Hyundai Ioniq 5 Complaints (2022)
402 consumer complaints on file.
- #11719975February 23, 2026ELECTRICAL SYSTEM
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at an undisclosed speed, the message “Check Electrical System Immediately” was displayed. The contact stated that the failure had occurred while the contact's minor children were inside the vehicle. The vehicle was driven to the residence. The vehicle was later towed to the dealer, where it was diagnosed with a failed ICCU and fuse. The contact was informed that the ICCU and fuse needed to be replaced. The vehicle was not repaired. The contact was informed that the parts for the repair were on back order. In addition, the contact stated that the vehicle was repaired under NHTSA Campaign Number: 24V868000 (Electrical System); in February 2025. The contact stated that only the software update was performed. In addition, the contact stated that the failure was a known failure with the vehicle. The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the vehicle was no longer covered under warranty. The failure mileage was approximately 120,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11719583February 21, 2026UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, POWER TRAIN
I was traveling on the freeway when I got a warning saying “check electrical.”i started to pull over on the freeway and my car went into “turtle mode “and I made it off the offramp but almost got rear ended. I was half a mile from home so I limp home in a tow truck towed off. It was determined it is the ICCU.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11719453February 20, 2026ELECTRICAL SYSTEM, UNKNOWN OR OTHER
ICCU failed second time wednesday february 18, 2026. First ICCU failed November 2024 and replaced under warranty. The car went in turtle mode.....20 mph or less. Limped along safely on side of roadway and used sideroads. The dealer says the ICCU and fuse need to be replaced. The dealer wants me to pay for this part, third time is a charm? I don't think I could ever trust this part again. They want to give me the exact same part they gave me when the ICCU failed b4. There were 2 messages: stop vehicle and check power supply ......check electric vehicle system. They were timely and made this failure a bit safer. The dealer inspected the vehicle but not the manufacturer or anyone else. The car is at Balise Hyundai Fairfield CT I BELIEVE 10% OF THESE ICCUs ARE DEFECTIVE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11719387February 20, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
My 2022 Ioniq5 left me stranded late at night in a freezing rainstorm in March of 2024 when I was 75 miles from home at it failed to charge both D/C fast charging and A/C level 2 charging, despite my trying several different chargers. The car gave me the dreaded "Check E/V System" warning when it failed to charge. It turned out to be the notorious ICCU but also the AC inverter, which had to be replaced. It took 12 days. The dealership's initial diagnosis was something draining the 12-volt battery, so I asked if they also replaced that. They said no because it had tested fine, but 9 days after I picked up the car, it did not start because it turned out the 12-volt battery was dead, and my dealership spent 2 days getting Hyundai to approve replacement of the 12-vold under warranty. Last month, 17 January 2026, my Ioniq5 again left me stranded. This time 120 miles from home in a snowstorm. It D/C charged for 10 minutes before the charging stopped and it gave me the dreaded “Check E/V System” warning. I tried two nearby Tesla Superchargers with my Hyundai issued adapter, and they both failed. I had just enough charge to make it to a dealership 110 miles from my home, where the vehicle stayed for nearly a month while they diagnosed and repaired it by replacing the AC inverter (note that had been replaced the last time) and also the AC compressor. The ICCU failures are well-known and well-documented, but the AC inverters that failed on me twice do not seem to be as common and should probably be investigated. In both cases I was stranded on Saturdays when no dealership service departments were open until the following Monday, so I had to pay for a motel overnight, which Hyundai refused to reimburse because I was not at least 150 miles from home.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11719374February 20, 2026ELECTRICAL SYSTEM, POWER TRAIN, FUEL/PROPULSION SYSTEM
Q: What component or system failed or malfunctioned, and is it available for inspection upon request? A: ICCU failed - Not available for inspection (at least at this time, but willing to try and make it work). Q: How was your safety or the safety of others put at risk? A: The ICCU (Integrated Charging Control Unit) is a safety-critical component subject to federal recalls 24V-204 and 24V-868. (My vehicle had all recalls performed prior to this failure.) The failure occurred while driving which was indicated by a “popping” sound. It is contextually important to note that the ICCU is responsible for charging the 12v battery, had the 12v battery failed during the duration of my drive I would have experienced a sudden loss of motive power. A sudden loss of motive power is an unacceptable risk to public safety. Q: Has the problem been reproduced or confirmed by a dealer or independent service center? A: Yes, the problem has been reproduced and confirmed to be an ICCU failure by an official Hyundai service center. Q: Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? A: No. Q: Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? A: Symptoms first appeared February 14, 2026. The first symptom of failure was the signature “pop” sound that the ICCU failure is known for. Only after my drive and upon attempting L1/L2 charging did my dash warning indicate “Check Electric Vehicle System.” I also checked for codes with my OBDII scanner, and it showed no codes.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718692February 18, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
The Dealer states my ICCU has failed and will be replaced. My vehicle could no longer charge on AC power (level 1 or level 2), and eventually had to be taken to the dealer because it could not be charged at home any longer due to the ICCU failing.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718532February 17, 2026POWER TRAIN, FUEL/PROPULSION SYSTEM
While driving on the highway during a rainstorm, the high voltage fuse on my car's Internal Charge Control Unit blew and the ICCU itself failed. This rendered the vehicle inoperable as soon as I managed to get it to the shoulder. It took two weeks to repair, and I had to argue with Hyundai's corporate lines for almost six months before the offered a partial reimbursement for their device failure.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718521February 17, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
While making the short drive to work on surface streets I was given a warning in an amber circle to check the electrical system. Moments later I was presented with a warning in a red circle reading "Stop vehicle and check power supply"; accompanying this warning was a drastic loss in power. Had I been on the highway I would not have been able to maintain speed with the likelihood of being stranded in an unsafe location. The dealership reported that the ICCU (internal charge control unit) had failed. This is the second such failure on this car. It has been over 4 weeks since the dealership received the car, and Hyundai has not been able to supply repair parts.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718502February 17, 2026ELECTRICAL SYSTEM
I have had multiple issues believed to be related to the ICCU. The first issue was that my 12V battery deteriorated and died prematurely. I had to purchase a jump start charger and ultimately replace the OEM 12V battery in 2024 (within the first 2 years of owning my new vehicle) because it was failing to reliably start and I was at risk of being stranded every time I parked and turned off my vehicle. The 2nd issue occurred in Dec 2025 - the vehicle stopped charging with L1/L2 chargers. The dealer did not have availability to diagnose for 3+ weeks (until Jan'26), during which my only option was to use L3 Fast DC chargers (severely limiting my options for when/where I charge and costing a premium price). Once the dealer inspected my vehicle, they confirmed it was the ICCU and informed me there is a nationwide shortage and that it would be 6-8 weeks before a replacement was available. I'm currently at week 4 (mid-Feb) with no ETA currently available, so I'm forced to drive a replacement vehicle (and make alternative arrangements for personal travel that would violate replacement vehicle terms & conditions).
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718327February 16, 2026ELECTRICAL SYSTEM
The ICCU failed. This was verified both by my local Hyundai dealership, Conicelli, and Hyundai Corporate. My safety was put at risk because my car rapidly lost power, informing me to pull over now while I was in the middle of driving. This happened with no other warning. The component has been inspected by the manufacturer, and I had even received a recall already that was supposed to prevent this issue from happening. There were no prior warning signs other than the alert to pull over now, which accompanied a rapid loss of power.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11718033February 14, 2026ELECTRICAL SYSTEM
My car is one of many Hyundai Ioniq 5 vehicles that has experienced an ICCU (Integrated Charging Control Unit) failure. This results in a car that is not drivable, and generally needs to be pulled over within a few miles, as it no longer can be driven above about 35 mph. It also will no longer charge on AC charging (level 1/2), since the ICCU is needing to convert AC -> DC to charge the main battery. This is a very well-known problem that Hyundai is addressing in only a piecemeal fashion. Here is a very long thread about this issue: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11717782February 13, 2026ELECTRICAL SYSTEM
ICCU Failure . Car stopped in the middle of the highway. I was able to move over thankfully to the side of the rode. Went into turtle mode and then it had to be Towed to my local Hyundai Dealership
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11717514February 12, 2026POWER TRAIN
P1A9096 ICCU failure ICCU Failed while travelling on interstate. Limp mode limited vehicle to 40MPH top speed. 12V battery was not able to recharge. Became a slow-moving hazard while driving back home a few miles limited to 40MPH during winter conditions. Problem was confirmed by dealership service center No other warnings prior to sudden "pop" and dashboard warning to check EV electrical system.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11716391February 7, 2026ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, POWER TRAIN
The Integrated Charging Control Unit (ICCU) has intermittent failures. During the last failure, my wife was on a busy freeway (Interstate 5 near Hwy 120 northbound) in heavy but fast moving traffic. She was driving in the #2 lane (of 4 lanes) when she experienced sudden loss of propulsion. The vehicle slowed to 5 MPH in traffic that was moving 70 to 80 MPH. She had to traverse through the #3 and #4 lanes to the narrow emergency shoulder. Cars were honking and flipping her off. In the emergency lane, the vehicle completely died after 30 to 60 seconds. She was at risk of being rear ended during the dangerous 5 MPH lane changes and in the time parked in the emergency lane. She could not start the car for 15 minutes, after which the system came back to life. She was then able to start it and continue home. The first time the ICCU failed was in a parking lot. This is a known defect with Hyundai which they have attempted to rectify with Recall Campaign 272. However, they refuse to replace the ICCU. After the first event, they replaced the battery after 22 months/32429 miles. Now they want to replace the battery again after another 20 months/34k miles. What they don't get, is that the batteries have not prematurely failed. Instead the ICCU has intermittently and temporarily drawn the batteries down causing the vehicle to lose propulsion and die. They refuse to replace the ICCU because an error code they were looking for was not in the memory. They have performed three software updates on three separate dealer visits, but the issue has not been resolved. During the last visit they kept my vehicle for six weeks while I appealed through Hyundai Consumer Affairs and the Service manager appealed through his Dealer rep. But the factory engineers held firm and would not approve the ICCU warranty replacement, and instead wanted me to pay for 12V battery replacement. We don't know if there were any warning lights since my wife was busy navigating the danger.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11715398February 3, 2026ELECTRICAL SYSTEM, ENGINE, UNKNOWN OR OTHER
The Ioniq 5 has a known issue with a part called the ICCU. When the part fails, which it seems to inevitably do despite multiple recall repair visits and software upgrades, the car ceases to be driveable. In advance of this moment when your multi ton vehicle turns into a brick you get a short warning saying pull over, but that is not always possible. The car starts loudly beeping and reduces its max speed to 12 mph, which is not great on the freeway. The ICCU is a huge safety problem, a known issue that Hyundai is well aware of, and the part needs to be redesigned and the NTSB needs to force Hyundai to extend greater warranty protections for this event. This just happened to me, the dealership says they have 8 other ioniq 5's in with the same issue and I am number 9 on an ioniq 5 iccu loaner car waiting list while the part is back ordered for at least one month. My car stopped at a stop light and fully blocked an intersection when it bricked as I came off the freeway, was super scary to sort out in the middle of the road and I was very happy that my twin toddlers were not in the back seat, i was not so happy I had to pay to have the vehicle towed and arrange a comedicly complicated way to pickup my kids due to this known issue parts failure.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11714963February 2, 2026ELECTRICAL SYSTEM
My vehicle recently experienced issues charging. It would not charge using a Level 1 or 2 charger, but would allow limited Level 3 charging. After having the vehicle inspected by a Hyundai dealership, they confirmed that the ICCU had failed for the vehicle.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11714615January 30, 2026FUEL/PROPULSION SYSTEM, ELECTRICAL SYSTEM
While driving vehicle it flashed warning to check battery and power was severely reduced, limited to about 25 mph. Battery and EV warning triangle appeared. Then within less then a minute it brought up additional warning to "Stop Vehicle and Check Power Supply" and power was further reduced to less than 10-15 mph. Car now also displayed turtle icon. After safely getting to parking spot vehicle began to shut off critical systems or displays intermittently before eventually fully shutting itself off.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11714610January 30, 2026ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
After pre warming the car in the garage, I left for work. Three minutes into the drive I heard a single popping sound from the passenger side rear of the car. I then received an error on the dash "Stop Vehicle and check power supply". I them drove 4 more miles to work with the hazards on. Two hours later I attempted to drive it to the dealer and it stopped .5 miles away. Hyundai had it towed the rest of the way.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11714329January 29, 2026FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
The ICCU component failed. I lost propulsion while driving and almost got rear ended. The dealership service department confirmed the ICCU issue. The dealership service department has inspected the vehicle. I had a dead 12v a month prior that I had asked the service department to look at and test the ICCU. They did not test the ICCU. The car warned me 30 seconds maybe less before i lost propulsion.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #11714315January 29, 2026ELECTRICAL SYSTEM, POWER TRAIN
While driving, a warning message displayed on the dashboard stating that there was a fault in the electrical system and that I should pull over and stop the car. As I tried to find a safe place to pull over the car lost power and I pulled onto the shoulder. The shoulder was only as wide as the car. I was stopped on the side of a two lane road with a 55 mph speed limit. In order to exit the car I had to step into the travel lane. The electrical fault resulted in no power available to the warning flasher lights or headlights. This occurred at night with no street lighting to show oncoming drivers that there was a stopped vehicle immediately next to the traffic lane. This put me and other drivers at risk. The vehicle was towed to a dealer capable of working on this type of failure. The dealer determined that the failed component is known as the ICCU. This is a critical part and had been known to fail in this model. My vehicle had already received every software update in an attempt by the manufacturer to avoid the ICCU failure. The dealer replaced the failed ICCU with a new working ICCU. It is my understanding that the replacement ICCU is identical to the failed ICCU and a risk remains that the new one could fail as well with a loss of power while driving at speed.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0