Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11436837October 14, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving 20 MPH, an explosion was heard. Later, the sounds of marbles rolling around the vehicle were heard. When the contact opened the sunroof, she noticed the sunroof glass had detached. There was no impact on the sunroof that could have caused it to shatter. The contact did not sustain any injuries. The dealer was made aware of the failure and informed the contact that the next available appointment would be in November. The contact contacted an independent mechanic and was able to schedule an upcoming appointment. The vehicle was not repaired. The manufacturer was made aware of the failure and informed the contact they would call back. The failure mileage was approximately 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435782October 6, 2021
BACK OVER PREVENTION: CAMERA SYSTEM
Car was purchased new in May of 2020 and all systems worked as expected. After approx 3 months and 2000 miles the rear backup camera began to pixilate and then failed resulting in a blue screen. Went to a different dealer and they advised replacement of the camera. Returned vehicle to another dealer and they replaced the camera and it worked for about a month then pixilated and failed again. Took the car to a different dealer who checked the connections and cable and advised that the camera needed replacement again. This will be 4 Hyundai dealers that have looked at the car and camera now has a blue screen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11435786October 6, 2021
VISIBILITY/WIPER
Driving on 2 lane route at speed limit and rock hit my windshield and left a large crack and now needs repaired. Windshield cracks so easily this is also a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434423September 26, 2021
VISIBILITY/WIPER
A small foreign object hit the top center of the windshield immediately causing a crack about 10 inches. Within a few days the crack has expanded across the passengers side almost measuring about 2 feet. It seems the windshield is very fragile and not safe for vehicle operation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11434221September 24, 2021
ELECTRICAL SYSTEM
The first time I was stopped at a red light and my vehicle shut off completely and was unresponsive, nothing worker. To get the vehicle to respond I had to get out of my vehicle at the light shut my door and use the remote to lock and unlock the vehicle at that time it finally responded. This happened again when I first started my vehicle and before I could put the vehicle in gear it shut off. I did the same thing as before and vehicle was responsive. The last time it happened I was driving the vehicle shut off I was almost hit from behind the brakes didn’t work had to wait for the vehicle to slow down, when I got out to shut my door to try to use the remote to get it to respond it kept rolling and almost hit me. This vehicle is currently in the shop to analyze this defect. There is no warning it happens out of nowhere and there is no controlling the vehicle. I am afraid for my life to drive this vehicle because if it is to happen again at a high speed or if I need to brake I run into to someone since the vehicle completely shuts down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433844September 21, 2021
UNKNOWN OR OTHER
My grandson {3 year old) went from back seat to front seat while the subject vehicle was parked in the driveway. Barely hit the front windshield (no whimper not even a bruise). The windshield spiderwebbed in a huge pattern on the right side. Hyundai Palisades has several lawsuits pending this windshield substandard spiderwebbing due to soft blows! Hyundai says they have no replacement windshields available? This presents a very dangerous situation as we two grandchildren in this vehicle. Forget about insurance deductibles we need this windshield replaced ASAP! Can you help? Thank you Grandpa Nick Antonecchia
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11433090September 15, 2021
UNKNOWN OR OTHER
Oxygen depleting Lighter Than Air TOXIC gasses within the vehicle causing anoxia among inhabitants. This problem has been noted consistently on Hyundai web sites with no response. This problem becomes more dangerous with weather conditions and closed environment within the vehicle. It is not just the Smell, but the Oxygen Depleting gasses emitted by whatever is causing the occurrence. Most own ers complain about the Smell, but the smell is directly related to the Intoxicating & probably deadly carcinogenic funes. Thank you for your time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432800September 13, 2021
VISIBILITY/WIPER
Windshield crack appeared near the roof line just to the drivers side of the rear view mirror and traveled immediately ~18 inches diagonally towards the passenger wiper blade. There appears to be a very tiny nick where the crack started, but if something hit the windshield it was so small we never heard it and the crack traveled instantly across the windshield. The car was hand washed the day prior and no cracks/chips were evident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432780September 13, 2021
POWER TRAIN
Had my car in shop for over 30 days on my last visit, was there 4 other times. When you reach speeds of 62 mph to 73 mph car has vibration in seat and steering wheel along with feeling it. They rotated tires, replaced drive shaft, replaced rear differential and fluids. Was told to come get car there is nothing they can do about it. Called Hyundai filed a complaint and someone higher up was going to call me back within 10 days. Its now 12 days and no call. I called today and asked for the person to talk to and got a new phone number. Been trying to call her and cant get threw. Guess my next step is to tell Dealership about was is going on and contact my state to fill a report with them. Got 2,674 miles on car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432771September 13, 2021
VISIBILITY, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
The contact's friend owns a 2021 Hyundai Palisade. The contact stated that while driving 70 MPH, the emergency automatic braking inadvertently engaged. The emergency braking system warning light was illuminated. The driver had to manually release the parking brake. Additionally, while driving a stone struck the front windshield causing a crack. The vehicle was taken to the local dealer and the contact was informed that the vehicle was working as designed. The contact was also informed that the windshield was on backorder. The vehicle was not repaired. The manufacture was notified of the failure however, no further assistance was provided. The approximate failure mileage was 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432402September 10, 2021
VISIBILITY/WIPER
When driving down the tollway in my city early in the morning, no cars around for at least 200 yards, something small hit my windshield causing a spiderweb crack in the center of windshield. Will have owned the vehicle for 2 weeks as of tomorrow and has less than 3k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11432018September 7, 2021
SEAT BELTS
I have a 2020 hyundai palisade and it only has 9000 miles on it. The driver side seat belt and the second row middle seat belt will not buckle anymore. The driver seat belt start just a few month after i bought the car. The second row middle seat belt issue looks like came with the new car , we did not know because we did not use that seat until now. The dealer is making this my issue and they are telling me , this is due things stuck in the seat belt and asking me to pay to fix the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431797September 5, 2021
VISIBILITY/WIPER
While we were in a store shopping the windshield spontaneously cracked. No reason, not caused by a rock chip or any other impact.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431771September 5, 2021
UNKNOWN OR OTHER
I was turning out of a fairly quiet street and onto another road and I heard o crack and looked around my rear view mirror and saw my windshield crack. Nothing hit it it just cracked. I live in hot south Florida and the ac was on. But I have no idea why it spontaneously cracked.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11431406September 1, 2021
VISIBILITY:WINDSHIELD
The contact owns a 2021 Hyundai Palisade. The contact stated while driving at an undisclosed speed, there was an abnormal noise and the contact noticed that the bottom corner on the driver’s side front windshield was cracked. The crack obstructed his view while driving. The contact called the local dealer who informed him that the windshield was not available. The vehicle was not repaired. The manufacturer was notified of the failure however, no further assistance was provided. The failure mileage was 3,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428993August 13, 2021
VISIBILITY/WIPER
Went on a trip to Nashville small pebble hit windshield made a chip and rapidly started spreading. Had windshield replaced by safelite on Monday afternoon on Thursday got up to go somewhere and looked at the windshield and it had a Crack that went from the lower left hand of driver side and went all the way to the middle of the windshield
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428784August 12, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
My back windshield shattered unprovoked once again. This is the second time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428787August 12, 2021
VISIBILITY/WIPER, UNKNOWN OR OTHER
The rear windshield shattered unprovoked. This was only 3 weeks after being repaired for the same issue. This is the third time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428828August 12, 2021
VISIBILITY/WIPER
I walked out to my vehicle in the driveway this morning and the windshield was cracked for no apparent reason. There were no visible chips near the crack. Crack extended from lower Driver's side corner upwards and across to almost the center-line. I also had to previously repair two chips in the windshield that did not appear to be from debris damage. It would appear that the windshield is defective as installed at the factory.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11428073August 6, 2021
UNKNOWN OR OTHER, ENGINE
While driving in heavy rains , check engine light comes up and vehicle starts vibrating. Once the vehicle is stopped and restarted the light & vibration goes away. This happened twice in 2 months ( July & aug 2021) and while driving in Interstate. I did report to the dealer/service manager after the first time and they were not able to pull up any logs/codes from the vehicle computers. The second time, it happened, I took the photo of the same. First time it occured when I had about 17500 miles on the vehicle. Second time it was 19643 miles. Both times it was raining heavily and speed was between 40- 50 miles/hour
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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