Honda Passport Complaints
1,683 consumer complaints on file.
- #10262212March 18, 2009STRUCTURE:FRAME AND MEMBERS
I TOOK MY "97 HONDA PASSPORT TO THE MECHANIC TO HAVE MY WATER PUMP LOOKED AT. WHILE THE CAR WAS ON HIS LIFT, HE NOTICED A CONSIDERABLE AMOUNT OF RUST ON THE FRAME. THERE WERE PLACES WHERE THE FRAME WAS RUSTED OUT COMPLETELY. I HAVE NEVER USED THIS SUV OFF ROAD AND HAVE MAINTAINED IT WELL. A FRIEND OF MINE ALSO HAD A PASSPORT LIKE MINE THAT DID THE SAME THING. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10259931February 25, 2009STRUCTURE:FRAME AND MEMBERS
WHILE DRIVING (1/21/09), I FELT LIKE THE PASSPORT WAS "SKATING ON ICE" OR BEING HIT BY WIND. SUDDEN ONSET OF THIS ISSUE. TURNING A CORNER AND DRIVING 5 MPH, I ENCOUNTERED A SUDDEN LOUD "BOOM", AND STOPPED THE CAR IMMEDIATELY. THE DRIVER'S BACK WHEEL STABILIZER BAR HAD FALLEN OFF OF THE BODY/FRAME OF THE HONDA, COMPLETELY RUSTED/ROTTED OFF. HAD THE CAR TOWED HOME ONLY TO DISCOVER THAT THE FRAME WAS RIDDLED WITH HOLES, SOME AS LARGE AS 6" IN THE FRAME. ONE AREA OF THE BACK FRAME WAS HELD TOGETHER WAS 2 SMALL PIECES, 1" WIDE, MY HUSBAND NOTED NUMEROUS RUSTED THROUGH HOLES IN THE FRAME. THE BODY LOOKS NEW, NO RUST, NO PROBLEMS. WE LIVE IN KY, NOT NEAR AN OCEAN, NOT WHERE ROAD SALT IS USED A LOT DURING THE WINTER BECAUSE THE WINTERS ARE NOT SEVERE. THE PIECE OF FRAME IN QUESTION IS ONE SECTION OF FRAME, IN THE BACK BY THE REAR TIRE, DRIVER'S SIDE. THE REST OF THE FRAME IS NOT BAD, SO IT IS POSSIBLE THAT FAULTY OR DEFECTIVE METAL WAS USED TO PUT THIS AREA OF FRAME TOGETHER. I WAS ABLE TO CONTROL THE VEHICLE AND STOP IMMEDIATELY, OTHERWISE THERE WOULD HAVE BEEN AN ACCIDENT. THERE WERE 2 OCCUPANTS IN THE VEHICLE AT THE TIME OF THE INCIDENT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10255028January 14, 2009STRUCTURE:FRAME AND MEMBERS
MY 1995 1/2-1996 HONDA PASSPORT HAS BEEN DAMAGED BEYOND REPAIR AND CLASSIFIED AS UNSAFE TO DRIVE. LAST WEEK WHILE TURNING THE VEHICLE FROM A COMPLETE STOP OFF AN EXIT, OBVIOUSLY AT A SLOW RATE OF SPEED, IT SLID ON SOME ICE HAVING THE FRONT DRIVER'S WHEEL HITTING A LOW CURB. THINKING THE ALIGNMENT WAS KNOCKED OUT, I WAS TOTALLY SHOCKED WHEN THE REPAIR SHOP TOLD ME THAT THE FRAME HAD CRACKED ALONG WITH DAMAGE TO THE STEERING BOX. THE VEHICLE WAS SENT TO A WELDING SHOP FOR THE REPAIR UNTIL I WAS NOTIFIED THAT THIS WAS NOT THE ONLY SPOT WITH PROBLEMS. APPARENTLY THE WHOLE FRAME HAS NUMEROUS SPOTS THAT ARE COMPLETELY RUSTED THROUGH. IN MY RESEARCH I HAVE FOUND THAT THE HONDA PASSPORT WAS PART OF AN AGREEMENT WITH ISUZU MANUFACTURING OF AMERICA IN LAFAYETTE, INDIANA TO BE MANUFACTURED. I HAVE ALSO FOUND THAT ISUZU HAD A RECALL INVOLVING THEIR VEHICLES MADE BETWEEN 1993-1996 FOR WELD PROBLEMS ON THE FRAMES. IT INVOLVED THE RODEO, TROOPER, PICKUP, AMIGO AND THE ACURA SLX. AMERICAN HONDA MOTOR COMPANY NEVER, FROM WHAT I CAN SEE, RECALLED OR NOTIFIED ANYONE OF THE SAME PROBLEMS WITH THEIR VEHICLES. THE INCIDENT THAT OCCURRED, LUCKILY DID NOT INVOLVE ANY FATALITIES OR INJURIES BUT CLEARLY HONDA SHOULD BE DISCUSSING A BUY BACK OPTION FOR THIS INFERIOR VEHICLE. I HAVE AND STILL OWN HONDA VEHICLES THAT NEVER HAVE HAD THIS PROBLEM. I PURCHASE HONDAS FOR THEIR RELIABILITY, STRUCTURE AND SAFETY. WHEN THIS TYPE OF SERIOUS PROBLEM OCCURS WITH VEHICLES MANUFACTURED AT THE SAME PLANT AND ONLY ONE COMPANY NOTIFIES CONSUMERS, THE OTHER SHOULD BE HELD ACCOUNTABLE, EVEN IF AFTER THE FACT. PLEASE GET BACK TO ME AS SOON AS POSSIBLE WITH A SOLUTION. I AM NOW WITHOUT A CAR AND AS YOU CAN IMAGINE, IT CAUSES PROBLEMS. THANK YOU. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10253139December 29, 2008LATCHES/LOCKS/LINKAGES
THROTTLE STUCK ON 1995 HONDA PASSPORT/ISUZU RODEO RESULTING IN DEATH OF BUDDY THATCHER AT AIRPORT AUTO AUCTION IN ALCOA TN. SINCE THEN ANOTHER PASSPORT THROTTLE HAS STUCK WHILE BEING DRIVEN TO AUCTION. INVESTIGATION HAS SHOWN THAT THERE IS A PROBLEM WITH THE THROTTLE CABLE HOUSING WHICH RESULTS IN THIS FAILURE--THIS IS A LIFE AND DEATH ISSUE AND I WANTED TO REPORT/CHECK TO SEE IF IT HAS BEEN REPORTED /ON OTHER YEARS AND MODEL--PASSPORT AND RODEO RAN FROM 1994 TO 2002. PROBABLE ISUZU TROOPER HAS SAME ISSUE. *TR
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 3
- Deaths:
- 1
- #10252713December 24, 2008STRUCTURE:FRAME AND MEMBERS
MY HONDA PASSPORT BEGAN TO SWERVE UNCONTROLLABLY AT 25 MPH. I STOPPED AT SERVICE STATION AND HAD A MECHANIC INSPECT THE CAR. HE FOUND THE FRAME HAD RUSTED THROUGH CAUSING THE REAR STABILIZER TO BREAK FREE. IN THAT CONDITION THE LEFT SIDE OF THE REAR AXLE IS NOT CONNECTED TO THE FRAME AND VEHICLE CONTROL IS COMPROMISED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250582December 3, 2008SUSPENSION:REAR
FRAME RUSTED THROUGH CAUSING CONTROL PROBLEMS; BACK TRACTION BAR ROTTED OFF. FRAME ABOVE WHEELS COMPLETELY ROTTED OUT TO THREE FEET EACH SIDE OF WHEEL. STEERING WHEEL AT ODD POSITION. POSSIBLY SHIFTING WHOLE BACK AXLE. ARE TOLD NOTHING CAN BE DONE AND DEALERSHIP NEGLECTS TO RETURN CALLS AND EMAILS REGARDING PROBLEM EVEN THOUGH THEY HAD COMPLETED WORK ON THE BRAKES AND OTHER REPAIRS DURING THE LAST YEAR LEADING US TO THINK THEY SHOULD HAVE NOTICED A PROBLEM. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10250120November 29, 2008STRUCTURE:FRAME AND MEMBERS
ON TURNPIKE, CAR WAS GOING OUT OF CONTROL. APPROX. 3 MI OFF PIKE,GOT HOME, WENT OVER SMALL SPEED BUMP HEARD LOUD NOISE UNDER AUTO. SAW THAT FRAME BROKE IN HALF. INSPECTED UNDER AUTO THE ENTIRE UNDERCARRIAGE IS CORRODED, INCLUDING THIS FRAME. TOWED TO HONDA DEALERSHIP. MANAGER STATED HE HAS NEVER SEEN ANYTHING LIKE THIS IN ALL YEARS WORKING FOR HONDA. CALLED HONDA HEADQUARTERS PUT IN A CLAIM. THEY GAVE ME CASE#NO32OO28-11-2401915. I AM ON DISABILITY FOR PANIC DISORDER, I NEED TO GET TO DOCTORS. I NEED RENTAL UNTIL THIS IS RESOLVED. I HAD 4 YR.OLD GRANDDAUGHTER IN AUTO WHEN THIS HAPPENED, THANK GOD NOBODY GOT HURT. DEALERSHIP SAID TO TELL HONDA HEADQUARTERS CAR IS TERMINAL, A TOTAL. CANNOT BE REPAIRED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10242866September 18, 2008STRUCTURE:FRAME AND MEMBERS
VEHICLE FRAME RUSTED OUT AT BRACKET FOR REAR AXLE STABILIZER, CAUSING REAR WHEEL TO SHIFT FORWARD INTO REAR WHEEL WELL. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10242468September 16, 2008SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL EXTENDED TO THE FLOOR WHEN IT WAS DEPRESSED. THE BRAKES WERE PUMPED SEVERAL TIMES BEFORE THE VEHICLE CAME TO A COMPLETE STOP. NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, BUT HAS NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS 120,000. UPDATED 10/16/08 *BF UPDATED 10/20/08 *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10239599August 25, 2008STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT TOOK THE VEHICLE TO HIS MECHANIC TO HAVE THE BRAKES INSPECTED AND WAS INFORMED THAT THE FRAME HAD EXCESSIVE RUST AND CORROSION. THE FRAME WAS UNABLE TO BE REPLACED. THE MANUFACTURER REFUSED ANY RESPONSIBILITY FOR THE FAILURE. THE CONTACT STILL HAS POSSESSION OF THE VEHICLE. CURRENTLY, THE VEHICLE IS INOPERATIVE. THE FAILURE MILEAGE WAS 102,000 AND CURRENT MILEAGE WAS 107,000. UPDATED 10/30/08. *LJ UPDATED 10/30/08. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237423August 8, 2008STRUCTURE
MY 2001 HONDA PASSPORT 4X4 THAT I PURCHASED BRAND NEW IN 2001. WHILE MY HUSBAND WAS DRIVING IT IN JULY ON THE 16TH 2008. HE ALMOST GOT INTO A BAD ACCIDENT. THE FRAME COMPLETELY GAVE WAY ON BOTH SIDES ON THE BACK. THERE IS NOTHING HOLDING THE TOP OF THE VEHICLE TOGETHER. WELL CALLED DEALER AND HONDA MOTOR CORP. BOTH SAID THEY OFFERED A WARRANTY, 5 YEARS. I GUESS THEY DO NOT CARE ABOUT THEIR PRODUCT. EVERYBODY I HAVE SPOKE WITH INCLUDING THE DEALER, SAID I DO NOT KNOW HOW OR WHY THIS HAPPENED. MY VEHICLE LOOKS GREAT THOUGH. I JUST CAN'T DRIVE IT. I DON'T EVEN KNOW IF IT CAN BE FIXED THEY SAID TO TAKE IT TO A BODY SHOP. I PAID ALMOST 30,000 FOR THIS SUV AND NOW IT HIT THE 7 YEAR MARK AND I CAN'T DRIVE IT BECAUSE THE FRAME ROTTED APART. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10237231August 6, 2008FUEL SYSTEM, GASOLINE
NOTICED THAT FUEL GAUGE IS NOT WORKING PROPERLY BECAUSE IT WENT EMPTY EVEN THOUGH I HAVE A TANK FULL OF GAS. I DID SOME INTERNET RESEARCH AND FOUND OUT THAT THIS IS RELATED TO A DEFECTIVE 'FUEL SENDING UNIT'. IT AFFECTS HONDA PASSPORTS AND ISUZU RODEO VEHICLES . *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10234902July 19, 2008ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
MY SUV HONDA PASSPORT FUEL GAUGE IS NOT WORKING DUE TO BAD FLOAT CHAMBER ON THE PUMP COMPONENT HAS MANUFACTURING DEFECT. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10232379June 26, 2008STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1998 HONDA PASSPORT. THE CONTACT STATED THAT THE REAR OF THE VEHICLE WAS SWAYING. WHILE DRIVING 55 MPH, THE VEHICLE BEGAN TO SWAY AND ALMOST CAUSED HER TO LOSE CONTROL. THE CONTACT ENDED UP ON THE SIDE OF THE ROAD BEFORE REGAINING CONTROL OF THE VEHICLE. THERE WAS NO CRASH. SHE DROVE THE VEHICLE TO THE USED CAR LOT FROM WHERE THE VEHICLE WAS PURCHASED, BUT THEY WERE UNABLE TO ASSIST WITH THE REPAIRS. A WELDER REPAIRED TWO FRACTURES ON BOTH SIDES OF THE REAR FRAME AXLE SUPPORTS. ON MAY 25, 2008, THE FRAME FRACTURED AGAIN ABOVE THE REAR WHEEL WELL. THE FAILURE MILEAGE WAS 130,000 AND CURRENT MILEAGE WAS 150,000. UPDATED 07/28/08
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10222835March 26, 2008STRUCTURE:FRAME AND MEMBERS
1998 HONDA PASSPORT BROKE RIGHT LOWER CONTROL ARM. CONSUMER STATES THAT THE RIGHT CONTROL ARM MOUNT HAD DETACHED BECAUSE THE FRAME HAD RUSTED IN THAT AREA. *KB THE LEFT MOUNT WAS STILL ATTACHED, BUT HAD A LARGE HOLE IN IT. THE SPRING MOUNTS ALSO HAD LARGE AMOUNTS OF RUST. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10221037March 13, 2008AIR BAGS
TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. WHILE DRIVING APPROXIMATELY 55 MPH IN THE SNOW, THE CONTACT LOST CONTROL OF THE VEHICLE. THE REAR END SLID TO THE LEFT AND THE VEHICLE STRUCK THE CULVERT, WENT INTO THE AIR, AND LANDED IN THE DITCH FRONT FIRST. THE DRIVER SUSTAINED INJURIES. THE PASSENGER SIDE AIR BAG DEPLOYED AND THE DRIVER SIDE AIR BAG BEGAN TO OPEN, BUT NEVER FULLY DEPLOYED. THE CURRENT AND FAILURE MILEAGES WERE 140,247.
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0
- #10216669February 1, 2008STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1998 HONDA PASSPORT. WHILE PULLING INTO THE SERVICE GARAGE AT AN UNKNOWN SPEED, THE MECHANIC NOTICED THAT THE FRONT FRAME OF THE VEHICLE WAS SEVERELY ERODED, WHICH RESULTED IN CRACKING AND BREAKING. THE DEALER AND MANUFACTURER HAVE NOT YET DETERMINED THE CAUSE OF THE FAILURE. THEY STATED THAT THEY WILL NOT PERFORM A DIAGNOSTIC TO DETERMINE IF THEY ARE AT FAULT. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 03/13/08. *LJ
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10198256August 2, 2007VEHICLE SPEED CONTROL, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE DRIVING APPROXIMATELY 5-10 MPH, THE VEHICLE BEGAN TO STALL AND THE ENGINE REVVED. THE VEHICLE FAILED TO DRIVE FORWARD AND WOULD ONLY DRIVE IN REVERSE. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND HER COUSIN, A MECHANIC, DIAGNOSED THE CAUSE OF FAILURE AS THE CATALYTIC CONVERTER. SHE WAS INFORMED THAT THERE WAS A RECALL ON THE CATALYTIC CONVERTER, BUT THE ONLY OPEN RECALL ON HER VEHICLE WAS FOR THE FRONTAL AIR BAGS. THE VIN AND ENGINE SIZE WERE UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 86,000. UPDATED 01-16-08. *KB AFTER FURTHER INVESTIGATION, IT WAS DETERMINED THERE WAS A PROBLEM WITH THE THROTTLE POSITION SENSOR. UPDATED *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10197740July 28, 2007POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)
CHECK ENGINE OFF AND ON, NORM REEVES HONDA CHECK AND ADVISE PULLED CODE:P0304 CYLINDER 4 MISFIRE. TECH CHECK THE COILS THE SPARK PLUGS AND THE FUEL PRESSURE. EVERYTHING IS GOOD.PERFORMED COMPRESSION TEST. PULLED UP SERVICE BULLETIN TO UP DATE THE PCM BROAD CAST CODES. PCM HAS TO BE REPLACE IF LIGHTS BACK ON AGAIN. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10196430July 16, 2007ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 1995 HONDA PASSPORT. THE MECHANIC FOUND A PEN HOLE CRACK IN THE RADIATOR AND MADE THE REPAIR. WHEN THE CONTACT ACTIVATED THE AIR CONDITIONER, ALL OF THE ANTIFREEZE SEEPED THROUGH THE PEN HOLE CRACK AND ONTO THE ENGINE. CURRENTLY, THE ENGINE IS VIBRATING AND SHAKING AND THE VEHICLE IS BURNING FUEL. THE CURRENT AND FAILURE MILEAGES WERE 186,667. UPDATED 09/18/07 *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0