Honda Passport Complaints

1,683 consumer complaints on file.

#10067254April 16, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING BETWEEN 15 TO 20 MPH VEHICLE STALLED. CONSUMER PULLED OFF THE ROAD. VEHICLE WAS TOWED TO THE DEALER. DEALERSHIP TECHNICIAN DETERMINED ENGINE NEEDED TO B EREPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066974April 9, 2004
ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:12V/24V/48V BATTERY:CABLES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER QUESTIONED AS TO WHY HE WASN'T NOTIFIED IN A MORE TIMELY FASHION RELATIVE TO THE RECALLS. (NAR) *PH *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066758April 7, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHEN FUEL GAUGE READS FULL THE TANKS FUEL WILL DROP TO HALF RAPIDLY. CAUSE OF THE FAILURE IS UNDETERMINED AT THIS TIME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059694April 1, 2004
AIR BAGS:FRONTAL
WHILE DRIVING AT 65 MPH, THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION. THE AIR BAGS FAILED TO DEPLOY UPON IMPACT. A POLICE REPORT WAS ISSUED, BUT NO ONE WAS CITED. *AK *SC
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10064843March 22, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE STARTING UP THE VEHICLE. THE CHECK ENGINE APPEARS ON THE DASHBOARD AND REMAIN ON. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE MECHANIC CLEANED THE ENGINE SYSTEM TWICE. THE PROBLEM STILL OCCURS. PLEASE PROVIDE FURTHER DETAILS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062292March 16, 2004
ENGINE AND ENGINE COOLING
TWO PROBLEMS. ONE IS THAT THE ENGINE STARTED KNOCKING. STARTED OUT LIGHT AND AT ONLY WHEN THE ENGINE REACHED OVER 2000 RPM. CALLED TAYLOR HONDA SERVICE AS SOON AS THE NOISE STARTED AND THEY TOLD ME THE FIRST THEY COULD LOOK AT IT WAS ONE WEEK LATER. EVENTUALLY, THE KNOCK BECAME AN OBVIOUS BREAK OF SOMETHING IN THE ENGINE. I STOPPED DRIVING THE VEHICLE AND HAD IT TOWED TO DEALERSHIP. THIS PROBLEM HAS OCCURRED FOR NUMEROUS OWNERS JUDGING FROM INTERNET REPORTS. THE DEALER HAS NOT DIAGNOSED THE PROBLEM YET. I AM EXPECTING A CATASTROPHIC PROBLEM. THE FUEL GAUGE HAS ALSO BEEN REGISTERING EMPTY FOR OVER TWO MONTHS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061918March 11, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
MY FUEL GAUGE HAS STARTED FLUCTUATING WILDLY. THE MOST COMMON THING THOUGH, IS THAT IT READS OUT OF GAS SHORTLY AFTER A FILL UP. THIS IS THE SAME MODEL AS AN ISUZU RODEO AND THE PROBLEMS ARE DUPLICATED THERE. I WANT TO MAKE SURE A RECALL HAPPENS AND THAT IT COVERS THE HONDAS AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10061545March 5, 2004
ELECTRICAL SYSTEM, POWER TRAIN:AUTOMATIC TRANSMISSION
CONSUMER COMPLAINED ABOUT ELECTRICAL SYSTEM AND POWER TRANSMISSION PROBLEMS. WHEN APPLYING BRAKES, DASH LIGHTS, HEADLIGHTS AND BRAKE LIGHTS WENT DIM. WHEN PRESSING ON BRAKE PEDAL RADIO CUT OFF, AND SOMETIMES THE VEHICLE SHUT OFF. ALSO, WHEN DRIVING AT 30 MPH OR ABOVE THERE WAS A TRANSMISSION PROBLEM, VEHICLE DID NOT SHIFT GEARS. CONSUMER TOOK VEHICLE TO DEALER, AND COULDN'T FIND ANYTHING WRONG. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060432March 4, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
I BOUGHT A NEW HONDA PASSPORT 2000 IN SEPTEMBER, 2000. AFTER THREE AND A HALF YEARS, THE TRANSMISSION STARTED LEAKING AND THE CAR SHOOK WHILE AUTOMATICALLY CHANGING GEAR. I SENT IT TO A HONDA DEALER FOR REPAIR, BUT IT STILL LEAKED AND SHOOK AFTER THE REPAIR. I THEN SENT IT TO ANOTHER TRANSMISSION SHOP. THE SHOP SAID THAT THE TRANSMISSION WAS MADE BY GM, AND THIS TYPE OF TRANSMISSION HAD A LONG HISTORY OF DEFECTIVENESS. IT NEEDED TO BE OVERHAULED. THIS HAPPENED RIGHT AFTER THE 3-YEAR WARRANTY JUST EXPIRED. I BOUGHT THE HONDA BECAUSE I DIDN'T LIKE OTHER BRAND OF ENGINE AND TRANSMISSION, BUT HONDA PUT GMC TRANSMISSION IN THEIR CAR, WHICH TURNED OUT TO BE A DEFECT. NEGOTIATION IS IN PROGRESS WITH HONDA MANUFACTURE BUT UNLIKELY TO RESULT IN COMPENSATION OR RECALL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10060050February 29, 2004
ENGINE AND ENGINE COOLING:ENGINE
CAMSHAFT BOLT SPLIT IN HALF CAUSING MY ENGINE TO SEIZE UP WHEN THE BOLT FEEL DOWN INTO THE PULLEY. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10059084February 26, 2004
POWER TRAIN:CLUTCH ASSEMBLY, POWER TRAIN:MANUAL TRANSMISSION
THE CLUTCH, PRESSURE PLATE AND THROW OUT BEARING, FAILED. ALSO, THERE WERE STRESS CRACKS IN THE TRANSMISSION CASING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057473February 3, 2004
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHILE COMING TO A STOP SIGN CONSUMER DEPRESSED THE BRAKES, VEHICLE NEVER SLOWED DOWN, AND RAN THROUGH THE INTERSECTION. VEHICLE HAD FOUR BRAKES JOBS DONE, AND WAS STILL HAVING THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054351January 17, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 1999 HONDA PASSPORT, THE VEHICLE TURNED OFF AND I PULLED OVER TO THE SIDE OF THE ROAD. I HAD THE VEHICLE TOWED TO GRAND HONDA IN ELMHURST ILLINOIS ON NOVEMBER 10, 2003. THE VEHICLE REMAINED AT THE DEALER FOR SEVERAL WEEKS AND THEN WAS TOLD THAT THEY DID NOT KNOW WHAT WAS WRONG WITH THE VEHICLE BUT THEY THOUGHT THE ENGINE NEEDED TO BE REPLACED. I ASKED WHAT HAPPENED TO THE ENGINE AND THEY SAID THEY WERE UNSURE, BUT THOUGHT THAT I NEEDED TO HAVE MINE REPLACED. I AGREED AND THEY LATER TOLD ME THEY WERE NOT ABLE TO FIND A REASONABLY PRICED ENGINE AND THAT IT WOULD BE CHEAPER FOR ME TO TAKE MY SUV SOMEWHERE ELSE. I CONTACTED HONDA CORPORATE AND WAS TOLD THE SAME. HONDA DID NOT STAND BEHIND THEIR VEHICLE. THE HONDA DEALER TOLD ME TO HAVE MY VEHICLE PICKED UP. I ARRANGED FOR A TOW TRUCK TO PICK UP MY VEHICLE AND DELIVER IT TO MY HOME. WHEN THE VEHICLE ARRIVED AT MY HOME HONDA HAD NOT EVEN PUT THE VEHICLE BACK TOGETHER. I PAID THEM $290 TO TELL ME THAT THEY COULD NOT REPAIR MY VEHICLE. I CONTACTED BOTH THE DEALER AND THE CORPORATE OFFICE AND WAS TOLD THAT THE $290 WAS ONLY TO TAKE THE VEHICLE APART NOT PUT IT BACK TOGETHER. I BELIEVE THAT MY ENGINE IS DEFECTIVE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069254January 15, 2004
UNKNOWN OR OTHER
VEHICLE STARTED MAKING A GRINDING NOISE WHEN TURNING OR STOPPING. I WAS TOLD WHEN I BROUGHT IT IN FOR SERVICE I NEEDED THE REAR DIFFERENTIAL REPLACED. I HAD THE OPTION OF CHOOSING A USED PART FOR $700 RATHER THAN A NEW ONE FOR $4000. SINCE I AM SHORT ON CASH, I OPTED FOR THE CHEAPER. SO NO PROBLEM WITH THAT BUT NOW I NEED TO HAVE MY MANIFOLD GASKETS REPLACED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069450January 15, 2004
TIRES
I WAS DRIVING ON 91 EAST FREEWAY ON JUNE 22, 03 AT 11:15 A.M. WHEN THE REAR RIGHT TIRE RUBBER CAME OUT. I LOST CONTROL AND HIT A CAR.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10069803January 15, 2004
POWER TRAIN, FUEL SYSTEM, GASOLINE
WHEN THE PASSPORT WAS PURCHASED IN MAY OF 2002, THE FUEL LIGHT INTERMITTENTLY BLINKED. THE PROBLEM WAS DIAGNOSED BY HONDA CARS OF CONCORD (NC) AS A "FUEL SENDING UNIT." ESTIMATED COST, INCLUDING LABOR WAS $500. I DECIDED TO KEEP TRACK OF FUEL BY CALCULATING THE MILEAGE BECAUSE THIS "WASN'T A WARRANTY PROBLEM" BECAUSE I BOUGHT IT "PRE-OWNED." THAT PROBLEM WAS MINOR COMPARED TO WHAT CAME NEXT. I NOTICED THE TRANSMISSION ACTING FUNNY BY SKIPPING AND REVVING HARD. WHEN I TOOK IT IN FOR THE DEALERSHIP TO CHECK THE TRANSMISSION FLUID, (BECAUSE YOU CAN'T DO THIS YOURSELF), THEY INFORMED ME THAT THE TRANSMISSION NEEDED TO BE REPLACED. I COULDN'T BELIEVE IT. THIS VEHICLE HAS JUST UNDER 47,000 MILES ! AFTER FURTHER INVESTIGATION, I SEE WHERE SCORES OF OTHERS HAVE THE IDENTICAL PROBLEM AROUND THE SAME AMOUNT OF MILES. NO RECALL ??? SINCE THE CAR IS NOW VALUED AT LESS THAN THE PAYOFF BECAUSE OF THE TRANSMISSION PROBLEM (NEGATIVE EQUITY) I AM FORCED TO PAY FOR A VEHICLE THAT HAS A SHORT LIFE LEFT AND VERY LITTLE MILEAGE. PLEASE HELP ME ! THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069990January 15, 2004
ENGINE AND ENGINE COOLING
LAST FEBRUARY, MY INTAKE GASKET FAILED, AND MY MECHANIC WAS TOLD BY THE HONDA PARTS MANAGER THAT THIS WAS A COMMON PROBLEM WITH MY YEAR PASSPORT. THE GASKETS WERE FAULTY. I WROTE A LETTER TO HONDA AND WAS DISMISSED BECAUSE MY WARRANTY HAD EXPIRED. THIS FEBRUARY, I WAS LOSING OIL AND ANTIFREEZE. I TOOK MY PASSPORT TO MY MECHANIC AND FOUND THAT, ALTHOUGH I REGULARLY CHANGED MY OIL AND THE ENGINE IS EXTREMELY CLEAN, THE HEAD IS CRACKED AND THE VALVES ARE WORN OUT. AGAIN, MY MECHANIC TALKS TO THE PARTS MANAGER AND FINDS OUT THAT THEY HAVE HAD 5 PASSPORTS WITH THE SAME PROBLEM IN THE LAST 6 MONTHS. THIS REPAIR IS GOING TO COST ME $3000. A 1998 VEHICLE SHOULD NOT BE HAVING THESE KIND OF PROBLEMS. THESE VEHICLES ARE BAD AND HONDA SHOULD BE HELD RESPONSIBLE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10070233January 15, 2004
SERVICE BRAKES, HYDRAULIC, UNKNOWN OR OTHER, FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
I PURCHASED A 99 HONDA PASSPORT FROM MAZDA OF KNOXVILLE LOCATED IN KNOXVILLE TN. THE VEHICLE HAD 49000 MI. 3 DAYS LATER IT STARTED MAKING NOISE IN THE ENGINE, AND ALSO THE FUEL GAUGE STOPPED WORKING AS WELL AS THE AIR CONDITIONER. I CALLED THEM BACK, THEY TOLD ME TO BRING IT BACK TO THEM. THEY KEPT IT A WEEK AND A HALF. I PICKED IT UP AND BROUGHT IT HOME. THEY CLAIMED TO HAVE DONE 3700 DOLLARS WORTH OF WORK TO IT TO FIX IT. I RETURNED HOME AND 2 DAYS LATER AND HAD THE OIL CHANGED, THE PEOPLE CHANGING MY OIL ASKED ME IF THE VEHICLE HAD BEEN UNDER WATER BEFORE, I SAID I DIDN? KNOW. WHEN I HAD THE OIL CHANGED IT STARTED MAKING NOISES AGAIN. I CALLED THEM BACK AND THEY SAID THE NOISE WAS NOTHING TO WORRY ABOUT, IT IS NORMAL SO THIS TIME THEY OFFERED NO HELP. SAID IT WAS MY PROBLEM. I CONTINUED TO DRIVE THE VEHICLE AND NOW NOT ONLY IS IT MAKING NOISE BUT IT ISN?T RUNNING RIGHT. IT WILL NOT IDLE SOMETIMES AND OTHER TIMES IT WILL IDLE AT 4000 RPM TO THE POINT IT SOUNDS LIKE IT IS GOING TO EXPLODE. IT HAS DIED ON ME A NUMBER OF TIMES IN BUSY INTERSECTIONS AND IS ONLY GETTING WORSE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070734January 15, 2004
FUEL SYSTEM, GASOLINE, EQUIPMENT
THIS LETTER IS TO COMPLAIN ABOUT THE LACK OF SERVICE I RECENTLY RECEIVED WHEN SPEAKING TO A CUSTOMER SERVICE REPRESENTATIVE. I PURCHASED MY PASSPORT IN AUGUST OF 1998. SINCE IT WAS PURCHASED, MY REAR BEVERAGE HOLDER FAILED TO STAY CLOSED. THE DEALER STATED THAT, ?IT IS JUST THE WAY IT WAS DESIGNED. THE STRIKE PLATE SEEMS TO FAIL TO MAKE PROPER CONTACT WITH THE MAGNET. ON NUMEROUS OCCASIONS, MY THREE-YEAR OLD DAUGHTER HAS TRIPPED UPON THIS BEVERAGE HOLDER. LAST YEAR, MY FUEL GAUGE STARTED TO WORK INTERMITTENTLY, NOT READING FULL WHEN FULL, DROPPING TO EMPTY WHEN THE TANK WAS FULL, AND FINALLY, NOT MOVING OFF OF EMPTY. AS A MATTER OF FACT, I BROUGHT MY CAR INTO MY LOCAL DEALER TO HAVE MY AIR CONDITIONING SYSTEM CHECKED AND THE TECHNICIAN MENTIONED TO ME THAT HE COULDN?T TAKE MY CAR FOR AS LONG OF A TEST DRIVE AS INTENDED BECAUSE MY TANK WAS EMPTY. I TOLD THE TECHNICIAN AHEAD OF TIME THAT THE FUEL GAUGE DIDN?T WORK. I CAME ACROSS TWO HONDA TECHNICAL SERVICE BULLETINS THAT COVER THESE PROBLEMS. THE FIRST, BULLETIN 98-027 WAS ISSUED ON MAY 11, 1999 AND COVERS ALL 1998 PASSPORTS. IT DESCRIBES THE SYMPTOM THAT I AM EXPERIENCING ONE OR BOTH OF THE MAGNETIC LATCHES DO NOT HOLD THE REAR BEVERAGE HOLDER CLOSED. IN ADDITION, IT DESCRIBES THE CORRECTIVE ACTION AS REPLACING THE REAR CONSOLE COVER. IF DISCOVERED DURING THE WARRANTY PERIOD, THE BULLETIN ALLOWS THE REPAIR TO BE MADE FOR FREE. IF DISCOVERED OUTSIDE OF WARRANTY, THE BULLETIN REQUIRES THE DISTRICT SERVICE MANAGER OR ZONE OFFICE TO GIVE CONSIDERATION BEFORE WORK IS TO BEGIN. THE SECOND, TECHNICAL SERVICE BULLETIN 99-004, WAS ISSUED ON SEPTEMBER 14, 1999 AND COVERS CARS THROUGH VIN NUMBER [XXX] MY VIN NUMBER IS [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10048176January 15, 2004
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING 80 MPH, THE VEHICLE STALLED WITHOUT WARNING. *AK WHEN THE CONSUMER PULLED OVER, HE NOTICED ALL THE FLUIDS WERE POURING OUT OF THE VEHICLE, TRANSMISSION FLUID, OIL, RADIATOR ETC. THE VEHICLE WAS TOWED TO THE DEALER AND THE CONSUMER WAS TOLD THE VEHICLE NEEDED A NEW ENGINE. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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