Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11085022April 14, 2018
STEERING
I HAVE HAD 2 INCIDENTS NOW WHERE THE STEERING WHEEL LOCKS UP WHEN I'VE MADE A LEFT HAND TURN. THE LIGHT SHOWING A VEHICLE ON A HILL POPS ON AND OFF WHEN THIS HAPPENS. IT IS REALLY SCARY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084861April 13, 2018
ENGINE, FUEL/PROPULSION SYSTEM
ENGINE STALLED AT TRAFFIC LIGHTS WITH NO BRAKES AND NO POWER STEERING.I AM SCARED TO THINK WHAT WOULD HAVE HAPPEND DRIVING AT 55MPH ON FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084975April 13, 2018
WHEELS, SUSPENSION:REAR, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
TL* THE CONTACT OWNS A 2017 HYUNDAI SANTA FE. WITHIN A DAY OF THE CONTACT OWNING THE VEHICLE, A PASSERBY ALERTED THE CONTACT TO THE FACT THAT THE REAR WHEELS WERE WOBBLING AND SHAKING ABNORMALLY. THE DEALER (DAVIS HYUNDAI, 1655 N OLDEN AVE, TRENTON, NJ 08638, 609-871-2800) STATED THAT THE ROTORS NEEDED TO BE REPLACED AND THE DRIVING CONDITION WOULD RETURN TO NORMAL WITHIN A WEEK. THE VEHICLE WAS REPAIRED BY THE DEALER, BUT THE FAILURE CONTINUED. THE CONTACT WAS UNCERTAIN IF THE DEALER PROVIDED A CORRECT DIAGNOSIS TO REPAIR THE VEHICLE. THE CONTACT CONTINUED TO BE INFORMED BY OTHER DRIVERS ON THE ROAD THAT THE VEHICLE'S REAR SUSPENSION WAS UNSTABLE. THE SAME DEALER FURTHER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE VEHICLE WAS NOT INSPECTED BEFORE IT WAS SOLD TO THE CONTACT. THE DEALER ADVISED THE CONTACT TO TAKE THE VEHICLE TO AN INSPECTION FACILITY TO DETERMINE IF THE TIRES NEEDED TO BE REPLACED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084734April 12, 2018
SUSPENSION, FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 HYUNDAI SANTA FE. WHILE THE VEHICLE WAS PARKED, THERE WAS AN ABNORMAL ODOR OF FUEL INSIDE AND OUTSIDE THE VEHICLE. THE CONTACT NOTICED FUEL LEAKING AND THAT THE CHECK ENGINE INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (COLUMBIA HYUNDAI, 10981 MONTGOMERY RD, CINCINNATI, OH 45249, (513) 489-2000) WHERE IT WAS DIAGNOSED THAT THE COIL SPRING AND FUEL TANK NEEDED TO BE REPLACED. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS 15 YEARS OLD AND EXCEEDED THE MILEAGE TO BE INCLUDED IN A RECALL. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 198,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084736April 12, 2018
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
UPON MOVING AFTER COMPLETE STOP AND TURNING VEHICLE TO RIGHT OR LEFT, THERE IS HESITATION BEFORE THERE IS THROTTLE RESPONSE. IT OCCURS MORE OFTEN IF WHILE INITIALLY MAKING A TURN AND ANY SIZE BUMP OR POTHOLE IS ENCOUNTERED. A VERY DANGEROUS SITUATION AS THERE IS NO WAY TO MAKE AN AVOIDANCE MANEUVER IF NECESSARY SINCE THERE IS NO IMMEDIATE THROTTLE RESPONSE. THE SAME SITUATION OCCURS WHEN AT SLOW SPEEDS A POTHOLE OR BUMP IS ENCOUNTERED DURING A TURN. AGAIN, DANGEROUS, BECAUSE WITHOUT A RESPONSIVE THROTTLE NO AVOIDANCE MANEUVER IS POSSIBLE. N.B. I PUT TODAY'S DATE BECAUSE THE "FIELD IS REQUIRED". IT OCCURS ON A DAILY BASIS, NONETHELESS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084805April 12, 2018
STEERING
THE VEHICLE WAS MOVING ABOUT 35MPH ON A STREET WHEN THE POWER STEERING HIGH PRESSURE LINE FAILED, WE WERE TRAVELING ON A STRAIGHT ROAD AND BY THE TIME I HEARD THE WHINING OF THE PUMP, THE POWER STEERING FLUID HAD LEAKED OUT AND OF COURSE WE LOST POWER STEERING. THE FAILURE WAS DUE TO CORROSION OF THE THE METAL PIPE WHERE THE IT COUPLES TO THE FLEXIBLE HOSE FROM THE PUMP. FORTUNATELY THIS ONLY RESULTED IN HAVING TO DRIVE HOME WITHOUT POWER STEERING. THE HIGH PRESSURE LINE WAS REPLACE BY A LOCAL SHOP. THE VEHICLE HAS 67K MILES ON IT AND HAS NOT BEEN USED IN ANY EXTREME CORROSIVE ENVIRONMENT. I CONTACTED HYUNDAI TO REPORT THIS AS WELL, WAITING FOR A RESPONSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084533April 11, 2018
ENGINE, SUSPENSION
TL* THE CONTACT OWNS A 2001 HYUNDAI SANTA FE. THE CONTACT STATED THAT BOTH FRONT COIL SPRINGS FRACTURED WITHOUT WARNING AND HAD BEEN REPLACED BY THE DEALER (HYUNDAI EAST, 11200 E CENTRAL AVE, WICHITA, KS 67206, (316) 977-7800). IN ADDITION, WHILE DRIVING AT A LOW RATE OF SPEED, THE REAR LOWER CONTROL ARM FRACTURED ON THE DRIVER'S SIDE. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING. THE CONTACT EXPERIENCED A FAILURE WITH THE CRANKSHAFT SENSOR. THE MANUFACTURER INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN ANY RECALL CAMPAIGNS. THE VEHICLE CONTINUED TO EXHIBIT THE FAILURES. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084375April 10, 2018
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE INTERMITTENTLY DOES NOT TURN ON WITHOUGHT CYCLING OF THE SHIFTER FROM PARK TO DRIVE REPEATEDLY. I HAVE TAKEN THE CAR TO A REPUTABLE ASE CERTIFIED MECHANIC AND WAS INFORMED THAT IT WAS A BAD SHIFTER CABLE. HE ALSO STATED THIS WAS A KNOW PROBLEM WITH THIS YEAR AND MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11084245April 9, 2018
SERVICE BRAKES, FUEL/PROPULSION SYSTEM, POWER TRAIN
I HAD JUST GOTTEN ON THE INTERSTATE AND THE CAR STARTED AND CONTINUED ACCELERATING ON ITS OWN. I HAD THE WIPERS GOING; CRUISE WAS NOT TURNED ON OR SET, THERE WAS NOTHING OBSTRUCTING BRAKE OR ACCELERATOR PETALS. I TURNED THE LIGHTS TO AUTO THEN DOWN TO RUNNING LIGHTS THEN TO THE ON POSITION. JUST AT THAT MOMENT WHEN I PUT THE LIGHTS IN THE ON POSITION IS WHEN IT TOOK OVER THE ACCELERATOR. I TRIED STEPPING ON THE BREAK AND IT DID NOTHING AS THE VEHICLE CONTINUED TO ACCELERATE. I MADE IT TO THE OFF RAMP TO GET OFF THE INTERSTATE IMMEDIATELY. I TRIED TURNING CRUISE ON THEN OFF AND DOWN SHIFTING. THEN I PUT IT INTO NEUTRAL AND IT STOPPED ACCELERATING BUT I STILL COULD NOT BRAKE. I STARTED TO PUSH ON THE EMERGENCY BRAKE AND WE STARTED TO SLOW DOWN UNTIL WE COASTED INTO A GAS STATION AND SHUT THE CAR OFF. I CALLED ROADSIDE ASSISTANCE AND WAS TOWED TO A GARAGE. I CALLED HYUNDAI SERVICE AND THEY TOLD ME IF NOTHING IS FOUND OR IT CAN'T BE FIXED THAT I SHOULD CONTACT CONSUMER AFFAIRS. I DID SOME RESEARCH AND FOUND OVER 50 COMPLAINTS FOR THIS SAME THING. APPARENTLY THIS HAS TO DO WITH THE FACT THAT THE THROTTLE CONTROL IS DRIVEN BY THE COMPUTER/ELECTRIC. BECAUSE OF THIS SOMETHING LIKE A POWER SURGE HAPPENS THAT CAUSES THE ACCELERATION AND THE BRAKES TO NOT WORK. IF THIS WOULD HAVE HAPPENED TO ME WITH MORE TRAFFIC, I WOULD HAVE CRASHED. IT APPEARS TO BE FINE NOW BUT I UNDERSTAND IT IS INTERMITTENT AND CAN'T BE DUPLICATED; THEREFORE, HYUNDAI WILL NOT DO ANYTHING ABOUT IT. THE FACT OF THE MATTER IS THEY DON'T KNOW WHAT TO DO. BUT IT DOESN'T CHANGE THE FACT THAT THIS CAUSES ACCIDENTS AND IS A SAFETY ISSUE. I AM NOW SCARED TO DRIVE MY OWN VEHICLE. COMPLAINTS/INVESTIGATIONS/RECALLS WERE FOUND ON: NHTSA.GOV, FORUM.EDMONDS.COM UNDERSTANDING ISSUE FOUND ON: SUDDENACCELERATION.COM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083775April 7, 2018
FUEL/PROPULSION SYSTEM
AS THE SAME AS EVERYONE ELSE, AT 70K MILES GAS GAUGE STOPPED WORKING PROPERLY AND CHECK ENGINE LIGHT IS STUCK ON. WE ARE VERY CONCERNED ABOUT NOT KNOWING THE AMOUNT OF GAS AND RUNNING OUT ON THE HIGHWAY. APPEARS TO BE A SAFETY CONCERN WITH THE VEHICLE SHUTTING DOWN. SHOCKED HYUNDAI HAS NOT RECALLED THIS PROBLEM. I HAVE OWNED SEVERAL HYUNDAI'S BUT THIS IS THE LAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083588April 6, 2018
POWER TRAIN, SUSPENSION
MY 2010 HYUNDAI SANTA FE LIMITED AWD 3.5L, WITH APPROX. 60,000 MILES, WAS MAKING NOISE IN THE FRONT END WHEN I WENT OVER BUMPS OR ROUGH TERRAIN. A LOCAL DEALER TOLD ME IT WAS MOST LIKELY THE END LINKS GOING FROM THE STRUTS TO THE STABILIZING BAR. TWO SHOCKS WERE LEAKING SO I HAD THE STRUTS (FRONT) AND SHOCKS (REAR) REPLACED ALONG WITH THE END LINKS. ON A TEST DRIVE IT WAS STILL MAKING A CLUNKING NOISE SO I RESEARCH THE HYUNDAI FORUMS FOR POSSIBLE CAUSES. THERE WERE FOUR POSSIBLE CAUSES, ONE WHICH HAD BEEN CORRECTED, THE END LINKS, THE LOWER CONTROL ROD, THE CONNECTION MOUNTS BETWEEN THE FRAME AND THE BODY, AND THE FRONT AND REAR ENGINE MOUNTS. UPON INSPECTING THE ENGINE MOUNTS I FOUND THE FRONT ENGINE MOUNTS BOLT, A 12MM X 5 INCH BOLT, MISSING. APPARENTLY WHEN THE CAR WAS ENGINEERED THE BOLT WASN'T SECURED WITH A LOCKING NUT OR COTTER PIN SO WHEN THE NUT LOOSENED AND VIBRATED OFF THE BOLT, THE BOLT ALSO VIBRATED OUT OF THE MOUNT. I ACTUALLY REMEMBER WHEN THIS OCCURRED, AT AROUND 50,000 MILES. I REMEMBER A LOUD BANG UNDER THE CAR AND IN THE REAR VIEW MIRROR I SAW A BOLT TUMBLING DOWN THE HIGHWAY. I THOUGHT I HAD RUN OVER IT WITH A WHEEL. I TOOK THE CAR INTO THE HYUNDAI DEALER AT 56,652 MILES FOR AN OIL CHANGE AND "12-POINT INSPECTION" AND "MULTI-POINT INSPECTION" AND THE MECHANIC DIDN'T DISCOVER THE MISSING FRONT ENGINE MOUNT BOLT. (I FOUND IT MYSELF WHEN I TOOK THE CAR TO A LOCAL CAR SHOP FOR THE STRUT AND SHOCK REPLACEMENT.) I THEN WENT TO THE HYUNDAI DEALER AND TOLD THEM WHAT I DISCOVERED. THE PART NUMBER FOR THE BOLT IS 21920-2B000, AND THE PART NUMBER FOR THE NUT IS 13396-12007K. THERE WAS NO DESCRIPTION AS TO THE SIZE OF THE BOLT, THE THREAD OF THE BOLT AND NUT, NOR WHETHER THE NUT WAS A LOCKING NUT. I HAD THE LOCAL MECHANIC MAKE THE REPAIR WITH A 12MM X 5" GALVANIZED BOLT WITH WASHERS, LOCK WASHER AND A 12MM NYLON LOCKING NUT. I CONSIDER THIS A SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083699April 6, 2018
FUEL/PROPULSION SYSTEM
TAKATA RECALL GAS GAUGE NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083384April 5, 2018
STRUCTURE:BODY, SUSPENSION
TL* THE CONTACT OWNS A 2005 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FRAME WAS RUSTED AND COULD POTENTIALLY FRACTURE. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE VEHICLE COULD FAIL AN INSPECTION DUE TO THE FRAME NEEDING TO BE RE-WELDED. THE DEALER (TARBOX HYUNDAI, 3665 QUAKER LN, NORTH KINGSTOWN, RI 02852, (401) 826-1500) WAS CONTACTED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE VEHICLE WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBERS: 14V435000 (SUSPENSION) AND 09V123000 (SUSPENSION). THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083192April 4, 2018
STEERING
WHEN DRIVING, AND NOT ALL THE TIME I HAVE TO FIGHT THE CAR TO KEEP DRIVING STRAIGHT. ON HIGHWAYS WHEN IT HAPPENS, THE CAR IS ALL OVER THE ROAD. BROUGHT TO DEALERSHIP, THEY HAD THE CAR FOR A WEEK, AND COULD NOT FIND THE PROBLEM OR FIX. DID NOT START TILL I HAD THE CAR FOR OVER A YEAR. CAR HAS 20,000 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11083136April 3, 2018
FUEL/PROPULSION SYSTEM, WHEELS
RIM PAINT PEELING AT 9000 MILES HAPPENING ALL OVER COUNTRY RIMS NEED TO BE RECALLED I HAVE 5 SPOKE Y RIMS 19 ' INCH CAR HESITATES FROM DEADSTOP SAFETY ISSUE ALL OVER INTERNET FROM OTHER CAR OWNERS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082503April 2, 2018
AIR BAGS
TL* THE CONTACT OWNED A 2012 HYUNDAI SANTA FE. WHILE DRIVING 28 MPH, AN ONCOMING VEHICLE INADVERTENTLY CROSSED INTO THE CONTACT'S LANE. AS A RESULT, A HEAD ON COLLISION OCCURRED. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A FRACTURED NECK, WHICH REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A TOW LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC TO DETERMINE THE CAUSE OF THE AIR BAG FAILURE. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS UNKNOWN.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11031048April 2, 2018
ENGINE
2004 HYUNDAI SANTA FE. CONSUMER WRITES IN REGARDS TO ENGINE SURGING ISSUE. *LD THE CONSUMER STATED THE FAILURE WOULD OCCUR 2 TO 4 TIMES PER MONTH. THE FAILURE COULD NOT BE DUPLICATED. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082569April 2, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. WHILE DRIVING 10 MPH INTO A PARKING SPOT, THE VEHICLE INADVERTENTLY ACCELERATED. AS A RESULT, THE VEHICLE CRASHED AGAINST A BUILDING. THE AIR BAGS DEPLOYED. A POLICE REPORT WAS FILED. THE CONTACT SUSTAINED A BROKEN WRIST THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS TOWED TO CAMELBACK HYUNDAI (1500 E CAMELBACK ROAD, PHOENIX, AZ 85014) AND WAS AWAITING DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 3,600.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11082373April 1, 2018
STEERING
AFTER DRIVING FOR ABOUT 15 OR 20 MINUTES THE STEERING WHEEL SEEMS TO STICK REQUIRING ME TO EXERT EXTRA FORCE TO "BREAK" IT LOOSE IN ORDER TO KEEP THE CAR TRAVELING IN A STRAIGHT LINE. BACK AND FORTH I GO CONTINUOUSLY HAVING TO OVERCORRECT FOR THE STICKING/NOTCHY STEERING. VERY ANNOYING AND TIRING AND COULD BE A SAFETY HAZARD UNDER THE RIGHT CONDITIONS. FOUND ONE OTHER OWNER ON THIS SITE WHO IS HAVING THE EXACT SAME PROBLEM. THERE IS DEFINITELY SOMETHING WRONG WITH THE STEERING MECHANISM. I HOPE TO GET IT TO THE DEALERSHIP SOON BUT DON'T HOLD OUT MUCH HOPE THAT THEY'LL BE OF MUCH HELP. PLEASE LET HYUNDAI KNOW THAT THERE IS A PROBLEM HERE AND I'M THINKING MOST OWNERS MAY JUST BE IGNORING IT AND CHOOSING TO LIVE WITH IT. I NOTICE THIS MOSTLY WHILE DRIVING IN CITY TRAFFIC.I HAVE OWNED THIS VEHICLE FOR OVER A YEAR AND ONLY STARTED EXPERIENCING THE STEERING ISSUE ABOUT 6 OR7 MONTHS AGO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082402April 1, 2018
FUEL/PROPULSION SYSTEM
FUEL GAGE STOPPED REGISTERING FUEL IN TANK, EMPTY LIGHT IS ON, NO GUAGE MOVEMENT OF NEEDLE. HAVE TO GUESS ON AMOUNT OF FUEL IN TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe