Hyundai Palisade Complaints

2,511 consumer complaints on file.

#11480740August 23, 2022
STEERING
Car pulls to right, and steering wheel is harder to steer/turn left to correct the pulling, causing strain on driver
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478942August 12, 2022
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
Powered mirrors fail and are not able to be adjusted. Vehicle is available for inspection upon request. If another driver that is taller or shorter tries to drive and adjust their mirrors, they will be unable to do so, limiting rear side view visibility and creating a dangerous situation. Dealer reproduced issue, then supposedly tried to correct it by "resetting the mirrors program" and failed again a day later and does not work ever since. There were no warning lights
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478577August 10, 2022
UNKNOWN OR OTHER
While driving my car the sunroof randomly shattered. It sounded like it had exploded. The shade was closed so I was protected from the glass. There were no other cars around or hazards overhead. It was 100F outside and the AC was running in the car. Other owners of this model are seeing similar issues. https://www.palisadeforum.com/threads/sunroof-shattered.900/
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478521August 10, 2022
SEATS
After pressing side button on seat for auto folding function the seat will no longer lock into its track. I took the vehicle to the dealership for a repair and was advised it will be a month before the part arrives on my 2 day old vehicle. I'm completely disgusted at the thought my child could be killed by a seat that just slides back and forth with nothing stopping forward or rear movement other than my drivers seat or the rear 3rd row seat. I'm pretty sure in an event of an accident forward motion to that degree would probably cause severe if not deadly injures. I currently have no use of my LS middle seat or my third row due to a ratchet strap holding the seat from plunging into my back when i brake. (Using the child restraint tether points on the back of the seats). Vehicle is avaliable for inspection if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478505August 9, 2022
ENGINE, UNKNOWN OR OTHER
While driving on the highway, a safety alert appeared saying, “Engine is off. Shift to P or N.” The car then turned off on its own, and had to be restarted. The “start/stop” ignition button, nor the shift buttons, were pressed before the alert went off. Essentially, the engine stalled and the car stopped on its own while driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478085August 8, 2022
STRUCTURE:BODY
Power liftgate fell without warning and struck my wife in the head. Liftgate will go up and down when activated, but will fall without warning.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11478064August 7, 2022
VISIBILITY/WIPER
Vehicle is only 2 weeks old and windshield cracked for no reason, the crack is progressing. I will be notifying dealer about the problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477947August 6, 2022
VISIBILITY/WIPER
Cracked windshiled, Unknown
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477651August 4, 2022
STEERING
I was driving out of my subdivision when the follow lane assist warning light came on. My steering wheel immediately became difficult to steer. Very difficult. I was able to make it back into my subdivision. I turned off the car and the warning lights went off. This was terrifying. I can't imagine if i had been on the highway or interstate when this happened. The dealership is telling me not to drive my car if i don't feel.safe but they can't look at it until the end of September 2022. I just purchased this car in April. Im terrified of this happening again. Also, my windshield wipers are coming on on auto without rain or moisture on the windshield. Don't know if the two are related.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477157August 2, 2022
EXTERIOR LIGHTING
-Head lights -When driving in mountains (curves and going up and down hills) at night the head lights produced a shadow effect, which gave the impression it was on the windshield sight line. This shadow effect varied from 1/3 to 2/3 of the windshield which caused a distorted view of the road ahead. There were 4 adults in the car and all agreed that it was making the road dangerous to drive on. We had to slow down well below the actual speed limit which would cause cars coming around a curve behind us to quickly slow down or run into us. - Took car to Bronco Motors in Boise Id and explained the headlight issue they told us that one other person had come in complaining about this same issue. Their mechanic told us that there is no way to adjust the headlights. -No warnings
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476864August 1, 2022
ELECTRICAL SYSTEM
Drivers side window stopped working one month after purchasing brand new. Took to dealership and was told the ICU junction box needed replacing, but they did not have any in stock because vehicle was so new. Was told that this junction box also controls the door locks and that it posed a safety hazard as it could prevent me from being able to get out of the vehicle, but that they could not be held liable for me driving vehicle this way. Once they took my vehicle it took 3 weeks to repair. Now, 2 years later, both front windows and sunroof do not operate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475306July 22, 2022
VISIBILITY:WINDSHIELD
The contact owns a 2020 Hyundai Palisade. The contact stated that the front windshield had cracked without impact. The contact stated he had replaced the front windshield three times. The contact had taken the vehicle to a glass repair shop for the front windshield replacement. The vehicle was not diagnosed. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 10,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474295July 16, 2022
WHEELS, STEERING
I have only had this car for 1.5 years and about 6months ago I keep hearing a thump from rear suspension then the alignment started going off pulling to the right. Take it to tire kingdom to be aligned and they told me the shocks are leaking. Go to dealer and they took one week to say one shock is bad but part will take another week to get here I tried to get them to change both as the tsb I found 22-ss-001h but they refuse and will only change one. How can I get them to follow this tsb? As at the moment the car dose not feel safe to drive and I shoul not be responsible for this issue of changing both shocks properly. Dealers should not be able to fight things like this as they avoiusly know thers issues but they won't honor it. Anything you can do to help would be greatly appreciated, otherwise I may have to get lawyers involved. Thank you for you time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11473445July 11, 2022
VISIBILITY/WIPER
My front windshield has a crack and is now spreading the entire length of the windshield, I never hit a rock and the car is garage kept.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472492July 6, 2022
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
I was driving on a highway going approximately 80 mph when the car stopped accelerating. It was as if someone switched the car to neutral. The engine completely shut off and I had to scramble to safely pull over to the side of the highway. I had to turn the car off, wait, and turn it back on. I got back onto the highway and rushed towards a dealership. The engine shut down two more times. Each time requiring me to pull over to the side of an incredibly dangerous highway to restart the car. The dealership stated it was an issue with the Fuel Injector.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11472010July 1, 2022
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS, UNKNOWN OR OTHER
I approached the intersection slowly and stopped completely to turn right. There were a couple of vehicles in front of mine. I pushed the 'Auto Hold' button while waiting on the Red light. A second later, I felt the car moving on its own and stepped on the brakes. The car did not stop and went forward and crashed into the vehicle in front of me. My vehicle did not stop after the initial collision and accelerated more on its own and went forward. I pushed the 'Park' button to stop the car but it did not work and the vehicle kept moving forward fast and hit another car. It still kept moving fast until it hit other things. The car stopped after it went through a wire fence and hit a tree. The brake did not work at all. The car never stopped once it started moving on its own. Forward collision warning never came when it was approaching the first vehicle in front of mine on its own. The 'check engine' light was on for 3 days and disappeared on its own about 1 month prior to the accident. I tried to take it to the service center immediately but the earliest appointment I could get was in June. The service adviser at Hyundai service said there was nothing that they can do since the warning light was not on when we asked for a service check on 6/11/22.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11471658June 29, 2022
ENGINE
Dealership says that the car was 5qts of oil. Scarring on piston #6. Check engine light came on and indicated Transmission issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11470675June 23, 2022
STEERING
Car purchased on 07 June 2022. Car with the dealership service since 14 June 2022 Steering Stiffness to the Left. Car dragging to the right. My left arm is sore and had aches in the joints due to the extra pressure in balancing the steering. Hyundai is aware of the issue but has no solutions to it. This is a serious safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469840June 17, 2022
LANE DEPARTURE: ASSIST, STEERING
The car pulls to the right and it is hard to steer left. At speeds higher than 50mph the steering wheels vibrates when turning left to correct the veering. The Lane Departure and Lane Keeping Assist to not operate correctly because the car veers to the right. I have had the car serviced twice within one week of purchasing and there is no fix from the dealer nor Hyundai. This issue was apparent within minutes of first driving the car, there are no warning lights. The alignment is out of spec but cannot be corrected by the dealer. The cause is reported as an issue with the steering angle sensor.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11469689June 16, 2022
POWER TRAIN
This car has a vibration at highway speeds. I made the dealer aware of the issue and they said that the drive shaft needed to be replaced. They did the replacement and the vibration was still there. They then balanced the tires and that did not fix the issue. I went to a tire shop and had the tires balanced and did a 4 wheel alignment. The problem still exists. It does not make the car undriveable, but it is annoying and should not be happening. I do not know if this will have long term consequences on the drive train. The dealer now said they have done all they can.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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