Honda Civic Complaints

16,711 consumer complaints on file.

#10021500June 12, 2003
SEAT BELTS:FRONT:RETRACTOR, FUEL SYSTEM, GASOLINE
MY 2003 HONDA CIVIC HYBRID HAS A FAULTY SEAT BELT. THE BELT LOCKS UP AS THE PASSENGER TRIES TO BRING IT FORWARD. THIS CONDITION ALSO OCCURRED IN MY OTHER 4 HONDA CARS. THE SEAT BELTS ALSO TEND TO RATCHET UP AFTER BEING CONNECTED AND CAUSE DISCOMFORT TO THE PASSENGER AS THEY BECOME EXCESSIVELY TIGHT. THE DEALER CLAIMS THAT (1) THE RATCHETING OF THE SEAT BELTS IS ASSOCIATED WITH CHILD SAFETY PROTECTION AND (2) THE RATCHETING SHOULD ONLY OCCUR WHEN THE BELT IS EXTENDED FAR OUT FOR ATTACHING TO A CHILD SAFETY SEAT. I HAVE DUPLICATED THE PROBLEM IN THE PRESENCE OF THE SERVICE MGR. THE DEALER ALLEGES TO HAVE REPLACED THE FRONT PASSENGER SEAT BELT; HOWEVER THE PROBLEM CONTINUES. I HAVE HAD OTHER EXPERIENCES WITH AMERICAN HONDA ALLEGEDLY REPLACING A PART (REFERENCE COMPLAINT # 10008215, IGNITION SWITCH RECALL) ONLY TO FIND THAT HONDAS STATEMENTS AND CLAIMS ARE HIGHLY QUESTIONABLE. I NOW ASK MYSELF WHETHER HONDA MIGHT BE ENGAGING IN DECEPTIVE AND FRAUDULENT PRACTICES TO PROTECT ITS PROFIT LINE IN DISREGARD OF THE SAFETY OF ITS CUSTOMERS. HONDA HAS FAILED TO RESPOND TO MY CONCERNS ABOUT THE ADVERTISED FUEL ECONOMY OF THE HYBRID. AFTER MEETING WITH A CUSTOMER SERVICE REPRESENTATIVE, ERIC CATHERINE, FROM AMERICAN HONDA ON 3/24/03, THE REPRESENTATIVE MADE CERTAIN COMMITMENTS TO ADDRESS MY CONCERNS AND PROMISED TO GET BACK WITH ME IN A COUPLES OF DAYS. ONE OF THE COMMITMENTS WAS TO PERFORM A FUEL CONSUMPTION TEST ON MY HYBRID. AS OF 6/12/03, NEITHER THE REPRESENTATIVE NOR ANYONE FROM AMERICAN HONDA HAS LIVED UP TO THEIR COMMITMENTS. ACCORDING TO THE FUEL ECONOMY GUIDE POSTED ON THE VEHICLE, THE HYBRID IS SUPPOSED TO GET 48 MPG/CITY AND 47 MPG/HIGHWAY. EVEN THE FINE PRINT STATES THAT THE ACTUAL MILEAGE SHOULD RANGE BETWEEN 40 56 IN THE CITY AND 39-55 ON THE HIGHWAY. I HAVE BEEN TRACKING/DOCUMENTING MY ACTUAL MPG. MY MPG HAS NEVER EXCEEDED 35. SINCE FUEL ECONOMY IS THE PRIMARY REASON FOR PURCHASING THE HYBRID, POTENTIAL CUSTOMERS SHOULD BE EXTREMELY SKEPTICAL OF THE CLAIMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021501June 12, 2003
TIRES:TREAD/BELT
TRAVELING ON I-15 SOUTH AT 75 MPH THE PASSENGER SIDE REAR TIRES TREAD SEPARATED WHICH IMMEDIATELY SENT MY 89 HONDA CIVIC HATCHBACK INTO A SPIN ENDING WITH US HITTING HEAD FIRST INTO THE CENTER DIVIDE, WRECKING THE CAR AND LUCKILY ONLY GIVING US WHIPLASH AND NOTHING MORE. *JB
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10021134June 6, 2003
VEHICLE SPEED CONTROL
AFTER BEING STOPPED FOR A FEW MINUTES AT A STOP LIGHTTHE CAR SUDDENLY LURCHED FORWARD. WHEREAS, I MIGHT BELIEVE MY FOOT LIFTED OFF THE BRAKE A LITTLE THAT SHOULD HAVE CAUSED THE VEHICLE TO ROLL FORWARD AND NOT SUDDENLY ACCELERATE. AS A RESULT, I DID REAR END THE CAR IN FRONT OF ME. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10022464June 5, 2003
AIR BAGS:FRONTAL
THE CONSUMER'S VEHICLE REAR ENDED ANOTHER MOTORIST, AND THE AIR BAGS FAILED TO DEPLOY. *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021107June 5, 2003
TIRES:TREAD/BELT
ORIGINAL EQUIPMENT TIRES ON 2002 HONDA CIVIC. WITH JUST UNDER 16,000 MILES, MOSTLT HIGHWAY, THE TIRE TREAD IS WORN OFF. THE TIRES HAVE BEEN ROTATED 3 OR 3 TIMES, AND INFLATION CHECKED REGULARLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022128June 3, 2003
SERVICE BRAKES, HYDRAULIC
ON 5/29/2003 THE DRIVER APPLIED PRESSURE TO THE BRAKE PEDAL AND THE CAR WOULD NOT STOP. THE SAME PROBLEM OCCURRED LAST YEAR WHICH RESULTED IN AN ACCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10022149June 3, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
THE MALFUNCTION INDICATOR ILLUMINATED. VEHICLE HAS BEEN TO THE DEALER FOR THIS PROBLEM SIX TIMES. THE DEALER COULD NOT DETERMINE THE PROBLEM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020985June 3, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING, CAR WILL JERK VIOLENTLY, FEELS LIKE SEVERAL CYLINDERS ARE NOT FIRING, THEN START BACK UP AGAIN. AFTER A FEW SECONDS OF THIS KIND OF SPUTTERING, THE ENGINE WILL THROTTLE DOWN AND THEN DIE. WHILE IT IS HAVING THE PROBLEM THERE IS A DRASTIC LOSS OF ACCELERATION. IF THE GAS PEDAL IS PUSHED NOTHING HAPPENS AND IT BOGS DOWN MORE. AFTER THE CAR HAS DIED IT CANNOT BE RESTARTED FOR SEVERAL MINUTES. THIS CAR HAS BEEN TO THE DEALERSHIP 11 TIMES SINCE I BOUGHT IT, OWNING IT A TOTAL OF 16 MONTHS. TWICE IT HAD TO BE TOWED TO THE DEALER, AND ONCE THEY WERE ABLE TO START IT IMMEDIATELY AFTER IT WAS DELIVERED. IT HAS BEEN IN SERVICE FOR A TOTAL OF 29 DAYS. THE FIRST TIME I TOOK IT IN, I HAD DRIVEN 4,000 MILES AND ONLY OWNED THE CAR LESS THAN 3 MONTHS. PROBLEM IS SPORADIC, MANY TIMES WHEN I HAVE TAKEN IT IN FOR SERVICE THEY HAVE NOT FOUND ANYTHING WRONG WITH IT, THEN IT WILL DIE ON ME ON THE WAY HOME. THE CATALYTIC CONVERTER HAS BEEN REPLACED 3 TIMES, SPARK PLUGS TWICE, AND OXYGEN SENSOR ONCE, AND IT STILL HAS THE SAME PROBLEM I TOOK IT IN FOR THE FIRST TIME. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020999June 3, 2003
ENGINE AND ENGINE COOLING:ENGINE
AFTER VEHICLE WARMS TO OPERATING TEMP. AND THE RPMS ARE BETWEEN 2000 AND 3000. THE VEHICLE BOGS DOWN, RELEASING THE THROTTLE OR PUSHING IN THE CLUTCH PEDAL AND THE VEHICLE IDLE IS NORMAL. IF THE THROTTLE IS PUSHED DOWN AND THE RPMS RISE, THE PROBLEM GOES AWAY. WHEN THIS OCCURS THE VEHICLE CAN BOG DOWN AND THEN STRAIGHTEN OUT THE SPEED WILL RESUME TO WHERE IT SHOULD BE. THIS IS AN INTERMITTENT PROBLEM WITH NO RHYME OR REASON ASSOCIATED WITH IT. I HAVE HAD THE VEHICLE IN THE SHOP SEVERAL TIMES AND HAVE ASKED COUNTLESS NUMBER OF PEOPLE. INTERNET SEARCH HAD SHOWN THAT OTHER PEOPLE ARE HAVING THE SAME PROBLEM AND NO ONE HAS AN ANSWER AS TO THE CAUSE OR THE RELIEF. THIS HAS BEEN HAPPENING AS LONG AS I HAVE OWNED THE CAR AND I NOTICED IT THE FIRST TIME I DROVE IT. I BOUGHT IS USED AND IT HAD NO WARRANTY. VEHICLE NEEDED EXHAUST MANIFOLD AND TIRES WHEN I BOUGHT IT. NOTHING ELSE WAS MENTIONED. I FEEL THIS IS A HAZARD, AS IT IS UNPREDICTABLE AND IT HAS OCCURRED IN PARKING LOTS, AS WELL AS ON THE OPEN ROAD. I HAVE READ OTHER PEOPLE HAVING THIS PROBLEM AND IT SEEMS TO BE ONLY WITH THE HONDA 1.6 LITER SOHC VTEC 16Y8 ENGINE. THIS IS THE ENGINE THAT I HAVE IN MY CIVIC EX. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021000June 3, 2003
ELECTRICAL SYSTEM:IGNITION:MODULE
CAR DIE WHILE DRIVING, IGNITION MODULE FAILURE. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020855June 1, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
CREAK NOISE FROM THE REAR OF THE CAR AND A LOUD NOISE FROM LEFT FRONT. HONDA DEALER SAID MCPHERSON STRUTS WERE LEAKING OIL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020796May 31, 2003
AIR BAGS
AIR-BAGS DIDN'T DEPLOY ON IMPACT. *TT
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021921May 30, 2003
AIR BAGS
CONSUMER WA SHAVING PROBLEMS WITH THE AIR BAGS. ALSO, WHILE DRIVING VEHICLE WAS INVOLVED IN A COLLISION AND THE AIR BAGS DID NOT DEPLOY. DEALER WAS NOT CONTACTED AT THE TIME OF THIS CALL.*AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10021532May 30, 2003
ELECTRICAL SYSTEM:IGNITION:SWITCH
FAILURE OF IGNITION SWITCH AND COIL. *MR THE VEHICLE STALLED WHILE DRIVING. THE CONSUMER DISCOVERED THAT SEVERAL 1997-2000 MODELS WERE RECALLED FOR FAULTY IGNITION COILS (RECALL NUMBER 02V-120000). THE CONSUMERS VEHICLE DID NOT FALL WITHIN THE SCOPE OF THE RECALL HOWEVER THE VEHICLES IGNITION SWITCH AND COIL FAILED WHICH IN TURN SHORTED OUT THE IGNITER. THE CONSUMER REQUESTED REIMBURSEMENT. THE DISTRIBUTOR CAP CRACKED AND THE ROTORS FAILED. *SCC *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021874May 29, 2003
AIR BAGS
AIR BAG PROBLEM. DEALER HAS INSPECTED THE VEHICLE SEVERAL TIMES AND PROBLEM STILL OCCURS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022346May 28, 2003
CHILD SEAT:BASE
CHILD SAFETY SEAT PH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020641May 28, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
THE CHECK ENGINE LIGHT CAME ON; IT TURNED OUT THAT THE O2 SENSOR HAD BLOWN. WE WERE ABOUT TO HAVE IT REPLACED WHEN OUR MECHANIC SUGGESTED THAT HE HAD SEEN A BUNCH OF HONDA CIVICS WITH THE SAME PROBLEM AND AS IT TURNED OUT, THE EXHAUSED MANIFOLD HAD CRACKED CAUSING THE O2 SENSOR TO GO. WHEN OUR CIVIC WAS CHECK, THIS WAS EXACTLY THE CASE. IT IS ~$1000 FOR PARTS ALONE. WE BELIEVE HONDA KNOWS THIS PROBLEM EXSISTS AND WILL NOT RECALL DUE TO THE COST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10021589May 27, 2003
SUSPENSION:FRONT:MACPHERSON STRUT
CONSUMER TOOK VEHICLE IN FOR SERVICE, AFTER THE FRONT END DEVELOPED A NOISE. MECHANIC NOTICED THAT THE STRUTS NEEDED REPLACING. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10020445May 22, 2003
SERVICE BRAKES, HYDRAULIC
WHEN THE BRAKES WERE APPLIED, THE PEDAL TRAVELED TO THE FLOOR AND A NOISE WAS HEARD. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10019067May 21, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
I NOTICED A LOUD NOISE AND ODOR, TOOK CAR TO HONDA MECHANIC, MANIFOLD WAS CRACKED AND HAD TO PAY $500+ TO FIX. MY SISTER HAS THE SAME VEHICLE AND SHE HAD THE SAME PROBLEM AT ABOUT THE SAME TIME. INQUIRED WITH HONDA TO SEE ABOUT RECALL...THERE WASN'T ONE?? WE BOTH FIXED THE PROBLEM, WHICH WAS OVER 1 YEAR AGO. THE PROBLEM HAS RECENTLY RECURRED...NOW I AM SEEKING ANSWERS?? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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