Honda Passport Complaints

1,683 consumer complaints on file.

#761057April 23, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
LOW OIL PRESSURE INDICATOR CAME ON. WHEN I CHECKED OIL, 4 QUARTS LOW. VEHICLE HAD BEEN DRIVEN 4000 MILES SINCE LAST OIL CHANGE. CONTACTED DEALER WHO CHANGED OIL/FILTER AND HAS INITIATED OIL CONSUMPTION TEST. NO VISIBLE LEAKS. SINCE MONITORING, VEHICLE HAS CONSUMED 1/2 QUART OIL IN 400 MILES. I AM CONCERNED ABOUT AN ENGINE DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760739April 15, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE STOPS WHILE IN MOTION,MAKING RIGHT AND LEFT TURNS, BETWEEN 10 AND 15 MPH AND STARTS RIGHT BACK UP AFTER CAR HAS COME TO A STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759888March 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT A SPEED OF 20-25 MPH, THE CAR WILL CUT OFF AND LOSE ALL POWER. UNABLE TO START THE VEHICLE AFTER THAT, RETURRNED TO DEALER FOR SERVICE AND CAR WAS RETURNED TO OWNER DUE TO THE FACT THAT THE PROBLEM COULD NOT BE DUPLICATED. OVER THE PAST FEW MONTHS THIS HAS HAPPENED AROUND 5-10 TIMES, HOWEVER EACH TIME WAS ABLE TO START THE VEHICLE. SERVICE DEPARTMENT HAS NO ANSWER OR SOLUTION TO THE ONGOING PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005955March 19, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING AT 40 MPH THE ABS LIGHT CAME ON,. THEN ABS MOTOR STARTED TO MAKE A HIGH PITCH NOISE AND CONTINUED ON, EVEN AFTER VEHICLE WAS TURNED OFF. CONSUMER HAD TO DISCONNECT BATTERY TO TURN OFF ABS MOTOR. DEALER WAS NOTIFIED. *AK *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005117March 6, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS SYSTEM WAS NOT WORKING PROPERLY WHILE DRIVING, BACK TIRES LOCKED UP, AND VEHICLE STARTED TO SWING FROM SIDE TO SIDE BEFORE CONSUMER REGAINED CONTROL. CONTACTED DEALER, AND DEALER NOTED THAT THERE WAS A PROBLEM, BUT STILL WAS UNWILLING TO DO ANYTHING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758280February 15, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN ACCELERATING FROM A DEAD STOP, THE TRANSMISSION FAILS TO SLIP INTO FIRST GEAR SOMETIMES. THE CAR WILL JERK A LITTLE AS THE TRANSMISSION ATTEMPTS TO GO INTO FIRST GEAR, AND THE "CHECK TRANSMISSION" LIGHT AND "CHECK ENGINE" LIGHT WILL COME ON. AT THIS MOMENT, THE TRANSMISSION IS IN A FAILED STATE, AND YOU HAVE TO STOP THE CAR COMPLETELY, WAIT A WHILE FOR THE TRANSMISSION TO RECOVER (ABOUT 5-10 SECONDS) BEFORE YOU CAN TRY TO ACCELERATE AGAIN. THIS POSES A SERIOUS DANGER, ESPECIALLY WHEN ENTERING INTERSECTIONS. I'VE HAD A SITUATION WHERE I WAS TRYING TO MAKE A RIGHT TURN AND MERGE ONTO A BUSY STREET, ONLY TO HAVE THE SUV JERK ME FORWARD A FEW FEET, AND HAVE THE TRANSMISSION FAIL. I HAD TO COME TO A FULL STOP, LET THE CAR RECOVER BEFORE ACCELERATING AWAY. LUCKILY, THERE WASN'T A CAR APPROACHING, OR ELSE, I WOULD'VE BEEN LEFT HELPLESS (UNABLE TO ACCELERATE), AND WOULD'VE GOTTEN HIT. THIS PROBLEM HAS OCCURRED A FEW TIMES NOW, AND LUCKILY FOR ME, IT HASN'T RESULTED IN ANY ACCIDENTS AS OF YET. I REPORTED THIS TO THE DEALER, BUT THEY SAID THAT THERE IS NOTHING THEY CAN DO UNLESS THEY CAN REPRODUCE THE PROBLEM WHILE THEY HAVE THE SUV.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#564243February 12, 2002
ENGINE AND ENGINE COOLING:ENGINE
CUSTOMER STATES THE VEHICLE IS CONSUMING A TREMENDOUS AMOUNT OF OIL, OIL DRIPPING FROM TAIL PIPE, AND ON SEVERAL OCCASIONS THE ENGINE WOULD RUN ROUGH AND MAKE A KNOCKING NOISE, ALSO THE SERVICE ENGINE SOON LIGHT WOULD COME ON, DEALER REMOVED ENGINE AND CONCLUDED THAT OIL WAS TRAVELING THROUGH THE CYLINDER, DEALER STATES THAT THE CYLINDER IS GOING BAD. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785874February 11, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VEHICLES ABS SYSTEM SEEMS TO ACTIVATE AT VERY LOW SPPEDS THUS RENDERING THEM INEFFECTIVE, BRAKING BECOMES POOR, VEHICLE CONTINUES TO ROLL AT LOW SPEEDS WITH THE BRAKE APPLIED AND WHILE ON DRY PAVEMENT. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#758086February 11, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THIS PROBLEM HAS BEEN REPORTED TO THE DEALER SEVERAL TIMES. THE DEALER FOUND NOTHING WRONG BECAUSE THE PROBLEM CANNOT BE DUPLICATED ON DEMAND. LAST WEEK WHEN SLOWLY MAKING A RIGHT-HAND TURN INTO A NEIGHBORS DRIVE, THE BRAKES COMPLETELY FAILED CAUSING A CRASH. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8003691February 6, 2002
STRUCTURE:BODY:DOOR
THE ELECTRIC LOCKING MECHANISM MALFUNCTIONS IN COLD WEATHER, THE LOCK WILL NOT ENGAGE, THE RIGHT REAR DOOR MUST ALWAYS BE MANUALLY OPERATED. *JG *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757365January 26, 2002
POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL
I HAD BOTH DRIVERS AND PASSENGERS SIDE REAR AXLE SEALS REPLACED ONCE AND NOW I NEED ANOTHER PASSENGER SIDE REPLACED IN THE NEAR FUTURE. I READ THAT THE 1995 AND 1996 MODELS HAVE THIS PROBLEM. I DO NOT ABUSE THE TRUCK AND MY BELIEF IT IS A MANUFACTORING DEFECT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#757336January 25, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WE REAR-ENDED THE CAR INFRONT OF US BECAUSE THE ANTI-LOCK BRAKE SYSTEM ENGAGED WHEN THERE WAS NO REASON TO DO SO. WE WERE STOPPED AT AN INTERSECTION ON A HOT, CLEAR DAY, WHEN THE LIGHT TURNED GREEN AND THE CAR INFRONT OF US MOVED INTO THE INTERSECTION, TURNING LEFT, STOPPING TO LET ONCOMING TRAFFIC PASS. I WAS PREPARED TO SLOW DOWN AND STOP TO ALLOW THE TRAFFIC TO PASS. AS I APPLIED PRESSURE TO THE BRAKES, WE HEARD A NOISE COME FROM THE ENGINE COMPARTMENT, AND PROCEDED TO REAR END THE VEHICLE INFRONT OF US. UNFORTUNATELY, I ONLY CARRIED LIABILITY COVERAGE ON THE TRUCK, SO I WAS FACING HAVING A NON-OPERABLE VEHICLE OR A $3,500 BILL TO FIX THE DAMAGE TO THE FRONT OF THE TRUCK. WE MADE SEVERAL CLAIMS TO HONDA OF AMERICA, WHICH WERE PROCESSED, BUT IN THE END, THE STATED THAT THEY WOULD ASSUME NO LIABILITY (MUST HAVE STEPPED ON THE ACCELORATOR I WAS TOLD). I AM SETTING UP AN EMAIL ACCOUNT TO POOL OUR RESOURCES, INFORMATION, STORIES AND RESULTS TOGETHER. PLEASE EMAIL ME IF YOU WOULD LIKE TO SEE MY LETTERS TO AND FROM HONDA OF AMERICA AT [email protected]. I WOULD LIKE TO HEAR HOW OTHER PEOPLE HAVE DEALT WITH THIS ISSUE. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8002531January 22, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AT 45MPH. UPON IMPACT, AIR BAG DID NOT DEPLOY, CAUSING MINOR INJURY TO DRIVER. VEHICLE IS AT THE BODYSHOP AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8002533January 22, 2002
SEAT BELTS:FRONT:RETRACTOR
CONSUMER REARENDED ANOTHER VEHICLE AT 45 MPH, SEATBELT DID NOT RESTRAIN CONSUMER. HIT HIS HEAD ON STEERING WHEEL. DAMAGE TO VEHICLE UNKNOWN AT THIS TIME.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8001909January 10, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES MALFUNCTION INTERMITTENTLY RESULTING IN EXTENDED STOPPING DISTANCES. VEHICLE HAS BEEN SERVICED BY DEALER TWICE, HOWEVER PROBLEM STILL EXISTS. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK SEE 10039844 FOR MORE DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001752January 8, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ON A NUMBER OF OCCASIONS WHEN BRAKES ARE APPLIED IN A PANIC STOP THEY FAIL TO RESPOND, CAUSING EXTENDED STOPPING DISTANCE. DEALER HAS BEEN CONTACTED. PLEASE GIVE ANY FURTHER DETAILS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8001173December 28, 2001
SEAT BELTS:FRONT:ANCHORAGE
WHILE DRIVING THE ENGINE LIGHT CAME ON DUE TO FUEL LEAKAGE.CONSUMER TOOK VEHICLE INTO DEALER, AND DEALER REPLACED TANK. BUT SOON AFTER THERE WAS FUEL LEAKAGE AGAIN, AND THE ENGINE LIGHT CAME BACK ON AGAIN.*AK CONSUMER ALSO STATED THAT SEAT BLET IS MALFUNCTIONING.*SLC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#756087December 27, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE INCIDENT DATED 12/21/01 OCCURED AS THE VEHICLE EXITED OFF THE FREEWAY IN SAN PEDRO, CA. MY BROTHER WAS DRIVING AND WAS AWARE OF THE PREVIOUS BRAKE PROBLEMS THAT HAVE OCCURRED IN RAINY CONDITIONS. THE VEHICLE FOLLOWED THE OFFRAMP AT 25 MPH. WE HAD AMPLE DISTANCE BETWEEN THE US AND THE CAR IN FRONT. AS THE CAR CAME TO A SLOW DOWN, MY BROTHER STEPPED ON THE BRAKES BUT THEY DID NOT WORK. THERE WAS A RUMBLING SOUND AS THE TIRES KEPT ROTATING. HE VEERED OVER TO THE LANE TO OUR LEFT SO AS NOT TO HIT THE CAR IN FRONT OF US. THE VEHICLE CONTINUED TO SLIDE ABOUT 10 MORE FEET ON ITS OWN UNTIL MY BROTHER PULLED ON THE EMERGENCY BRAKE. AS THIS WAS HAPPENING AN 18 WHEELER TRUCK WAS APPROACHING FROM BEHIND US. FORTUNATELY HE WAS ABLE TO STOP, THE SCREECHING OF HIS BRAKES WAS LOUD, AND ALTHOUGH OUR BUMPERS WERE TOUCHING NO ONE OR NO VEHCILE WAS DAMAGED. THE OTHER TWO INCIDENTS OF THE BRAKES LOCKING UP ALSO OCCURED IN RAINY CONDITIONS. THE FIRST HAPPENING ON THE DAY I BOUGHT THE VEHICLE. AGAIN, FORTUNATELY NO OTHER CAR WAS IN FRONT OF ME OR FOR SURE I WOULD HVAE DEFINITELY HAD REAR END COLLISIONS AS MY VEHICLE SLID ABOUT 2 FEET AFTER THE BRAKES WERE PRESSED. ALSO, IN VERY HOT TEMPERATURES (90-100 DEGREES) THE BRAKES WHEN PRESSED MAKE THE VEHICLE RUMBLE LOUDLY TO THE POINT WHERE THE REAR VIEW MIRROR SHAKES FOR ABOUT 3 SECONDS. THE OTHER ONGOING PROBLEM HAS BEEN THE SCREECHING AND SQUEALING OF THE BRAKES FROM THE DAY THE VEHICLE WAS PURCHASED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755464December 10, 2001
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
HONDA CORPORATION CONTACTED/HONDA UNWILLING TO ACCEPT FAULT. SPOKE WITH ELLEN AT 1-800-999-1009. ISSUED CLAIM #N012001-11-2601219 ON 11-16-2001. ROSS AT HONDA TECH LINE STATED THAT THIS CONDITION COULD NOT HAPPEN DUE TO RUNDUNDANT SENSORS IN THE ACCELERATION PEDAL. ON BOTH OCCATIONS THE VEHICLE ACCLERATED ON OWN. ON THE FIRST OCCURANCE THE BRAKE PEDAL HAD TO BE PRESSED AND THE VEHICLE TAKEN OUT OF GEAR TO AVOID REAR END COLLSION WHILE IN SCHOOL ZONE WITH MY CHILDREN ONBOARD. ON SECOND OCCURRENCE THE DRIVER HAD FOOT COMPLETELY OFF OF THE ACCELERATION PEDAL AND VEHICLE CONTINUED TO ACCELERATE FROM 20 TO 30 MPH. ACCELERATOR PEDAL HAD TO BE "STOMPED" TO STOP UNCONTROLLED ACCELLERATION. LYNWOOD HONDA WOULD NOT REPLACE ACCELERATION SENSORS (5) FOR FEAR OF ADMITTING THAT THERE COULD BE A PROBLEM . SPOKE WITH THE OWNER ERIC NEILSO, ADVISOR MIKE POPKEY, SERVICE ADVISOR PETER CALLAHAN AT LYNWOOD HONDA. HONDA AUTOMOTIVE CORPORATION STATED, "HOW DO WE KNOW THAT YOU DIDN'T HAVE YOUR FOOT ON THE ACCELERATOR PEDAL. THIS APPEARS TO ONLY BE HAPPENING TO YOUR VEHICLE, NOT TO OTHERS". HONDA STATES THAT SINCE IT IS ONLY HAPPENING TO MY VEHICLE THEN THERE REALLY ISN'T A SERIOUS ISSUE. I HAVE CONTACTED THE ATTOURNEY GENERAL FOR WASHINGTON STATE AND WILL BE SUBMITTING ADDITIONAL LETTERS TO HONDA AUTOMOTIVE CORPORATION. THIS VEHICLE HAS BEEN IN THE SERVICE DEPARTMENT AT LYNWOOD HONDA ON NUMEROUS OCCATIONS FOR FAULTY EQUIPMENT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#755132November 30, 2001
ELECTRICAL SYSTEM:ALTERNATOR/GENERATOR/REGULATOR
THE SAFETY PROBLEM IS THE LACK OF WARNING SYSTEM TO NOTE FAILURE OF THE ALTERNATOR. THE FIRST INDICATION OF FAILURE IS SHUTDOWN OF THE ELECTRICAL SYSTEM FOLLOWED BY SUDDEN ENGINE SHUTDOWN. THIS LEAVE LITTLE TIME TO MOVE TO A SAFE POSITION. THIS ONE OCCURRED ON A MOUNTAIN PASS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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