Honda Passport Complaints

1,683 consumer complaints on file.

#10323795April 5, 2010
SUSPENSION, STRUCTURE, WHEELS
MY 1999 HONDA PASSPORT HAS A REAR STABILIZER BAR HOLDING THE WHEEL IN PLACE THAT IS WELDED ONTO THE FRAME. THE STABILIZER BAR HAS RUSTED OFF THE FRAME (OR "RIPPED" OFF THE FRAME WHILE I WAS DRIVING), CAUSING THE WHEEL TO BECOME LOOSE. THIS VEHICLE SWERVED ALL OVER THE ROAD UNTIL I GOT IT STOPPED. THE VEHICLE IS UN-DRIVABLE AND WAS TOWED AWAY. THERE WERE NO WARNING SIGNS OF THIS GOING BAD. I AM STILL UNSURE WHAT THE FIX WOULD BE, AS IT IS THE FRAME THAT IS BAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322959March 31, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH, THE TRAILING ARM DETACHED FROM THE REAR OF THE VEHICLE. THE CONTACT WAS ABLE TO REPAIR THE VEHICLE. THE IDENTICAL FAILURE OCCURRED ONE YEAR AFTER THE VEHICLE WAS REPAIRED. THERE WAS A CLANKING NOISE COMING FROM THE VEHICLE. THE UPPER COIL SPRING MOUNT AND UPPER SHOCK MOUNT RUSTED IN THE REAR OF THE VEHICLE IN WHICH A TEMPORARY REPAIR WAS PERFORMED. ADDITIONALLY, THE FUEL TANK MOUNTS RUSTED AND DETACHED FROM THE LEFT REAR END OF THE VEHICLE. THE FAILURE MILEAGE WAS 160,000. THE CURRENT MILEAGE WAS 182,000. UPDATED 05/18/2010.*LJ UPDATED 6/3/10 *CN THE CONSUMER STATED THE FRAME RUSTED AND THE TRAILING ARM BRACKET, DRIVER SIDE UPPER COIL SPRING AND SHOCK MOUNT ALL SEPARATED DUE TO FRAME RUST. UPDATED 09/07/10*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322797March 30, 2010
STRUCTURE:FRAME AND MEMBERS
THE FRAM IS RUSTING OUT FROM THE BACK DOORS TO THE BACK OF THS SUV
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10322131March 25, 2010
STRUCTURE:FRAME AND MEMBERS, SUSPENSION:REAR
I HAVE A 1998 HONDA PASSPORT AND THE BOTTOM FRAME IS ALL RUSTED AND THE REAR AXLE OR REAR SUSPENSION TRAILING ARM RUSTED TILL IT FELL OFF. LUCKILY IT HAPPENED WHILE MY SON WAS LEAVING OUR DRIVEWAY AND HE WAS NOT ON A HIGHWAY DRIVING AT HIGHWAY SPEED. SO IT IS NO LONGER DRIVEABLE AND WE TIED UP THE FALLING PART AND IT WAS PARKED IN OUR YARD FOR ALMOST A YEAR BECAUSE WE COULD NOT AFFORD TO GET IT REPAIRED. WE NOW HAVE TO MOVE TO A TOWNHOUSE AND THERE IS NO PLACE TO PARK THIS VEHICLE SO WE HAD IT TOWED TO AN AUTOBODY SHOP FOR AN ESTIMATE. THE INITIAL ESTIMATE FOR COST OF REPAIR IS ABOUT $2,000 WHICH IS MORE THAN WHAT WE CAN AFFORD AND IT COULD POSSIBLY GET HIGHER ONCE THE REPAIRS GET STARTED. SO THIS IS WHERE WE STAND. WE BOUGHT A HONDA, USED IT FOR 2.5 YEARS AND DUE TO THE POOR QUALITY OF PARTS USED TO MAKE THIS VEHICLE, IT ROTTED OUT ON US AND FELL APART AND WE HAVE BEEN UNABLE TO USE IT SINCE THE SUMMER OF 2009 AND WE CAN'T AFFORD TO GET IT REPAIRED. WE FEEL THAT HONDA SHOULD BE REPONSIBLE FOR OUR LOSS OF USE OF THIS VEHICLE. WE WERE HOPING TO KEEP THIS VEHICLE AND USE FOR A LONG TIME BUT NOW IS UNABLE TO.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320289March 16, 2010
SERVICE BRAKES, HYDRAULIC
TL*-THE CONTACT OWNS A 2001 HONDA PASSPORT. THE CONTACT WAS DRIVING APPROXIMATELY 45 MPH ATTEMPTING TO STOP THE VEHICLE . THE BRAKE PEDAL WAS APPLIED SEVERAL TIMES, FOLLOWED BY NO POWER RESPONSE. WHEN THE EMERGENCY BRAKE WAS ENGAGED THE VEHICLE STOPPED IMMEDIATELY. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER. THE TECHNICIAN WAS UNABLE TO DUPLICATE TO THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 70,000. UPDATED 6/1/10 *CN THE CONSUMER STATED THE STOP WAS TOO LATE WHICH RESULTED IN AN ACCIDENT AND HER VEHICLE WAS TOTALED. UPDATED 07/08/10.*JB
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#10319323March 12, 2010
STRUCTURE:FRAME AND MEMBERS
I RECENTLY HAD WORK DONE ON MY 1995 1/2 HONDA PASSPORT FOR BAD WIRING ON THE FUEL PUMP. WHICH TURNED OUT TO BE CORROSION OF THE WIRING ON TOP OF THE PUMP. WHILE UNDER THE VEHICLE MY MECHANIC NOTICED HOW CORRODED THE FRAME WAS AND THAT IT WAS RUSTING THROUGH. HE CALLED ME OUT OF CONCERN AND HAD ME COME DOWN TO LOOK AT IT. HE SAID IT WAS BAD BEHIND THE PASSENGER SIDE REAR WHEEL AND EVEN WORSE BEHIND THE PASSENGER SIDE FRONT WHEEL. IT APPEARS THAT THE FRAME IS ALMOST COMPLETELY RUSTED THROUGH. HE RECOMMENDED THAT I DO NOT DRIVE IT ANYMORE AND THAT IT IS A DANGER TO ANYONE ON THE ROAD. THIS IS THE ONLY VEHICLE THAT I OWN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317388March 6, 2010
SUSPENSION:REAR
I WAS DRIVING ON A STRAIGHT 2-LANE STATE ROUTE. WHILE CROSSING AN INTERSECTING 4-LANE HIGHWAY, I HEARD A SMALL NOISE IN THE REAR. IMMEDIATELY AFTER CROSSING THE INTERSECTION, I EXPERIENCE ENTIRE LOSS OF CONTROL OF MY VEHICLE. I SWERVED FROM SIDE TO SIDE WHILE ATTEMPTING TO SLOW DOWN AND WAS SURE THE VEHICLE WAS GOING TO ROLL OVER ON ITS SIDE. AFTER SLOWING TO A STOP, I WAS ON THE OPPOSITE SIDE OF THE ROAD IN A SMALL TURN-AROUND FACING THE OPPOSITE DIRECTION. I DID NOT ATTEMPT TO DRIVE ANY FURTHER AND CALLED FOR A TOW. THE TOW-DRIVER INDICATED THAT HE SAW THE PROBLEM AND TOOK ME TO THE DRIVER SIDE OF THE VEHICLE. HE THEN SHOWED ME THE REAR LINK BAR HAD DISCONNECTED FROM THE FRAME. IT APPEARED IT HAD RUSTED AWAY FROM THE FRAME. WE THEN LOOKED ON THE PASSENGER SIDE TO SEE THAT IT WAS ALSO RUSTED VERY BADLY WAS ALSO READY TO BREAK AWAY FROM THE FRAME. WHEN MY LIFE FLASHED BEFORE MY EYES, ALL I COULD DO WAS PRAY AND BE THANKFUL THAT MY CHILDREN WERE NOT IN THE VEHICLE WITH ME AND THAT MY NEWLY LICENSED 17 YEAR OLD WAS NOT DRIVING AT THE TIME. I AM IN THE PROCESS OF CONTACTING HONDA OF AMERICA CUSTOMER RELATIONS TO BE ADVISED AS TO THEIR STANCE ON THIS ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313503February 24, 2010
STRUCTURE:FRAME AND MEMBERS
THE FRAME ON MY 2001 HONDA PASSPORT HAS RUSTED BEYOND REPAIR. IT HAS BECOME UNSAFE TO DRIVE BECAUSE OF THE ROTTING/RUSTING FRAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10313076February 23, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2000 HONDA PASSPORT. THE CONTACT RELEASED HIS FOOT FROM THE ACCELERATOR PEDAL SHE NOTICED THAT THE VEHICLE MAINTAINED AT ITS SPEED UNTIL THE BRAKES WERE APPLIED. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 85000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10312230February 19, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 1999 HONDA PASSPORT. HE STATED THAT UPON STARTING THE IGNITION IN THE DRIVEWAY, THE VEHICLE SUDDENLY AND ABNORMALLY ACCELERATED AND CRASHED THROUGH THE GARAGE DOOR. NEITHER THE MANUFACTURER NOR THE DEALER WAS NOTIFIED. THERE WERE NO INJURIES. THE CONTACT'S INSURANCE COMPANY WAS OVERSEEING THE REPAIRS TO THE VEHICLE. THIS WAS NOT THE FIRST INCIDENT WHERE THE VEHICLE ATTEMPTED TO OR ACCELERATED WITHOUT INTENT. PREVIOUSLY, THE VEHICLE HAD BEEN TAKEN TO THE DEALER ON NUMEROUS OCCASIONS; HOWEVER, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE POLICE ARRIVED AND A REPORT WAS FILED. THE FAILURE AND CURRENT MILEAGES WERE UNDER 213,891.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10311799February 18, 2010
STRUCTURE:FRAME AND MEMBERS
2001 HONDA PASSPORT FRAME HAS ROTTED OUT HAD FIXED IN OCT.09. ON 12/2/09 FIXED SOME MORE ON THE FRAME BOTH TIMES ON THE RIGHT SIDE. CONTACTED HONDA TALKED TO MR. MENCIVAR WAS TOLD AFTER 5 YEARS HONDA WILL DO NOTHING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10308590February 10, 2010
VEHICLE SPEED CONTROL
FOR THE PAST TWO YEARS, THERE HAS OCCURRED APPROXIMATELY TEN UNINTENDED ACCELERATIONS IN MY 1998 HONDA PASSPORT. (ISUZU) THIS OCCURS MAINLY IN A STOP AND GO SITUATION WHEN DRIVING IN HEAVY TRAFFIC. THE RPM'S SUDDENLY SHOOT UP TO ABOUT 6000, AND JUST AS SUDDENLY DECREASE. THE REAR WHEELS SPIN WHILE I AM HOLDING THE BRAKE DOWN. ON THE LAST OCCASION, I HAD IT IN PARK AND THE ACCELERATION OCCURRED AGAIN. I HAVE TAKEN IT INTO THE ISUZU PEOPLE AND HONDA PEOPLE AND THEY COULD NOT FIND THE CAUSE, NOR CORRECT THE PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10305217February 4, 2010
STRUCTURE, STRUCTURE:FRAME AND MEMBERS, SUSPENSION:REAR
1988 HONDA PASSPORT - VEHICLE'S DRIVER'S SIDE REAR WHEEL STABILIZER BAR RUSTED OFF, CAUSING A NEAR ACCIDENT. LOST CONTROL OF VEHICLE, BUT WAS ONLY GOING 5 MPH IN A PARKING LOT, SO WAS ABLE TO STOP VEHICLE IMMEDIATELY. ENTIRE FRAME IS RIDDLED WITH RUST. AREA IN REAR OF VEHICLE WHERE COIL SPRINGS ARE ATTACHED TO FRAME IS COMPLETELY RUSTED THROUGH. RUST IS EXTENSIVE, FROM TO REAR OF FRAME, PRETTY MUCH SWISS-CHEESED WITH RUST. VEHICLE IS UNSAFE TO DRIVE. NO AREA OF FRAME IS UNAFFECTED. ABLE TO PUSH FINGER THROUGH THE FRAME IN MANY AREAS. BODY OF VEHICLE IS IN PRISTINE CONDITION WITH NO BODY RUST. LOOKS NEW, EXCEPT FOR THE FACE THAT THE FRAME IS BASICALLY RUSTING OFF OF THE BODY OF THE HONDA PASSPORT. HONDA AMERICA STATES THEY ARE NOT RESPONSIBLE FOR THIS. I PERSONALLY FEEL HIS IS A SAFETY ISSUE, THESE VEHICLES ARE NOT SAFE OR TRUSTWORTHY TO DRIVE. NO WARNING THERE WAS A PROBLEM WHILE I WAS DRIVING THE VEHICLE, SUDDEN "BOOM" AT WHICH TIME I STOPPED THE VEHICLE AT THE CURB OF THE DRIVEWAY TO THE PARKING LOT. VEHICLE IS UNUSABLE. AREA WHERE STABILIZER BAR FELL OFF IS NOT REPAIRABLE BECAUSE THERE IS NO GOOD METAL ON THE FRAME TO WELD A REPAIR TO. PASSPORT WAS WELL TAKEN CARE OF, EXCELLENTLY MAINTAINED, BODY, INTERIOR AND ENGINE IN EXCELLENT CONDITION. JUST HAVE NO FRAME TO PUT THE BODY ON. HONDA AMERICA TOLD ME "WE ARE AWARE THERE IS A PROBLEM, BUT WHEN THOUSANDS ARE AFFECTED AND MILLIONS OF THESE WERE MADE, WE DON'T CONSIDER IT TO BE AN ISSUE". ISUZU RODEO ARE AFFECTED IDENTICALLY, THE SAME AREA OF RUST IS THE FIRST INDICATION THERE IS AN ISSUE, THE REAR DRIVER'S SIDE STABILIZER BAR FALLS/RUSTS OFF WHILE DRIVING. WE ARE THE SOLE OWNERS OF THIS PASSPORT, NOT A FLOOD CAR, NOT NEAR THE OCEAN AND NOT IN AN AREA WHERE SALT IS USED EXTENSIVELY ON THE ROADS. AGAIN, THERE IS NO PART OF THE FRAME UNAFFECTED BY RUST. A 50 YEAR OLD VEHICLE HAS A BETTER FRAME ON IT THAN MY 1998. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303347January 30, 2010
VEHICLE SPEED CONTROL
2 WEEKS AGO I WAS SITTING AT A LIGHT, MY FOOT ON THE BRAKE, WHEN THE BRAKE MOVED UNDER MY FOOT. THEN THE GAS REVVED LIKE THE GAS PEDAL WAS BEING HELD DOWN. I COULD BARELY KEEP THE CAR FROM RAMMING THE CAR STOPPED AHEAD OF ME. I PUT BOTH MY FEET ON THE BRAKE AND PUT MY CAR IN NEUTRAL AND TURNED THE KEY OFF. AFTER I RESTARTED THE CAR IT WAS NORMAL. DEFINITELY THE MOST HARROWING EXPERIENCE I'VE EVER HAD! MY VEHICLE IS AN 1998 HONDA PASSPORT, NOT A TOYOTA. COULD IT HAVE THE SAME PARTS? I'M AFRAID TO DRIVE IT NOW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10303057January 28, 2010
STRUCTURE:FRAME AND MEMBERS
TL*THE CONTACT OWNS A 2001 HONDA PASSPORT. WHILE THE VEHICLE WAS BEING INSPECTED THE CONTACT WAS INFORMED THAT THE FRAME WAS DISPLAYED SIGNS OF RUST. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 100,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296494December 20, 2009
STRUCTURE:FRAME AND MEMBERS
UNDERBODY OF 1998 HONDA PASSPORT IS RUSTED OUT BEYOND REPAIR. I HAVE HAD IT TAKEN TO SEVERAL MECHANICS AND THEY ALL SAY THE SAME THING. THE FRAME CAN NOT BE REPAIR AS IT IS TOO RUSTED OUT. EVERYTHING BEHIND THE DRIVE SIDE DOOR IS SWISS CHEESE AND MOST OF THE OTHER PARTS THAT WOULD CONNECT TO THE FRAME ARE ALSO RUSTED OUT. EVERYONE TELL ME THAT THE CAR IS NOT ONLY UNSAFE TO DRIVE THEY HAVE NEVER SEEN THIS TYPE OF RUST ON SUCH A NEW CAR. THE VEHICLE HAS NOT BEEN IN A ACCIDENT AND LOOKS COMPLETELY NEW BODY WISE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10296436December 19, 2009
STRUCTURE:FRAME AND MEMBERS
DRIVING NORMALLY ON A COUNTY ROAD AND SUDDENLY COULD NOT STEER. AFTER AN INVESTIGATION IT WAS FOUND THAT THE FRAME WAS TOTALLY ROTTED AND CANNOT BE REPAIRED. THE STEERING CONTROL ARM FELL OFF!! I AM THE SECOND OWNER AND PURCHASED THE VEHICLE ON 7/28/09. IT IS A TOTAL LOSS. FORTUNATELY I DID NOT CRASH WITH THE VEHICLE BUT MY LIFE WAS IN DANGER THE ENTIRE TIME IT WAS DRIVEN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10295190December 10, 2009
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, SEAT BELTS
TL* THE CONTACT OWNS A 2000 HONDA PASSPORT. THE PASSENGER SIDE SEAT BELTS LOCKS WHEN A PERSON OCCUPIES THE FRONT SEAT. THE SEAT BELT IS RESTRICTIVE, AND THE BELT WILL NOT UN-LATCH FROM THE BUCKLE. ADDITIONALLY THE ABS SYSTEM WILL NOT ACTIVATE IN SITUATIONS THAT WARRANT. THE VEHICLE WAS TAKEN TO THE DEALER ON SEVERAL OCCASIONS, AND THE LOCKS ON THE SEAT BELT WERE REPLACED. HE HAS SPENT OVER $2800.00 REPLACING VARIOUS BRAKE COMPONENTS. THE FAILURE MILEAGE WAS ZERO. THE CURRENT MILEAGE WAS 64,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10294985December 8, 2009
ELECTRICAL SYSTEM
I HAVE A 2000 HONDA PASSPORT I BOUGHT IT 9 MONTHS AGO AND MAYBE USED IT FOR A MONTH. IT WOULD CUT OFF IF FOOT NOT ON GAS. BROUGHT TO MECHANICS PLUG UP THE SCANNER IT SAID ELECTRONIC THROTTLE BODY. I WENT TO DEALERSHIP BOUGHT NEW ONE NOW THE SCANNER SAYS TPS CODES THE MECHANIC TOLD ME EITHER A BAD WIRE FROM THE THROTTLE BODY OR A BAD COMPUTER I DONE NUMEROUS THINGS TO IT LIKE EGR VALVE HAD THE EGR TUBE CLEANED NEW COIL PACKS NEW SPARK PLUGS NEW BOOTS NEW BATTERY NEW THROTTLE BODY AND STILL STUCK CANT FIGURE IT OUT NEED HELP! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10291822November 11, 2009
STRUCTURE:FRAME AND MEMBERS
I OWN A 2001 HONDA PASSPORT . I JUST LEARNED FROM A MECHANIC AND ALSO CONFIRMED WITH THE SERVICE MANAGER OF MY LOCAL HONDA DEALERSHIP ( CENTURY MOTORS HONDA, CINCINNATI, OHIO) THAT THERE IS SEVERE CORROSION ON THE FRAME ON DRIVER'S SIDE OF THE FRAME AND OTHER AREAS ARE SHOWING SIGNS BUT ARE NOT CORRODED THROUGH YET. I WAS TOLD BY THEM THAT THE VEHICLE IS UNSAFE TO DRIVE AND COULD RESULT IN A SERIOUS ACCIDENT. THE SERVICE MANAGER TOOK A PICTURE AND SENT IT TO HONDA CORPORATE AND THEY REFUSE ANY RESPONSIBILITY. I HAVE ALWAYS LIVED IN OHIO SO IT COULD NOT HAVE BEEN AFFECTED BY SALT WATER ECT... I ALSO DID NOT LEARN UNTIL NOW THAT MY PASSPORT WAS MADE BY ISUZU AND NOT HONDA. I PURCHASED IT NEW FROM A HONDA DEALER. I WAS TOLD THAT REPAIR ON THE FRAME IS NOT ADVISABLE, DUE TO SAFETY ISSUES AND THE FACT THERE ARE OTHER AREAS ON THE FRAME THAT MAY RUST COMPLETELY IN THE NEAR FUTURE. I HOPE YOU CAN HELP ME WITH THIS ISSUE. *TR THANK YOU, GAIL WOOD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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