING ON FOR SEVERAL MODEL YEARS OF THIS CAR. IF YOU WENT BY THE NUMBER OF COMPLAINTS ON THIS SITE, IT MIGHT NOT LOOK LIKE MUCH BUT AN INTERNET SEARCH WOULD INDICATE OTHERWISE. FOR SOME PEOPLE THIS CAN BE A SAFETY ISSUE DUE TO PROBLEMS WHEN LEGITIMATELY RUNNING OUT OF GAS ON A MAJOR HIGHWAY AND IN TRAFFIC WITHOUT KNOWING THE ISSUE. THE MANUFACTURER SHOULD NOT BE ALLOWED TO HAVE THIS CONSISTENT AND ONGOING PROBLEM WITH NO RECOURSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074897February 26, 2018
SUSPENSION
MY CONTROL ARM AND AXLE BROKE AFTER THE JUNE 2017 UNDERCARRIAGE VEHICLE RECALL REPAIR WAS COMPLETED BECAUSE A HOLE WAS DISCOVERED BECAUSE OF CORROSION. MY VEHICLE WAS IN MOTION WHEN THE AXLE BROKE APART FROM THE BALL JOINT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074911February 26, 2018
ENGINE
INTAKE MANIFOLD RUNNER CODE P200A MAKES CAR BOG DOWN WENT TO DEALER THE PART IS NOT AVAIL FOR 8 WEEKS SEEMS TO BE A BIG PROBLEM THEY HAVE SEVERAL CARS AT DEALERSHIP THAT DONT RUN NOW MINE DOES NOT WARRANTED PART BUT CANNOT GET PLEASE HELP BOGS DOWN CANT GO OVER 20 MPH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11074982February 26, 2018
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. WHILE BEING OPERATED 65 MPH, THE DRIVER'S SIDE SUN ROOF SHATTERED SPONTANEOUSLY WITHOUT WARNING. THE DEALER WAS NOT CONTACTED. THE CONTACT SUSTAINED MINOR CUTS, WHICH DID NOT REQUIRE MEDICAL ATTENTION. THE MANUFACTURER WAS CONTACTED IN REGARDS TO THE FAILURE AND DID NOT ASSIST. THE FAILURE MILEAGE WAS 44,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11074725February 25, 2018
EXTERIOR LIGHTING
DRIVING VISIBILITY DURING DARKNESS AND/OR RAINY CONDITIONS IS SIGNIFICANTLY REDUCED DUE TO DIM AND LOW BEAM DIRECTION OF SAID VEHICLE MAKING DRIVING WITH HIGH BEAMS THE ONLY WAY TO SAFELY DRIVE AT NIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073851February 20, 2018
SERVICE BRAKES
THIS COMPLAINT HAS TO DO WITH THE AEB ( AUTOMATIC EMERGENCY BRAKING ) SYSTEM. THIS WAS A FEATURE THAT LED ME TO PURCHASE THE CAR AND I DISCUSSED IT WITH THE SALESMAN AT LENGTH AT THE TIME I PURCHASED IT. SHORTLY AFTER PURCHASING THE CAR, I STARTED TRYING TO TEST IT TO SEE IF AND HOW IT WORKED. I COULD GET NO INDICATION IT WAS WORKING WITHOUT WRECKING IT. THERE IS SUPPOSED TO BE 3 WARNING STAGES ACCORDING TO THE MANUAL ( 1 A MESSAGE ON LCD WITH WARNING ALARMS, 2 A 2ND COLLISION WARNING MESSAGE AND LIMITED CONTROL OF THE BRAKES, 3 EMERGENCY BRAKING ). I NEVER SAW ANY OF THESE. I TOOK IT BACK TO THE DEALER ALONG WITH A VIDEO IN WHICH I TESTED IT RUNNING OVER PARTY BALLOONS. THEY SAID IT WAS WORKING AS DESIGNED. I WROTE HYUNDAI AMERICA AND THEY SUGGESTED I TAKE TO ANOTHER DEALER WHICH I DID AND THEY SAID THE SAME THING. NO ONE CARES OR IS INTERESTED IN SEEING THAT THE SYSTEM WORKS. I HAVE ATTACHED A COUPLE OF STILL PHOTOS I TOOK FROM MY VIDEO SHOWING JUST BEFORE AND AFTER THE COLLISION WITH THE BALLOONS. I HAVE SEVERAL VIDEOS, I COULD SEND IF INTERESTED. THANK YOU
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073771February 20, 2018
FUEL/PROPULSION SYSTEM
THE GAS ELECTRIC FLOAT DOESN'T WORK IT A 'LL WAYS SHOWS I HAVE NO GAS I HAVE TO FILL EVER 2 DAYS JUST SO I DON'T RUN OUT. BUT HAVE GOTTEN STUCK IN THE SIDE IF THE ROAD 5 TIMES SINCE PROBLEM HAPPENED. HAVEN'T GOTTEN IT FIXED DUE TO MO GET ISSUES FOR IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073583February 19, 2018
FUEL/PROPULSION SYSTEM
CHECK ENGINE LIGHT IS ON AND GAS GAUGE SHOWS EMPTY EVEN AFTER FILLING UP TANK.THE PROBLEM STARTED AT AROUND 100,000 MILES ( GIVE OR TAKE) MECHANIC SAID IT THE FUEL SENSOR ON DRIVER'S SIDE AS PER ELECTRONIC READING.A RECALL MUST BE ISSUED FOR THIS DANGEROUS DEFECT. ITS PLAIN TO SEE ITS A COMMON ISSUE. I ALREADY RAN OUT OF GAS DURING MY MORNING COMMUTE ON NYC WESTSIDE HIGHWAY & FDR DRIVE, I LITERALLY ALMOST DIED THE 1ST TIME IT HAPPENED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11073369February 17, 2018
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, VEHICLE SPEED CONTROL
THE DIGITAL SPEEDOMETER DISAPPEARED AND THE SOFTWARE FUNCTIONALITY TO ENABLE IT ALSO DISAPPEARED WHILE DRIVING ON A STREET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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