Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11403056March 15, 2021
ENGINE, FUEL/PROPULSION SYSTEM
WHEN DRIVING ON THE HIGHWAY 65MPH AFTER 15 MIN THERE IS A BURNING RUBBER SMELL, THE OIL IS LOW EVEN THOUGH I CHANGED IT 3 WEEKS AGO, IT IS CONSUMING TWICE AS MUCH GAS AS BEFORE. I CALLED A CERTIFIED HYUNDAI DEALER AND THEY HAVE NO AVAILABILITY, I HAVE A SAFTEY CONCERN BECAUSE ENGINE FIRES CAN HAPPEN. NOT SURE IF THIS IS RELATED TO ABS RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403089March 15, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT EXPERIENCED A KNOCKING SOUND AND OIL LEAKING FROM THE ENGINE. THE VEHICLE WAS NOT REPAIRED. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402818March 13, 2021
TIRES, TIRES:SIDEWALL
WAS DRIVING DOWN THE ROAD ABOUT 40 MPH, SLOWED DOWN TO ABOUT 10 TO 15 MPH TO MAKE A RIGHT HAND TURN WHEN THE RIGHT REAR TIRE ON MY 2020 HYUNDAI SANTA FE VIN: [XXX], EXPLODED RIPPING SEVERAL INCHES INTO THE SIDEWALL. HAD NO KNOWLEDGE OF HITTING ANYTHING ANY TIME PRIOR TO THE TIRE EXPLODING AND NOTHING IN THE ROADWAY TO CAUSE SAID DAMAGE AT THE SIGHT OF THE EXPLOSION. TEMPERATURE AT THE TIME OF THE EXPLOSION WAS ABOUT 55 DEGREES, NOT TO COLD OR TO HOT. HAD ONLY DRIVEN ABOUT 3 OR 4 MILES ON THE TIRE PRIOR TO EXPLOSION, SO HEAT WAS MOST LIKELY NOT PART OF THE PROBLEM. TIRES WERE MADE BY HANKOOK TIRES, DYNAPRO HP2, SIZE 235/65/R17 104H, DOT 15M8R RT HO 2719, WITH ABOUT 29,000 MILES ON THE TIRES, VERY LITTLE WEAR AT ALL THE TIRE, WITH AIR PRESSURE MAINTAINED AT ALL TIMES TO ABOUT 35 TO 36 PSI WHICH WAS CHECKED ALMOST DAILY. OF ALL OF MY YEARS OF DRIVING HAVE HAD FLAT TIRES, BUT NEVER HAVE I HAD A TIRE JUST EXPLODE AS IN THIS INSTANCE WITH THIS TIRE. FEEL LIKE THIS SHOULD HAVE BEEN REPORTED IN CASE OTHERS MAY HAVE EXPERIENCED ANY SIMILAR ISSUES WITH THESE TIRES. HANKOOK, DYNAPRO HP2, 235/65R17 104H, DOT 15M8R RT HO 2719. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11402830March 13, 2021
ENGINE
I DROVE TO WORK AND PULLED IN THE PARKING LOT THE SANTE FE ACTED LIKE IT WAS HESITATING. I CHECKED EVERYTHING AND IMMEDIATELY DROVE IT 1 MINUTE ACROSS THE STREET TO FIRESTONE. THEY SAID IT WAS COMPRESSION IN THE 4TH CYLINDER AND CHANGED THE OIL INCASE I NEEDED TO DRIVE IT TO A DEALER. I CHOSE TO TOW. THEY UNCOVERED THE SIMILAR PROBLEM. THEY SENT IT UP TO WARRANTY AND IT WAS DENIED TWICE. THEY DEALER AND THE HYUNDAI SPOKESPERSON FOR THE DEALER WERE SHOCKED. I THEN SPOKE WITH A LESSON TO THE WARRANTY COMPANY AND THEY REFUSED AGAIN AS IT WASN'T THE "BEARING". HOWEVER THE CAR ENGINE WAS NOT TORN APART TO KNOW, THE CYLINDER IS CONNECTED TO THE BEARINGS, AND THE ENGINES ARE PROVEN JUNK OVER AND OVER. A FEW YEARS AGO I HAD A RECALL FOR THE OIL HAD IT FIXED AND WAS GIVEN A ENGINE WARRANTY TO 120000 MILES. I HAVE 96000. BUT BECAUSE NOW THEY HAVE A "NEW" ISSUE THEY ARE ONLY COVERING IF IT'S SPECIFICALLY THE "BEARING". WHICH THEY DOMT KNOW FOR SURE AS THEY HAVE TAKEN THE ENGINE APART. AND THE DEALER INFORMED THAT IF I WOULD HAVE BROUGHT IN THE CAR A FEW DAYS PRIOR IT WOULD HAVE BEEN COVERED. THEY HAD REPLACED ENGINES FOR THIS EXACT PROBLEM. HOWEVER MY CAR WAS DENIED 1 DAY BEFORE THE "NEW" RULE WENT OUT TO DEALERS. HOW SHADY IS THIS. NOW I HAVE A 15000.00 PIECE OF JUNK THAT HYUNDAI WON'T EVEN ATTEMPT TO MAKE RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399868March 9, 2021
UNKNOWN OR OTHER
I HAVE BEEN HAVING TROUBLE WITH THE BREAKING SYSTEM SINCE I BOUGHT THE CAR! I HAVE CHANGED THE REAR BREAKS ROATORS AND CALIPTERS AT LEAST 3 TIMES IN THE 5 YEARS I HAVE HAD THIS CAR!! NOW MY REAR WHEELS ARE STARTING TO LOCK UP! VERY UNSAFE! I LOVE THIS CAR BUT ITS GETTING VERY COSTLY I WAS DRIVING WHEN THIS HAPPENED AND I WAS ON A STATE HWY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399931March 9, 2021
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2009 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE HEATER AND AIR CONDITION SPONTANEOUSLY ACTIVATED WITHOUT WARNING AND FAILED TO TURN OFF. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399665March 8, 2021
FORWARD COLLISION AVOIDANCE: WARNINGS
THE 2020 HYUNDAI SANTA FE FOWARD COLLISION AVOIDANCE ASSISTANCE SYSTEM IS NOT FUNCTIONING CORRECTLY. WE HAVE CONTACTED HYUNDAI ON MULTIPLE OCCASIONS WITHOUT RESPONSE. THE SYSTEM IS BRAKING IN THE MIDDLE OF THE ROAD WITHOUT AND CAUSE. NO CARS ARE IN ANY PROXIMITY AND THE CAR BRAKES IN THE MIDDLE OF THE ROAD. THIS HAS OCCURRED TWICE WITHOUT WARNING IN THE LAST SEVERAL MONTHS. DEALERSHIP HAS NO ANSWER WHEN WE TOOK THE CAR IN. HYUNDAI CONSUMER LINE DOES NOT RETURN CALLS. IT IS AN EXTREME DANGER WITH OUR SON DRIVING CAR. REAR END COLLISON WILL HAPPPEN IF THIS CONTINUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399450March 6, 2021
ENGINE
MY ENGINE IS BURNING OIL I KNOW IT'S NORMAL BUT IT BURNS A LOT I JUST CHANGED MY OIL A WEEK AGO AND IT'S NOW BELOW THE LOW LEVEL I WONDER WHERE THE OIL IS AND I CHECK IF THERE IS A LEAK I REMOVED THE ENGINE COVER UNDER TO SEE THE OIL PAN ETC I FOUND NOTHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399263March 5, 2021
ENGINE
THE ROD BEARING WENT OUT IN MY 2012 HYUNDAI SANTA FE WITH NO WARNING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399390March 5, 2021
ENGINE
AFTER GETTING GAS, I NOTICED A STRANGE SOUND COMING FROM MY CAR. I DROPPED IT OFF WITH MY MECHANIC WHO RECOGNIZED THIS AS A HYUNDAI GDI ENGINE HAVING DEFECTS. I HAD THE CAR TOWED TO A HYUNDAI DEALERSHIP THAT CONFIRMED THE BEARINGS WERE WORN AND ENGINE ROD WAS ALMOST THROUGH THE ENGINE. HYUNDAI HAS REFUSED TO COVER EXPENSE TO REPAIR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399437March 5, 2021
ENGINE
I WAS DRIVING ALONG AND OUT OF NOWHER, HEARD A LOUD KNOCKING NOISE FROM THE ENGINE. NO ENGINE LIGHTS WERE DISPLAYED. I TOOK IT TO A MECHANIC AND HE SAID I NEEDED A NEW ENGINE. HE THOUGHT IT WAS STRANGE TO NEED A NEW ENGINE AT ONLY 53K MILES, SO HE SAID I SHOULD CHECK WITH THE DEALER FOR ANY DEFECTS. WE TOOK IT TO THE DEALER AND THEY CONFIRMED THE NOISE WAS CAUSED BY ROD BEARINGS BEING PREMATURELY WORN AND IT IN FACT NEEDED A NEW ENGINE. WE HAD ALWAYS TAKEN IT FOR REGULAR OIL CHANGES AND CONFIRMED THIS WITH RECEIPTS. THEY SAID THERE WAS A RECALL OF THIS ENGINE PROBLEM OF THE SAME YEAR AND MAKE BUT OUR SUV WAS A LIMITED AND ONLY THE SPORT MODEL WAS INCLUDED IN THE RECALL. THEY SAID THEY WOULD CHECK WITH HYUNDAI TO SEE IF THEY WOULD COVER IT CONSIDERING THE RECENT ISSUES WITH THIS MODEL AND YEAR OF CAR. THEY CAME BACK AND SAID THEY WOULD ONLY COVER A PORTION OF IT AND WANTED US TO PAY $3300. WE ARE NOW CHECKING WITH ANOTHER DEALER AND HAVE BEEN WITHOUT A CAR FOR OVER A WEEK. IT SEEMS CRAZY THAT WE WOULD HAVE TO PAY FOR A KNOWN MANUFACTURING DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399185March 4, 2021
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING 60 MPH, THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE ENGINE COMPARTMENT. THE VEHICLE LOSS MOTIVE POWER AND STALLED. THE CONTACT PULLED OVER TO THE SIDE OF THE ROAD. THE CONTACT STATED THAT SOME SMOKE COMING FROM THE ENGINE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LANGDALE HYUNDAI (4001 N VALDOSTA RD, VALDOSTA, GA 31602, (888)862-6192) WHERE IT WAS DIAGNOSED WITH NEEDING THE ENGINE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. UPON INVESTIGATION, THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 17V226000 (ENGINE AND ENGINE COOLING) HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS INFORMED OF FAILURE AND CONFIRMED THAT THE VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS APPROXIMATELY 115,000.*DT CONSUMER STATED ENGINE WORK WAS DONE ON MAY 2020 BUT STALLED ON FEB 2021.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399198March 4, 2021
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ON HIGHWAY, CAR WOULD NO LONGER ACCELERATE AND WENT INTO LIMP MODE CAUSING ME TO SLOW TO 50 MPH AND NOT BE ABLE TO KEEP UP WITH SPEED IF TRAFFIC. PULLED OVER, DASH LIGHTS FLASHED AND CAR WOULD NOT RESTART. OIL HAD LEAKED OUT OF VALVE COVER GASKET ALL OVER THE ALTERNATOR CAUSING THE CAR TO MALFUNCTION AND BECOME INOPERABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11399045March 3, 2021
SUSPENSION
BROKEN RIGHT FRONT COIL SPRING FOIUND DURING ROUTINE AUOT INSPECTION BY SERVICE MECHANIC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398868March 3, 2021
SUSPENSION, WHEELS
I WAS RIDING DOWN THE ROAD AND FELT THE CAR FEEL AS IF IT WAS FLOATING. THE NEXT THING I KNOW THE CAR FEELS LIKE THE TIRE CAME OFF AND IT HAD. RUSTED COMPLETELY OFF. I HAD TWO CHILDREN IN THE CAR AND CAME VERY CLOSE TO BEING HIT IN THE REAR BECAUSE I LOST CONTROL OF THE VEHICLE. IT SEEMS AS IF IT IS THE CONTROL ARM BAR. THIS INCIDENT HAPPENED ON GALL BLVD. ZEPHYRHILLS FL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398871March 3, 2021
STEERING
STEERING WHEEL IS CLICKING WHEN TURNING TO EITHER SIDE. FEELS AND SOUNDS LOOSE. IT IS NOTICEABLE WHEN CAR IN MOVING OR SITTING STILL. HAS BEEN DOING IT FOR QUITE SOME TIME BUT WAS NEVER DIAGNOSED BY HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398896March 3, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT STATED THAT AN ABNORMAL HUMMING NOISE WOULD INTERMITTENTLY EMIT FROM THE ENGINE UPON START-UP, WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE CONTACT THEN RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398962March 3, 2021
UNKNOWN OR OTHER
I ATTEMPTED TO START THE VEHICLE, BUT THE KEY WOULD NOT TURN BECAUSE THE STEERING WHEEL WAS NOT DIRECTLY STRAIGHT, IT WAS SLIGHTLY TO THE LEFT. IF IAM PARKING UP OR DOWN HILL I MUST TURN THE STEERING WHEEL TOWARDS THE CURB. IF I CONTINUE TO DO THIS, THE STEERING WHEEL WILL LOCK UP, AND THE KEY WILL NOT TURN IN THE IGNITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398973March 3, 2021
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
THE BLIND SPOT DETECTOR STARTING RANDOMLY GOING OFF VERY SPORADICALLY SINCE WE HAD THE CAR. THEN ONE DAY IT STARTED GOING OFF ALMOST EVERY MINUTE FOR ABOUT 7-8 MINUTES THEN AN ERROR MESSAGE APPEARED AND IT STOPPED WORKING ALL TOGETHER. THE CAR WAS IN MOTION ON THE FREEWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11398625March 2, 2021
ENGINE
OIL LEVEL WAS CHECKED AND FINE IT IS CHECKED PERIODICALLY IT CHECKED GOOD.I WAS DRIVING HOME SATURDAY NOTICED A SLIGHT TICKING STOPPED CHECKED THE OIL NOT TOUCHING THE STICK SO I PUT 2AND A HALF QUARTS IN IT HEADED TOWARDS HOME ABOUT 45 MIN DOWN THE ROAD IT SEEMS TO HAVE SPUN A BEARING /BLOWN THE ENGINE IT'S A LOUD KNOCKING NOISE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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