Honda Passport Complaints

1,683 consumer complaints on file.

#10082532July 23, 2004
SERVICE BRAKES, AIR:ANTILOCK
PROBLEM WITH BRAKE SYSTEM OF HONDA PASSPORTS. THERE IS A DELAY IN STOPPING AND CAR GLIDES FORWARD SEVERAL FEED EVEN AFTER BRAKES ARE APPLIED. HAD THIS PROBLEM EVER SINCE PURCHASING THE CAR BUT NOT AS BAD. ALWAYS WAS TOLD IT IS THE NATURE OF ABS BRAKES TO DO THAT! TOOK IT TO THE DEALERSHIP 3 TIMES AND THEY SAID THEY COULD NOT SIMILIATE THE PROBLEM AND THAT THERE WAS NOTHING WRONG WITH THE BRAKES. TOOK IT TO AN INDEPENDANT AND HE WAS ABLE TO FIND OUT THE SAME PROBLEM WITH BRAKES IN 2 HOURS! TOOK IT BACK TO THE HONDA DEALERSHIP AND THEY SUDDENLY ACKNOWLEDGED THAT THEY HAD HEARD ABOUT THE SAME PROBLEM FROM OTHER CUSTOMERS. IN EACH CASE WERE NOT ABLE TO PINPOINT THE PROBLEM, AND BASICALLY HONDA NOT DOING ANYTHING ABOUT IT. THEN SAW THE OTHER COMPLAINT REPORTS IN MYCARSTATS.COM AND NOTICED THIS HAS BEEN AN ONGOING AND EXISTING PROBLEM WITH HONDA. THIS IS A SERIOUS SAFETY ISSUE AND HONDA IS DECEIVING THE PUBLIC BY NOT BEING HONEST ABOUT ITS EXISTENCE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10081278July 17, 2004
POWER TRAIN:MANUAL TRANSMISSION:SHIFT PATTERN INDICATOR
FAILURE OF SENSOR ON TRANSMISSION TO PUT CAR INTO GEAR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10082121July 15, 2004
AIR BAGS:FRONTAL, VEHICLE SPEED CONTROL
WHILE DRIVING 55 MPH, THE DRIVER APPLIED THE BRAKES AND WITHOUT WARNING THE VEHICLE ACCELERATED. THE DRIVER APPLIED THE BRAKES BUT FAILED. THIS CAUSED THE DRIVER TO COLLIDE WITH THE VEHICLE IN FRONT. UPON, IMPACT BOTH FRONTAL AIR BAGS FAILED TO DEPLOY. THE DRIVER SUSTAINED MAJOR INJURIES AND WAS TRANSPORTED TO THE HOSPITAL BY AMBULANCE. THE VEHICLE WAS TOWED TO THE DEALER FOR INSPECTION. THE CAUSE HAS NOT BEEN DETERMINED AT THIS TIME. PLEASE PROVIDE FURTHER DETAILS. *NM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10080919July 13, 2004
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE COUGHED AND CHOKED, AND THE VEHICLE STALLED. I AT FIRST THOUGHT IT WASN'T WARMED UP ENOUGH BEFORE I STARTED DRIVING IT, SO I WARMED IT UP IN THE MORNING FOR ABOUT 5 MIN. THE PROBLEM DIDN'T OCCUR FOR A SHORT WHILE, THEN CAME BACK. I BROUGHT IT TO A HONDA DEALERSHIP. THEY TESTED IT AND ADVISED ME THAT THE HEAD CYLINDER GASKET WAS BLOWN, CAUSING COOLANT TO LEAK INTO THE COMBUSTION CHAMBER. ALSO ONE CYLINDER HEAD IS CRACKED AND HAD TO BE REPLACED. THE OTHER CYLINDER HEAD HAD TO BE MACHINED. IT TOOK ABOUT A MONTH TO GET IT FIXED. I FOUND IT VERY UNUSUAL THAT A MAJOR ENGINE WORK HAD TO BE DONE WITH LESS THAN 60,000 MILES. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080974July 13, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE FUEL GAUGE DOES NOT WORK PROPERLY. READS EMPTY AT LEAST 11 GALLONS BEFORE TRULY IS EMPTY. THIS IS A MANUFACTURER'S DEFECT. RUNNING OUT OF GAS IS NOT SAFE AS WELL AS THE HARM IT DOES TO THE VEHICLE. MANY COMPLAINTS FROM OTHER CONSUMERS ABOUT THE SAME PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080795July 11, 2004
ENGINE AND ENGINE COOLING:ENGINE, ENGINE AND ENGINE COOLING
VEHICLE STALLED WITHOUT WARNING. I HAD VEHICLE TOWED TO DEALER. THE DEALER INFORMED ME THAT THEY WERE NOT SURE WHAT WAS WRONG, BUT THEY BELIEVED THE ENGINE NEEDED TO BE REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080617July 8, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
THE CAR HAS A "HARD SHIFT" GOING UP FROM 1ST TO 2ND AND BACK DOWN PERIODICALLY. IT IS ACCOMPANIED BY A LOUD CLUNK, LOSS OF POWER, A JERKING OF THE CAR AND OCCASIONALLY A GROWLING SOUND IN THE FRONT END. DIAGNOSTICS ON THE COMPUTER IS NEGATIVE, ONLY ONCE HAS THE CHECK ENGINE LIGHT COME ON, BUT THE CAR HAS BEEN FOUND TO BE LOW ON TRANSMISSION FLUID THREE DIFFERENT TIMES IN 4 WEEKS WITH NO APPARENT LEAK. IT HAS DONE THIS ONLY ONCE FOR A MECHANIC AND THEY RECOMMENDED REMOVING AND REBUILDING THE TRANSMISSION. AMERICAN HONDA-CUSTOMER SERVICE STATED THAT I NEEDED TO TAKE IT TO A HONDA DEALERSHIP FOR DIAGNOSIS. IT WAS THERE TODAY BUT THEY DID NOT FIND ANYTHING WRONG, EXCEPT THE TRANSMISSION FLUID WAS LOW AGAIN. THIS CAR IS A 2001 AND HAS 40,800 MILES. WE HAVE ALSO HAD TO HAVE THE CATALYTIC CONVERTER REPLACED AND THE SERPENTINE BELT REPLACED- BOTH VERY UNUSUAL FOR A CAR WITH SO FEW MILES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080401July 6, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE JERKS & SHIFTS HARD AT VARIOUS SPEEDS DURING GEAR CHANGES. VEHICLE WAS TAKEN TO DEALERSHIP 1 YR BEFORE THE JERKS BECAME VIOLENT DUE TO DECREASE IN SMOOTHNESS OF GEAR CHANGES. THE DEALER INFORMED ME THAT IT WAS NORMAL IN THE PASSPORT/ISUZU & THAT IT WOULDN'T GET ANY WORSE. IT HAS! *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080451July 6, 2004
POWER TRAIN:DRIVELINE:DRIVESHAFT, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
CAR HAS TROUBLE STARTING. TAKES SEVERAL ATTEMPTS TO START. TROUBLE BEGAN IN FEBRUARY OF 2004. TOOK CAR TO NISSAN DEALER WHERE PURCHASED IN MARCH OF 2003 BECAUSE OF DEALER SERVICE CONTRACT. REPLACED OXYGEN SENSORS IN MARCH OF 2004. ENGINE LIGHT RETURNED ON RESTART. REPLACED BATTERY IN MAY OF 2004 AFTER CAR WOULD NOT START AND CUSTOMER LEFT STRANDED, ENGINE LIGHT RETURNED AGAIN. TOOK TO AUTO ZONE TO FIND SERVICE CODE. PULLED MANUFACTURE CODE P1170. HONDA SERVICE OF GILBERT TOLD ME THAT IT WAS A MANIFOLD GASKET DEFECT AND WOULD NOT BE COVERED. CUSTOMER REMINDED SERVICE REP THAT IT SHOULD BE UNDER THE EPA MANDATED 8 YEAR/80,000 MILE MAJOR EMISSION CONTROL SYSTEM WARRANTY. TOLD I WOULD NEED TO PAY $85.00 TO GET COMPLETE DIAGNOSTIC REPORT. SERVICE REP AGREED THAT IT MAY BE COVERED. NISSAN DEALER SERVICE REP ADVISED THAT THE LAST MANIFOLD JOB TOOK OVER A WEEK TO REPAIR. CUSTOMER CANNOT GET VEHICLE LICENSED UNTIL REPAIRS ARE MADE. TAGS WERE UP IN JUNE OF 2004. PLEASE HELP! THERE MUST BE A BULLETIN THAT APPLIES IE, MFG BULLETIN # 00010 DATE 20020528. THE OBDII SHOWED P1171. I KNOW THE RUNAROUND THESE MANUFACTURERS GIVE AND I AM NOT WILLING TO PAY ANYMORE $ AND WILL SEEK LEGAL RECOURSE IF NOT RESOLVED IN THE NEXT 7 DAYS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10080053June 28, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
WHEN FUEL GAUGE READS FULL FUEL IN GAS TANK WILL DROP TO HALF RAPIDLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10078608June 22, 2004
FUEL SYSTEM, GASOLINE
1999 HONDA PASSPORT - FUEL GAUGE CONTINUALLY READS EMPTY WHEN GAUGE REACHES ABOUT 1/2 TANK. HAVE DRIVEN FOR OVER 200 MILES ON EMPTY WITH GAS LIGHT ON AS I CALCULATE MILEAGE INSTEAD OF RELYING ON THE GAUGE. SEEMS TO BE NUMEROUS REPORTS ON THIS ISSUE - WOULD LIKE TO SEE INVESTIGATION AND/OR RECALL. VERY FRUSTRATING AS I LIKE THE CAR. THIS IS BECOMING THE NORM VERSUS THE EXCEPTION. AT FIRST THE FUEL LIGHT WOULD NEVER COME ON WHEN THE TANK WAS NEARING EMPTY. NOW IT STAYS ON PRETTY MUCH ALL OF THE TIME. WHEN I STOP FOR GAS, I HAVE YET TO PUT MORE THAN 10 GALLONS IN; THUS, I'VE ONLY USED ONE-HALF TANK! *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079457June 18, 2004
SUSPENSION
WHILE DRIVING AT AN UNDETERMINED SPEED VEHICLE VIBRATED. CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP ON FIVE OCCASIONS, HOWEVER, THE MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10079480June 18, 2004
SUSPENSION
VEHICLE SHAKES SEVERELY AT 40 MPH AND FASTER. THE SHAKE IS WORSE WHEN THE SPEED REACHES AND EXCEEDS 70 MPH. DEALERSHIP SERVICED THE VEHICLE THREE TIMES AND FOUND NO PROBLEM. THE TIRES WERE BALANCED AND ROTATED TWICE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075402June 15, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
THE SENDING UNIT ON THE FUEL GAUGE OF MY 2000 HONDA PASSPORT IS FAULTY. I UNDERSTAND THAT THERE IS A RECALL ON THIS PART FOR 98-99 PASSPORT/RODEO'S, BUT NOT ONE FOR THE 2000 MODEL YEAR WHICH HAS THE EXACT SAME UNIT AND SHOULD BE AFFECTED BY THE SAME RECALL.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075429June 15, 2004
ENGINE AND ENGINE COOLING
BROWN DEER AUTO SALES SOLD US AN USED 1998 HONDA 4D SPORT UTILITY, SERIAL # [XXX] IN JULY 2002. AFTER DRIVING THE CAR 200 MILES, THE TEMP OF THE CAR WAS RUNNING HOT AND WE TOOK THE CAR BACK TO BROWN DEER AUTO SALES. THE OWNER AGREED TO DIAGNOSIS THE PROBLEM. THE CAR STAYED THERE FOR A MONTH AND A HALF AND THE OWNER SAID THEY REPLACED THE GASKETS FROM THE MOTOR HEADS. WHEN WE PICKED UP THE CAR, THE MECHANIC ADVISED US TO PUT RADIATOR FLUID IN IF THE CAR RUNS HOT AGAIN. THE CAR DID CONTINUE TO RUN HOT AND IT DID NOT SEEM RIGHT TO HAVE TO KEEP ADDING RADIATOR FLUID AND EVEN WHEN THE CAR SHOWED THE FLUID WAS FULL, THE CAR STILL RAN HOT. SO WE TOOK THE CAR TO ANOTHER MECHANIC, WHO TOLD US THAT THE CAR HAD PROBLEMS WITH THE HEADS WHICH WAS CAUSED BY FAULTY GASKETS. THE MECHANIC ALSO INFORMED US, THAT THE GASKETS COULD NOT HAVE BEEN REPLACED. WE HAVE SINCE SPENT OVER $5000 DOLLARS IN REPAIRING THE CAR. WE HAD ALSO PURCHASED AUL INSURANCE PACKAGE, BUT THE INSURANCE COMPANY HAS DENIED THE CLAIM. WE BELIEVE THAT BROWN DEER AUTO SALES SOLD US A "LEMON" AND LIED TO US ABOUT PUTTING IN NEW GASKETS, WHICH CAUSED MAJOR ENGINE DAMAGE. *AK UPDATED 07/25/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10075071June 9, 2004
ENGINE AND ENGINE COOLING:ENGINE
ENGINE CLICKING SOUND HAS BEEN INCREASING; OTHERWISE, MY 1995 HONDA PASSPORT DX RUNS WELL. TWO MECHANICS HAVE SUGGESTED THE LIFTER BARS ARE THE PROBLEM. OTHERS HAVE REPORTED THIS ON OTHER PASSPORTS OF THE SAME YEAR. THESE LIFTERS SEEM TO FAIL IN OTHER PASSPORTS (HTTP://WWW.MYCARSTATS.COM/CONSOLE.ASP?TB=R&MMMAKES=HONDA&MMMODELS=PASSPORT&YEAR=1995#REPORTCONSOLE); REPAIR COSTS NEARLY AS MUCH AS THE CAR IS WORTH! THE USE OF FAULTY PARTS THAT HAVE LIMITED LIFE EXPECTANCY WAS NOT COMMUNICATED TO CONSUMERS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10072485May 12, 2004
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE CLICKING, HUGE OIL CONSUMPTION BY ENGINE THAT IS PROBABLY DISPERSED INTO ENVIRONMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068440May 7, 2004
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAS GAUGE IS CONSISTENTLY READING EMPTY - EVEN WHEN FUEL TANK IS FULL. APPEARS TO BE FUEL SENDING UNIT MENTIONED ON ISUZU RODEO SITE AS WELL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10071590April 26, 2004
ENGINE AND ENGINE COOLING
WHILE DRIVING AT VARIOUS SPEEDS VEHICLE INTERMITTENTLY STALLED. CONSUMER TOWED THE VEHICLE TO THE DEALER, AND TECHNICIAN FIXED THE VEHICLE, BUT THE PROBLEM IS STILL OCCURRING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067326April 19, 2004
ENGINE AND ENGINE COOLING
WHEN DRIVING AT AN UNDETERMINED SPEED OIL LIGHT APPEARED ON THE DASHBOARD. CONSUMER STATED THAT VEHICLE WAS BURNING TOO MUCH OIL. CONSUMER ADDED ONE QUART OF OIL EVERY 500-600 MILES. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Honda Passport