Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11118792August 9, 2018
FUEL/PROPULSION SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
"TAKATA RECALL" MY 2009 HYUNDAI SANTA FE, AT APPROXIMATELY 110 MILES, DEVELOPED A PROBLEM, WHICH ACTUALLY RESULTS IN A SERIOUS/SAFETY PROBLEM. THE PROBLEM IS WITH THE FUEL SYSTEM FUEL GAUGE DISPLAYING THE CORRECT AMOUNT OF FUEL AVAILABLE IN THE TANK. I DON'T KNOW IF THE PROBLEM IS WITH THE FUEL PUMPS, OR THE FUEL SENSING UNITS IN THE GAS TANKS, OR WITH THE WIRING BETWEEN THE GAS TANK AND THE GAS GAUGE, OR WITH THE GAS GAUGE ITSELF. IT DOESN'T MATTER IF THE VEHICLE IS STATIONARY OR MOVING NOR IF THE VEHICLE IS SLANTED AT AN ANGLE. QUITE OFTEN THE PROBLEM RESULTS IN THE "CHECK ENGINE" LIGHT COMING ON. SO FAR I'VE ONLY RUN OUT OF GAS ONCE, AND SINCE I WAS ON THE FREEWAY THIS WAS A VERY SERIOUS SAFETY ISSUE AS I LOST BOTH MY STEERING AND BRAKING SYSTEMS. ANY MORE I STOP FOR FUEL AFTER ABOUT 120 MILES OR SO. MY HYUNDAI DEALER HAS QUOTED MY A PRICE OF AROUND $3,000.00 (THAT'S THREE THOUSAND DOLLARS) TO FIX THE PROBLEM, AND HE SAID THAT THEY CAN'T EVEN GUARANTEE THAT THE PROBLEM WON'T REOCCUR. AND HE SAID THAT THIS IS NOT INCLUDED IN THE EXTENDED WARRANTY WHICH I PURCHASED WITH THE VEHICLE. THIS IS AN ISSUE THAT "HYUNDAI" SHOULD TAKE CARE OF !!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118629August 8, 2018
AIR BAGS, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
TAKATA RECALL AIRBAG LIGHT ON AND MY SUV HAS BEEN IN 0 ACIDDENTS, THE AC AIR STATES IT'S ON BUT DOESN'T BLOW ANY AIR AT ALL! IT ONLY HAS 69640K MILES, KNOCKING SOUND WHEN I AM ON PARK OR HAVE THE BRAKE ON WHILE AT RED LIGHT OR STOP SIGN!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118308August 7, 2018
STEERING
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE. WHILE DRIVING VARIOUS SPEEDS, THE STEERING WHEEL MADE AN ABNORMAL CLICKING NOISE AND SHOOK VIOLENTLY. THE CONTACT HAD TO HOLD THE STEERING WHEEL TIGHTLY TO MAINTAIN CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO LEGACY HYUNDAI (443 INDUSTRIAL BLVD, MCDONOUGH, GA 30253) WHERE IT WAS DIAGNOSED THAT THE STEERING WHEEL NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 83,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118333August 7, 2018
ENGINE, STEERING
I WAS DRIVING ALONG AND MADE A RIGHT TURN INTO A INTERSECTING ROAD WHEN I ENCOUNTERED LOSS OF STEERING CONTROL. AFTER ALMOST HITTING A CAR I GOT IT OFF TO THE SIDE OF ROAD AND DISCOVERED THAT THE ENGINE HAD JUST SHUT OFF WITH NO WARNING. IT CRANKED RIGHT BACK UP AND I DROVE IT HOME BUT NOW I AM AFRAID TO DRIVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11118085August 6, 2018
SERVICE BRAKES, EXTERIOR LIGHTING
WHEN I APPLY THE BRAKE, IT FEELS LIKE THE ABS ON STEROIDS KICKS IN, ON DRY PAVEMENT, (THIS WAS AFTER I HAD NEW BRAKES INSTALLED) I ENDED UP HAVING TWO NEW SETS OF BRAKES INSTALLED. HAD IT TO THE DEALERSHIP FOR THE SAME ISSUE AFTER THEY PUT THE 'FACTORY BRAKES' INSTALLED FOR THE SAME ISSUE AND THEY LOOKED AT ME LIKE I AM CRAZY, SO THEY GREASED WHAT THEY COULD AND SAID IF IT KEPT DOING IT TO BRING IT BACK. THIS WAS OCT 2017. IT WAS GOOD FOR A WHILE AND THEN STARTED UP IN NOVEMBER AND AGAIN IN DECEMBER ABOUT ONCE A WEEK. I BOUGHT A NEW 2018 ELANTRA AND GAVE THE SANTA FE TO MY GRANDSONS. THEY CAME OVER AND SAID 'GRANDMA, WHAT'S UP WITH THE BRAKES' THEY FINALLY KNEW WHAT I MEANT. WHEN DRIVING ON DRY PAVEMENT, IN THE CITY, PUTTING ON BRAKES COMING TO A LIGHT THEN THE ABS KICKS IN. I PUT IN A COMPLAINT TO THE CONSUMERS AFFAIRS AT HYUNDAI. THEY TOLD ME TO TAKE IT TO A DEALER AND HAVE THEM CHECK IT. MY GRANDSONS TOOK IT OVER TO THE SAME PLACE AND AN OLDER MAN DROVE IT (KEEP IN MIND IT DOES NOT DO IT ALL THE TIME) AND HE SAID HE COULD FEEL SOMETHING AND SAID IT WAS THE MASTER CYLINDER AND IT WOULD COST $800 TO BLEED THE LINES AND PUT A NEW MASTER CYLINDER IN. WELL, THE BRAKES DON'T GIVE OUT AND THEY DO NOT GO ALL THE WAY TO THE FLOOR ' THEY ACT LIKE ABS ON STEROIDS. SO IF I HAVE THEM REPLACE THE MASTER CYLINDER FOR $800, PLUS WHATEVER, AND IT STILL DOES IT, THEN WHAT? I SEE OTHERS ARE HAVING THE SAME TROUBLE ' WHAT IS UP HYUNDAI? SOUNDS LIKE THIS IS HAPPENING TO OTHERS TOO. :/ THIS STARTED ABOUT JUNE 2017 AND SPORADICALLY UNTIL NOW. FEW TIMES A MONTH AND NOW MORE . FOR THE LIGHTING - THE FRONT HEADLIGHT GOES OUT ONCE A YEAR LIKE CLOCKWORK AND THE INTERIOR LIGHT IS ONLY HALF ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115804August 5, 2018
UNKNOWN OR OTHER
SHIFTING CABEL BROKE,WHILE IN GEAR,MOVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115315August 2, 2018
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE ACCELERATOR PEDAL TRAVELED TO THE FLOOR MORE THAN TWICE WHEN DEPRESSED. IN ADDITION, THE TACHOMETER INCREASED AS THE VEHICLE ACCELERATED ABOVE 90 MPH. THE CONTACT HAD TO QUICKLY PLACE THE VEHICLE IN NEUTRAL TO REDUCE THE SPEED WHEN THE FAILURE OCCURRED. THE DEALER (HUFFINES KIA MCKINNEY, 1201 N CENTRAL EXPY, MCKINNEY, TX 75070, (888) 450-2260) WAS NOTIFIED, BUT THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115109August 1, 2018
SERVICE BRAKES, ENGINE
MULTIPLE FAILURES OF THE VALVE COVER GASKETS ON THE 3.3 V6. HYUNDAI REPLACED TWICE UNDER RECALLS. GASKETS HAVE FAILED AGAIN AND HYUNDAI REFUSES TO REPLACE. REAR BRAKE CALIPERS ARE CONSTANTLY LOCKING UP. HAVE BEEN SINCE NEW. HYUNDAI REFUSES TO ACKNOWLEDGE THAT THERE IS A SERIOUS SAFETY CONCERN WITH THIS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11115239August 1, 2018
ENGINE, POWER TRAIN
SEVERE HESITATION WHEN COMING OUT OF A SHARP TURN. ALSO HAPPENS UPON ACCELERATION AFTER A TRAFFIC LIGHT. HAPPENING MORE FREQUENTLY AS TIME GOES ON CURRENTLY 13K MILES ON VEHICLE. HAPPENS ALMOST EVERY DRIVING TRIP BUT PUT TODAYS DATE ON IT AS IT HAPPENED LAST TODAY 8/1/18.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114351July 29, 2018
SUSPENSION
CURRENTLY THERE IS A NOISE UP FRONT OF THE CAR AND IN THE REAR A FRIEND THAT WAS RIDING IN MY CAR INDICATED THAT IT MAY BE A SUSPENSION PROBLEM. HE ALSO NOTED THAT THERE WAS A CLASS ACTION SUIT WITH HYUNDAI ABOUT A SUBFRAME RUST CORROSION ISSUE. THE NOISE HAS BECOME QUITE NOTICEABLE HE BELIEVES MIGHT CERTAINLY BE RELATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114433July 29, 2018
ENGINE
ENGINE NOISE AT COLD START. WHEN STARTING THE VEHICLE AFTER THE CAR HAS SAT FOR OVER AN HOUR, A LOUD RATTLE NOISE IS HEARD FOR 3-5 SECONDS. THE NOISE IS COMING FROM OIL STARVATION. I HAVE BEEN QUOTED THAT IS A TIMING CHAIN AND GUIDE ISSUE. SEVERAL PEOPLE ONLINE ARE EXPERIENCING THE SAME PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114223July 27, 2018
ELECTRICAL SYSTEM
THIS IS THE THIRD OCCASSION WHERE MY 2017 SANTA FE WILL NOT START. WHEN I TURN THE KEYS IN THE IGNITION THERE IS NO SOUND AT ALL, NO ELECTRICITY IS BEING SENT TO START THE ENGINE. HOWEVER, ALL MY LIGHTS AND RADIO FUNTIONS WORK JUST FINE. AFTER A WHILE THE IT WILL WORK AGAIN. MY BATTERY HAS BEEN TESTED AND SHOWN TO BE WORKING FINE. I LEAVE NO INTERIOR LIGHTS ON AND CANT FIGURE OUT WHAT CHANGES TO MAKE IT START WORKING .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113618July 25, 2018
ENGINE, POWER TRAIN
HIT ACCELERATOR AND WON'T SHIFT INTO GEAR, LOUD REVS AND THEN HEAR A BANG AND THE CAR JUMPS AS IT FINALLY SHIFTS INTO GEAR. THIS HAS HAPPENED RANDOMLY THROUGHOUT THE LIFE OF MY CAR AT RANDOM, I DIDN'T THINK MUCH OF IT, THEN LAST WEEK, I START TO LOSE POWER, AND SAME THING, IT HAPPENS MULTIPLE TIMES ON THE SAME DRIVE. NEVER ONCE WHEN THIS HAPPENS DID I GET A CHECK ENGINE LIGHT. THEN IT GOT SCARY AS WHILE ON THE FREEWAY THE VEHICLE WOULD DOWNSHIFT WHEN TRAVELING AT A HIGH RATE OF SPEED ON ITS OWN WHILE IN DRIVE. STILL NO CHECK ENGINE LIGHT CAR FINALLY GETS BACK TO CORRECT GEAR RATIO FOR THE SPEED. FINALLY THE CHECK ENGINE LIGHT COMES ON. NOW THE CAR WON'T SHIFT OUT OF 4TH GEAR, NO 1ST OR SECOND GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113354July 24, 2018
ENGINE
WHILE RETURNING FROM VACATION ON JULY 17, 2018, TRAVELING ON THE NEW JERSEY TURNPIKE FROM BOSTON, MA TO ARNOLD, MD, AFTER APPROXIMATELY TRAVELING FOR 4 HOURS, WITH A STOP 1 HOUR PRIOR TO A REST AREA, WE TOOK EXIT 7A TO PROCEED ONTO I-295 AND THE CAR SUDDENLY LOST ALL POWER. PULLED OVER TO THE SIDE, OPENED HOOD, SMOKE AND FLAMES COMING FROM THE ENGINE WITH NO WARNING. VEHICLE BURNED AND EXPLODED PRIOR TO THE FIRE DEPARTMENT ARRIVING. VEHICLE IS TOTALLY GONE AND THERE IS A METAL SHELL, THE ENTIRE CAR WAS IN FLAMES AND BURNED UP. THIS HAPPENED VERY QUICKLY WITH NO WARNING. CAR HAD APPROXIMATELY 61,000 MILES, EXTENDED WARRANTY, AND ALL REQUIRED MAINTENANCE HAD BEEN PERFORM BY THE LOCAL HYUNDAI DEALER IN ANNAPOLIS, MD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11113023July 23, 2018
STRUCTURE:BODY
WHILE THE CAR WAS PARKED, MY HUSBAND WANTED TO GET INTO THE PASSENGER SEAT AND THE WHOLE DOOR HANDLE RIPPED OFF WHEN OPENING THE DOOR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11113026July 23, 2018
UNKNOWN OR OTHER
THE BACKUP CAMERA ISN'T WORKING HALF THE TIME. SOMETIMES I GET A BLUE SCREEN, SOMETIMES I GET THE PICTURE WITH A LOT OF LINES IN IT, MAKING IT NEARLY IMPOSSIBLE TO SEE ANYTHING. IT STARTED ON 7/18/18 AND CONTINUES TO BE A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112844July 21, 2018
FUEL/PROPULSION SYSTEM
AFTER FILLING GAS TANK THE FUEL GAUGE WENT TO EMPTY AND THE CHECK ENGINE LIGHT CAME ON. BAD FUEL SENSOR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112628July 20, 2018
ENGINE
VEHICLE STARTED TO SHAKE AND A LOUD RATTLING NOISE COMING FROM UNDER THE HOOD JUST BEFORE IT DIED RIGHT IN TRAFFIC, 2013 HYUNDAI SPORT 2.0 TURBO TOWED TO THE DEALER WHEREAS THE SERVICE REP KNEW IMMEDIATELY WHAT THE ISSUE WAS, HOPEFULLY A RECALL WILL BE ISSUED AND PROBLEM FIXED BY HYUNDAI AS THERE WERE ONLY 55K MILES ON THE VEHICLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112774July 20, 2018
FUEL/PROPULSION SYSTEM
AFTER FILLING MY TANK TO FULL, A FEW MINUTES LATER WHILE AT A LIGHT, MY GAS LIGHT CAME ON INDICATING LOW ON FUEL ALMOST EMPTY. CHECK ENGINE LIGHT CAME ON, WENT OUT, CAME ON FOR FEW DAYS. TOOK CAR TO SERVICE AT HYUNDAI AND WAS TOLD THAT FUEL SENSORS ARE BAD AND NEED TO BE REPLACED. WILL COST ALMOST $800. SERVICE SAID THAT THIS HAS BEEN A COMMON OCCURRENCE IN THE 2008 SANTA FE'S. AND, APPARENTLY, NONE IF IT IS WARRANTED. DID SOME RESEARCH ONLINE AND LEARNED THAT MANY ARE COMPLAINING OF THE SAME THING. WHY HAS THIS NOT BEEN RECALLED? THIS IS VERY DANGEROUS AND PUTS OWNER OF CAR IN A POSITION TO BE TAKEN ADVANTAGE OF BY DEALER. FRUSTRATED!!! ALSO, LIGHT IS OFF FOR A WHILE, THEN COMES BACK ON WHEN DRIVING AND STATIONARY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112314July 19, 2018
ENGINE
CATASTROPHIC ENGINE FAILURE ON THE HIGHWAY AT 112K MILES. CONNECTING ROD THROUGH THE BLOCK. THIS SAME ENGINE HAS BEEN RECALLED IN SONATAS AND KIA SORENTOS OF THE SAME YEAR, BUT FOR SOME REASON NOT THE SANTA FE. THE SONATA AND SORENTOS WERE RECALLED DUE TO MANUFACTURING PROCESSES LEAVING METAL DEBRIS IN OIL PASSAGES, WHICH EVENTUALLY BLOCKS OIL FROM REACHING THE ROD BEARINGS LEADING TO THE SAME FAILURE OUR SANTA FE EXPERIENCED. HYUNDAI NEEDS TO EXPAND THE RECALL TO ALL EFFECTED MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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