Honda Passport Complaints

1,683 consumer complaints on file.

#8021711October 28, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
WHILE TRAVELING ABOUT 60MPH ON THE HIGHWAY WITHOUT PRIOR WARNING. SHE LOST CONTROL OF THE VEHICLE AND LANDED IN A DITCH. PRINDLE SWITCH WENT OUT ON THE TRANSMISSON THE DEALERSHIP IS AWARE OF THE PROBLEM. TS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768468October 15, 2002
POWER TRAIN:CLUTCH ASSEMBLY
MCDAVID HONDA IN HOUSTON, TX REPAIRED THE CAR/ NO FACTUAL EVIDENCE OF THE PROBLEM OCURRING AT 40,000 MILES/ BASED ON MCDAVID HONDA, HONDA WOULDN'T ACCEPT RESPONSIBILITY/ MCDAVID HONDA CAN NOT PROVE WITH FACTS THAT THE CLUTH IS NOT A MANUFACTURER'S DEFECT./ MCDAVID HONDA IS LYING/ I REQUESTED OLD PARTS BACK AND NEW PARTS ORDERED REPORT AND MCDAVID HONDA ASK ME TO TOW MY CAR AWAY, THEY DIDN'T WANT TO FIX MY VEHICLE BECAUSE I WAS TOO MUCH TROUBLE./ MCDAVID HONDA WAS REJECTING A $1800 BUSINESS BECAUSE THEY DIDN'T WANT TO PROVIDE ME WITH PROVE OF THE WORK/ WE STRONGLY BELIEVE THAT THERE IS A MANUFACTURER DEFECT BECAUSE WE HAVE OWN MANUAL TRANSMISSION CARS FOR A VERY LONG TIME AND HAVE NEVER SEEN SOMETHING SIMILAR. VERY DANGEROUS, NO SIGNS OF DEFECT, I COULD HAVE BEEN KILLED AND MY 10 MONTHS DAUGHTER TOO. WE ARE VERY LUCKY! PLEASE HELP! MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768502October 15, 2002
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
I OWN A 1998 HONDA PASSPORT. I WAS LEAVING MY APARTMENT COMPLEX AND AS I WAS APPROACHING A STOP SIGN WHICH LEADS TO A HIGHWAY, MY VEHICLE WOULD NOT COME TO A COMPLETE STOP WHLE BRAKING. THOUGH I WAS NOT SPEEDING MY BRAKE PEDAL WAS RESISTING AND FELT HARD AS I PRESSED THE BRAKE MORE FIRMLY. I ENDED UP PARTIALLY IN THE HIGHWAY AND AN ONCOMING CAR SLAMMED INTO ME ON THE DRIVER SIDE TOTALLING MY SUV. THE STREET WAS WET FROM RAIN. AS I EXITED MY VEHICLE I NOTICED THAT MY BRAKE LIGHTS STILL REMAINED ILLUMINATED EVEN THOUGH I WAS NOT IN THE VEHICLE. MR
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#768418October 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
FUEL SYSTEM PROBLEM: FUEL GAUGE FREQUENTLY HAS BEGUN TO DROP TO A READING OF ZERO WHEN THE CAR IS NOT MOVING BUT RUNNING. THE RESERVE LIGHT WILL BLINK AND THE FUEL GAUGE WILL NOT SHOW ANY FUEL READING UNTIL THE CAR BEGINS MOVING AGAIN. IT CAN TAKE SEVERAL MINUTES BEFORE A CORRECT READING IS SHOWN. INTAKE MANIFOLD SYSTEM FAILURE: DATE AND MILEAGE IS APPROXIMATED, WILL LOCATE RECORDS WITH EXACT DATE AND MILEAGE. BOTH LEFT AND RIGHT SIDE INTAKE MANIFOLD GASKETS WERE REPORTED AS "CRACKED" BY THE DEALER AND REPLACED AT A CHARGE OF $400 (NOT UNDER WARRANTY). ENGINE IDLED ROUGHLY AND STALLED PRIOR TO REPAIR. TSB FROM HONDA IS AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020751October 11, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES THE VEHICLE IS CONSUMING ONE QUARTER OF OIL EVERY ONE THOUSANDS MILES. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020752October 11, 2002
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
NHTSA#:14950-02-1-002-001 RECAL: WHEN THE BRAKES ARE APPLIED THE PEDAL GOES TO THE FLOOR RESULTING IN EXTENDED STOOPING. PLEASE PROVIDE FURTHER INFORMATION. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007139October 10, 2002
ENGINE AND ENGINE COOLING:ENGINE
THE VALVES RATTLE IN THE ENGINE. WHEN THEY RATTLE I CHECK THE OIL LEVEL AND IT'S FINE. I FOUND OUT... BY NO OTHER CHOICE....THAT IF I GET ON THE INTERSTATE (CAUSING THE RPM'S TO GO UP) FOR A FEW MILES, AND THEN EXIT THE INTERSTATE THE VALVES STOP RATTLING. EVERYONE I TALK TO SAYS THAT THEY DON'T KNOW WHAT THE PROBLEM IS. I HAVE LOOKED FOR HONDA SUPPORT EVERYWHERE! DEALERS CAN'T EVEN HELP! NOW I THINK I AM JUST GOING TO JOIN A GROUP THAT'S PLANNING A CLASS-ACTION LAWSUIT! MAYBE MR. HONDA CAN FIX THE PROBLEM THEN! IF NOT I WILL USE THE MONEY FROM THE LAWSUIT TO BUY A CHEVY...OR DODGE!ANYTHING BUT ANOTHER HONDA!. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS***768317
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768062October 3, 2002
SERVICE BRAKES, AIR:ANTILOCK, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, EQUIPMENT:APPLIANCE:AIR CONDITIONER, UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THIS IS THE THIRD HONDA I HAVE OWNED, BUT THE ONLY ONE WITH PROBLEMS. THE FIRST TWO HAD OVER 300,000 MILES COMBINED....NO PROBLEMS. THIS REALLY ISN'T EVEN A HONDA, IT IS AN ISUZU. WHEN I PURCHASED THE CAR, I WAS TOLD THAT ALL PARTS INSIDE AND OUT WERE MADE BY HONDA AND THAT ISUZU SUPPLIED ONLY THE SEATBELTS AND THE ACTUAL CAR FRAME. I HAVE HAD THE A/C BLOWER REPLACED TWO TIMES, THE FIRST TIME WAS UNDER WARRANTY. AFTER THE FIRST REPLACEMENT, THE CD PLAYER STOPPED WORKING AND THEN THE CAR STARTED EXPERIENCING ELECTRICAL PROBLEMS. WHEN I TURNED ON THE BLINKER, THE A/C WENT OUT ALONG WITH THE AUTO TRANSM. SPENT OVER $150 PLUS COST OF RENTAL CAR AND HONDA SAID THE PROBL. WAS WITH THE TRAILER HITCH. I DID NOT PAY FOR REPAIR...THEY WANTED OVER $600...HOWEVER, WHEN THE CAR WAS GIVEN BACK, MYSTERIOUSLY THE CD PLAYER BEGAIN WORKING AND SO DID THE A/C...CHECKED AND THEY REPLACED THE BLOWER (ALTHOUGH THEY SAID THEY DIDN'T DO ANYTHING) AS SOON AS I PICKED UP THE CAR...NO MORE PROBLEMS DURING THAT TIME. A YEAR LATER (NO LONGER UNDER WARRANTY) THE A/C BLOWER WORKS INTERMITTENLY, THE TRANSMISSION TODAY JUST STARTED TO MANUALLY SHIFT ITSELF FROM 2 TO 3RD GEAR AND MAKES A HARD CLUNKING SOUND. A FEW MONTHS AGO, IT WAS SHIFTING ITSELF FROM DRIVE TO NEUTRAL OR LOW AND THEN BACK TO DRIVE. ALSO, THE FUEL SENDING UNIT IS INOPERABLE...THE TANK REGISTERS EMPTY AND THE LIGHT FLASHES CONSTANTLY. HEARD THIS IS A KNOWN PROBLEM FOR ISUZU RODEOS AND PASSPORTS. I EVEN WORK WITH SOMEONE WHO HAS A 99 RODEO AND HAS THE SAME PROBLEMS, BUT HIS FUEL SENDING UNIT WENT OUT WHILE HE WAS UNDER WARRANTY. THE HONDA DEALER DOWN HERE WANTS OVER $600 FOR REPAIR. I FEEL MISLEAD. I PURCHASED HONDA DUE TO SUCCESS ON MY OTHER TWO HONDAS. I COULD HAVE SAVED OVER $10,000 AND PURCHASED AN ISUZU RODEO, BUT I THOUGHT BY PURCHASING A HONDA, I WAS GETTING A RELIABLE SUV. I WILL NEVER PURCHASE ANOTHER HONDA/ISUZU AGAIN...I HAVE GOTTEN NO SUPPORT FROM THE HONDA DEALERS. TOO MANY PROBLEMS WITH THIS MODEL!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007421October 2, 2002
POWER TRAIN
VALVE TRAIN PREMATURE WEAR. REQUIRES AN UPPER END REBUILD AT MY EXPENSE. MAKING A LOUD CLICK DURING ACCELERATION. TOLD BY DEALERSHIP THIS IS A COMMON PROBLEM. BUT, DEALERSHIP WILL NOT WARRANTY AN OBVIOUSLY MANUFACTURER DEFECT. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768006
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10007429October 2, 2002
ENGINE AND ENGINE COOLING:ENGINE
I AM COMPLAINING ABOUT ANOTHER (AS THE DEALER PUTS IT) "COMMON DEFECT" WITH MY PASSPORT. IN ADDITION TO THE VALVE TRAIN PREMATURE WEAR, THIS ENGINE ALSO HAS AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. OIL CONSUMPTION IS SPORADIC, BUT CAN EXCEED MORE THAN TWO QUARTS PER 1000 MILES DRIVEN. OIL CONSUMPTION OCCURS REGARDLESS OF DRIVING CONDITIONS OR LOAD ON VEHICLE. IN COMBINATION WITH NO DASH WARNING, THE OIL CONSUMPTION CAN LEAD TO ENGINE FAILURE WITHIN THE REGULAR OIL CHANGE INTERVAL. ENGINE FAILURE REPLACEMENT AT OVER 10,000 DOLLARS PER DEALERSHIP. NO EXTERNAL SIGNS OF OIL CONSUMPTION AT THE VEHICLE'S REAR. *MR *PH *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768007
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#768007October 2, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
I AM COMPLAINING ABOUT ANOTHER (AS THE DEALOR PUTS IT) "COMMON DEFECT" WITH MY PASSPORT. IN ADDITION TO THE VALVE TRAIN PREMATURE WEAR, THIS ENGINE ALSO HAS AN EXCESSIVE AMOUNT OF OIL CONSUMPTION. OIL CONSUMPTION IS SPORADIC, BUT CAN EXCEED MORE THAN TWO QUARTS PER 1000 MILES DRIVEN. OIL CONSUMPTION OCCURS REGARDLESS OF DRIVING CONDITIONS OR LOAD ON VEHICLE. IN COMBINATION WITH NO DASH WARNING, THE OIL CONSUMPTION CAN LEAD TO ENGINE FAILURE WITHIN THE REGULAR OIL CHANGE INTERVAL. ENGINE FAILURE REPLACEMENT AT OVER 10,000 DOLLARS PER DEALORSHIP. NO EXTERNAL SIGNS OF OIL CONSUMPTION AT THE VEHICLE'S REAR. MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8020064October 2, 2002
VEHICLE SPEED CONTROL
THE CONSUMER WAS PULLING INSIDE OF THE GARAGE. AND WITHOUT PRIOR WARNING THE VEHICLE SUDDENLY ACELLERATED. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#767512September 21, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE MOTOR JUST RUNS HOT. 238 THRU 250. MY '01 RC-51 RAN BETWEEN 190 AND 212. THE '02 HAS TWO COOLING FANS WHICH WILL COME ON WHEN THE TEMP REACHES 219. IN STOP AND GO TRAFFIC THE FANS WILL COOL THE MOTOR SOME BUT WHEN RUNNING ON THE INTERSTATE AT 70 MPH THE FANS WORK AGAINST THE AIR FLOW AND THE MOTOR WILL NOT COOL. THE TEMP JUST GOES UP FROM THERE. TO ACTUALLY GET THE TEMP TO START DROPPING YOU HAVE TO BREAK THE LAW AND DO AT LEAST 105MPH SO THE NATURAL AIR FLOW CAN OVER POWER THE FANS. THE DEALER MECHANIC HAD AT ONE POINT SWITCHED THE FAN MOTORS POLARITY, REVERSING THE DIRECTION AT WHICH THEY RUN. THIS DID HELP AT HIGHWAY SPEEDS BUT IN TRAFFIC THE MOTOR RAN JUST AS HOT, 238/250, BECAUSE NOW THE FANS ARE PULLING THE HEAT OFF THE MOTOR. I HAVE SEEN SEVERAL THREADS AT MOTORUSH.COM (RC-51.NET GENERAL DISCUSSION) ON THIS MATTER AND HAVE POSTED SOME THREADS MYSELF. SOME OWNERS OF THE '02 RC-51 HAVE HAD NO HEATING PROBLEMS AND SOME HAVE. I FEEL THAT MAXEY'S HONDA HAS DONE ALL THEY CAN AND WOULD LIKE TO SEE HONDA COME UP WITH A FIX FOR THIS PROBLEM. THEY HAVE REPLIED BY TELLING ME TO JUST PULL THR BIKE OVER AND LET IT COOLDOWN, IF THE HIGH TEMP OR OVERHEAT LIGHT COMES ON. I THINK THE MOTOR NEEDS A FRONT MOUNT RADIATOR INSTALLED TO HELP THE TWO SIDE MOUNTS COOL BETTER. OR MAYBE COOLING FANS THAT WILL NOT OVER POWER THE FRONT END AIR FLOW. IN SUMMARY, THIS '02 RC-51 RUNS ABOUT 30 TO 40 DEGREES HOTTER THAN MY '01 AND WHEN I HAVE SEEN IT HIT 250, 251 OVERHEAT LIGHT COMES ON, I WOULD HAVE TO THINK THAT SOME ENGINE DAMAGE HAS TAKEN PLACE. THANKS TO THE EXTENDED WARRENTY I WILL BE COVERD FOR THE NEXT FEW YEARS, I HOPE!*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018947September 18, 2002
SUSPENSION, UNKNOWN OR OTHER
WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL JERK, AND THEN ENGINE LIGHT WILL COME ON AND WILL STAY ON REMAINDER OF THE TIME VEHICLE IS BEING OPERATED. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8018870September 17, 2002
VEHICLE SPEED CONTROL:LINKAGES
WHILE CAR WAS IN PARK IT ACCELERATED UP TO ABOUT 20MPH, CAUSING AN ACCIDENT AND INJURIES TO DRIVER. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8018873September 17, 2002
AIR BAGS:FRONTAL
CAR HIT A TREE HEAD-ON AND AIR BAGS DID NOT DEPLOY, CONSUMER SUSTAINED INJURIES.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8017694August 30, 2002
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE DRIVING ON UNEVEN PAVEMENT BRAKES WILL LOCK UP, AND IT WILL BE HARD TO CONTROL VEHICLE. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766094August 23, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION
AFTER VEHICHLE COOLS DOWN AND I GO TO START THE CAR AND SHIFT DOWN TO DRIVE THE TRANSMISSION SKIPS DOWN TO L GEAR AND WHEN I TRY TO TAKE IT BACK UP TO THE D POSITION IT WILL TAKE THAT GEAR BUT WHEN I TAKE OFF THE CAR KNOCKS REALLY HARD WHEN IT TRIES TO SHIFT GEARS AND WHEN I SLOW DOWN TO STOP AND IT TRIES TO SHIFT DOWN IT ALSO DOES A HARD KNOCKING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016537August 16, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN A FRONTAL COLLISION AND NEITHER AIR BAG DEPLOYED. DEALER CONTACTED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#8016400August 15, 2002
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW WILL NOT ROLL UP WHEN TURNING ON SWITCH. CAN HEAR MOTOR RUNNING, BUT GLASS WILL NOT OPERATE. DEALER WAS NOT NOTIFIED AT THIS TIME. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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