Hyundai Entourage Complaints

288 consumer complaints on file.

#10703229April 1, 2015
ELECTRICAL SYSTEM
I AM CONTACTING YOU BECAUSE I SEE THAT HYUNDAI HAS ISSUED A RECALL FOR ALTERNATOR FAILURE BECAUSE OF FAULTY VALVE COVER GASKETS. I BELIEVE THAT THIS SHOULD ALSO BE EXTENDED TO THE KIA SEDONA MINIVAN AND THE HYUNDAI ENTOURAGE THAT USE THE SAME CONFIGURATION OF ENGINE. I NOTICED ON MY 2007 HYUNDAI ENTOURAGE THAT THE FRONT VALVE COVER GASKET IS LEAKING AND THAT IT IS LEAKING ON THE ALTERNATOR. A QUICK GOOGLE SEARCH WILL PROVIDED MANY OTHER EXAMPLES OF THIS HAPPENING ON THESE VEHICLES. I BELIEVE THAT HYUNDAI IS NOT WILLING TO RESEARCH THIS BECAUSE OF THE MANY MORE MINIVANS IT HAS SOLD. THIS IS A VERY SERIOUS DEFECT AND I BELIEVE IT DOES WARRANT LOOKING INTO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10702563March 30, 2015
LATCHES/LOCKS/LINKAGES:DOORS:LATCH, INTERIOR LIGHTING, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE DRIVING AT VARIOUS SPEEDS, THE REAR PASSENGER SIDE DOOR INDEPENDENTLY UNLATCHED AND OPENED INDEPENDENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS REPAIRED; HOWEVER, THE FAILURE RECURRED WHILE LEAVING THE DEALER. THE MANUFACTURER SENT AN ENGINEER WHO DECIDED TO REPLACE THE ENTIRE DOOR. IN ADDITION, WHILE DRIVING, ALL THE INTERIOR AND EXTERIOR LIGHTING FAILED. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10692431March 6, 2015
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH
WHEN I RESEARCHED THE RECALLS FOR THE HYUNDAI ENTOURAGE 2007 I FOUND A RECALL (INTERNAL RECALL CAMPAIGN 110) AND WHEN I CALLED I WAS INFORMED THAT MY VAN WAS NOT PART OF THE RECALL, EVEN THOUGH I AM HAVING THE EXACT SAME ISSUES LISTED ON THE RECALL, INTERMITTENT OPERATION OF THE PUSH-BUTTON START FEATURE, AFFECTED THE OPERATION OF THE BRAKE TRANSMISSION SHIFT INTERLOCK FEATURE, PREVENTING THE SHIFTER FROM BEING MOVED OUT OF THE PARK POSITION AND CAUSE THE ELECTRONIC STABILITY CONTROL (ESC) MALFUNCTION LIGHT TO ILLUMINATE.THEY WERE UNWILLING TO ASSIST ME IN FIXING THIS ISSUE AND TOLD ME THAT I WOULD HAVE TO PAY OUT OF POCKET TO FIX THE PROBLEMS. 2007 HYUNDAI ENTOURAGE SERVICE BRAKES, HYDRAULIC:SWITCHES:BRAKE LIGHT, EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH NHTSA CAMPAIGN #13V113000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691494March 2, 2015
STEERING
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE CONTACT HAD TO APPLY FORCE TO THE STEERING WHEEL IN ORDER TO TURN THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000. THE VIN WAS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10691076February 27, 2015
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT FUEL FUMES EMITTED INTO THE VEHICLE THROUGH THE VENTS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679635January 29, 2015
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
DRIVER SIDE POWER SLIDING DOOR OPENED WHILE DRIVING AND WILL NOT CLOSE MANUALLY OR USING THE POWER BUTTON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10679452January 28, 2015
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 55 MPH, THE ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE WIRING HARNESS FAILED CAUSING DAMAGE TO THE TRANSMISSION. AS A RESULT, THE WIRING HARNESS WAS REPLACED AND TRANSMISSION WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 06V356000 (ELECTRICAL SYSTEM). THE APPROXIMATE FAILURE MILEAGE WAS 67,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10676518January 19, 2015
POWER TRAIN, ELECTRICAL SYSTEM
DASH 'ENGINE LIGHT' ACTIVATED, CHECK BY DEALER REVEALED TRANSMISSION ISSUE. TRANY SOLENOID AND WIRE HARNESS NEED REPLACEMENT. DEALER OR HYUNDAI MOTOR WOULD NOT INCLUDE WIRE HARNESS IN WARRANTY THOUGH IT WAS STATED IT SHORTED AND CAUSED MALFUNCTION. THE COMPLETE COST OF REPAIRS SHOULD BE COVERED UNDER 10 YR / 100000 WARRANTY. NOTE: REFER NHTSA ELECTRICAL HARNESS RECALL, #06V356000. THIS COVERED 07 VEHICLES, WHICH IS WHEN MY VEHICLE WAS BUILT. NOTE: HYUNDAI MOTORS CASE # [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10670024January 5, 2015
STRUCTURE:BODY
COMING INTO MY DRIVEWAY, WHICH I HAD DONE THOUSANDS OF TIMES BEFORE, PUSHED THE OPEN BUTTON ON THE VAN'S MIRROR, MY FOOT ON THE BRAKE WAITING FOR THE GARAGE DOOR TO OPEN, MY DAUGHTER TO GET OUT. HOWEVER, BEFORE SHE COULD REMOVE HER SEAT BELT, THE VAN LUNGED FORWARD WITH SUCH SPEED, WE WERE BOTH SCREAMING IN SHOCK. IT SMASHED THRU THE GARAGE DOOR LUNGED WITH SUCH FORCE TEARING DOWN THE CLOSET IN THE BACK OF THE GARAGE, RUNNING OVER LAWN MOWER AND POWER TOOLS, AND SMASHING EVERYTHING IN ITS PATH. MY DAUGHTER, WHO IS A PROFESSIONAL DRIVER, SLAMMED IT INTO PARK, AND I TURNED OFF THE KEY, STILL IN SHOCK. MY FOOT FELT LIKE IT WENT THRU THE FLOOR I WAS ON IT WITH SUCH FORCE. MY HUSBAND HEARD THE CRASH (HE IS NEARLY DEAF)SO HE RUSHED TO PULL ME OUT AS I WAS STUNNED, MY DAUGHTER GOT OUT, CALLED 911 AS SHE SMELLED GAS. THE FIRE DEPT CAME AND TURNED OFF THE GAS, DID A METER READING AND THERE WAS NO NATURAL GAS LEAKS. IN ALL MY 60+ YRS OF DRIVING ALL TYPES OF VEHICLES, ALL OVER THE WORLD, MY HUSBAND IS RETIRED MILITARY, I HAVE NEVER HAD ANYTHING LIKE THIS HAPPEN. WE WERE PLANNING ON PACKING THE VAN TO LEAVE ON A TRIP, IF I WOULD HAVE BEEN ON A HWY OR SCHOOL ZONE OR AT A BUSY SECTION OF TOWN, I SHUDDER TO THINK WHAT WOULD HAVE HAPPENED, PERHAPS WE WOULD HAVE BEEN KILLED OR WORSE, OTHERS WOULD HAVE BEEN INJURED OR KILLED. I'VE DRIVEN WITH THE SAME INSURANCE CO. FOR 59 YRS AND HAVE A SUPER GOOD DRIVING RECORD, TO THIS DAY, I CAN NOT GET INTO A CAR OR VAN AND DRIVE...THIS HAS REALLY MADE ME REALIZE, THAT CARS/VANS ARE UNSAFE TODAY. WHEN MY HUSBAND TALKED TO OUR MECHANIC'S, THEY TOLD HIM, IT HAPPENS OFTEN, THAT A GARAGE DOOR OPENER CAN SET OFF THE ELECTRONICS IN A VAN OR CAR AND IT WILL LUNGE FORWARD OUT OF CONTROL. OMG SOMETHING NEEDS TO BE DONE TO MAKE THEM SAFER NOT MORE GADGETS. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10668919December 29, 2014
STRUCTURE:BODY:DOOR
DRIVER SIDE SLIDING DOOR OPENED SPONTANEOUSLY AND WOULD NOT STAY CLOSED. IT DIDN'T MATTER WHICH BUTTON I TRIED (DRIVER CONTROL, DOOR JAM, OR KEY FOB), DOOR WOULD NOT STAY CLOSED. I POWERED IT CLOSED TO DRIVE TO DEALER - STOPPING SEVERAL MORE TIMES TO RE-POWER IT CLOSED ON THE WAY. PART HAD TO BE ORDERED, SO I REPEATED THE ABOVE TO RETURN HOME. I WAS CONCERNED ABOUT THE SAFETY LIGHTING ON THE DOORS DRAINING THE BATTERY WHILE UNLATCHED DOOR SAT IN GARAGE. BY THE TIME THE PART ARRIVED (AFTER CHRISTMAS), CAR BATTERY WAS AT '0' CHARGE (BATTERY IS ONLY SIX MONTHS OLD). I HAD TO CONTACT AAA TO GET THE CAR STARTED TO DRIVE IT TO THE DEALER. MY CONCERN IS THAT THERE IS NO MANUAL OVERRIDE FOR THE AUTOMATIC DOORS, AND NO OFF SWITCH FOR THE AUTOMATIC DOOR LIGHTING THAT DRAINED MY BATTERY. I COULD HAVE BEEN ON A FREEWAY, I COULD HAVE HAD PASSENGERS OR GOODS IN MY BACK SEAT - SERIOUS SAFETY ISSUES! OF COURSE I NEED TO HAVE THE PROBLEM REPAIRED, BUT FOR SAFETY'S SAKE, I SHOULD HAVE HAD THE OPTION TO SWITCH OFF THE AUTOMATIC DOOR AND MANUALLY CLOSE IT. IF I HAD NOT BEEN IN MY NEIGHBORHOOD, THIS COULD HAVE BEEN MUCH MORE SERIOUS. THE NEXT SAFETY ISSUE IS THE FACT THAT THE BROKEN DOOR DRAINED MY BATTERY TO ZERO! AGAIN, WHAT IF I HAD NOT BEEN HOME? MY 2007 HYUNDAI ENTOURAGE HAS ONLY 53500 MILES ON IT, I HAVE NO SMALL CHILDREN WHO ABUSE THE DOORS, AND I RESPONSIBLY MAINTAIN MY VEHICLE. THE DOORS HAVE ALREADY BEEN SERVICED ON TWO PREVIOUS OCCASIONS. PLEASE CREATE A MANUAL OVERRIDE FOR THE AUTOMATIC SLIDING DOORS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10667128December 18, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT WHILE THE DRIVER ATTEMPTED TO PARK WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE INDEPENDENTLY ACCELERATED CAUSING THE CONTACT TO CRASH INTO THE RESIDENCE. A POLICE REPORT WAS NOT FILED. THE DRIVER AND A PASSENGER SUSTAINED MINOR INJURIES THAT REQUIRED MEDICAL ATTENTION. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 46,000.
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10654261November 11, 2014
ELECTRICAL SYSTEM
MY VAN WOULDN'T START ON 2 SEPARATE OCCASIONS ON THIS DAY. HAD TO TURN THE KEY 3-4 TIMES EACH. OVER THE NEXT 2 YEARS IT HAPPENED PERIODICALLY, BECOMING MORE FREQUENT, SOMETIMES TWICE A DAY, TWICE A WEEK OR ONCE EVERY 10 DAYS OR SO. VAN CAN'T BE JUMPED BECAUSE THERE IS POWER, TRIED PUTTING IT IN NEUTRAL THEN PARK AGAIN BUT STILL WOULDN'T START. TRIED FOR 20 MINUTES THEN WALKED AWAY FOR 30-60 MINUTES & VAN STARTED IMMEDIATELY UPON TRYING. DEALERSHIP "THINKS" IT'S THE IPM. FINALLY GOT THAT REPLACED BECAUSE WE WERE TOLD THEIR TOP MECHANIC PUT THOSE NOTES IN THE COMPUTER SO THAT'S WHAT THE PROBLEM IS. IMMEDIATELY NOTIFIED SERVICE SUPERVISOR THAT MY REAR SLIDING DOOR LOCK ISN'T WORKING BEFORE I EVER LEFT THE LOT (NEVER HAD A PROBLEM WHEN I DROPPED IT OFF). 3 DAYS LATER VAN WOULDN'T START. HYUNDAI TECHNICAL SAYS TO CHECK GROUND WIRES. 2 DAYS AFTER GETTING VAN BACK IT WOULDN'T START & ANOTHER 2 DAYS LATER BOTH SLIDER DOORS & REAR HATCH LOCKS STOPPED WORKING (NEVER HAD A PROBLEM WHEN IT WAS DROPPED OFF). NOW THEY WANT TO CHARGE ME SEVERAL HUNDRED DOLLARS TO REPLACE ALL 3 FAILED LOCK SENSORS. THEY MESSED IT UP!!!! I'M NOT PAYING FOR THE REPAIR!!! THEY CLAIM THEY'VE NEVER HAD ANYONE IN THEIR 2 STORES WITH A PROBLEM LIKE THIS. THE SERVICE SUPERVISOR IS PATRONIZING, LIES ABOUT THINGS MY HUSBAND HAS SAID, LIES ABOUT NOT GETTING MY VOICE MAIL WHEN I DIAL HIS EXTENSION DIRECTLY & PROBABLY DOESN'T TELL THE MANAGER EVERYTHING & CONTRADICTS HIMSELF. FOUND THIS WEBSITE & IT'S AMAZING TO SEE SEVERAL PEOPLE WITH THE SAME PROBLEMS I'VE BEEN HAVING. NOBODY HAS TIME FOR THIS INCONVENIENCE WHICH IS A MAJOR SAFETY HAZARD. WHO WANTS TO SIT IN THE HOT FLORIDA SUN TRYING TO START THEIR VEHICLE FOR AN HOUR? BEEN THERE DONE THAT TOO MANY TIMES. TIRED OF THIS CRAP! I WANT MY VEHICLE FIXED! THEY JUST WANT TO SELL YOU SOMETHING ELSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10648546October 18, 2014
ENGINE
WE HAVE BEEN HAVING TROUBLE WITH OUR ENTOURAGE NOT BEING ABLE TO START. TWO MONTHS AGO WE HAD AN OIL LEAK FROM OUR VALVE COVER AND WAS TOLD IT HAD BEEN LEAKING ONTO OUR ALTERNATOR FOR AWHILE AND COULD CAUSE OUR ALTERNATOR TO STOP WORKING. WE HAD TO PAY AN EXORBITANT AMOUNT OF MONEY TO GET THE VALVE COVER FIXED. THE MECHANIC I HAVE BEEN TALKING TO SAYS THAT THEIR IS A RECALL ON THE VERACRUZ WHICH USES THE SAME ENGINE AN VALVE COVER FOR MY VEHICLE. I THINK THAT OUR 2007 ENTOURAGE SHOULD BE INCLUDED IN THIS RECALL IN CASE THIS SHOULD HAPPEN TO MORE PEOPLE AND MORE ACCIDENTS HAPPEN. BECAUSE OF THIS LEAK HAPPENING WE WILL NOW HAVE TO GET A NEW ALTERNATOR SOON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10638783September 24, 2014
ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. WHILE PARKED, THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE STARTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 60,630. UPDATED 11/12/14*LJ UPDATED 07/15/2015*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637543September 19, 2014
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:GAS RECIRCULATION VALVE (EGR VALVE)
TL* THE CONTACT OWNS A 2008 HYUNDAI ENTOURAGE. THE CONTACT STATED THAT THE VEHICLE WAS LEAKING FLUID. THE VEHICLE WAS TAKEN TO A MECHANIC WHO STATED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 75,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10637306September 18, 2014
SEATS
TL* THE CONTACT OWNS A 2007 HYUNDAI ENTOURAGE. WHILE OPERATING THE VEHICLE, THE DRIVER'S SEAT INADVERTENTLY RECLINED WITHOUT WARNING. THE DEALER STATED THAT THE SEAT FRAME WAS FRACTURED IN TWO DIFFERENT PLACES. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 74,000...UPDATED 10/08/14 *BF HYUNDAI AGREED, TO FIX THE VEHICLE. UPDATED 10/2/14
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10632257September 10, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:DOOR
THE DOOR HANDLE JUST FELL OFF OF THE DOOR ON THE LEFT SIDE OF THE CAR. THE AUTOMATIC SLIDING DOOR HAS GIVEN US MANY PROBLEMS, WE HAVE TAKEN IT TO GET IT FIXED AND IT STILL DOES NOT SLIDE PROPERLY. WHEN MY HUSBAND TRIED TO OPEN THE DOOR THE HANDLE JUST FELL OFF. NOW WHAT DO WE DO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630518September 3, 2014
STEERING, SUSPENSION, WHEELS
THIS IS A COMPLAINT ABOUT THE CAMBERS ON THIS VEHICLE. ON MANY OCCASIONS SINCE BUYING THIS VEHICLE I HAVE EXPERIENCED THE FOLLOWING IN LEFT HAND TURNS AT 45 - 55 MPH. WHEN TRYING TO PASS A VEHICLE, WHEN I TURNED THE STEERING WHEEL TO THE LEFT TO MOVE INTO THE LEFT PASSING LANE SOMETHING JERKED THE WHEEL FURTHER TO THE LEFT AND HAS NEARLY CAUSED ME TO RUN OFF THE ROAD ON THE OTHER SIDE. THE FIRST TIME IT HAPPENED AT ABOUT 20,000 MILES. THIS HAS ALSO HAPPENED WHEN TRAVELING DOWN THE MOUNTAINS IN WEST VIRGINIA IN SHARP LEFT HAND TURNS . MY CONCERN IS THAT THIS MAY BE CAUSED BY THE CAMBERS. EVERY TIME I TAKE MY VAN TO HAVE THE TIRES ROTATED I AM TOLD THE CAMBERS HOLD THE TIRES AT AN ANGLE AND THERE IS NOT ADJUSTMENT FOR IT. THEY ARE PERMANENTLY AT AN ANGLE AND HAVE BEEN EVER SINCE I BOUGHT THE VEHICLE. I HAVE ASKED THE DEALERSHIP ABOUT THE PROBLEM AND THE ONLY THING THEY WILL TELL ME IS THERE ARE NO AFTERMARKET PARTS TO FIX IT, AND THAT IT CANNOT BE ADJUSTED. BECAUSE THERE ARE NO ADJUSTMENT, THIS VEHICLE WEARS OUT TIRES LONG BEFORE THE TREAD LIFE IS UP. THE FIRST SET OF TIRES HAD TO BE REPLACED AT 25,000 MILES. TIRE MANUFACTURES WILL NOT GIVE CREDIT AGAINST MILEAGE BECAUSE OF THE CAMBERS. NOW DUE TO THE HEAVY CORROSION UNDERNEATH, AND NO CAMBER ADJUSTMENTS I FEEL THIS VEHICLE IS UNSAFE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10630501September 3, 2014
SUSPENSION
THIS COMPLAINT IS IN REGARDS TO THE NHTSA CAMPAIGN NUMBER 13V556000-COMPONENT SUSPENSION AND/OR FRONT LOWER CONTROL ARM CORROSION. MY VEHICLE WAS PURCHASED MARCH 2008 AND IS REGISTERED IN VIRGINIA (NOT INCLUDED IN THE RECALL), HOWEVER 90% OF THE MILES ON THIS VEHICLE ARE FROM TRAVELING IN WEST VIRGINIA (WHICH IS INCLUDED IN THE RECALL). I CALLED THE HYUNDAI CUSTOMER SERVICE LINE TO ASK IF MY VAN WAS INCLUDED IN THE RECALL. THEY TOLD ME IT IS NOT INCLUDED IN THE RECALL. THEY WOULD NOT TELL ME WHY IT WAS NOT INCLUDED. MY MECHANIC HAS CHECKED THE VAN AND HAS QUOTED IN WRITING THE FOLLOWING. "SUSPENSION FRONT AND REAR HAS HEAVY CORROSION (APPEARS TO STILL MEET VA STATE INSPECTION CRITERIA)". HE TOLD ME THE REAR TOE CANNOT BE ADJUSTED DUE TO THE HEAVY CORROSION. IT IS NOW MAKING A HORRIBLE METAL TO METAL GRINDING NOISE IN THE FRONT END. I AM VERY CONCERNED AND AFRAID FOR MY SAFETY IN THIS VEHICLE. I TRAVEL ALONE IN AREAS THAT ARE MOUNTAINOUS AND I DO NOT HAVE CELL PHONE SERVICE IN THESE AREAS. THIS VAN IS MY ONLY VEHICLE SO I HAVE NO CHOICE BUT TO DRIVE IT. ANY VEHICLE THAT HAS HEAVY CORROSION THAT CREATES A SAFETY ISSUE REGARDLESS OF WHERE IT TRAVELS SHOULD BE INCLUDED IN THE RECALL. I AM REQUESTING THAT THE VEHICLES IN THIS RECALL BE EXPANDED TO INCLUDE ALL STATES. PLEASE HELP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10627773August 23, 2014
ELECTRICAL SYSTEM, STRUCTURE:BODY:HATCHBACK/LIFTGATE
REAR LIFT-GATE DOOR LATCH ASSEMBLY FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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