Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11406429April 5, 2021
ENGINE
UPON DRIVING THE ENGINE STARTING RATTLING THERE WERE NO LIGHTS OR CHECK ENGINE CODES THAT CAME ON. AFTER THAT THE ENGINE LOCKED UP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406171April 3, 2021
ENGINE
ON TWO OCCASIONS OUR CAR STALLED ON A BUSY FREEWAY WHICH CAUSED US TO ONCE COAST OVER TO SIDE OF ROAD. ON SECOND OCCASION, CAR STALLED WHILE IN THE MIDDLE LANE OF HWY 36 IN STILLWATER MN. CAR EVENTUALLY STARTED AND CHECK ENGINE LIGHT STARTED FLASHING. CAR STARTED TO HESITATE AND A KNOCKING SOUND WAS HEARD. BROUGHT IT TO DEALER AND THEY SAID IT WAS A OIL MAINTENANCE ISSUE WHICH WAS NOT TRUE AS WE PERFORMED OIL CHANGES WHEN INSTRUCTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11406265April 3, 2021
ENGINE
1ST OCCURANCE THE CHECK ENGINE LIGHT STARTED FLASHING, ENGINE WENT INTO "SAFE MODE" AND ACCELERATION DECREASED DRAMATICALLY. DEALERSHIP PUSHED A "UPDATE" TO THE COMPUTER AND "FIXED" IT. ISSUE HAS HAPPENED AGAIN AND NOW DEALERSHIP IS SAYING THAT THE ENGINE KNOCK SENSOR IS MESSED UP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405909April 1, 2021
STEERING
SOMETHING INSIDE THE STEERING IS BROKEN , MAKES CLICKING SOUND WHEN TURNING THE WHEELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405851March 31, 2021
ENGINE
EXCESSIVE OIL CONSUMPTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11405312March 29, 2021
ENGINE
WHILE DRIVING ALONG THE HIGHWAY ABOUT 70-75 MPH I STARTED TO HEAR A KNOCKING SOUND, I BEGAN TO SLOW DOWN AND THE NOISE CONTINUED EVERY TIME I ACCELERATED. THERE WERE NO DASH LIGHTS DISPLAYED THE ENTIRE TIME. ALL OF A SUDDEN I HEAR A BANG AND HAD COMPLETE ENGINE FAILURE. THE OIL WAS CHANGED WITHIN THE LAST THREE MONTHS AND IM PRETTY SURE THE ENGINE BLOCK IS CRACKED. THE DEALERSHIP IS INVESTIGATING AND TURNS OUT THAT MY CAR IS UNDER RECALL, SO HOPEFULLY THEY WILL REPLACE THE ENGINE AT MANUFACTURER COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404814March 25, 2021
ENGINE, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
WHILE DRIVING ON THE INTERSTATE, I NOTICED A TAPPING NOISE THAT SOUNDED LIKE A FLAP HITTING THE CAR. I NEEDED GAS, SO GOT OFF AT THE NEXT EXIT. WHILE EXITING THE INTERSTATE, THE NOISE GOT LOUDER AND THE CAR DIDN'T WANT TO ACCELERATE. I PULLED INTO THE GAS STATION. AS I ENTERED THE PARKING SPOT, THE CAR DIED. (IT HAD BURNED OIL IN THE PAST. I HAVE HAD AN ENGINE CAM REPLACED IN AUG/SEPT 2019). I CHECKED THE OIL. NO OIL! SO, I RAN AND BOUGHT 5 QUARTS OF OIL AND PUT THEM IN THE ENGINE. I STARTED THE CAR AND IT DIDN'T WANT TO IDLE, BUT FINALLY DID AFTER A MINUTE. I ROLLED DOWN MY WINDOW AND THE CAR NOISE WAS MULTIPLE CLANGING SOUNDS. IT WAS AS LOUD AS A BAD MUFFLER. I SHUT OFF THE CAR AND CALLED MY BOYFRIEND. HE SAID IT SOUNDED LIKE MY ENGINE BLEW. I CALLED MCGRATHS IN HIAWATHA, IOWA AND HAD THE CAR TOWED THERE. I AM 6000 MILES OVER MY 100,000 MILE WARRANTY. I AM TOLD THAT HYUNDAI WON'T COVER THIS ISSUE. HOWEVER, WHAT HAPPENED TO MY CAR SOUNDED EXACTLY LIKE THE PROBLEM WITH THE HYUNDAI 4 CYLINDER ENGINE TROUBLES THAT WERE RECALLED IN 2018. HYUNDAI KNEW I WAS HAVING ENGINE ISSUES IN 2019, AND WOULD ONLY REPLACE THE CAM. I FEEL THAT MY ENGINE SHOULD BE COVERED BY HYUNDAI. CURRENTLY, MY CAR IS IN THE SHOP AND I HAVE NO VEHICLE TO DRIVE. THE DEALERSHIP IS GOING TO ASK HYUNDAI FOR A "GOOD WILL" PERCENTAGE TO REPAIR THE VEHICLE. HOWEVER, THIS IS NO GUARANTEE. I AM OVER THE IOWA LEMON LAW LIMIT FOR MILEAGE AND YEARS. I FEEL THAT SINCE THERE WERE ENGINE ISSUES WITH OTHER ENGINES HYUNDAI MADE, THAT THEY KNEW I WAS HAVING THE SAME ISSUES AND WOULDN'T REPAIR IT CORRECTLY. I NEED TO HAVE SOMEONE CHECK INTO THIS. I DON'T KNOW WHAT ELSE TO DO. I AM PREPARED TO GET A LAWYER. MY VEHICLE WAS NOT RECALLED EVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404418March 23, 2021
UNKNOWN OR OTHER
MY SUNROOF EXPLODED WHILE DRIVING DOWN THE INTERSTATE. NO CARS WERE ANYWHERE AROUND US, WE WERE NOT NEAR ANY OVERPASSES, THERE WAS NO ROAD DEBRIS & NOTHING HIT OUR CAR. THERE WAS ONE LOUD BANG LIKE THE SOUND OF A RIFLE SHOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404455March 23, 2021
ELECTRICAL SYSTEM, STEERING
TL* THE CONTACT OWNS A 2011 HYUNDAI SANTA FE. THE CONTACT STATED WHILE DRIVING AT 40 MPH, THE CONTACT STATED SMOKE WAS COMING FROM THE STEERING COLUMN. THE CONTACT DROVE THE VEHICLE BACK TO THEIR RESIDENCE. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TOWED TO LOCAL DEALER (HORNE HYUNDAI 1360 E AUTO CENTER DR, APACHE JUNCTION, AZ 85119 (480) 771-8213) WHERE IT WAS DIAGNOSED WITH NEEDING TURN SIGNALS TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 106,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11404297March 22, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED WHILE DRIVING 30 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHERE IT WAS DIAGNOSED THAT A ROD HAD GONE THROUGH THE ENGINE BLOCK AND THE ENGINE NEEDED TO BE REPLACED. THE CONTACT NOTIFIED THE MANUFACTURER OF THE FAILURE AND WAS INFORMED TO TAKE THE VEHICLE TO A HYUNDAI DEALER AS THE VEHICLE WAS IMPACTED BY THE RECALL. THE CONTACT CONTACTED CONICELLI HYUNDAI (1208 RIDGE PIKE, CONSHOHOCKEN, PA 19428) AND WAS INFORMED THAT THE REMEDY WAS NOT YET AVAILABLE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404370March 22, 2021
ENGINE
DIED DRIVING HOME HAD IT TOWED TO HYUNDAI GOT A CALL TODAY AND A BEARING SCREWED UP AND CAUSED THE ENGINE TO LOCK UP ...CURIOUS TO KNOW IF IT'S JUST MY LUCK OR IF THERE WERE OTHER SANTA FAILS LIKE MINE...COME TO FIND OUT OPEN RECALLS ON 2014 SANTA FE SPORTS BUT NO SUCH LUCK WITH THE LIMITED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404392March 22, 2021
UNKNOWN OR OTHER
WHILE IN DRIVE AND STATIONARY, MY VEHICLE HAS CONTINUOUSLY CAD CONNECTIONS ISSUES WITH MY MOBILE PHONE. I HAVE RECEIVED THE SAME ERROR MESSAGE STATING 'PHONE NOT RESPONDING. PLEASE RECONNECT IT AND TRY AGAIN.' THIS HAS HAPPENED WHILE DRIVING THROUGH AREAS I'M UNFAMILIAR WITH AND PUT MYSELF AND OTHERS AT RISK WHILE TRYING TO REGAIN CONNECTION. I'VE LEFT MY VEHICLE AT THE DEALERSHIP, BUT WAS TOLD THE PROBLEM WAS MY CELLPHONE AND WAS ADVISED TO PURCHASE A NEW PHONE. WHEN I SPOKE TO THE WOMAN AT THE CORPORATE HYUNDAI NUMBER, SHE ADVISED ME THAT MY PHONE WAS VERY MUCH COMPATIBLE AND SHOULD NOT HAVE ANY CONNECTION PROBLEMS, WE TROUBLESHOOTED MANY TIME, BUT I STILL CONTINUE TO HAVE THIS ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403826March 19, 2021
ENGINE
AT ONLY 78,754 MILES THE ENGINE EXHIBITED A LOUD KNOCKING SOUND THAT INCREASED IN FREQUENCY AS THE ENGINE RPMS AND DECREASED IN FREQUENCY AS ENGINE RPMS DECREASED. HYUNDAI SAID THE ENTIRE ENGINE NEEDS REPLACEMENT. IT SOUNDS JUST LIKE THE PROBLEM REPORTED IN THE 2012 SANTA FE RECALL. SINCE I'M CONSIDERED THE SECOND OWNER (VEHICLE WAS ORIGINALLY LEASED BY SOMEONE ELSE), THE WARRANTY WAS NOT HONORED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403858March 19, 2021
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
THE ENGINE STARTED KNOCKING LIKE A ROD MAYBE . IT WAS SITTING OVER NIGHT NO PREVIOUS ISSUES AND WHEN I STARTED IT THAT WAS THE NOISE IT WAS MAKING . JUST BOUGHT THE CAR IN JULY OF 2020
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403919March 19, 2021
POWER TRAIN
THERE ARE THREE ISSUES: 1.) IN SPORT MODE, THE TRANSMISSION WILL SOMETIMES GET STUCK/HUNG IN GEAR (MAYBE GEAR 3 OR GEAR4) AND WILL NOT SHIFT INTO THE NEXT GEAR, EVEN WHEN INCREASING SPEED. 2.) ALSO IN SPORT MODE, AFTER DRIVING FOR ABOUT 10 OR 15 MINUTES THE TRANSMISSION WILL OFTEN SLIP INTO GEAR 5, AFTER REVVING HIGH AND CAN BE HEARD REVVING, BUT IT IS NOT REFLECTED ON THE TACHOMETER, AND THEN WHEN THE GEAR CATCHES IT IS A VIOLET JERK FORWARD. 3.) LASTLY, IN ANY MORE, BUT MOST PRONOUNCED IN "SMART MODE" AFTER TAKING OUT FROM A COMPLETE STOP, AND ESPECIALLY AFTER THE ENGINE GOES INTO AUTO SHUT OFF MODE, THE TRANSMISSION WILL STUTTER AT ABOUT 3 - 5 MPH AND FEELS AS IF POWER HAS BEEN LOST FOR A FEW SECONDS. THIS IS MOST TERRIFYING WHEN MAKING A LEFT TURN INTO TRAFFIC, AS YOU NEVER KNOW IF IT WILL HAPPEN OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403967March 19, 2021
ENGINE
THE VEHICLE WAS BEING DRIVEN ON AN INTERSTATE, WHEN THE ENGINE STARTED KNOCKING AND THEN QUIT. CAR HAD TO BE TOWED AND LEFT AT A DEALER TO HAVE THE ENGINE REPLACED. THE DRIVER THEN HAD TO RENT A VEHICLE TO COMPLETE HIS TRIP OUT OF STATE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403694March 18, 2021
ENGINE
I PURCHASED THIS VEHICLE IN 2016 AND RECEIVED FREE OIL CHANGES THROUGH THE DEALERSHIP I PURCHASED IT FROM. I NOTICED THAT IN BETWEEN THE RECOMMENDED 7500 MILE OIL CHANGES THAT I HAD TO ADD OIL OR GET ANOTHER OIL CHANGE PRIOR TO THE RECOMMENDED TIME FRAME AS IT SEEMED TO BURN OIL. I TOOK IT TO A SHOP ABOUT 1 1/2 YEARS AGO BUT THEY COULDN'T FIND ANYTHING WRONG AND NO LIGHTS ON THE DASH WERE ON. JUST A FEW WEEKS AGO I NOTICED A BURNING SMELL AND CHECKED THE OIL AGAIN AND IT WAS LOW SO I ADDED 4 QUARTS. I THEN NOTICED A KNOCKING SOUND THE NEXT TIME I DROVE IT AND TOOK IT RIGHT TO A SHOP DOWN THE STREET. THEY SAID IF WAS A BAD BEARING AND THAT I NEEDED A NEW ENGINE! IT HAS 130,000 MILES AND THE ONLY PROBLEM I HAVE HAD IS THIS OIL/ENGINE ISSUE. I OWE $7000 AND AN ENGINE WILL COST $5000 PLUS LABOR. WHY ARE THE ENGINES FAILING ON THE 2014 SANTE FE'S??? I WOULD DEFINITELY LIKE ANSWERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403269March 16, 2021
ENGINE
TL* THE CONTACT OWNS A 2012 HYUNDAI SANTA FE. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 20V746000 (ENGINE). THE CONTACT STATED WHILE STARTING THE VEHICLE THERE WAS AN ABNORMAL ODOR OF SMOKE. THE DETECTED LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 144,000. VIN TOOLS CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11403362March 16, 2021
ENGINE
WAS DRIVING AROUND 20MPH ON A SERVICE ROAD, WHEN I HEARD A LOUD NOISE FROM UNDER THE HOOD. ALL THE DASH LIGHTS TURNED ON AND THE TRUCK SHUT OFF. NO POWER STEERING AND NO POWER BRAKES. I PUT TRANSMISSION IN NEUTRAL AND COASTED TOWARDS SIDE OF THE ROAD. TRIED TO START, BUT NOTHING HAPPENED WHEN I TURNED THE KEY. HAD TOWED TO DEALERSHIP. THEY SAID TOTAL ENGINE FAILURE. 2012 HYUNDAI SANTA FE 3.5 LITER 2WD. 69,900 MILES. 10YEAR/100K MILE WARRANTY. ORIGINAL OWNER. ALL MAINT. HAS BEEN PERFORMED. THEY ARE DECLINING WARRANTY DUE TO "EXCEPTIONAL MAINTENANCE NEGLECT". WE HAVE PROVIDED THEM WITH ALL THE DOCUMATION. THEY DECLINED IT TWICE. NOW I'M BEING SHOVED OFF TO HYUNDAI LAWYERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11403009March 15, 2021
SERVICE BRAKES
TL* THE CONTACT OWNED A 2014 HYUNDAI SANTA FE. THE CONTACT STATED THAT WHILE DRIVING AT A LOW RATE OF SPEED, HER BRAKES FAILED TO OPERATE AS NEEDED AND COLLIDED INTO ANOTHER VEHICLE. THE CONTACT WAS UNCERTAIN IF ANY WARNING LIGHTS HAD APPEARED ON THE INSTRUMENT PANEL PRIOR TO THE FAILURE. THE CONTACT STATED THAT ALL AIRBAGS DEPLOYED UPON IMPACT. THE AUTHORITIES WERE CALLED TO THE SCENE AS A GRAYISH SMOKE BEGAN TO EMIT FROM HER VEHICLE. NO FIRE HAD IGNITED FROM THE SMOKE AND A POLICE REPORT WAS FILED. DUE TO THE FAILURE, THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHERE HER INSURANCE LATER DEEMED THE VEHICLE A TOTAL LOSS. THE CONTACT DID SEEK MEDICAL TREATMENT BY HER DOCTOR FOR INFLAMMATION TO SEVERAL AREAS OF HER BODY, AS WELL AS BRUISES TO HER RIGHT LEG, CHEST, AND LEFT ARM. NO OTHER INJURIES WERE REPORTED. THE DEALER NOR THE MANUFACTURER HAD YET TO BE NOTIFIED OF THE FAILURE. THE VEHICLE WAS DEEMED A TOTAL LOSS. THE FAILURE MILEAGE WAS 106,000. *DT*JB*DT*JB
Crash:
Yes
Fire:
Yes
Injuries:
1
Deaths:
0

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