Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11520147May 2, 2023
ENGINE
Oil light flickers on and off once we are on empty. Oil light flickered on and off, car shook, and almost stalled while making a right hand turn. When we have gotten oil changes we have been told we should not be burning so much oil that quickly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519818May 1, 2023
ENGINE
The contact owns a 2012 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the check engine and oil warning lights were illuminated before the vehicle stalled. The contact stated that upon inspecting the vehicle, the oil displayed full. The contact then stated that the vehicle was towed to an independent mechanic where it was diagnosed that no oil pressure was detected, and the contact was informed by the technician of the NHTSA Campaign Number: 20V746000 (Engine) which was associated with the failure. The vehicle was not repaired. Neither the dealer nor the manufacturer was notified of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519819May 1, 2023
TRAILER HITCHES
The contact owns a 2019 Hyundai Santa Fe. The contact stated while driving at approximately 25 MPH. The contact stated that the vehicle caught on fire while they were driving on the street. The contact stated no warning light was illuminated. The fire department was on the scene and filed a report. The husband had extinguished the fire using a fire extinguisher. The contact had received notification of NHTSA Campaign Number: 23V181000 (Trailer Hitches) however, the part to do the repair was unavailable. The contact had taken the vehicle towed to a local dealer, where it had not been diagnosed. The vehicle had not been repaired. The manufacturer had been informed of the failure. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 30,000. VIN tool confirms parts not yet available.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11519848May 1, 2023
STRUCTURE, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
The contact owns a 2010 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound. Additionally, the contact self-inspected the vehicle and noticed and excessive amount of corrosion on the subframe. The TPMS warning light was illuminated. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 70,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519650April 30, 2023
ENGINE
The engine in the vehicle is a DGI engine which Hyundai has had problems with in other vehicles. The bearings on the engine are damaged and the engine is failing. It can no longer be driven because the engine could fail as it is being driven.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519651April 30, 2023
ENGINE
Car began to misfire. Took it to the dealership and found that it didn't have any oil in it even I just had the oil changed less than 2,000 miles before. The timing was out and the valves were bent causing the misfiring. All of this is because it was burning oil without any indication or warning. This engine has less than 100,000 miles and Hyundai won't claim this on warranty even though they have a 100,000 mile warranty on there vehicles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519446April 28, 2023
ENGINE
The engine is burning oil without any warning lights come on engine almost seized up . No no oil low light came on. Do you like that came out was check engine so we bought it to the dealership for service and then the ones they told us with the problem with the engine and looks like the same problem that a Hyundai is having with the four cylinders which they are replacing unfortunately is only up to 150,000 miles a Hyundai will not do nothing for us on this engine because it’s not part of the recall, oh this is the same problem. The four-cylinder’s are having I was told by the mechanics in the service tech from a Hyundai. This is the second time this happened the first time they said we need a new toilet. We need a pressure switch We needed some other stuff in the car which almost came out to $4000 to get fix that at Hyundai add Voz , Ed Voyles and Hyundai in all Semira Georgia. I was just hoping you could help us with the situation to see if there’s anybody else out there with that problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519400April 28, 2023
STRUCTURE:BODY
4/27/23 - Panoramic sunroof exploded going over a bridge. Front glass panel only. No advance warning. Shade was closed and no glass entered cockpit. Local PD responded and saw no evidence of impact or criminal activity. Vehicle is at local dealership for warranty repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519359April 27, 2023
ENGINE
Check engine light came on. It was a Sunday so we took it to the local auto parts shop and they said it was a pressure valve but they couldn’t say exactly which one. We made an appointment to have it checked but when we tried to drive it just a short distance (about a mile) it started stalling so we took it back home (about a mile back). By then it smelled like it was burning so we decided to have it towed rather than risk driving it to the repair shop. However by the time the tow truck came the next day, the car would not even start. The car has less than 70,000 miles and has been regularly maintained, but we are being told it needs a new engine and we have to pay for it. We bought from the dealership and it was only leased prior to that. We thought when we got it it was still covered under the originally warranty but we are now told that was not the case and it is not covered by the warranty. With the number of engine problems on these specific cars it seems very unlikely that this is something that we should be held responsible for but we are not sure how to hold Hyundai accountable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519197April 27, 2023
ENGINE
The contact owns a 2017 Hyundai Santa Fe. The contact stated while driving at an undisclosed speed, the check engine warning light illuminated and remained illuminated, with a knocking sound coming from the engine compartment. The contact stated that the vehicle also lost motive power while driving at undisclosed speeds. The vehicle was taken to a local mechanic who diagnosed that engine was faulty. The vehicle was later taken to the local dealer who diagnosed that the engine was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The approximate failure mileage was 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519131April 26, 2023
ENGINE
Did oil change. Valve cover was leaking. Put in manufacturer recommended oil. Engine chatter after oil change. Also did valve cover gaskets at said time of oil change.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519136April 26, 2023
ENGINE
The contact owned a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the engine seized, and the vehicle lost motive power. No warning light was illuminated. The failure nearly caused a collision. The vehicle was towed to the dealer, where it was determined that the engine needed to be replaced. The vehicle was not repaired, and the contact traded the vehicle. The contact stated that prior to the failure, the dealer previously performed an unknown repair after the engine was smoking, leaking oil, and making knocking sounds while driving. The manufacturer was made aware of the failure and offered the contact a gift card. The failure mileage was approximately 70,000. UPDATE 06/13/2023- Consumer is requesting reimbursement of $200 for the firestone evaluation, $1100 for repair cost, $600 for the rental, $50 for the tow, & $7000 for the loss in trade-in. (Consumer was given $11,000 deducting $7000 for the seized engine.) Copy of Hyundai claim form attached.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519179April 26, 2023
POWER TRAIN
Multiple warning lights came on . Then loss power to the transmission. First time was in July of 2022 less than 2000 miles on it . Almost an accident! Towed to dealer basically did nothing! A few months later went in for oil change they did update to transmission software . Loss power to transmission again 4/8/23 with 7500 on it . This time warning lights came on and loss power to transmission at 55 MPH !Towed to a Hyundai dealership Cleared code and said nothing they could do! Except fixed a recall on the trailer hitch harness. I know there are recalls for this 8 speed dual clutch transmission on other Hyundai vehicles ,but not on my vehicle. Recall number 22V746099 I don’t feel this vehicle is safe for my wife to drive . It’s been sitting in my garage since I got it back from dealership the last time. This recall needs to be expanded!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11519145April 26, 2023
UNKNOWN OR OTHER
Front sunroof shattered on the interstate at 80 mph. There were no other vehicles near me and it was an unobstructed road (no bridges crossing the road) temperature was 40 degrees and sunny.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518821April 25, 2023
ENGINE
While driving the vehicle, power was lost several times, the engine redlined because it could not switch gears. All of the oil was used by engine 40 days after oil change. Hyundai has repeatedly ignored our request for a new engine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518937April 25, 2023
AIR BAGS
The airbag light won't turn off. I was told the car is out of warranty and my extended warranty does not cover this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518995April 25, 2023
ENGINE, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
There were 2 instances where my vehicle stopped. Once I was driving 15mph and it said “Put car in Park”. The 2nd, I was driving 45mph and the vehicle said “Step on the Brake to start car”. I have also had 2 instances where my odometer just keeps going up and down. He 2nd instance, the car was making a ticking noise and hazard along with other lights were flashing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518919April 25, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, POWER TRAIN
2023 Hyundia Santa Fe bought brand new from the dealership. During the course of the last month and a half the vehicle has done things with unknown origin. The panic alarm will randomly go off when the vehicle is turned off, no one is in it, or even near it. By locking the vehicle with the remote, the alarm will tend to go off about 20-30 seconds after the vehicle is locked and will sometimes not stop until the vehicle is restarted. The transmission will shift very roughly almost to the point that it feels like you are driving a manual transmission vehicle. The transmission lags in gears between 60-70 miles per hour and you feel a very rough back and forth shifting with in the transmission. Next the emergency break would engaging and then not releasing or reengaging when parked on a hill, flat service or anywhere. The break light on the dash would light up, blink, then it would go off, making it unknown if the emergency break was acting engaged or not. The dealership I purchased it from did replace the EMS module along with breaks and rotors on the vehicle. The auto shut off or the idle shut off will also randomly work, and not work. it will cut on and off even if the button is pressed to shut it off or prevent it from coming on. Now the air condition, along with the heat and heated seats has started to not work, randomly cut on, will not cut off etc. While driving i have had the heated seats turn on, along with the heat and not go off, nothing would cut off until the vehicle was physically turned off and restarted. No codes have ever been displayed or found by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518607April 24, 2023
ENGINE
This is the 2nd engine that has had a connecting rod bearing issue. The first time while driving the engine seized causing my vehicle to come to an abrupt stop in traffic. putting my Daughter myself and others at risk. I was able to stop. no inspection as of today. The first time no light came on before the engine blew up. The 2nd the engine light did come on giving me warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11518667April 24, 2023
UNKNOWN OR OTHER
Hello. My sunroof glass was shattered while I was driving with a large boom sound. My vehicle has a total mileage of less than 70000 miles an it was under extended warranty. Hyundai refused to bear the repair cost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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