Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11112398July 19, 2018
SUSPENSION
HAD MY 2012 SANTA FE TOWED IN TO A LOCAL REPAIR SHOP FOR A HORRIBLE NOISE, AND WAS ADVISED NOT ONLY DID I NEED NEW BRAKES AT ONLY 43,159 MILES (SEEMS EARLY FOR THIS TOO) BUT THAT BOTH FRONT COIL SPRINGS AND STRUT MOUNTS WERE EXTREMELY RUSTY AND COMPLETELY BROKEN. THESE SPRINGS ALREADY HAD THE 'BOOT' FROM THE FACTORY WHICH WAS THEIR 'FIX' FOR PRIOR MODEL YEARS WITH THIS SAME PROBLEM. THERE HAVE BEEN RECALLS FOR THIS PROBLEM UP TO 2011 MODEL YEAR - BUT NOT THE 2012. MY VEHICLE WAS JUST OUT OF WARRANTY. --- NOTE - I STILL HAVE THE BROKEN COIL SPRINGS AS PROOF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112210July 18, 2018
SUSPENSION
COIL SPRINGS ROTTED AND BROKE, ABOUT 5 YEARS AGO, JUST PULLING AWAY FROM THE PUMPS AT THE GAS STATION. ALREADY PAID FOR REPLACEMENT OUT OF OWN POCKET. HAPPENED WHILE DRIVING RESULTING IN SEVERE DAMAGE TO TIRE AND FRONT END ASSEMBLY. NHTSA RECALL NUMBER: 14V435000. NOT CAPABLE OF SCANNING TO COMPUTER DUE TO LACK OF KNOWLEDGE ON HOW TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11111915July 17, 2018
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE ATTEMPTING TO START THE VEHICLE, IT CAUGHT ON FIRE. THE FIRE DEPARTMENT WAS ABLE TO EXTINGUISH THE FIRE. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO CHAPMAN SCOTTSDALE HYUNDAI (6601 E MCDOWELL RD #3, SCOTTSDALE, AZ 85257, (480) 424-3558) WHERE IT WAS DIAGNOSED THAT THE STARTER CAUSED THE FIRE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 48,143.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11111933July 17, 2018
ENGINE
I OWN A 2012 SANTA FE., MY ENGINE SEIZED OUT OF BLUE ON A WELL MAINTAINED VEHICLE. THE 2012 KIA SORENTO ENGINE WAS RECALLED (WHICH IS THE SAME ENGINE AS MINE), AND 2013 & 2014 SANTA FE ENGINES RECALLED. CAN YOU PLEASE TELL ME WHY THE 2012 SANTA FE WITH SAME ENGINE AS THE SORENTO AND THE 2013 SANTA FE, HAS NOT BEEN RECALLED. I HAVE FOUND MULTIPLE REPORTS OF SAME PROBLEM ON THE INTERNET AND ON THIS SITE!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110670July 11, 2018
ENGINE, STEERING
MY 2008 HYUNDAI SANTA FE STALLED TWICE TODAY. IT ALSO STALLED ON THE SAME DAY TWICE LAST WEEK. THIS HAPPENED EACH TIME I CAME TO A STOP LIGHT OR WANTED TO MAKE A TURN. THE ENGINE STOPPED RUNNING, THE POWER STEERING CEASED WORKING, AND CHECK ENGINE LIGHT CAME ON. AFTER EACH OCCURRENCE, I SWITCHED MY HAZARD LIGHTS ON, PUSHED THE TRANSAXLE TO PARK AND THEN RESTARTED THE CAR TO PULL OUT OF TRAFFIC. THE STALLING IS OFTEN ACCOMPANIED BY LOSS OF POWER (POWER STEERING AND BRAKES TOO), COMPLETE FAILURE TO ACCELERATE, AND THE CHECK ENGINE LIGHT COMES ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110425July 10, 2018
POWER TRAIN, VEHICLE SPEED CONTROL
FAILURE TO ACCELERATE FROM A STOP POSITION. PULLED OFF THE HIGHWAY ONTO THE OFF RAMP. CAME TO A STOP THEN TRIED TO TURN LEFT. VEHICLE BARELY MOVED AND HAD TO ACCELERATE TO OVER 2500 RPM AND SEVERAL SECONDS LATER TO GET THE VEHICLE BARELY MOVING. PULLED OFF THE ROAD, PUT THE VEHICLE INTO MANUAL SHIFT MODE TO FIND THE TRANSMISSION IS LOCKED INTO 4TH GEAR AND CANNOT BE DOWNSHIFTED TO 1ST. VEHICLE CONTINUED TO BE LOCKED INTO 4TH GEAR AFTER EACH STOP. TURNING OFF THE VEHICLE AND RESTARTING TEMPORARILY CORRECTS THE PROBLEM. POTENTIAL MAJOR SAFETY ISSUE. VEHICLE NOW WITH DEALER TO RESOLVE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110268July 9, 2018
ENGINE
WHEN DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE SEIZED CAUSING THE STEERING WHEEL TO LOCK AND THE BRAKES BECAME EXTREMELY DIFFICULT TO PUSH IN. THE VEHICLE WAS ENTERING A TURN ON LAKE SHORE DRIVE IN CHICAGO IL. THE VEHICLE HAD TO BE TOWED OFF THE ROAD AND WILL NOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11109520July 4, 2018
AIR BAGS
THE AIRBAG LIGHTS KEEP COMING ON - I AM NOW ON MY THIRD REPAIR TO FIX THIS ONGOING PROBLEM. I LIKELY NEED TO REPLACE THE AIRBAGS! SO COSTLY BUT IT IS A SAFETY ISSUE SO HOW CAN I NOT? THIS IS A KNOWN AND ONGOING ISSUE AND HYUNDAI SHOULD BE RESPONSIBLE AND COVER THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105332July 3, 2018
FUEL/PROPULSION SYSTEM, SUSPENSION, WHEELS
RECALL:(#141),(#163),PLUS REAR & FRONT END SUSPENSION OUT OF LINE. BROUGHT BRAND NEW TIRES AND STILL VIBRATION FRONT AND REAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104859June 30, 2018
ELECTRICAL SYSTEM, POWER TRAIN
VEHICLE HAS INTERMITTENT STARTING ISSUES SIMILAR TO A LOW OR DEAD BATTERY. WILL ONLY START WHEN IT WANTS. USUALLY HAPPENS AT FIRST START OF THE DAY OR LATE AFTERNOON. PUTTING VEHICLE IN DRIVE IS HARDER THAN NORMAL. TRANSMISSION GEAR SHIFTS HAVE HARD JERKING FEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104725June 29, 2018
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE FUEL GAUGE FAILED TO DISPLAY THE CORRECT FUEL LEVEL AFTER THE TANK WAS FILLED. THE VEHICLE WAS TAKEN TO ADVANTAGE HYUNDAI (440 PLAINVIEW RD, HICKSVILLE, NY 11801) WHERE IT WAS DIAGNOSED THAT THE FUEL GAUGE MALFUNCTIONED AND THE FUEL SENSOR AND THE PURGE FLOW VALVE NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED THE SAME SYMPTOMS THREE TIMES SINCE MARCH OF 2015 AND WAS REPAIRED, BUT THE SYMPTOMS RETURNED. THE MANUFACTURER WAS NOTIFIED AND KEPT REFERRING THE CONTACT BACK TO THE DEALER. THE FAILURE MILEAGE WAS APPROXIMATELY 57,000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104590June 28, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 65 MPH, THE CONTACT HEARD AN ABNORMAL NOISE AND NOTICED BLACK SMOKE COMING FROM THE HOOD. THE CONTACT PULLED OVER, LIFTED THE HOOD, AND NOTICED FLAMES. THE CONTACT WAS ABLE TO EXTINGUISH THE FLAMES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE DEALER (MCGRATH CITY HYUNDAI, 6750 W GRAND AVE, CHICAGO, IL 60707) WAS CONTACTED AND STATED THAT NO OIL WAS GOING TO THE ENGINE. THE MANUFACTURER WAS ALSO CONTACTED AND UNABLE TO ASSIST. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 120,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11104259June 27, 2018
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
TL* THE CONTACT OWNS A 2008 HYUNDAI SANTA FE. WHILE DRIVING 55 MPH, THE ACCELERATOR PEDAL BECAME STUCK UNDERNEATH THE CARPET, WHICH CAUSED THE VEHICLE TO SPEED UNCONTROLLABLY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SLOWED DOWN THE VEHICLE DOWN BY USING HER LEFT FOOT TO DEPRESS THE BRAKE PEDAL AND HER RIGHT FOOT TO MOVE THE CARPET FROM UNDER THE ACCELERATOR PEDAL. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 165,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104090June 26, 2018
STEERING
IN 3 INCIDENTS I BACKED THE CAR OUT OF PARKING SPOT, THEN FORWARD DOWN THE LANE AND RIGHT TURN AT THE END OF THE LANE, THE STEERING LOCKED AND I LOST CONTROL OF THE CAR. IN PANIC, I BRAKED, PUT THE CAR IN PARK AND BACK IN DRIVE AND I WAS ABLE TO REGAIN CONTROL OF THE STEERING. A 4TH INCIDENT OCCURRED AFTER I HAD BEEN DRIVING FOR A WHILE AND I WAS MAKING A RIGHT HAND TURN INTO THE GROCERY STORE. ALL 4 TIMES HAPPENED TURNING RIGHT, AND ALL 4 I HAD TO BRAKE, PUT IN PARK, THEN DRIVE. TOOK TO THE DEALERSHIP, NOT HELPFUL, IF THEY CAN'T RECREATE THE PROBLEM THEY CAN'T FIX. IT DOESN'T HAPPEN ALL THE TIME, BUT SERIOUS SAFETY ISSUE. THEY SAID HYUNDAI'S APPROACH IS TO NOT REPLACE PARTS BUT FIRST RECREATE ISSUE. DOESN'T IT SEEM LIKE THIS IS SOMETHING RELATED TO STEERING WHEEL. ALL OCCURRED IN MONTH OF JUNE 2018.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103708June 25, 2018
ENGINE, FUEL/PROPULSION SYSTEM
GAS IS LEAKING OUT OF OF THE CAR THE GAS TANK IS BAD I WAS DRIVING THE CAR AND IT STOPPED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103721June 25, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
ERROR MESSAGE FLASHED ON DASH DISPLAY "BSD CANCELLED". THEN THE DISPLAY RETURNED TO NORMAL FOR ABOUT 2 SECONDS, THEN THE ENTIRE DISPLAY RETURNED TO "BSD CANCELLED". THIS REPEATED UNTIL THE IGNITION WAS SHUT OFF. AT THE SAME TIME THE ABS LIGHT AND STABILITY CONTROL LIGHTS CAME ON. I LEFT THE CAR OVERNIGHT. WHEN THE CAR STARTED THE NEXT DAY ALL OF THE LIGHTS HAD EXTINGUISHED. TRYING TO GET DIAGNOSED AT DEALERSHIP AT THIS TIME. CAR WAS IN MOTION AT THE TIME ABOUT 1 MILE FROM MY HOME, TRAVELING ABOUT 25 MPH SO I CONTINUED HOME AND PARKED THE VEHICLE. NO ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103811June 25, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. WHILE DRIVING 45 MPH, THE VEHICLE INADVERTENTLY ACCELERATED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO CAPITOL HYUNDAI (1050 CAPITOL EXPRESSWAY AUTO MALL, SAN JOSE, CA 95136, (408)-340-7321), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,429. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103563June 23, 2018
SEAT BELTS
RECENTLY WE COULD NOT UNDO THE SEATBELT THAT OUR 6 YEAR OLD GRANDSON WAS STRAPPED IN. THE MORE TRIED TO EXTEND IT TO RELEASE THE TENSION THE TIGHTER IT BECAME. MY GRANDSON WAS BEING CRUSHED AND WAS SCREAMING. THE VEHICLE WAS NOT RUNNING AND WAS PARKED IN THE DRIVEWAY. I HAD TO RUN INTO THE GARAGE AND GET A PAIR OF SCISSORS AND CUT THE SEATBELT TO GET HIM OUT. TO REPLACE THE SEATBELT IS GOING TO COST OVER $400 AND THE DEALER WILL NOT PAY FOR IT AS THEY SAID IT WAS OUR FAULT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11103575June 23, 2018
STRUCTURE:BODY
THE DRIVER SIDE DOOR WILL NOT LOCK WHEN SHUTTING THE DOOR THERE FOR YOU CAN NOT OPEN THE DRIVERS DOOR WITH THE OUTSIDE HANDLE. YOU NEED TO OPEN THE DOOR FROM THE INSIDE AND LOCK THE DOOR BEFORE YOU SHUT IT OR IT WILL NOT STAY SHUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11103603June 23, 2018
ENGINE, FUEL/PROPULSION SYSTEM
WHILE DRIVING THE VEHICLE ON THE HIGHWAY, I NOTICED THE CHECK ENGINE LIGHT CAME ON. I CHECKED THE OIL LEVEL AND OTHER FLUIDS. THE OIL WAS VERY LOW. I PUT IN A FEW QUARTS OF OIL IMMEDIATELY AND TOOK THE VEHICLE TO GET AN OIL CHANGE PROFESSIONALLY SHORTLY AFTER. I NOTICED THE ENGINE WITH HESITATE AND IDLING BECAME ROUGH. AT THE SAME TIME, THE FUEL MILES PER GALLON DECREASED DRASTICALLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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