Honda Civic Complaints

16,711 consumer complaints on file.

#10030362July 29, 2003
SEATS, SUSPENSION:FRONT:MACPHERSON STRUT, SUSPENSION:FRONT:SPRINGS:COIL SPRINGS
I HAVE HAD MY DRIVERS SIDE SEAT TRACK REPLACED AT LEAST 5 TIMES SINCE I HAVE OWNED THE CAR. I HAVE ALSO HAVE HAD BOTH FRONT STRUTS REPLACED, BOTH FRONT SPRINGS, REAR SPEAKER, REAR BUMPER REPAINTED. I AM TRYING TO GET RID OF THE CAR UNDER THE NJ LEMON LAW. TO THIS DAY I HAVE NOT BEEN SATISFIED. THIS HAS BEEN GOING ON FOR MORE THAN A YEAR.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029323July 28, 2003
AIR BAGS:FRONTAL, AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, SEAT BELTS:FRONT:ANCHORAGE
I OWN A 97 HONDA CIVIC LX 4DR AND HAVE BEEN IN 3 ACCIDENTS W/O AIR BAG DEPLOYMENT. IN 9/98 I WAS REAR-ENDED AT 40 MPH WHICH BENT THE FRAME OF MY CAR AND COST SEVERAL THOUSAND TO REPAIR. HONDA SERVICE SAID THAT THE AIRBAGS WOULD NOT DEPLOY UNLESS THERE WAS A SUDDEN DECEL AND/OR FRONTAL IMPACT. A FEW MOS LATER IN 01/99, I WAS IN AN ACCIDENT AND THE POLICE RPT STATES THAT I BROADSIDED A 81 CADILLAC ON THE FRONT DRIVER'S SIDE AT APPROX 35 MPH. THE FRONT END OF THE CADILLAC WAS DETROYED. I INJURED MY NECK, BACK, AND SHOULDER AS THE SEAT BELT DID NOT LOCK WHEN I FLEW FORWARD. AFTER THE ACCIDENT, I WENT TO HONDA CARS OF MESA FOR BODY REPAIR. IT COST SEVERAL THOUSAND $, W/ SIGNIFICANT FRONT END DAMAGE AND A BENT FRAME. MY AIR BAGS DID NOT DEPLOY IN THIS ACCIDENT. I REQUESTED AN AIR BAG FCHECK AND MY FRIEND AND I WERE TOLD BY THE MGR OF SERVICE THAT THE AIR BAGS WERE OK AND THE SRS KNOWS WHEN TO DEPLOY THE AIRBAGS. HE SAID THAT THE COLLISION WAS NOT ENOUGH TO CAUSE THE AIRBAGS TO DEPLOY; HOWEVER, I HAD DIRECT FRONTAL IMPACT AT 35 MPH. MY CAR WAS ALSO BACKED OVER BY A GARBAGE TRUCK IN5/99 W/O AIR BAG DEPLOYMENT. IN 04/03, I BEGAN TO HAVE PROBS WITH THE SRS LIGHT COMING ON AND STAYING ON. THE LIGHT WAS STAYING ON UNTIL THE CAR WAS RESTARTED. WITHIN 2 WKS, MY SRS LIGHT STAYED ON. I TOOK MY CAR TO A HONDA CERTIFIED MECHANIC. HE SAID THE SRS UNIT WAS BAD AND THE CODE GIVEN WAS 7-2, 7-3 WHICH INDICATES A BAD UNIT AND REQUIRES REPLACEMENT. THE PART COST WAS $370. AND THE LABOR WAS $75. THE DAY AFTER THE REPAIR, THE SRS LIGHT CAME ON AND STAYED ON. WITHIN 2 MOS THE PART WENT BAD AND THE UNIT GAVE THE CODE 7-2, WHICH INDICATES REPLACEMENT W/O DIAGNOSTICS. HE FELT THE INITIAL PART MAY HAVE BEEN BAD AND REPLACED IT W/ HONDA'S PARTS WARRANTY, BUT IF IT HAPPENED AGAIN, THERE WAS ANOTHER CAUSE FOR THE MALFUNCTION.THE PROB HAPPENED THE DAY AFTER I LEFT THE SHOP AND THE LIGHT IS ON AGAIN DURING MOST TRIPS. MY MECHANIC STATED THAT THE DEALER WILL NEED TO CONTACT THEIR TAC.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10031277July 28, 2003
AIR BAGS
WHEN USING THE LIGHTER PLUG VEHICLE'S SRS SENSOR LIGHT STAYS ON. DEALER NOTIFIED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029246July 26, 2003
SEATS
I PURCHASED A HONDA CIVIC HYBRID VEHICLE IN MARCH OF THE CURRENT YEAR WITH THE INTENTION OF SAVING GAS AND BEING KIND TO THE ENVIRONMENT. THE CUSTOMARY BRIEF TEST DRIVE BEFORE PUCHASING THE CAR LED ME TO BELIEVE THIS WOULD BE A GOOD CAR FOR MY HIGH MILEAGE LIFESTYLE. WITHIN A MONTH I STARTED HAVING ACHES AND STIFFNESS IN MY NECK AND LOWER BACK. AT TEN WEEKS I WAS IN SO MUCH PAIN THAT I CALLED A CHIROPRACTOR, CRYING WITH PAIN, ON A SUNDAY MORNING TO BEG FOR HELP. (I HAD NOT REQUIRED CHIROPRACTIC HELP FOR THE PREVIOUS 5 YEARS). THE CHIROPRACTOR TREATED MY BACK WITH HEAT AND MASSAGE FOR OVER AN HOUR AND THEN WENT WITH ME TO MY NEW CAR TO CHECK OUT THE SEATS. SHE IMMEDIATELY POINTED OUT THAT THE DESIGN OF THE SEAT GAVE NO BACK SUPPORT AND WAS TOO SHORT IN THE SEAT TO SUPPORT THE LEGS WHILE DRIVING. WITH THE DOCTOR'S HELP AND ADVICE AS TO CUSHIONS I COULD PURCHASE I WAS ABLE TO LEAVE ON THE TRIP BUT COULD ONLY DRIVE AN HOUR AT A TIME. MY COUSIN DID MOST OF THE DRIVING FROM BAKERSFIELD, CALIFORNIA TO PORTLAND, OREGON (APPROXIMATELY 900 MILES) WHILE I SAT IN THE PASSENGER SEAT ON SPECIAL CUSHIONS WITH MY FEET UP ON THE DASHBOARD TO RELIEVE THE PAIN.WHEN I GOT BACK HOME I WENT BACK TOT HE CHIROPRACTOR IMMEDIATELY, AND HAVE BEEN TREATED TWICE A WEEK FOR THE PAST TWO WEEKS. I'M DOING PHYSICAL THERAPY AND USING A WIDE VARIETY OF SUPPORT CUSHIONS. RELAX THE BACK STORES HAVE BECOME MY NEW BEST FRIEND. BUT THE CIVIC IS STILL IMPOSSIBLE TO BE COMFORTABLE IN. EXTRA CUSHIONS ARE MAKING THE DRIVING EXPERIENCE ALMOST BEARABLE BUT I COULD NEVER DO A LONG DRIVE. FORTUNATELY MY HIGH MILEAGE LIFE IS SPLIT UP INTO 1/2 TO 1 1/2 HOUR TRIPS. BUT IT DOESN'T SEEM FAIR THAT I CAN'T DRIVE LONG THAN 90 MINUTES IN MY $23,000 CAR.*AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10031900July 25, 2003
TIRES, SERVICE BRAKES, HYDRAULIC
THE VEHICLE EXPERIENCED EXTENDED STOPPING DISTANCE WHEN THE BRAKE WAS APPLIED. AS A RESULT THE VEHICLE DIDN'T STOP UNTIL IT WAS IN THE INTERSECTION. *MR *CB *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029182July 25, 2003
AIR BAGS:SIDE/WINDOW, AIR BAGS
SRS LIGHT ILLUMINATES AND SIDE AIRBAG LIGHT ILLUMINATES. REPEATED PROBLEMS WITH LIGHTS, BUT DEALER SAID IT WAS DUE TO THE WAY THE PASSENGER WAS SITTING IN THE SEAT. COMPLAINING TO DEALER OVER THE PAST TWO YEARS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10018228July 25, 2003
TIRES:TREAD/BELT
THE REAR PASSENGER TIRE EXPERIENCED TREAD SEPARATION. FULL SET OF NEW TIRES WERE INSTALLED.*CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029050July 24, 2003
SEATS, POWER TRAIN:MANUAL TRANSMISSION, POWER TRAIN:CLUTCH ASSEMBLY
DRIVERS SIDE SEAT ROCKS BACK AND FORTH, FIRST GEAR LUNGES OUT TO NEUTRAL, SHIFTING GEARS IS NOT SMOOTH AND HAS ROUGH GRINDING FEEL, CLUTCH DOESNT ENGAGE AND DISC ENGAGE PROPERLY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029109July 24, 2003
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, VEHICLE SPEED CONTROL
FREQUENTLY, BRAKING WILL ACTUALLY CAUSE AN ACCELERATION. IF I'M GOING DOWN A HILL AND AM PRESSING SLOWLY ON THE BRAKE TO SLOW DOWN, AND THEN HIT A BUMP IN THE ROAD, THE CAR ACCELERATES AND THERE'S A BUMP, BUMP, BUMP UNTIL FINALLY THE BRAKES ENGAGE. I HAVE TAKEN IT IN FOR SERVICE AND WAS TOLD THIS IS JUST THE WAY ABS WORKS. HOWEVER, I HAVE DRIVEN OTHER CARS WITH ABS (INCLUDING HONDAS) AND HAVE NEVER HAD THIS PROBLEM. THIS HAS HAPPENED OVER 30 TIMES SINCE I BOUGHT THE CAR SEVERAL MONTHS AGO. ONE TIME I NEARLY COLLIDED WITH THE CAR IN FRONT OF ME. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029129July 24, 2003
FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
FUEL GAUGE INDICATOR FAULTY. SOMETIME IT SHOWS AT HALF FULL. WHEN YOU STOP THE CAR AND RESTART IT BACK AT A LATER TIME, IT SHOWS EMPTY WITH YELLOW FUEL LIGHT "ON", ALTHOUGH THERE IS STILL HALF TANK FUEL LEFT. UPON SHUTTING OFF AND RESTART AGAIN, THE FUEL GAUGE THEN SHOWS HALF FULL. WE THOUGHT THIS WAS A ONE TIME ERROR, BUT PROBLEM CONTINUE TO OCCUR FOR A MONTH. TOOK TO RIGHT HONDA SCOTTSDALE (THE DEALER WHERE I BOUGHT THE CAR). THEY TOLD ME THAT THEIR DIAGNOSTIC CANNOT DUPLICATE ERROR AND PROBABLE CAUSE IS ENGINE MANAGEMENT SYSTEM OR FUEL GAUGE IS FAULTY. I ASK THEM IF THEY COULD REPLACE THE PARTS TO IDENTIFY FACTOR AND ELIMINATE THE ISSUE BUT THEY SAY NO. AS LONG THEY COULD NOT DUPLICATE THE PROBLEM, THEY CANNOT DO ANYTHING. TO MAKE THE MATTER WORSE, THERE WAS ALMOST NO GAS LEFT BY THEN. WE ASK IF THEY COULD FILL UP THE GAS TANK, EVEN A GALLON WOULD DO AND THE ANSWER IS NO. RIDICULOUS! WHAT HAPPENED IF I AM IN THE MIDDLE OF THE HIGHWAY AND RUN OUT OF GAS, ALTHOUGH THE GAUGE SHOWS I HAVE PLENTY OF GAS? WHAT HAPPENED IF I AM IN AN EMERGENCY SITUATION AND MY CAR RUN OUT OF GAS? I PAID $18,000 FOR MY 2002 CAR FOR WHAT IS WORTH. DISGRACEFULLY, THE SERVICE DEPARTMENT REALLY NOT CUSTOMER ORIENTED AND THEY DON'T LISTEN TO WHAT CUSTOMER IS COMPLAINING ABOUT. CUSTOMER DON'T HAVE TIME TO DEAL WITH CAR PROBLEM. CUSTOMER DON'T GO TO SERVICE DEPARTMENT IF NOT OF TWO REASON I.E. HAVE AN ISSUE OR SCHEDULED SERVICE. THIS CAR IS ONLY LESS THAN A YEAR OLD WITH 10,500 MILES ON IT. WHAT IS THE USE OF 3YR MANUFACTURER CAR WARRANTY IF SERVICE DEPARTMENT WOULD NOT ENTERTAINED THE CUSTOMER COMPLAINTS. I WISH THEY TAKE THIS MATTER MORE SERIOUSLY AND BE MORE CUSTOMER ORIENTED BY FILLING UP THE GAS TANK. THE COST OF GAS IS NOTHING COMPARED TO WHAT I SPENT ($18,000) AND GOING TO SPEND IN FUTURE (FOR SERVICE & REPAIR).THE SALES CREW SUCK UP TO THE CUSTOMER TO THEIR DEMAND BUT THEN IT THE SERVICE DEPARTMENT WHO PISS OFF THE CUSTOMER AFTERWARDS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028937July 23, 2003
AIRBAGS ON MY 2002 HONDA CIVIC EX DID NOT DEPLOY AFTER HAVING 2 ACCIDENTS GOING BETWEEN 40 AND 60 MPH.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10028877July 22, 2003
UNKNOWN OR OTHER
THE OEM CARPET/MAT WHICH I BOUGHT TOGETHER WITH THE CAR (NEW CAR FROM A HONDA DEALER) STARTED TO GET CAUGHT UP UNDER THE ACCELERATOR PEDAL, CAUSING AN UNSAFE SITUATION WHERE I WOULD LET OFF ON THE GAS, BUT THE MOTOR WOULD NOT RETURN TO IDLE. I COMPLAINED TO THE DEALER, AND THEY DID NOTHING ABOUT IT. I FINALLY REPLACED THE MAT WITH A 3RD PARTY PRODUCT. THAT MAT STARTED DOING THE SAME THING, AND WAS REMOVED ALSO.*AK I RECALL SEEING A RECALL NOTICE IN CONSUMER REPORTS FOR HONDA CIVICS (OTHER YEARS) FOR THE SAME PROBLEM. MENTIONING THIS DID NOT PUSH DEALER TO DO THE RIGHT THING. I'VE LOOKED AT THIS A WHILE TO FIGURE OUT WHY IT HAPPENS. THE CONTOUR OF THE FLOOR AREA UNDER THE ACCELERATOR PEDAL ENDS UP WARPING THE CARPET/MAT INTO A SHAPE THAT ENDS UP CAUSING IT TO CREEP UP AND GET WEDGED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028689July 21, 2003
ENGINE AND ENGINE COOLING, TIRES
IN REQUESTING A QUOTE FOR CAR INSURANCE, A LINK WAS PROVIDED TO THE NHTSA WEBSITE FOR THOSE WISHING TO SEE IF THEIR VEHICLE HAS/HAD BEEN RECALLED. FOR THE HECK OF IT, I DECIDED TO TRY IT. TO MY SHOCK, I DISCOVERED THERE HAVE BEEN 5 RECALLS ASSOCIATED WITH THE 2001 HONDA CIVIC SINCE 2001(RE: SEAT BELTS; FUEL SYSTEM/FUEL PUMP; AND ENGINE & ENGINE COOLING). IT IS NOW 2003, AND I HAVE NEVER RECEIVED ONE NOTIFICATION. THE SYSTEM DID NOT SPECIFY IF THESE RECALLS ARE RELATED TO THE EX MODEL, WHICH IS WHAT I HAVE. HOWEVER, THE THOUGHT THAT THE RECALLS ARE RELATED TO MY VEHICLE HAS ME SERIOUSLY CONCERNED AND NEEDLESS TO SAY VERY FRUSTRATED AT THE THOUGHT THAT I WOULD NOT BE CONTACTE BY HONDA.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028715July 21, 2003
ENGINE AND ENGINE COOLING:ENGINE
CAR LEAKS OIL. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028653July 20, 2003
ELECTRICAL SYSTEM:WIRING
1998 HONDA CIVIC LX WIRING HARNESS RUN UNDER INTAKE MANIFOLD SHORTING OUT DUE TO WIRING INSULATION BEING ABRADED BY THE INTAKE MAINIFOLD. ACCORDING TO HONDA SERVICE TECHNICIAN EVERY TIME THE CAR WAS ACCELERATED THE INTAKE MANIFOLD WOULD CONTACT THE WIRES. HE SAID HE HAD SEEN THIS ON OTHER CARS AS WELL. THIS CONDITION CAUSED THE CAR TO NOT SHIFT, SHIFT ERRATICALLY, OR NOT MOVE AT ALL, AND SPEEDOMETER WAS NOT WORKING CORRECTLY EITHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029363July 16, 2003
ELECTRICAL SYSTEM:IGNITION
CONSUMER STATES THAT WHILE TRYING TO START VEHICLE WOULD BE HARD TO START. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029396July 16, 2003
ENGINE AND ENGINE COOLING:ENGINE
CONSUMER STATES THAT WHILE DRIVING AT ANY SPEED AND WITH NO WARNING VEHICLE WILL SHUT OFF CAUSING CONSUMER TO PULL OVER, AND IT WILL BE HARD TO GET THE VEHICLE BACK STARTED.DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10028386July 16, 2003
TIRES
ALL 4 ORIGINAL EQUIPMENT DUNLOP SP20 TIRES FAILED FOR THE SAME REASON WITHIN A 2 MONTH PERIOD. VEHICLE IS 3.5 YEARS OLD. MILEAGE IS UNDER 28,000 INNER AND OUTER LAYERS OF RUBBER SEPARATED. IF I DID NOT NOTICE THE FIRST AND KEEP A CAREFUL WATCH ON THE OTHER 3, THIS MIGHT HAD CAUSED A CRASH. FIRST TWO WERE REPLACED UNDER WARRANTY WITH A 60% CREDIT ALLOWANCE. THE OTHER TWO I AM REPLACEING WITH A DIFFERENT BRAND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10022618July 11, 2003
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC, EQUIPMENT:ELECTRICAL
WHILE DRIVING, THE STEERING WHEEL LOCKED. *AK THE CONSUMER HAD COME TO AN INTERSECTION, HAD HER FOOT ON THE BRAKE, SUDDENLY THE STEERING LOCKED, AIMED THE VEHICLE TO THE RIGHT, WENT OFF THE ROAD, OVER THE CURB AND ALMOST REAR ENDED BY A TRACTOR TRAILER. THE REAR OF THE VEHICLE WAS STILL IN THE DRIVING LANE. THE CONSUMER WAS ON THE WAY TO THE DEALER TO HAVE THE BRAKES CHECKED OUT ALONG WITH THE REMOTE STARTER WHICH ALLOWED THE VEHICLE TO BE DRIVEN WITHOUT KEYS. THE VEHICLE WAS RETURNED TO THE DEALER FOR A BRAKE DEFECT. *SCC *JB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10027015July 10, 2003
VEHICLE SPEED CONTROL:ACCELERATOR PEDAL
CONSUMER STATES THAT WHILE DRIVING FUEL SUPPLY WAS "FULL ON" AS IF DEPRESSING GAS PEDAL TO THE FLOOR. THE VEHICLE SUDDENLY ACCELERATED, CAUSING CONSUMER TO UTILIZE PARKING BRAKE IN ORDER TO STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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