Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11451139February 9, 2022
FUEL/PROPULSION SYSTEM, ENGINE
When I pull into traffic the car has a big hesitation before it starts to go. Almost feels like it is going to stall. Hyundai dealers said it is not a problem. Looked on a Hyundai blog site and found alot of people have complained about the same problem. Thus has been a chronic problem for me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451231February 9, 2022
STEERING, ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST
What component or system failed or malfunctioned, and is it available for inspection upon request? Warnings appeared on the instrument panel at the same time the power steering would go out and I would not be able to safely steer the car. This happened on 4-5 occasions. These are the various warnings that would appear: Check Lane Following Assist System Check Blind Spot Safety System Check Driver Attention Warning System How was your safety or the safety of others put at risk? Not being able to steer was very concerned and happened to me while driving on a busy highway at one point. I could barely steer the car well enough to get it to the shoulder. I had to cross 4 lanes of traffic during rush hour. Has the problem been reproduced or confirmed by a dealer or independent service center? I had it towed to the dealer the final time it happened. They stated that it is a problem with the power steering module Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Crossroads Hyundai of Loveland inspected the vehicle Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No, not until the moment the issue occurred. The strangest part of the issue is that after I would pull over and stop the vehicle, I would clean the sensors on outside of the car and on then restart the car and then sometimes it would work again. It seemed to happen on days that there was poor weather or messy roads that would impede the sensors' abilities.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450963February 8, 2022
ENGINE
Engine is burning oil. Up to 1/2 quart + every 1,000 miles. No leaks observed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450993February 8, 2022
ENGINE
Car is consuming oil, not leaking. Mechanic stated that some Hyundai models with similar engines are having their engines recalled. It is sometimes 2 quarts low between a 4000 mile check and the 5000 mile oil change. no light indicates that it's low.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451020February 8, 2022
ENGINE
No warning lights. Had started making a small noise that morning but nothing of concern, sounded like a rock in my tire. Was driving up hill, started struggling, then lost all power, had no brakes, Parts went flying out from under car. Smoke came out from hood. Had no brakes or power. Cars behind me could have been hit by flying parts, left a trail of parts on road. I had my kids in car and if we would have been going down hill I wouldn’t have been able to stop. Had entire engine replaced. Hole in engine block. Piston and and valve pieces on road
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451022February 8, 2022
FUEL/PROPULSION SYSTEM
My Vehicle Hyundai Santafe Plugin hybrid 2022 is not showing an accurate gas miles range. It is giving incorrect information especially when traveling long drives. This is giving me anxiety about the loss of gas in the vehicle. It is also does not giving approximate mileage as described by the company on the sticker.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451027February 8, 2022
UNKNOWN OR OTHER
2016 Santa Fe - While driving on interstate all warning lights came on - antilock brake, check engine, electronic power steering, vehicle grade, outside temp blinking blank. Took to reliable shop and they said it was right front speed sensor, had that replaced still all warning lights on. Engine code that caused the lights was P2159 (Vehicle Speed Sensor B range performance) I took the car to Jim Click dealership in Green Valley they had the car for 7 days said they finally figured out that it had wires that were shorted that fed back to modules and they would have to do an overlay of these wires, so they would run new wires in the area that was bad, we got the car back after repairs and it is all working now, the car only has 86 k miles and has never been in an accident all wiring in the vehicle look still brand new. I read online of this same year of car has problems due to engine fires and suggest to park car away from anything in case it does catch fire, the article also talks about it starts with the antilock brake control module that can cause an electrical short. I am wandering if this is going to happen again because they repaired shorted wiring but did nothing to replace any bad control modules that may be causing fires in these vehicles. These repairs cost me over 700 dollars in which I think should be under warranty, But the real scary thing is I don't want to be driving down the road and have this car go up in flames. The article on the internet I read was written by Tom Krisher AP Auto Writer he also states that Kia is also also included with this problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451031February 8, 2022
AIR BAGS, ELECTRICAL SYSTEM
Have had a recurring issue with the airbag light illuminating. This has been ongoing since 2 years post purchase. Have had airbag replaced, multiple fuses, wiring harness replacement. All repairs end with the light returning. Am unsure of the reliability of the airbag in the event of a crash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451036February 8, 2022
AIR BAGS, UNKNOWN OR OTHER
The clockspring of hyundai steering wheels does not work and goes bad. This is a known problem within hyundais. A bad clock spring leaves without cruise control, a functioning horn, or most importantly, a functioning airbag. You would be unable to alert an inattentive driver and the airbag may not deploy in the event of a collision Problem is confirmed by dealership. No warning lamps or messages occur from the issue. You only know when your buttons or horns don't work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451043February 8, 2022
UNKNOWN OR OTHER
my car feels like it is going to stall when i am sitting at a stop light. the tack drops like the motor is dying out and then picks back up. it has been doing this for awhile. i have an appointment with my local dealer 2/17/22 to take my car in
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451044February 8, 2022
ENGINE
My wife was driving down the highway on her way home from work. It was dark and at the evening rush hour,when the highway is already dangerous to be traveling on at that time. All of the sudden while traveling in the second lane her engine lost power and dropped in speed to 20 mph from 65 mph. There were no warning lights, or prior sounds ,vibrations or other symptoms to indicate an issue. She immediately became worried about trying to get the car off the highway and to a safe place, with out causing or being involve in an accident. She called me scared and didn’t want to drive it any further. After we got the car home, I checked for fouled plugs, bad coil pack, maybe bad fuel in the tank or possibly a bad or stuck injector. None of these had any issues. Our son who works at Somersworth Hyundai here in New Hampshire,as a salesman, talked to the technician there and he told us to bring the car there and he’d take a look at it. When we heard back from him the technician said that there was no compression in cylinder number 2. My safety concern is that when this the case the injectors continue to dump fuel into the cylinder. Causing excess fuel that doesn’t get combusted in the cylinder to be dumped into the exhaust manifold and out the tail pipe as a heated vapor. The concern is the fumes, the possibility of a fire igniting in the hot exhaust manifold and causing an uncontrollable situation. The technician also said if you take a bore scope you will see that a valve in the head has broken off for cylinder 2 and has caused this issue. The car has been sitting in my garage now for 4-5 months. We still owe on this car and it can’t be safely moved anywhere with out being towed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451076February 8, 2022
UNKNOWN OR OTHER
I bought the bait vehicle 8 months ago from my dealership. My car started driving rough. While it was in phase 2 of having a oil consumption test. My car has been using more oil than necessary. I took it to the dealership service department they said that the fuel injectors were bad and now it needs a new motor. They had to replace the fuel exhaust valves Austin valves but did not solve solve the issue of the car running rough running rough when it was running it would stall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450673February 6, 2022
ENGINE
Car suddenly starting knocking loud and check engine light began to blink, Got out checked the engine has a loud knock. Car went into limp mode and throwing code P1326. There were no issues prior to this, the car will be going up to get checked but the dealer is far away and my insurance paid to tow it home and this will be out of pocket over 200 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450560February 5, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
The navigation/backup camera screen gets stuck on the loading page. This problem began right after the warranty period ended, which appears to be a common complaint on the message boards. When it first became a problem, it eventually would load, but would take approximately 15 minutes. Now, it fails to load at all (just continuously displays "loading"), which renders the backup camera, navigation system, maps, radio, satellite, clock and all associated controls useless. A backup camera is essential for me--I will not drive a car without one, since it a safety concern due to kyphosis. Having the navigation on a large screen (versus my phone or a printed map) is another reason I chose this car. So, not repairing it is not an option. It is a safety issue. When trying to find a solution, I found hundreds upon hundreds of complaints for the same issue with the same model as my car. The dealership also was aware of it. So, I figured I would report it since it is so common, hoping to save others from the $1000+ bill I received to repair it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450196February 3, 2022
ENGINE
The contact owns a 2013 Hyundai Santa Fe. The contact stated that while driving approximately 30 MPH, the vehicle started vibrating and making a knocking sound. The contact stated that he then took his vehicle to an independent mechanic who advised him that he needed to take his vehicle to the dealer. The contact stated that once he arrived at the dealer he was advised that he would need a new engine and it may be covered under the warranty. The contact stated that he was denied the warranty coverage from the manufacturer, as he did not follow up with a recall to update the engine software to prevent the engine from knocking. The contact stated that he never received a recall notice regarding the recall. The contact also stated that he was informed that even if he had the software updated the engine failure would have still occurred. The contact stated that he spoke to the manufacturer who explained the denial and a case was opened. The approximate mileage failure was 99,023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450306February 3, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL
I was at the Tim Hortons drive-thru stopped behind a car in front of me the car in front of me started to go to the order window , as I let off the brake to start to go my suv took off full speed! I hit the brakes as hard as I could and the car kept moving forward like the throttle was stuck at full acceleration. I wasn't even hitting the gas pedal, after my vehicle struck the car and continued to smash into the car while I was holding a brake I put it in neutral and then the car finally came to a stop. I had 5 children in the car. And I am seeing this being an issue in alot of hyandai vehicles. And alot of complaint with this same issue. If this would have happened on the hiway it could have possibly killed or Injured someone. I am scared to death to drive the vehicle again.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11449944February 2, 2022
VISIBILITY
The contact owns a 2021 Hyundai Santa Fe. The contact received notification of NHTSA Campaign Number: 21V00M000 (Visibility) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer and the manufacturer were made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449712February 1, 2022
ENGINE
The contact owns a 2013 Hyundai Santa Fe. The contact stated while driving approximately 55 MPH, the vehicle inadvertently stalled. There was no warning light illuminated. The vehicle was towed to a local dealer where an oil consumption test was performed. The contact was informed that the engine was blown and needed to be replaced. The vehicle was not repaired. The manufacturer was informed of the failure and informed the contact that they were unable to assist. The failure mileage was approximately 123,000. The VIN was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449369January 29, 2022
ENGINE
2022 santa fe PHEV Pebble or road debris punctured inverter cooling radiator causing to leak out. Quality or design flaw ? If happens and driver is unaware until too late, entire inverter system could be ruined or possible battery fire. Took to dealer for repair. ~1600.00$ Non covered repair cost. Warning light went on, who's to say caught it in time to prevent worse damage to inverter / battery pack
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449379January 29, 2022
ENGINE, POWER TRAIN
2017 Santa Fe Ultimate with 70,000 miles experienced known oil consumption problem which we monitored and topped off regularly. While driving at approx. 35 MPH, car went into limp mode. Towed (flat bed) to local garage where they confirmed metal shavings in the oil and suggested repairs based on computer diagnostic. Replaced timing chain and some other engine parts. Car driven approx. 100 miles after repairs when engine completely seized (again at low speed in neighborhood). Towed to local dealership for diagnostic on Oct 26, 2021. Dealer confirm engine was seized and needed to be replaced. They also indicated possible AWD differential damage but not able to confirm as car is not currently drivable. 10yr/100,000 powertrain warranty not honored as we were not the original owners. Hyundai offered to cover 65% of engine cost (good will offer), but we are required to pay at least $8,100 of the engine repairs (dealer verbal quote) plus any cost related to differential repairs needed. Est 3 months to complete engine replacement and stated zero warranty on the replacement engine. As of Jan 29, 2022 still no update from dealership as to when car will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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