Hyundai Santa Fe Complaints

8,019 consumer complaints on file.

#11528634June 24, 2023
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I was driving on an interstate highway at approximately 75 mph. I had cruise control activated. Suddenly the car dramatically slowed down, accompanied by rapid beeping noise. Luckily, there was no one close behind me.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528616June 23, 2023
ENGINE, UNKNOWN OR OTHER
Engine failure occurred. Engine began making a knocking noise. The check engine light failed to initiate. No warning lights of any kind came on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528554June 23, 2023
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway and the car phantom emergency braked for no reason at all.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528412June 22, 2023
ENGINE
The car was being driven by our daughter south on Interstate 75 in Florida when the engine seized. It just froze. All power was lost while in the middle lane. Our daughter had to glide into the shoulder using only the momentum of the vehicle and carefully avoid traffic. The car was towed to our local mechanic who found nothing wrong with the battery, starter, alternator or oil. The oil was in fact checked prior to the trip that day. I called our local Hyundai dealer who stated that this was a "known problem". He also added that the engine would probably have to be replaced and he had "10 cars in front of mine that needed engine replacements." We are still waiting for Hyundai Corporate to agree to the repair. The vehicle only has 47,000 miles on it and has the balance of the drive train warranty. We are without a car and are currently renting a vehicle so that we can have transportation. I have no idea why this vehicle and others like it have not been recalled. This is an extremely dangerous problem with these cars. The driver, our daughter , could have been in a dangerous accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528418June 22, 2023
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
I was idling for 15 minutes and then drove for 10 minutes at which time the Check Hybrid System Stop Safely alert showed on my dashboard with the red light. I was on a bridge and could not stop in the middle, this was very terrifying and dangerous as I was loosing acceleration and speed and it felt like the car was about to totally turn off, i was losing control, I was pressing on the brake and i felt it was not braking at which I point luckily I was at the end of the bridge and pulled aside, and turned it off. I waited 15 minutes before turning it back on and drove it back home. As I was driving it I can see the battery level rising. I plugged the charger that night to charge it and it started charging but then suddenly stopped and would not charge. Since then I tried charging it again and it charges for an hour and stops. I took it the dealer at the earliest appointment I can get and they ran diagnostics and no code came up. They said that it had to do with the coolant and they put in a new coolant and that should hopefully solve the charging issue. I tried again to charge it at home and again it charged for an hour and then it stopped and will not charge again. I am scared to drive it far now and especially on brides.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528426June 22, 2023
ENGINE
I was driving down the highway on my way out of town with my son was going 60 miles down the highway in my engine field in the middle of the highway. My car just shut off and I had to cut through traffic to get on the side of the road. Praying that me and my son were safe. Then my car started smoking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528240June 22, 2023
POWER TRAIN, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
First the check engine light was on and the vehicle was vibrating really bad and making a loud sound. Took it to the Hyundai dealership which claimed to repair the issue. While on my home from the dealership ( Hyundai of Slidell), which was almost hours away, the vehicle lost power while driving. Later, multiple lights were illuminated on the dashboard including the epb, auto hold, forward collision, blind spot, check engine, and oil light. The vehicle is currently back at the dealership. Hyundai has been notified numerous times about the issue. This is a safety issue that needs to be resolved. Although there are no current recalls for this issue everything Im experiencing with my vehicle are the same issues reported in previous recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528115June 21, 2023
ENGINE
2023 Hyundai Santa Fe with the 3.3L Lambda engine. At 99,625 miles, while driving at highway speed, the engine suddenly sputtered with partial loss of power and a loud clicking/banging noise coming from the engine compartment. No warning lights/check engine lights/oil lights. Drove one mile and parked it in the driveway. Had it towed same day to dealer and after it was inspected it and found to have metal shavings in the oil pan and a catastrophic engine failure (again, NO warning lights on the dash!). Proved to the dealer that all maintenance and oil changes were performed correctly and within prescribed time periods/mileage. Dealer will replace the engine with a Hyundai remanufactured -- not new -- engine under warranty but this "new" engine will only be warrantied for 375 miles which the balance of the original 10 yr/100,000 mile warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528130June 21, 2023
ENGINE
On July 26, 2021, I purchased a 2016 Hyundai Santa Fe SE. I purchased the vehicle with 90,168 miles on it, a current inspection, and a 3,000 bumper-to-bumper warranty. It has a 6 cylinder 3.3L engine. Since then, I’ve put 38,266 miles on it, and it’s ran without a problem. I’ve done all preventative maintenance, made my oil changes mostly around when needed in accordance with mechanics, and overall maintained the car as per recommended. On March 25, 2023, I was driving to work, and I felt a sudden loss of acceleration. I heard a knocking that I hadn’t heard before, yet no lights came on. No check engine light, no oil pressure light. My dashboard was not indicative of any problem. I ended up getting it towed to my personal mechanic, who was able to tell me that although the engine hasn’t seized up yet, it was surely not far from it. I was also informed that it was nearly empty. Now, I’ve had oil changes before and at no point has any mechanic, including those at my Hyundai dealership ever told me that I was short on oil. I had no puddles anywhere, at home or at work. I’ve had no smoke emissions from the vehicle to indicate that it was burning oil. To this day…I don’t know where 5 quarts of oil went out of my engine in two weeks. It is my belief that the only way this amount of oil could just vanish out of thin air is a glaring engine defect leading to near-catastrophic engine failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528155June 21, 2023
ENGINE
The contact owns a 2020 Hyundai Santa Fe. The contact state that while driving into the driveway, the engine seized without warning. The vehicle was towed to the dealer where it was diagnosed that the oil drain plug had failed, and the engine needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 43,000. The VIN was unavailable The vehicle was repaired at the owner's expense with no assistance provided from the manufacturer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528204June 21, 2023
SERVICE BRAKES, UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving on the highway when my car all of a sudden started to beep and told me it was activating the emergency brake. I was driving safely and was not at risk of a collision. The car slowed slightly. Just as soon as the emergency brake warning popped up, it was gone. It was terrifying for the car to slow down while driving 60 MPH on the highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527845June 20, 2023
STEERING, LANE DEPARTURE: BLIND SPOT DETECTION, LANE DEPARTURE: ASSIST
I was driving on a road approaching a right turn to enter into my neighborhood that has a 3 way intersection where only cars exiting the neighborhood have a stop sign. I turned my right turn signal on as I began to slow down and approach the turn (without stopping as there is no stop sign for my path). As I was about 1/4 way into the turn, an alert for either lane keep assist or driver assistance warning appeared and the steering wheel suddenly could not turn and I was forced to drive straight. Luckily, there was no car waiting at the stop sign or I would have hit them. I hit the brakes and was on the wrong side of the road pointed towards the curb. I saw multiple error messages for lane keep assist and drivers assisted warning but could still not turn the wheel. I slowly drove the car forward, wrestling the wheel to turn enough so I could park on the wrong side of the road. I tried putting the car in park and then drive again but it did not help. I turned the car off and on and the errors cleared and I could turn the wheels again. I then proceeded to slowly start driving home and less than 1/4 mile later as I was rounding a gentle curve (I did not use any turn signals), the same error occurred and I suddenly could not turn the wheel so I slammed the brakes and stopped in the middle of the road. I again turned the car off and on to reset and proceeded to drive the remaining 1/4 mile home and park in my driveway. I immediately contacted the Hyundai dealer and was recommended to have the car towed to the local dealer as it was unsafe to drive. Upon towing the car to the closest dealer, I was able to back the car off the tow truck and park it. While parking, the steering locked up again and I took the attached pictures of the error messages and showed the technician. The dealers in the area all indicated they were so backed up they could not diagnose the car immediately. I called Hyundai to open a case. It has been 2 weeks and they still have not diagnosed the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527883June 20, 2023
ENGINE
As I was driving home from work at night on May 4, my engine suddenly started making noises, then the engine light started flashing and the engine stopped working and I had to coast to the side of the road. I had to get it towed back to my residence late at night. I had an independent mechanic verify the catastrophic engine failure. To date the vehicle has not been repaired due to the high cost and unavailable replacement engines.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527887June 20, 2023
STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS
2008 HYUNDAI SANTA FE- The car goes to the dealer every 6 months for the grease and oil and then the New York State Inspection every November. That car has been up on the lifts numerous times since 2008 and I am now just being informed the undercarriage - driver side frame was rotted. I don't think the frame could have rotted out since my last inspection in November of 2022. I found the recall was from 2017 campaign #947.I was never notified of this recall, I feel Hyundai has put me as risk to be involved in an accident if the undercarriage falls out. If it was a warranty job back in 2017 I would have been covered as I had a 10 year warranty which would have expired November 2018. Hyundai should repair the vehicle at no cost to me as I was never notified of of the recall for service campaign 947 and I would have been covered under the 1O year warranty . This was negligence on Hyundai's behalf I might not have this problem if the service campaign #947 was performed in 2017 / 2018. If they knew the campaign was out there it should have been completed with one my New York State Inspections in November of of 2017 or 2018. This question goes to Hyundai- on the invoice it states LIFETIME OIL CHANGES - why was I charged $19.98? I asked the service advisor and his was reply was we got bought out and no more free oil changes. Not a good answer - I should be grandfathered in and refunded the $21.55.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527765June 19, 2023
ENGINE
The vehicles oil was changed on 3/22/23 at 22,395 miles. Almost 3 months and 1500 miles later when driving the engine seized. No lights came on. Vehicle was towed to Hyundai dealership who said it is the fault of whoever did the last oil change as the drain plug came loose. After doing research it appears that this is a known issue with Hyundai. Also, fresh oil was all over the driveway which was not noticed when car was leaving the driveway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527786June 19, 2023
UNKNOWN OR OTHER
05/22/23 engine shut off as I was exiting freeway. Dashboard fully illuminated with all check engine lights on. Put the car in park, turned car off, and turned it back on and the engine turned over and allowed me to get home. 5/23/23 inspected at AAMCO. Issue was not able to be replicated and tech stated that the computer did not record any issues from previous day. 6/6/23 engine spontaneously shut off on freeway. Pulled to shoulder and heard knocking sound, saw plume of smoke, then car erupted into flames. No injuries. Los Angeles FD report 0591 Car determined total loss.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11527637June 18, 2023
ENGINE
Driving 65mph, loss of power and cel light came on. Manged to get vehicle home. Did not notice any engine noise . Checked cel code. P1326. Did investigation on code and found long list of issues, including excessive oil consumption. Checked oil and found none on dipstick. No oil light was illuminated. Have had no issues with oil loss prior till today. Oil changes every 5000 miles. Bought vehicle in 2020 with 57000 miles(currently 110000) and was not aware of service code 953, so not sure if vehicle is updated. Vehicle is currently parked and will be towed to nearest dealership, but from reading prior complaints, and as Hyundai will not replace the motor, most likely a waste of time. Will join class action lawsuit over this. Aware of ABS recall and was going to schedule that service, but vehicle is currently not drivable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527511June 17, 2023
ENGINE
Car had excessive oil consumption so had to continually add oil. One day check engine light comes on and I drive it two blocks back home. Next time I start car check engine light is blinking. Told need new engine due to low to no compression in the cylinders but they do not know why there is no compression. No prior warnings..complete engine failure..130k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527514June 17, 2023
ENGINE
Right after warranty was out. My car starting using oil. There are no leaks just horrible oil consumption. We did a consumption test and it showed my car using one quart of oil every 315.94 miles. The dealership wants to do a combustion chamber cleaning for $849.06. Then stated this may not fix it. If not a new engine is needed. I was wondering if there is a recall for this problem with my vehicle. I have tried to reach Hyundai but they have not returned my emails. I was supposed to hear from Hyundai costumer affairs in 3/5 days from June 3. Still have not heard from them. I need to get Hyundai to remedy this situation. It is outrageous, I have heard of several people across the nation having this problem. My case #[XXX] is what Hyundai gave me. Need to find out what I can do about this or if you can help me? Thank You for your time [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11527365June 16, 2023
ENGINE
The contact owns a 2017 Hyundai Santa Fe. The contact stated that while driving at an undisclosed speed, the vehicle stalled. No warning lights were illuminated. The contact stated that the check engine warning light was illuminated intermittently. Additionally, the contact stated that the vehicle was consuming an excessive amount of engine oil. The contact stated that the engine consumed 1-quart of engine oil every 500 miles. The vehicle was taken to the dealer, who informed the contact that there were metal shavings in the engine oil and that the engine needed to be replaced. The manufacturer was made aware of the failure and informed the contact that the type of engine installed in the vehicle originally was discontinued. The failure mileage was 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Santa Fe