Honda Insight Complaints

519 consumer complaints on file.

#11605928August 1, 2024
UNKNOWN OR OTHER
Approximately 29-30 months after purchase multiple panels of the car are peeling with paint. Small knicks continue to bubble and get larger. Honda is not covering this problem because the milage is past 36,000 but this is clearly a manufacturing defect; the dealership did fix two panels for us (photos starting with a 1 and 2) free of charge but will not cover a third repair (photos starting with a 3). I think this vehicle is defective and should be completely repainted or exchanged.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11604279July 24, 2024
FUEL/PROPULSION SYSTEM
I am writing to report a potentially serious safety issue with my vehicle. My car recently had its fuel pump replaced/repaired as part of a recall. However, only about 2 years after this recall repair, my car stopped accelerating while I was driving. This left me and my toddler stranded in the middle of the road in 110 degrees, creating a dangerous situation for us and other drivers. I took the vehicle to the dealership, where they diagnosed that the fuel pump needs to be replaced again. This is concerning as fuel pumps are typically expected to last up to 100,000 miles, and mine was just recently replaced/repaired due to the recall. This incident has caused significant hardship: It put my child and me in a potentially dangerous roadside situation. I lost a day's wages due to being unable to get to work. I am now faced with paying for over a thousand dollars of repairs, as I have no other option. I need my vehicle to get to work and transport my child. I am concerned that there may be a persistent issue with the fuel pumps in this vehicle model, or that the recall repair was not performed adequately. My Honda Service Consultant mentioned that there was a Honda bulletin letting them know of this sort of problem in cars that my make/model/year falls under and beckoned to another car with seemingly the same issue. This leaves me wondering why a, to all intents and purposes, common issue is a bulletin for instead of a recall. I request that the NHTSA investigate this matter to ensure the safety of other drivers who may have had the same recall repair. Thank you for your attention to this matter.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601020July 10, 2024
STRUCTURE:BODY, SUSPENSION
When the vehicle was recently brought in for annual PA state inspection, I was informed by the inspector that there was so much corrosion where the rear trailing arms attach to the subframe that the rear wheel on either side could suddenly collapse leading to a sudden and unpredictable loss of vehicle control. I then brought it to an authorized Honda dealership for their inspection. They produced a short video confirming that the car was unsafe to drive. Still shots from their inspection video are included with this complaint. I then consulted with a well-regarded body shop who confirmed that the car was unsafe to drive and that it probably could not be repaired. I believe that the 2010 Honda Insight rear subframe is very similar to the 2010 Honda CR V rear subframe which was recently recalled for exactly the same issue: Part 573 Safety Recall Report 23V-228
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600513July 9, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11600093July 8, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact stated that after opening the fuel cap, the contact became aware that there was smoke coming from the fuel filler neck. Additionally, the contact heard boiling gasoline coming from the fuel tank. Later, while refueling the vehicle, the fuel nozzle was inserted into the fuel filler neck and fuel streamed out from the fuel filler neck. The cause of the failure was not yet determined. The manufacturer and local dealer were not notified of the failure. The contact stated that the outdoor temperature was 118-degrees during the failure. The failure mileage was 125,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11596080June 24, 2024
SUSPENSION
Rear trailing arm attachment points on both sides completely rusted out. Won't pass inspection as being unsafe with possibility of one or both rear wheels collapsing if a pothole is hit. Car is registered in Pennsylvania since 2009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594370June 14, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
Car emergency braking system engaged while there was nothing in front of the car. The automatic brakes were applied and the brake indicator flashed on the driver screen with no warning.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11592410June 4, 2024
ELECTRICAL SYSTEM, SEATS
Summary American Honda Motor Co., Inc. (Honda) is recalling certain 2021 model year Insight vehicles. A capacitor in the printed circuit board of the front passenger seat weight sensor may crack and lead to an internal short circuit from the exposure to environmental humidity. Safety Risk In the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury. I have reached out to the dealership and said that they are waiting for the parts from the manufacturer. It has been 4 months and have not heard back from the dealership nor from the manufacturer. The safety risk states in the event of a crash, the front passenger frontal and knee airbags may deploy despite the presence of an infant in a child seat or child, increasing the risk of injury, which is very concerning. Please contact Honda manufacturer to get the parts ready and have it replaced at their earliest convenience.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590752May 25, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Was driving 35-40 MPH.. no cars or objects in front of me. Vehicle automatically applied the brakes and almost brought me to a complete and abrupt stop. The vehicle behind me almost collided with me. This has happened multiple times.. with yesterday (5/24/24) being the worst. I also reported this to the Honda dealership where vehicle was purchased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590427May 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2020 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated the vehicle had stalled on several occasions. Additionally, the vehicle occasionally failed to start-up. The local dealer was contacted, but the vehicle was not diagnosed or repaired due to the cost. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 49,000. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11590432May 23, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000(Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts Distribution disconnect
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583938April 18, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
April 17, 2024. Feds expands investigation into Honda’s automatic emergency braking system. “BRAKE” flashes on the dash. As shown in your article. Insight slows down for no reason. I’m a very cautious driver and around my surroundings. No accidents Not told to my dealer or manufacturer. What would they do? Keep me in the waiting room for hours. Then tell me there is nothing wrong. No prior messages before hand. I maintained my vehicle in perfect condition. 14k miles. 2 years old on May 1, 2024. Garaged. My vehicle has this happen all the time. Usually when traveling under 40 mph. In city driving. No vehicles are ahead of me. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583135April 15, 2024
FUEL/PROPULSION SYSTEM
I received a letter from Honda indicating a recall for the fuel pump impeller. The only thing Honda failed to say was for me to go to a dealership to get this fixed. Instead they sent a letter saying that they know the recall is needed but they didn’t know when they would have the piece available. I believe the letter was received in January 2024. Still to this date I haven’t received a letter from Honda indicating to take my vehicle in for repair. I am not sure how Honda is not prioritizing this as according to their letter our cars can stall while driving causing an accident. I would like my vehicle fixed as I don’t want to drive everyday and worry that my car will stall and possibly kill me. I have felt my gas pedals to feel weird as there’s times that I push the gas and my car accelerates too fast and there are times when I take my foot off the gas pedal it like shakes a little. My car has been feeling very different with regards to the gas pedal. I am concerned that it has to do with the recall.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580053March 29, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part would not be available until Fall 2024. The contact stated that the manufacturer had exceed a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576698March 11, 2024
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: WARNING
Brake light warning flashed quickly but there was no one in front of me. This happened 2 times without any automatic brakes being applied. Lane assist warning showed on the dash but I was in the center of the lane. This has happened 7 or 8 times. The steering wheel did not vibrate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573414February 22, 2024
AIR BAGS
There was nothing wrong with my car previously. I was driving down a main road in my town and accidentally tried turning in somewhere that wasn't a road, going under 10mph I rode atop an island in the road and my steering wheel airbag popped. I do not know if that is supposed to happen when driving at such a speed but I believe it shouldn't have. The damage has not yet been inspected. My safety was put in danger as I freaked out over said airbag being popped. There is no other damage to the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573471February 22, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I’m having two continuous, multiple incident, problems that the dealership swears up and down do not exist. I have tried calling the dealership multiple times, and the national Honda customer service line. Problem number one, sudden, breaking while driving at highway speed with no vehicle or other objects in front of me. Second problem is the adaptive cruise control no longer is activated on the vehicle after the most recent software update. Although Honda says they have not removed this component from my car or it’s software, the vehicle no longer slows down automatically when approaching a vehicle from behind while cruise control is activated
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572929February 20, 2024
FUEL/PROPULSION SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION
Fuel pump damage. 2019 and 2020 have recalls but not in this Vin range. Same failure issue though presents.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572087February 15, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Insight. The contact received notification of NHTSA Campaign Number: 23V858000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569254February 1, 2024
SEAT BELTS
The contact owns a 2019 Honda Insight. The contact stated that the release button for the front driver’s side seat belt had remained stuck in the release position. Due to the failure, the contact was unable to securely latch the seat belt. The vehicle was taken to the dealer where the contact was informed that the seat belt could not be repaired since to the seat belt warning light was not illuminated. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 23V158000 (Seat Belts). The manufacturer was not notified of the failure. The vehicle was not repaired. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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