Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11144445October 31, 2018
ELECTRICAL SYSTEM, ENGINE
I WAS DRIVING NORTHBOUND ON A FREEWAY TO PICK UP MY 3 YEAR OLD DAUGHTER. MY CAR ENGINE COMPLETELY DIED/STALLED WHILE DRIVING 65MPH. AS SOON AS I TRIED TO GET INTO THE EMERGENCY LANE, I NOTICED SMOKE COMING FROM THE ENGINE. I GRABBED MY PURSE WHICH WAS ON THE PASSENGER SEAT NEXT TO ME, AND I EXITED THE VEHICLE IMMEDIATELY . AS SOON AS I EXITED THE VEHICLE, THE ENTIRE ENGINE AND FRONT OF MY CAR WAS IN FLAMES. THE FIREMAN ARRIVED ON THE SCENE WITHIN 5-10 MINUTES, BUT BY THE TIME THEY HAD GOTTEN THE FIRE OUT, MY ENTIRE CAR WAS TOTALED. I HAD A RECALL ON MY CAR FOR POSSIBLE ENGINE FAILURE WHILE DRIVING A YEAR AGO, I TOOK MY CAR INTO SACRAMENTO HYUNDAI WHERE THEY TOLD ME THEY HAD FIXED IT, ALONG WITH MULTIPLE OTHER RECALLS ON MY VEHICLE THAT I WAS UNAWARE OF. NOW, A YEAR LATER AFTER HYUNDAI SAID THEY FIXED MY RECALLS, MY CAR STALLED WHILE DRIVING, BUT THIS TIME THE ENTIRE ENGINE CAUGHT FIRE WITH IT, AND THE ENTIRE CAR IS TOTALED. IT WAS THE SCARIEST, MOST TRAUMATIC EXPERIENCE I'VE EVER BEEN THROUGH. IF I DID NOT EXIT THE VEHICLE IMMEDIATELY, I MIGHT NOT HAVE MADE IT OUT SAFELY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11143007October 26, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
I HAD 2 ISSUES WITH THIS VEHICLE AND I BELIEVE THAT THESE MIGHT BE A COMMON RECALL ISSUE. THE BACK UP CAMERA ON MY HYUNDAI SANTA FE 2014 SPORT STOPPED WORKING ENTIRELY I COULD STILL DRIVE MY CAR BUT IT THE SCREEN TURNS BLUE WHEN I PUT IT IN REVERSE. AND I HAD ANOTHER ISSUE I USED MY EMERGENCY BREAK IN MY CAR AND THE BREAKS JAMMED, I DID DRIVE MY CAR BECAUSE IT WASN'T COMPLETELY LOCKED UP IT WAS JAMMED AND IT CAUSED MY REAR BREAKS AND ROTORS TO GET SO HOT THAT THEY WERE SMOKING, AT THAT POINT I DID HAVE TO GET MY CAR TOWED BECAUSE I DODNT WANT TO RISK A FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142496October 24, 2018
ENGINE
MY VEHICLE HAS THE 2.0 TURBO ENGINE, PURCHASED NEW, AND SINCE ABOUT 10,000 MILES THE ENGINE/TRANSMISSION HAS BEEN SLUGGISH IN ACCELERATING SMOOTHLY. SOMETIMES THERE SEEMS TO BE A DELAY IN ACCELERATING EVEN AFTER THE GAS PEDAL IS DEPRESSED, AND THEN THE ACCELERATION IS NOT SMOOTH. IT IS MOST NOTICEABLE WHEN NEEDING TO ACCELERATE ON AN ON RAMP TO HIGHWAY OR STOP LIGHT AND UP TO THE 55 MPH SPEED LIMIT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11142300October 23, 2018
ENGINE
HAVE HAD SAME PROBLEM WITH THE CAR FROM DAY ONE. WHEN I HIT A BUMP IT LOST POWER, LIKE IT WAS NOT GETTING GAS. HAD IT INTO 3 SEPARATE HYUNDAI DEALERSHIPS FOR SAME PROBLEM 6-7 TIMES. SUV GOT PROGRESSIVELY WORSE WITH TIME, STARTED LOSING POWER WHEN TRAVELING UPHILL.WAS ALMOST IN TWO BAD ACCIDENTS BEFORE IT STOPPED RUNNING ALL TOGETHER, SMOKING. TOWED TO DEALERSHIP AND DIAGNOSED WITH A BAD ENGINE FROM ASSEMBLY LINE. CAN NOT EVEN GET IT REPAIRED FOR MONTHS DUE TO BACK ORDER ON ENGINES...CONTACTED HYUNDAI CONSUMER AFFAIRS AND ASKED THEM TO TAKE THE DEFECTIVE CAR BACK. IT IS A 3 YEAR LEASE WITH 1 YEAR LEFT...THEY REFUSE TO TAKE THE SUV BACK...EXPECT ME TO KEEP A DEFECTIVE SUV THAT I HAVE NO FAITH IN DRIVING EVEN WITH A NEW ENGINE. I DON'T FEEL SAFE IN THIS VEHICLE. BUT HYUNDAI IS REFUSING TO TAKE THEIR DEFECTIVE SUV BACK....JUST NOT RIGHT. ALL OF THIS IS DOCUMENTED. SUV LOST POWER ON TWO OCCASIONS, ONCE WHILE DRIVING 45-50 MPH ON A FLAT SURFACE THEN AGAIN TRAVELING 65 MPH IN THE MOUNTAINS TRAVELING UPHILL. IT ALSO HAD SEVERAL TIMES I WOULD HIT A BUMP AND IT WOULD LOSE POWER DRIVING ON A FLAT SURFACE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141394October 19, 2018
AIR BAGS, UNKNOWN OR OTHER, EXTERIOR LIGHTING
SE COMPR EL VEHCULO HA TENIDO DOS RECALL SE HA LLEVADO A TODOS LOS MANTENIMIENTOS RUTINARIOS AHORA AIRBAG LIGHT SUPUESTAMENTE NO SURVEN LOS AIRBAGS AND A /C PRENDE CUANDO LE DA LA GANA YA ESTAMOS CANSADO DE AGUANTAR LOS MALOS SERVICIOS DE LA HYUNDAI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141015October 17, 2018
ENGINE
TL* THE CONTACT OWNS A 2014 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 45 MPH ON A RAMP TO ENTER A TURNPIKE, THE ENGINE STALLED WITHOUT WARNING. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART. WHEN THE CONTACT SLOWLY DEPRESSED THE BRAKE PEDAL TO COME TO A COMPLETE STOP, THE FAILURE RECURRED AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE DRIVEN TO A SERVICE STATION AND WAS TOWED TO SUSSMAN HYUNDAI & GENESIS (1645 EASTON ROAD, WILLOW GROVE, PENNSYLVANIA 19090, (215) 392-9020). THE DEALER DIAGNOSED THAT THE FAILURE WAS RELATED TO A TIMING JUMP AND AN EXCESS OF SLUDGE IN THE ENGINE. THE DEALER SUGGESTED THAT THE ENGINE SLUDGE CAUSED THE FAILURES. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11141084October 17, 2018
ENGINE, SUSPENSION
THE TRUCK SMELL LIKE BURN AND IS NOT GIVE POWER AND FEELS LIKE SHAKING AND PUSHING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140166October 13, 2018
UNKNOWN OR OTHER
WHILE DRIVING AT THE SPEED LIMIT, 65 MPH, THE SUNROOF SUDDENLY EXPLODED, SOUNDING LIKE A SHOTGUN HAS SUDDENLY GONE OFF IN THE CAR. THE OVERHEAD PANEL WAS CLOSED SO NO GLASS CAME INTO THE DRIVERS AREA. IT WAS A CLOUDY DAY, NO RAIN AT TIME OF INCIDENT. I WAS ABLE TO PULL OVER THEN DRIVE HOME AT A REDUCED SPEED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139483October 10, 2018
VEHICLE SPEED CONTROL
WHILE DRIVING TO WORK, THE CAR MAINTAINED THE SPEED DESPITE THE FACT THAT THE GAS PEDAL WAS NOT PRESSED. THE ODOMETER STAYED AT 4 FOR NO REASONS. IT WAS A VERY SCARY EXPERIENCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11139368October 9, 2018
POWER TRAIN
CAR JERKS ON ACCELERATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11138959October 8, 2018
ENGINE, UNKNOWN OR OTHER
ON OCTOBER 7TH 2018 WHILE DRIVING AT HIGHWAY SPEED ON A FOUR LANE HIGHWAY MY HYUNDAI SANTA FE SPORT TURBO BEGAN TO MAKE NOISES IN THE ENGINE (NO WARNING LIGHTS CAME ON) THEN SUDDENLY THERE WAS A POPPING SOUND COMING FROM THE ENGINE COMPARTMENT, THE CHECK ENGINE LIGHT CAME ON AND THE CAR COMPLETELY SHUT OFF. I COASTED TO THE SHOULDER AND FOUND SMOKE COMING OUT FROM UNDER THE HOOD. WHEN I OPENED THE HOOD I FOUND THE WHOLE ENGINE COMPARTMENT FULLY ENGULFED IN FLAMES. THE CAR COMPLETELY BURNED OUT WHILE AWAITING THE FIRE DEPARTMENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11133477October 5, 2018
ENGINE, POWER TRAIN
I PURCHASED MY VEHICLE BRAND NEW AND HAVE HAD PROBLEMS RANDOMLY WITH THE VEHICLE STALLING OR TURNING OFF WHILE AT A LIGHT OR GOING SLOW. I HAVE TO RESTART VEHICLE AND WHEN I DO IT'S LIKE IT CAN NOT ACCELERATE AND IT VIBRATES OR IS BUMPY. I FEEL AT DANGER NEVER KNOWING WHEN THIS CAN HAPPEN LUCKILY I HAVE NOT BEEN SMASHED INTO YET THANK GOD CONSIDERING I HAVE SMALL CHILDREN. I HAVE BROUGHT THIS CONCERN AND HAVE HAD MY VEHICLE LOOKED AT BY THE HYUNDAI DEALER AND THEY SAY NOTHING IS WRONG. I AM VERY UPSET WITH THE PROBLEM AND HYUNDAI NOT DOING ANYTHING ABOUT IT EXCEPT OFFERING ME A FREE APPRAISAL FOR A TURN IN:-( THIS IS HORRIBLE CUSTOMER SERVICE I WILL NEVER BUY A HYUNDAI AGAIN AND WILL ADVISE FAMILY, FRIENDS AND COWORKERS OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133547October 5, 2018
AIR BAGS, FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
1.) ON APRIL 20, 2018 STOPPED ON A HILL FOR A RED LIGHT WHEN THE LIGHT TURNED GREEN AND I TOOK MY FOOT OFF THE BRAKE AND PUT ON THE GAS, THE CAR WENT BACKWARDS. THIS HAPPENED ON A BUSY CITY/HOSPITAL DISTRICT AND THANKFULLY NO ONE WAS BEHIND US. 3.) IT HAPPENED AGAIN ON JULY 21, 2018 ON A CITY STREET WITH NO ONE BEHIND US. DEALERSHIP SAID THEY COULDN'T RECREATE THIS. 2.) WHEN SOMEONE PUTS A PILLOW UNDER THEM ON THE PASSENGER SEAT THE AIR BAG DOES NOT WORK. THIS HAPPENS IF THE CAR IS STATIONARY AND IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133182October 3, 2018
POWER TRAIN
2 WEEKS AGO MY WIFE WAS DRIVING HOME PASSING THRU A NEIGHBORING SUBDIVISION AT AROUND 25-30 MPH. AS SHE WAS TURNING SHE HEARD A LOUD POP FROM THE REAR OF THE VEHICLE. SHE FIRST THOUGHT IS WAS A TIRE BLOWN. AFTER INSPECTING SHE NOTICED FLUID COMING OUT REAR OF VEHICLE. SHE PROMPTLY DROVE THE VEHICLE TO A FRIENDS HOUSE JUST UP THE ROAD WHOM IS A MECHANIC. AFTER INSPECTION HE SENT ME PICTURES OF THE THE REAR DIFFERENTIAL HOUSING AND IT WAS COMPLETELY CRACKED IN HALF. CAR WAS TAKEN FOR REPAIR WHERE WE FOUND OUT THAT THE 10/100K MY POWER TRAIN WARRANTY IS ONLY VALID FOR THE FIRST OWNER. THAT IS A LOAD OF CRAP AND A PATHETIC WAY FOR MANUFACTURERS TO GIVE THESE WARRANTIES OUT WITHOUT HAVING TO COVER THE FULL TERM, AS MOST PEOPLE TRADE EVERY 50-60K MILES, OR LESS. THE 10/100K WARRANTY WAS SOLD ON THE CAR BUT ENDED WITH A NEW OWNER AT 32K ON THE ODOMETER, NOW AT JUST OVER 60K MAJOR FAILURE. THIS SEEMS A LITTLE UNJUST TO ME. NOW LUCKILY WE DID HAVE AN EXTENDED WARRANTY FROM DEALERSHIP WHERE WE PURCHASED THE CAR ( TOYOTA OF GREENVILLE, AWESOME PEOPLE) AND THEY UNLIKE HYUNDAI ARE DOING WHATEVER IT TAKES TO KEEP US HAPPY AND ENSURE OUR VEHICLE GETS FIXED IN A TIMELY MANNER. SO IN SHORT, I WILL NEVER BY ANOTHER HYUNDAI AGAIN AFTER THEIR UNWILLINGNESS TO TAKE THIS GROSS AND POTENTIALLY CATASTROPHIC FAILURE WITH ANY CONCERN OR SERIOUNESS AND HIDE BEHIND SOME CLAUS THAT BASICALLY SAYS THAT THEIR SPOKEN 10YR/100K WARRANTY IS WORTHLESS !!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11133217October 3, 2018
ENGINE
WHILE DRIVING MYSELF AND MY 3 YEAR OLD SON ON THE FREEWAY HEADED TO DROP HIM OFF AT THE SITTER PRIOR TO GOING TO WORK I LET OFF MY GAS WHILE DRIVING A GOOD 65MPH AND MY CAR CONTINUED TO DRIVE WHILE MY FOOT WAS NOT ON THE PEDAL TO ACCELERATE NOT ONLY WAS MY CAR DRIVING ON ITS OWN AS IF IT WERE IN CRUSE CONTROL BUT MY CHECK ENGINE LIGHT WENT AT THE SAME TIME THIS WAS OCCURRING. RIGHT AWAY I THOUGHT IT WAS THE TRANSMISSION (I HAD A 2000 HYUNDAI ELANTRA WITH TRANSMISSION ISSUES PREVIOUSLY) HOWEVER I THEN REMEMBERED THERE WAS A RECALL FROM LAST YEAR REGARDING THE ENGINE WHAT THEY CALLED ?ENGINE SEIZURES? IN WHICH HYUNDAI DID NOT HAVE A ?REMEDY? FOR AT THAT TIME (REFERENCE#: 10312381 DATED 6/9/17) WAS MY INITIAL CASE TO HYUNDAI SO I?VE NOW CONTACTED THE MANUFACTURER AGAIN THIS MORNING (REF# 11650656 10/3/2108) AND I?VE SCHEDULED AN APPOINTMENT WITH HYUNDAI SERVICE DEPARTMENT @ 8:45AM TRACY CA FOR 10/4/2018 FOR THEM TO HOPEFULLY HAVE A ?REMEDY? THAT COULD POTENTIALLY SAVE LIVES. MY CAR HAS 56K MILES AND MY WARRANTY IS UP AT 60K MILES. I AM FEARFUL FOR OTHERS AS WELL AS PARENT AND CONCERNED FINANCIALLY FOR WHAT?S TO POSSIBLY COME IF I DON?T RECIEVE THE ADEQUATE ASSISTANCE. PLEASE HELP -[XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *PM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11132927October 2, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
ON JULY 26, 2018 VEHICLE LOST ALL POWER AND ENGINE BEGAN SMOKING AND EMITTING FLAMES. CAR WAS IN MOTION AT APPROXIMATELY 70 MPS IN THE MIDDLE OF A TUNNEL ON COLORADO INTERSTATE 70 WITH NO PULL OFF SPACE. CARS BEHIND REPORTED FLAMES FROM UNDER THE VEHICLE. WE WERE ABLE TO EXIT WITHOUT BEING HARMED BUT INHALED HORRIBLE SMELLING FUMES. FIRE DEPARTMENT PERSONNEL DISCONNECT THE BATTERY TO KEEP THE ENGINE FROM CONTINUING TO FLAME AND SMOKE. TOWED OFF INTERSTATE TO SAFE AREA WHERE THEY CONTINUED TO MONITOR VEHICLE FOR CONTINUING SMOKING AND FLAMING.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11132734October 1, 2018
ELECTRICAL SYSTEM, ENGINE
TO WHOM IT MAY CONCERN, TWO WEEKS AGO MY 2013 HYUNDAI SANTAFE SPORT TURBO (WHICH I PURCHASED NEW IN 2013) EXPERIENCED AN ENGINE STALL AS I WAS DRIVING ON THE FREEWAY. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND THEN EXPERIENCED AN ENGINE FIRE THAT HAS CAUSED EXTENSIVE DAMAGE. THE FIRE WAS EXTINGUISHED AS QUICKLY AS POSSIBLE, BUT NOT BEFORE EXTENSIVE DAMAGE HAD BEEN CAUSED. I HAD MY CAR TOWED TO MY LOCAL AUTO SHOP AND THEY HAVE QUOTED THE DAMAGE IN EXCESS OF $2,000 AND INDICATED THAT THEY BELIEVED THE FIRE WAS DUE TO A SHORT IN THE ELECTRICAL SYSTEM. UPON DOING SOME QUICK RESEARCH ON THE INTERNET, IT SEEMS THAT MY EXPERIENCE IS NOT UNCOMMON. I SEE THAT AN OFFICIAL INVESTIGATION WAS OPENED IN JULY 2018, YET THERE HAS NOT BEEN A RECALL YET. IF A RECALL HAD BEEN ISSUED, I WOULD NOT HAVE EXPERIENCED THIS LOSS. PLEASE LET ME KNOW WHAT COURSE OF ACTION I SHOULD BE TAKING. THANK YOU FOR YOUR ASSISTANCE.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11131718September 26, 2018
EXTERIOR LIGHTING
BOTH OF HEADLIGHT AND FOG LIGHT IS GETTING FOGGY TWO DAY AFTER I GOT THE CAR FROM THE DEALER.REPLACED WITH A NEW ONE AND STILL GETTING FOGGY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11131604September 25, 2018
ENGINE
GOING APPROXIMATELY 70 MILES AN HOUR ON THE HIGHWAY AND THE CAR JUST SHUTS DOWN. AFTER COASTING TO THE SIDE OF THE ROAD I TRIED TO RESTART THE CAR TO WHICH IT TURNED OVER BUT WAS KNOCKING SO I IMMEDIATELY SHUT DOWN THE CAR AND CALLED A TOWING COMPANY BUT I WAS 300 MILES AWAY FROM HOME ON THE HIGHWAY WHEN THE INCIDENT OCCURED. AFTER GETTING THE VEHICLE HOME AND TAKING IT TO THE HYUNDAI DEALERSHIP I WAS TOLD THAT IT FIT THE CRITERIA OF A RECALL 17V226000 NHTSA HOWEVER IF THERE WAS ANY SIGN OF SLUDGE IN THE MOTOR DURING INSPECTION THEY WOULD NOT REPLACE OR FIX THE ISSUE. I WAS ALSO TOLD THE ONLY FIX THEY OFFERED FOR THE RECALL WAS TO CHANGE THE OIL AND FILTERS IF THE CAR WASNT EXPERIENCING THE KNOCKING NOISE. I JUST HAD MY CAR OIL CHANGED AND FILTER CHANGED 2 MONTHS BEFORE THE INCIDENT AND HAVE TRAVELED LESS THAN 1500 MILES. THE CAR CURRENTLY HAS 90600K MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11130360September 20, 2018
ENGINE
TL* THE CONTACT OWNS A 2013 HYUNDAI SANTA FE SPORT. WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT HEARD A NOISE COMING FROM THE ENGINE COMPARTMENT AND THE ENGINE SEIZED. THE VEHICLE WAS TOWED TO WESTSIDE HYUNDAI (904-384-0050, LOCATED AT 1672 CASSAT AVE, JACKSONVILLE, FL 32210) WHERE IT WAS DIAGNOSED THAT THE ENGINE SEIZED; HOWEVER, THE TECHNICIAN WAS UNABLE TO EXPLAIN THE CAUSE OF THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 75,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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