Hyundai Ioniq 5 Complaints (2025)

290 consumer complaints on file.

#11705298December 16, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On October 10, 2025, while driving the car, a turtle suddenly popped up in place of the speedometer. The car's power and speed was drastically reduced. There was a car behind me that started tailgating me and I could not go any faster than about 15 mph. I was able to make it home. Later that night, I tried to charge the car and it started to overheat. The ICCU recall need to be extended to 2025 models. Ours has been replaced, as well as the PCM and many other parts. Our car still sits at the Hyundai service center because they cannot figure out why the car won't charge.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11705147December 15, 2025
POWER TRAIN, ENGINE, ELECTRICAL SYSTEM
The ICCU (Integrated Charge Control Unit) failed. Fortunately I was in a parking lot at the time, as the vehicle limited its top speed to around 25 mph. Had the failure occurred on a highway it could have caused a collision. While this is a 2025 model year Ioniq 5, the ICCU hardware (part 36400-1XAA0) remains unchanged across all Hyundai/Kia/Gensis vehicles sharing the eGMP platform. NHTSA previously issued recall 24V-868 intended to address such ICCU failures. While the modified software is included from the factory in the 2025 model year Ioniq 5, it appears that the 24V-868 recall is not a complete fix. Indeed, ICCU failure continues to be one of the most commonly reported owner issues, both for vehicles which have already had the “fix” from recall 24V-868 and for newer vehicles outside of the recall’s scope. This can be confirmed from the numerous posts and videos online (YouTube, Reddit, Ioniq forums, etc.). Given that ICCUs continue to fail at a significant rate, resulting in reduced vehicle speed and vehicle shutdown within minutes (as soon as the 12 V battery is exhausted), I strongly urge NHTSA to do the following: 1. Consider the current ICCU software update to be an ineffective remedy for recall 24V-868. 2. Broaden the scope of recall 24V-868 or create a new recall for all Hyundai/Kia/Genesis eGMP platform vehicles to address this defect. 3. Require that Hyundai/Kia/Genesis create and deploy a truly effective remedy for this defect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704110December 9, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Driving a loud bang was heard from the back of the car. Stopped to check, no obvious physical issue. A warning light came on, it was described as an issue with the air flap. Started driving again, it worked for a few 1000 feet. The car went into a limp mode while an arterial road, in the dark, slowing to not more than 20 mph on a 45 mph road putting driver and child passenger as well as other vehicles at risk. Had to limp until a driveway was found about 3/4 mile later. We got DTC P1A9096 code. The dealer confirm this was an ICCU issue and the related fuse was blown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701799November 27, 2025
ELECTRICAL SYSTEM
This morning my new Hyundai Ioniq 5 with 1900 miles made a loud pop noise and suddenly the car acceleration slow to almost a halt. Then the “Check electric vehicle system” warning light came up on the dashboard. From what I have seen from forums, this most likely a ICCU malfunction needing a replacement. This was scary because the car behind me could have crash into us since the car literally almost a full stop without any warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701743November 26, 2025
ELECTRICAL SYSTEM
Heard a pop and received warnings of electrical failure. Car could only accelerate to 10 mph and battery eventually died. Towed it to the dealer and they confirmed that the ICCU failed and needed replacement.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700113November 18, 2025
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Despite going back to the dealer to address the issue, and trying all the recommended modifications, the Forward Attention Warning (FAW) goes off repeatedly when the car is utilizing adaptive cruise control. I have written and called Hyundai National to ask to defeat this feature and it is not allowed. This FAW alarm (ironically) diverts my attention from driving as I am having to constantly respond to the alarm. I need the adaptive cruise control in certain situations and Hyundai will not allow me to override the FAW when the car is in adaptive cruise control. Other cars allow for this feature to be fully defeated (e.g. Toyota Prius Prime). I am worried I will have an accident because I am distracted by this alarm going off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700053November 18, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving down the highway at about 65 mph. "Electrical failure" warning showed up and the abruptly began to lose power. We were able to pull over 2 lanes to the shoulder. The car then completely shut down after about 2 minutes. I was unable to have my hazards on and 2 young children in car seats were in my vehicle. I was on a really bad part of the road and had to move two young children into another car and barely had enough power to get over. The dealer told me I just had a bad battery and they replaced it and it was fine. I called Hyundai corporate and they said "they weren't aware of any issues with the cars ICCU" it wasn't until my husband called the dealer again and had to be extremely pushy with them that they saw it was an ICCU failure. They are replacing it now.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699832November 17, 2025
FUEL/PROPULSION SYSTEM
ICCU failure
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699614November 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
ICCU failure randomly while driving. Left me stranded during a cold night until a tow truck could come. Dealer has confirmed ICCU failure and Hyundai is repairing under warranty.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699543November 15, 2025
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I was driving to work on the morning of Nov. 12th, 2025 in East Greenwich RI. The car had been fully charged on my home Level 2 charger the night before. It was a chilly morning so I turned on the heated driver seat and steering wheel. Less than a mile from my house, and without any warning or prior issues, I heard a loud pop from underneath the vehicle. Immediately the car displayed an error on the dash reporting electrical system issues. The car still seemed driveable so I began to drive back home, noting that the car wouldn't exceed ~30 mph, but before I went very far at all the error changed to "Stop vehicle and check power supply." I pulled the car over on a side road and called for a tow to the nearest Hyundai service center in North Kingstown, RI. The next day the Hyundai service center reported that their diagnostics revealed that the ICCU had failed. I subsequently learned that they had been unable to drive the car even from their lot into the service bay - even with a jump charger the car wouldn't drive and they had to carry the scanner to the lot for the diagnosis. The Hyundai app reports 96% battery charge even now, which says that the 12V battery has been fully discharged, consistent with ICCU failure. The service center has not reported that the ICCU has been inspected by any other authorities other than them. The replacement part is due to arrive today, 11/15, and should be installed on Monday 11/17. This exact problem is apparently very common to Hyundai and Kia EVs, and was the subject of a recall for the 2022-24 IONIQ 5 model years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699281November 13, 2025
FUEL/PROPULSION SYSTEM, POWER TRAIN, ELECTRICAL SYSTEM
Was driving for 12 miles, at a stop light. Light turns green, I accelerate, loud collision warning goes off and warning “battery overheated! Pull over safely and leave the vehicle”. Could not pull over safely because the car immediately ceased and locked up, car behind me nearly rear ended me and swerved to avoid. Is this another ICCU unit failure? Car towed to dealership (car has 2056 miles in it, it’s practically new) and been there for almost a month now with no repairs done and still diagnosing the problem. This car is unsafe.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11699196November 13, 2025
POWER TRAIN, UNKNOWN OR OTHER
EV battery failure. This is a known issue that Hyundai is refusing to acknowledge is a common problem on their cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698701November 11, 2025
POWER TRAIN, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
On the first snowy day of the year, the car experienced an apparent ICCU failure. Loud pop followed by warning lights, reduced power and eventual complete shutdown of the car. Car has been towed to dealership for diagnosis and repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11698598November 10, 2025
POWER TRAIN, FUEL/PROPULSION SYSTEM
I heard a "pop" and then immediately saw "check electric vehicle system". The code I'm receiving in the app is P1A9096. The car was limited in driving speed, and I managed to get the car to the dealer before it stopped driving completely. I have about 8000 miles on this <1 year old car, and it seems like the ICCU has fried. Hyundai says this is under 1% of all cars, but from the internet it seems like this happens way more frequently. Reporting to the NHTSA so that there's record of this happening, given the frequency it seems to happen on the internet and the paucity of solutions (beyond putting in another faulty part) from Hyundai.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11697678November 5, 2025
VEHICLE SPEED CONTROL, LANE DEPARTURE: BLIND SPOT DETECTION
1. Component/System: One-pedal driving / regenerative braking (i-Pedal mode). Vehicle is available for inspecti On three separate occasions since leasing the vehicle in April, 2025, the vehicle failed to decelerate when i-Pedal mode was active and I fully released the accelerator pedal. Instead of slowing immediately as expected, the car continued maintaining speed for a few seconds before eventually reducing speed. In all instances, the accelerator pedal returned fully to its default position, and my foot was completely off the pedal. My foot was hovering over the brake and prepared to brake manually. This unexpected continued acceleration created a safety risk, particularly in situations where I anticipated immediate slowing. Safety Risk: This behavior increases the risk of rear-end collisions or reduced reaction time in traffic. It causes uncertainty in vehicle response and requires sudden manual braking when the system fails to operate correctly. Inspection/Reproduction: The dealership has inspected the vehicle and has denied existence of any issues. Warning Lamps/Messages: No warning lamps or messages appeared before or during the events. ⸻ 2. Component/System: Blind spot monitoring / driver assistance sensors Since acquiring the vehicle, the blind spot monitoring system routinely activates warnings when vehicles are more than one lane away, not in the adjacent lane. This results in frequent false warnings, especially on multi-lane highways. Safety Risk: The false alerts cause distraction and hesitation during lane changes. The system startles the driver and forces additional visual checks beyond normal safe driving practice, increasing cognitive load and reducing confidence in the system’s accuracy. Inspection/Reproduction: This behavior is frequent and occasionally reproducible. Warning Lamps/Messages: System behaves as if detecting vehicles in blind spot even when lanes are clear.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11696701October 30, 2025
FUEL/PROPULSION SYSTEM
Traveling on Highway at 65 mph the vehicle suddenly lost speed and would not respond when my foot pressed on the acceleration pedal. I made it off the freeway to the exit. I turned the EV off and on and the car accelerated until I came to a stoplight. Again the car acceleration pedal would not respond. I put on my flashers and returned to the vehicle. I turned the car off and restarted it and was able to drive it home on side streets. I did not want to get back on the freeway. I had the car towed to the Hanlee Hilltop Hyundai in Richmond California. They performed a computer check and no error code came up except for an external charger error code. Our Ioniq 5 is charged with our wall box charger and has performed with no problem. It has worked with our Kia Niro EV also without problem. I fear there is a problem with this Electric Vehicle and do not feel safe driving it. I have initiated a buy back with Hyundai. I wanted to report the problem to this government agency in case there is a larger safety problem with this model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11695655October 26, 2025
LANE DEPARTURE: WARNING
FORWARD ATTENTION WARNING system incorrectly detects a driver's lack of attention when I drive wearing sunglasses consistently. Many times it will incorrectly detect lack of attention while not wearing sunglasses. The camera has perfect line of sight to my eyes. Turning the system off through the Driver Assistance features does not stop the problem. It drives me crazy and I'm unable to identify any solution to this problem and I have learned this is a very common problem with this year and model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694576October 20, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I turned on adaptive cruise control while on the highway and got an alert from the Forward Attention Warning system that I wasn't paying attention even though I was looking out at the road normally. The car eventually decided this meant I was unresponsive and initiated an automatic Emergency Stop in the middle of the highway. The only way I could get the adaptive cruise control to work as expected was to remove my glasses, which I need to see clearly and drive safely. I was able to disable the Adaptive Cruise Control and continue driving normally before the car stopped in the highway, but this seems like it could create a dangerous situation. After a bit of testing, I found that Forward Attention Warning system did not work with some pairs of my prescription glasses and some non-prescription sunglasses I use when I wear contact lenses. There does not appear to be a way to disable the Forward Attention Warning when using cruise control.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694415October 19, 2025
LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The car has a highway driving assist (HDA) system, but the system will not work when I am wearing sunglasses. It also has a lane assist system that is supposed to steer the car for you but it also fails and gives a message that the driver is not paying attention. The driver attention alert will not go away as long as I am wearing sun glasses. If I remove the sun glasses it works fine. Hyundai says I have to wear different sun glasses, but I have tried 4 kinds and none of them work with the system. They refuse to make any changes or repairs to the system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11694208October 17, 2025
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The lane-keeping assistance system on this vehicle is equipped with a "driver attention monitoring system" that is meant to tell if the driver has his or her attention focused off the road. The trouble is that this system is far too sensitive and prone to very loud and distracting false alarms to the point where it becomes *MUCH* more distracting than the distractions it is meant to prevent. I almost lost control of the vehicle at freeway speeds once because the system alarmed so suddenly and loudly that it startled me. This needs to be fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Hyundai Ioniq 5