Hyundai Santa Fe Sport Complaints

1,199 consumer complaints on file.

#11171415January 22, 2019
ENGINE
ACCELERATING FROM 0 TO 50 MILES PER HOUR ONTO ROUTE 50 ( MAJOR HIGHWAY), GOING WEST BOUND, THE CARD SHUT OFF COMPLETELY. THE VEHICLE WAS IN MOTION, PRESSURE WAS APPLIED TO THE ACCELERATOR AND THE CAR SHUT OFF. I HAD TO PULL OFF THE ROAD TO SAFELY. I BELIEVE THE ISSUE WAS CAUSED WHEN I TRIED TO ACCELERATE. THE CAR REACTED TO ACCELERATION AND STARTED TO GO, BUT THEN FROZE UP, AND DIED. I CALL A DEALER IN PRESTON, MD AND THEY SAID IF MIGHT BE A RECALL ISSUE. GOT THE CAR TOWED TO THEM FOR ANALYSIS. AFTER SPEAKING WITH THE DEALER TODAY, THE 22ND, THEY SAID IT APPEARS IT IS AN ENGINE REPLACEMENT. THEY ARE REACHING OUT TO HYUNDAI FOR ASSISTANCE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11170581January 17, 2019
ENGINE
MY HUSBAND WAS DRIVING AND CAR SHUT OFF ON HIM, WHILE IN MOTION, AND WASNT ABLE TO BE RESTARTED. IT HAD TO BE TOWED TO AN AUTO SHOP WHERE THEY TOLD US THE ENGINE NEEDS TO BE REPLACED. NO WARNING LIGHT EVER CAME ON TO INDICATE ENGINE PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11169840January 14, 2019
SEAT BELTS
RIGHT REAR PASSENGER SEAT BELT FAILS TO ENGAGE. THIS IS AN INTERMITTENT PROBLEM. PRESSING THE RED BUTTON MAY RESET THE LATCH SO THAT MECHANISM WILL AGAIN WORK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11164438January 2, 2019
ENGINE, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
WHILE DRIVING ON THE INTERSTATE, I NOTICED A RATTLING/KNOCKING NOISE COMING FROM THE FRONT OF THE VEHICLE, UNDER THE HOOD. THE NOISE KEPT GETTING LOUDER, SPECIFICALLY AS THE VEHICLE ACCELERATED. I NOTICED THAT THE RPMS WOULD INCREASE, WITH NO INCREASE IN SPEED & EVEN A DECREASE IN SPEED. DURING THIS TIME THE CAR WAS USING CRUISE CONTROL AT APPROXIMATELY 70 MPH. AS I NOTICED THE KNOCKING NOISE GETTING LOUDER, I TAPPED THE BRAKES & THE VEHICLE'S SPEED DRAMATICALLY DECREASED TO APPROXIMATELY 40 MPH. I TRIED TO SPEED THE VEHICLE UP & THE RPMS INCREASED SIGNIFICANTLY, WHILE THE VEHICLE SPEED DID NOT. I THEN PUT MY FLASHERS ON TO SIGNAL THERE WAS AN ISSUE WITH THE VEHICLE & THE CHECK ENGINE LIGHT CAME ON, ALONG WITH OTHER SERVICE LIGHTS ON THE DASHBOARD. THE VEHICLE'S STEERING CAPACITY WAS TIGHT & THE RIDE BECAME EXTREMELY BUMPY AS THE SPEED DECREASED. AFTER ABRUPTLY STOPPING ON THE SHOULDER OF THE INTERSTATE, THE VEHICLE STARTED TO SMELL LIKE SOMETHING WAS BURNING. I COULD SMELL THIS IN THE CABIN OF THE VEHICLE & THE NOTICED THERE WAS SMOKE COMING FROM THE HOOD OF THE CAR. THE ENGINE SHUT OFF, BUT THEN BEGAN TO TRY & TURN ON, WITH THE LIGHTS STARTING & THE START UP MUSICAL SOUND PLAYING. IT WOULD TURN ON & OFF 3 - 4 TIMES, SO I THEN REMOVED THE KEY FROM THE VEHICLE, STEPPED OUT & BACKED AWAY. THE SMOKE, THANKFULLY, SEEMED TO DISSIPATE AFTER 20 MINUTES. FIRE & POLICE ARRIVED ON THE SCENE & DID NOT FIND ANY FIRE, BUT DID SMELL THE BURNING SMELL I NOTICED IN THE CABIN OF THE VEHICLE. UNFORTUNATELY, WE NEVER COULD GET THE VEHICLE'S ENGINE TO CRANK AGAIN & ENDED UP HAVING IT TOWED BACK TO OUR LOCAL HYUNDAI DEALERSHIP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163986December 29, 2018
UNKNOWN OR OTHER
ON MULTIPLE OCCASIONS OVER LAST MONTH MY VEHICLE RPM SHOOT WAY UP AND THE ENGINE REVS UP WHEN EXCELLERATING FROM A STOPPED POSITION. COULD BE A STOP LIGHT, TO MAKE A TURN OR FROM BACKING UP AND GOING INTO DRIVE. LASTS ABOUT 15-30 SECONDS. WHEN THIS HAPPENS THE VEHICLE JERKS FORWARD. THERE ARE NO CHECK ENGINE OR ANY OTHER LIGHTS THAT COME ON. I HAVE TAKEN TO TWO SEPARATE SHOPS AND THEY SAY THEY CAN NOT FIND ANYTHING WRONG, ESPECIALLY BECAUSE THE ENGINE LIGHT DOESN'T COME ON. I CARRY SMALL CHILDREN IN MY VEHICLE AND I AM CONCERNED OF OUR SAFETY. I HAVE SEEN MULTIPLE REPORTS OF PEOPLE'S VEHICLES ACCELERATING ON THEIR OWN AND CAUSING CRASHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163654December 27, 2018
STRUCTURE:BODY
TAMARA RECALL I HAVE A 2014 HYUNDAI SANTE FE SPORT, THE PAINT HAS STARTED TO CHIP ON THE FRONT PART OF THE HOOD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11163149December 22, 2018
ELECTRICAL SYSTEM, ENGINE, STEERING
2014 HYUNDAI SANTA FE SPORT- BRAKE LIGHT/ ABS LIGHT/ HILL DESCENT CONTROL LIGHT CAME ON IN VEHICLE AND AFTER A DAY OR TWO NEVER TURNED OFF. TOOK CAR TO DEALERSHIP AND WAS ASKED TO MAKE APPOINTMENT. THE NEXT DAY A TRIANGLE WITH EXCLAMATION POINT LIGHT TURNED ON ALONG WITH A STEERING WHEEL WITH EXCLAMATION POINT LIGHT AND THE STEERING WHEEL BECAME LOOSE AT THIS TIME. DROVE MYSELF HOME AND AFTER PARKING I TURNED VEHICLE OFF BUT THE ENGINE CONTINUED TO MAKE HUMMING NOISES LIKE SOMETHING WAS STILL RUNNING. RESTARTED CAR AND THEN TURNED OFF ENGINE AGAIN AND THE NOISE STOPPED. I WENT INSIDE MY HOUSE AND LESS THAN 5 MINUTES LATER THERE WAS A LOUD BANGING ON MY FRONT DOOR- A NEIGHBOR THAT RAN UP TO INFORM ME MY CAR WAS ON FIRE. I COMPLETED REGULAR MAINTENANCE ON THIS VEHICLE AND IT ONLY HAD 35,000 MILES. PLEASE LOOK INTO THIS SITUATION SO THAT NO OTHERS GO THROUGH THIS DEVASTATING SITUATION THAT I FACED TODAY.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11162617December 20, 2018
POWER TRAIN
WAS DRIVING ON HIGHWAY AND HEARD A LOUD NOISE AND CAR JUST STOCK. I READ THAT OLD MODELS HAVE SAME PROBLEM. I INSPECTED THE CAR AND FIGURE THAT AXLE SHAFT TURNS INSIDE OF TRANSMISSION AND BROKE IT FROM INSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11161336December 14, 2018
ENGINE
MY 2014 SANTA FE SPORT STARTING MAKING A CRAZY RATTLE NOISE FROM THE ENGINE IN 2016. JUST 2 YEARS AFTER I HAD PURCHASED IT NEW. AFTER A FEW TRIPS TO THE DEALER THEY KEPT TELLING ME THEY DON'T HEAR ANYTHING. IT MAKES THE NOISE AFTER THE CAR IS COMPLETELY WARMED UP AND SITTING STILL. WHEN I AM DRIVING I CAN NOT HEAR IT AGAIN UNTIL I SLOW DOWN. EVERY STOP LIGHT, STOP SIGN OR IN PARKED IT MAKES A NOISE. ONCE I HEARD ABOUT THE RECALL I HAVE WENT TO THE SHOP A FEW MORE TIMES ONLY TO BE TOLD IT IS FINE AND NORMAL NOISES OR THEY DON'T HEAR ANYTHING. FINALLY I GOT THEM TO "REPLACE" THE ENGINE AFTER WORKING UP A COMPLAINT WITH HYUNDAI CORPORATE. THE DAY AFTER I PICKED MY CAR UP THE NOISE IS STILL THERE. THE ONLY ANSWER I HAVE GOT IT THAT'S JUST THE WAY IT IS. IT IS NORMAL. IF, IN FACT I GOT A NEW ENGINE LIKE THE RECALL SAYS SHOULDN'T IT NOT MAKE A SOUND? I AM NOT SURE WHAT THEY "FIXED" BUT, TO ME IT WASN'T THE WHOLE ENGINE AS THEY ARE CLAIMING IT IS. I AM SCARED NOW TO EVEN DRIVE THIS VEHICLE AFTER READING THEY CATCH ON FIRE AND JUST STOP WHILE DRIVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11160955December 12, 2018
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), UNKNOWN OR OTHER
NOTHING HAS HAPPENED YET BUT ABS,ESC,DBC AND PARKING BRAKE LIGHT ALL ON. I HAVE LOOKED THIS UP AND IT SEEMS THIS IS HAPPENING TO MANY OF THESE VEHICLES. I'M JUST WONDERING WHY A RECALL HAS NOT BEEN APPROVED, FOR ALL THESE SYSTEMS ARE SERIOUS SAFETY ISSUES. I'M BRINGING MINE TO THE DEALERSHIP MONDAY BUT WAS TOLD I WOULD MORE THAN LIKELY BE RESPONSIBLE FOR PAYMENT OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153613November 25, 2018
ENGINE
2013 HYUNDAI SANTA FE SPORT CAUGHT FIRE ON 11/20/2018 ON RT81N HARRISBURG, PA. TOWED TO FAULKNER HYUNDAI WHO SAYS IT COULD TAKE UP TO 2 MONTHS FOR A HYUNDAI ENGINEER TO GET OUT TO ASSESS THE PROBLEM. CAN'T UNDERSTAND WHY A KNOWN PROBLEM HAS NOT CREATED A RECALL?? THEY ARE JEOPARDIZING CUSTOMERS LIVES. WE WERE DRIVING WHEN WE HEARD NOISE, PULLED OFF AND SAW SMOKE COMING OUT. MY HUSBAND USED WATER TO PUT IT OUT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11153030November 21, 2018
SEAT BELTS
NHTSA RECALL: 17V365000 I HAVE NEVER BEEN CONTACTED BY HYUNDAI REGARDING SEAT BELT ANCHOR ISSUE. I PURCHASED THE VEHICLE JULY 2017 AND WAS NOT INFORMED BY THE COMPANY SELLING THE VEHICLE (BYERS AUTO GROUP, COLUMBUS OHIO) OR THE MANUFACTURER OF THIS RECALL. IF THERE IS A PROBLEM WITH SEAT BELT ANCHOR THIS NEEDS FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11153078November 21, 2018
ENGINE
HYUNDAI REPLACED ENGINE CLAIMING IT WAS A NEW ENGINE EVEN THOUGH IT WAS ACTUALLY A REFURBISHED ENGINE. THIS ENGINE WAS PUT IN BECAUSE THE ORIGINAL ENGINE FROM MY 2014 HYUNDAI SANATE FE SPORT 2.0T HAS SEIZED AND COMPLETELY LOCKED UP WHILE DRIVING ON THE HIGHWAY. A COUPLE THOUSAND MILES AFTER THIS 'REFURBISHED' ENGINE HAD BEEN OUT IN AFTER DRIVING DOWN THE HIGHWAY I STARTED TO HEAR SOME RATTLING FOLLOWED BY A LOUD POP (SOUNDED LIKE A SMALL BOMB GOING OFF), I LOOK OUT MY REAR VIEW WINDOW BECAUSE SOMETHING HAD CUT MY EYE AND I PROCEED TO SEE SMOKE COMING OUT THE REAR VIEW WINDOW. I OBVIOUSLY NEED TO PULL OFF THE SIDE OF THE HIGHWAY, SO I GO TO GIVE THE CAR SOME GAS TO MERGE OVER A COUPLE OF LANES TO PULL OVER TO THE SIDE AND THE SAME THING HAPPENS AS BEFORE WHEN THEY PUT THE 'REFURBISHED' ENGINE IN (CAR ENGINE LOCKS UP AND I HAVE NO POWER SO I HAVE TO GLIDE ON OVER TO THE SIDE OF THE HIGHWAY). ONCE I DO THAT, I CALL THE SERVICE ADVISOR AT HYUNDAI OF FLORENCE (WHERE THE 'REFURBISHED' ENGINE WAS PUT IN) AND MENTION TO HIM I'M STUCK ON THE SIDE OF THE ROAD AGAIN. AS I CO TO HE SPEAKING TO HIM I NOTICE THE HOOD OF MY CAR IS STARTING TO MELT. I QUICKLY GET OUT AND START TAKING PICTURES/VIDEOS (FOR PROOF TO SHOW HYUNDAI/INSURANCE) AND WITHIN A SHORT AMOUNT OF TIME, MY CAR IS COMPLETELY ENGULFED IN FLAMES!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11151978November 16, 2018
ENGINE
2013 HYUNDAI SANTA FE IS EATING OVER 1 QUART OF OIL EVERY THOUSAND MILES. CAR HAS 150000 ALL HIGHWAY MILES. PCV WAS REPLACED AND DID NOT REMEDY PROBLEM. CASE WORKER WAS VERY RUDE AND CUT ME OFF AFTER THEY SAID THEY WILL DO NOTHING TO HELP ME OUT. I DRIVE 900 MILE TO TAKE CARE OF ELDERLY FATHER AND NO LONGER TRUST THIS CAR. I STILL OWE MONEY ON IT AND DON'T KNOW WHAT TO DO. I'M SURE THIS IS ONE THAT HAS METAL SHAVINGS IN THE ENGINE.HYUNDAI REFUSED TO EVEN CHECK IT OUT. SHAME ON YOU HYUNDAI!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150666November 10, 2018
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, STEERING
INCIDENT OCCURRED ON I-65. MY HUSBAND AND I WERE TRAVELING HOME FROM A QUICK ROAD TRIP. WHILE PASSING ANOTHER VEHICLE AT 75MPH, OUR SANTE MADE A WEIRD NOISE, THEN LOUD SOUND AND WENT DEAD. MY HUSBAND FOUGHT TO CONTROL THE CAR, BARELY AVOIDED A POSSIBLE FATAL CRASH. WE CALLED HYUNDAI ROADSIDE ASSISTANCE AND WAS TOLD THEY ONLY TOW 47 MILES. THE NEAREST DEALER WAS 50 MILES AWAY. WE WERE LEFT STRANDED, NO SERVICE OR TOW TRUCK FROM HYUNDAI SHOWED UP. HAD TO CALL FAMILY TO COME GET US (NEARLY 3 HOURS AWAY). WE HAD TO RENT A UHAUL AUTO TRANSPORT AND TRUCK TO RECOVER OUR CAR ON THE SIDE OF I-65, HEADING TO OUR HOMETOWN, WE WERE STRANDED IN VERBENA, AL. HYUNDAI FINALLY TOWED CAR TO DEALERSHIP ONCE IN HOMETOWN, WAS TOLD BY SERVICE TECH THAT OUR CAR HAD "CATASTROPHIC ENGINE DAMAGE AND A NEW ENGINE HAS BEEN ORDERED, AT NO CHARGE, DUE TO OUR CAR WAS PART OF THE RECALL. WAS TOLD WE "MIGHT" BE REIMBURSED FOR OUR INCURRED EXPENSE OF HAVING TO TOW THE CAR OURSELVES. WE PURCHASED THE CAR BRAND NEW, WITH AN ADDED ROADSIDE ASSISTANCE PACKAGE, WHICH WE WERE ASSURED WE'D NEVER BE STRANDED, WHICH PROVED A USELESS SALES PLOY. 3 DISABLED PERSONS AND A HIGHWAY PATROL OFFICER HAD TO MANUALLY LOAD THE CAR ONTO THE AUTO TRANSPORT, ONE OF WHICH FELL ON THE ROAD AND CUT THEIR KNEE. WHY IS ADDITIONAL ROADSIDE ASSISTANCE OFFERED WHEN THE DEALERSHIP NEGLECTED TO INFORM US THAT THERE WAS ONLY A 47 MILE TOWING RADIUS. WE WERE ASSURED THAT "WE'D BE COVERED NO MATTER WHERE WE MIGHT TRAVEL. WE HAVE A RENTAL, WHICH RESULTED IN US PAYING A DEPOSIT OUT OF OUR OWN POCKET, "THAT SHOULD BE REFUNDED UPON RETURN OF THE RENTAL". FULL REIMBURSEMENT AND OR A NEW CAR SHOULD BE OFFERED, DUE TO THE CATASTROPHIC ENGINE DAMAGE (THE TERM THE HYUNDAI SERVICE TECH USED) THAT OCCURRED TO OUR 2014 SANTA FE SPORT WITH LESS THAN 53,000 MILES. THANKS HYUNDAI ROADSIDE ASSISTANCE FOR LEAVING US STRANDED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150757November 10, 2018
SERVICE BRAKES, ELECTRICAL SYSTEM
ABS SENSORS GOING BAD ON THESE MODELS. HAPPEND TODAY WHEN I WAS JUST SITTING WITH SUV RUNNING. GOT A C1209 BAD RIGHT REAR SENSOR, READ UP ON IT AND MORE PEOPLE HAVE HAD MULTIPLE FAILURES WITH THIS. SOME STATED THEY GOT RECALLS DEPENDING ON WHERE THEY LIVE AND OTHERS DIDN'T.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150142November 8, 2018
STEERING
WHEN DRIVING AT SPEEDS ABOVE 45 MPH THE CAR IS UNSTABLE. IT CONSISTENTLY SWERVES TO THE LEFT AND TO THE RIGHT FORCING THE DRIVER TO CONSTANTLY ADJUST THE STEERING. IT DOES NOT MATTER WHAT MODE THE STEERING IS IN. IT DOES IT IN ALL THREE MODES. IT FEELS UNSAFE AND UNSETTLING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11149779November 6, 2018
ENGINE
ENGINE WEARS AND SEIZES (17V226000); ENGINE SEIZED GOING ALMOST OVER 85 MPH ON THE I 75 IN ATLANTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144982November 2, 2018
ENGINE
TL* THE CONTACT OWNS A 2016 HYUNDAI SANTA FE SPORT. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE VIBRATED INTERMITTENTLY WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE OCCURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO COASTAL HYUNDAI (915 W NEW HAVEN AVE, MELBOURNE, FL 32901) WHERE IT WAS DETERMINED THAT THE VIBRATION WAS NORMAL. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 33,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11144434October 31, 2018
ENGINE
HAS A HESITATION WHEN YOU PRESS ON ACCELERATOR FROM STOP AND THEN SUDDENLY TAKE OFF FAST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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