Hyundai Ioniq 5 Complaints (2023)

385 consumer complaints on file.

#11713880January 28, 2026
ELECTRICAL SYSTEM
The car became inoperable after a "Check EV" warning appeared. The vehicle had to be towed to the dealership. Fortunately I was able to avoid an accident. The dealer tells me that the ICCU (Integrated Charge Controller Unit) failed which was part of an earlier recall that I took the car in to the dealer for and they only updated software but now the related hardware has failed afterwards. This is something that is extremely unsafe if it happens while driving. Hyundai needs to correct this with an improved and safe ICCU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713769January 27, 2026
ELECTRICAL SYSTEM, POWER TRAIN
While driving my 2023 Ioniq5 I got a warning on the dashboard about losing power and immedately the car slowed itself down to about 15 MPH, once I was able to get to a safe spot to pull over I stopped the car and it would not start again. I had it towed to the dealer and it has been a week and the ICCU is still on backorder. No idea when I will have the car back.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713655January 27, 2026
ELECTRICAL SYSTEM
ICCU failure. All recalls had been performed prior to failure. Vehicle showed the following warnings: "12 volt battery low", "stop safely", "check electric vehicle system", "stop vehicle and check power supply". Replaced 12-volt battery, still showing error messages, unable to be driven, required a tow to the dealer. OBD-II scan showed error P1A9096, confirmed by dealer as an ICCU malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713617January 27, 2026
ELECTRICAL SYSTEM
The car stopped being able to charge on AC level 1 and level 2, only able to charge on DC Fast. Took it to the dealership and they diagnosed an ICCU failure, rendering it undriveable. The part is under warranty but is backordered. I have already been waiting for 14 days, and they have no update for when they'll get the part in.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712876January 23, 2026
UNKNOWN OR OTHER
ICCU Unit went bad in 2025. Car totally dead. Jumped, taken to dealership, about 1 week to fix ICCU and blown fuse. A couple months later car totally dead again. Now bad battery. I am concerned about driving anywhere now. Was stranded last time it totally died. 75 year old female, should not have to pay $699 a month for iffy Ionic 5 and rent a dependable vehicle if I travel to visit friends and family.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712858January 23, 2026
POWER TRAIN
The car had no power on Monday [XXX]. It was taken taken to Tasca Hyundai in Hartsdale NY. The service manager told me it was the ICCU and 12v battery. This had previously been repaired on 12/11/24 under recall according to Hyundai's own records. The current service manager has no idea when the part will be available, possibly not for weeks. The car has been serviced according to Hyundai's maintenance schedule and recall notices. In fact the car went for maintenance one week prior to the part failure. No recall notice for this failure has been issued INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712391January 21, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Hyundai model Ioniq 5 (all years and trim styles) have a known issue with ICCUs (Integrated Charging Control Unit) that fail. This component controls charging of the 12 volt battery, and in turn electrical systems. Hyundai replaced my ICCU, but I am concerned it may fail again, as the underlying issue does not seem to be known or addressed. When the ICCU fails, the vehicle can suddenly lose the ability to move. This can be extremely dangerous if the car is in motion and unable to safely pull over. Luckily, my ICCU failed in the middle of a parking lot. Many Ioniq 5 owners report this issue, some multiple times on multiple ICCUs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712385January 21, 2026
ELECTRICAL SYSTEM
ICCU failed, leaving the car incapacitated and driver stranded. Car was towed to the dealership and repaired under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712173January 20, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Vehicle experienced sudden loss of power while driving at highway speed. While driving on the interstate at highway speed in dark, snowy, high-traffic conditions, the vehicle displayed a warning about an electrical system fault and instructed me to “stop safely.” The vehicle immediately lost some propulsion and ramped down speed. We were only narrowly able to exit the highway before it would not move further. We were very lucky that no one hit us- it is extremely unsafe to drastically decrease speed on highway. Our family was in the car and it was very, very scary. We were able to use the heating system while parked for a few minutes before we lost all power completely. The vehicle was towed to a Hyundai dealership and is completely inoperable. The service manager stated the failure is consistent with a known ICCU (Integrated Charging Control Unit) failure. The dealership reports having many Ioniq vehicles with similar ICCU failures awaiting backordered parts, with no estimated repair timeline.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712157January 20, 2026
ELECTRICAL SYSTEM
The contact owns a 2023 Hyundai Ioniq 5. While driving at an undisclosed speed, the vehicle shut down unexpectedly, leaving the contact stranded for several hours. A RED warning light was illuminated, indicating an electrical failure, followed by the battery warning light being illuminated, leading to the loss of power. The vehicle was towed to the nearest dealer to be diagnosed. The dealer determined that the Integrated Charging Control Unit (ICCU) needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the issue. The failure mileage was approximately 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711755January 18, 2026
ELECTRICAL SYSTEM, ENGINE, VEHICLE SPEED CONTROL
My 2023 Hyundai Ioniq 5 suffered a sudden Integrated Charging Control Unit (ICCU) failure that put me in grave danger. As I left my workplace in the evening, I heard a “pop” sound and got the dashboard warning, “Check Electrical Vehicle System.” It was unclear what the warning meant. I had 65% charge left at that point. As I began driving, the gas pedal “stuck,” not allowing me to accelerate past 25 mph, and it felt like the car was dragging. I did not know what was happening. The “Check Electrical Vehicle System” warning returned but gave no indication of whether it was safe to drive or what to check in the electrical system. Driving very slowly, I made it out of the military base (my workplace), parked outside of a closed establishment, and called my husband. He told me to drive further up the road to a well-lit shopping area. I exited the parking lot and entered the intersection of a four-lane highway – and suddenly, when I was in the center about to turn in the direction of traffic, the car stopped and would not respond to the gas pedal. I could not accelerate and was stuck in the middle of the highway. After several frantic pushes on the gas pedal, I was able to coast downward to the shoulder and exit the vehicle. My husband and I had brought the car to the dealer in February 2025 for the December 20, 2024 ICCU recall (NHTSA Recall 24V-868, Hyundai Recall 272). The dealer merely inspected the car and updated its ICCU software. Per Hyundai guidance, it did not replace the ICCU itself. It is taking no apparent steps to do so for 2023 Ioniq 5 owners, leaving us in danger. The seriousness of this problem is compounded by the lack of adequate warning when it occurs out of the blue. The generic “Check Electrical Vehicle System” indicator on the dashboard did not indicate what precisely in the electrical system to check, how serious the issue was, or how much of the 12-volt battery power was left. Hyundai must rectify this issue before others are hurt.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711010January 14, 2026
ENGINE, ELECTRICAL SYSTEM
ICCU failed while driving, car limited speed immediately. This was after software recall was preformed a few months prior. Car went limp mode and repairs are going to take an indefinite time.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710782January 13, 2026
ELECTRICAL SYSTEM
This car (and many other Hyundai Ioniq5's) has stopped with very little warning twice in the two years that I have owned it. The first time was on a two lane highway with no shoulder. when it stopped there was no way to warn cars coming from behind because there was electricity at all and therefore no emergency flashers. This particular car is six months too old for the Washington State Lemon Law to apply. So far it has been reprogrammed twice and had the ICCU component replaced twice. I really don't think this car, and other Ioniqs with the same problem, on the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710198January 11, 2026
ELECTRICAL SYSTEM
Car lost power on highway, power lost.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709626January 8, 2026
ELECTRICAL SYSTEM
On the drive home the car dinged at me and put up the "Power Limited" message with the turtle icon. This limited me to 15mph maximum, so I ended up driving home in the shoulder as the roads are 50mph roads and would have created a major incident if I tried to stay in the lane. I was within a mile of my house so I limped home and pulling into the driveway the car switched to "Check Electrical Systems" and "12V battery voltage low. Stop Safely" as I pulled into the garage. This was at 8pm so I was not able to do anything else. I was able to have Hyundai Roadside Assistance tow the car, which did turn on next day in the morning to pull out of the garage and turn around. The car sat at the dealership for a week until they were able to look at it an confirm that the ICCU was broken. This happened right before New Years so I get taking a week to look at it. Right now they mentioned the part is on backorder and there is no schedule for repairs. This is a major issue for this line of cars and needs to be resolved. The car is not safe to drive long distance as this is the second time this has happened. For a 2023 model year it is almost a yearly occurrence now. My warranty will run out by mileage in ~44k miles and at that point this defect will be my responsibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708890January 5, 2026
ELECTRICAL SYSTEM
Pulling car out of my garage onto the driveway heard pop from rear of vehicle and display of "Check electric vehicle system" message. My OBD2 scanner reported the P1A90 ICCU failure code. Vehicle was current on all recalls and has been regularly Hyundai serviced since purchase January 2023. After consulting with dealer, car was towed to the dealer. Awaiting notification on repairs. How many more owners need to go through this without a full NHTSA directed recall???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708885January 5, 2026
ELECTRICAL SYSTEM
ICCU failure at just 10k miles. Was driving, car kind of "jolted" and warning came on screen saying "check electric vehicle system" then warning said "stop vehicle, check power supply." So I limped to a stop and got a tow. It sounds like an increasingly prevalent issue even though my specific VIN did not have an open recall. Does not sound like Hyundai is taking this seriously.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708559January 3, 2026
ELECTRICAL SYSTEM
ICCU and 12V both failed
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708407January 2, 2026
ELECTRICAL SYSTEM, POWER TRAIN
Upon entering vehicle in the morning of 12/30/25, a notable smell was first present. After turning on the vehicle, the car dashboard showed a "Check electric vehicle system" warning. The car was not able to be put into any gear besides neutral. Car was towed to dealership, and received word on 1/2/26 that an ICCU failure was the cause.Thankfully this occurred while parked in my garage, so was not in immediate danger. Perhaps this isn't a safety issue, but I am not sure what would have happened had the ICCU blown while driving so thought worth reporting.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11708404January 2, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was traveling 70mph on Interstate 70 when I heard a loud “pop” sound and the car immediately slowed down to 20mph in heavy traffic. The care then would not go over 20mph.The car was charged at home the night prior. On the dash was the “stop vehicle and check power supply” warning. This is the very common ICCU issues known to plague the Hyundai EV fleet. This is very dangerous when your are in heavy interstate traffic going at a high rate of speed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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