GMC Yukon Complaints

6,462 consumer complaints on file.

#11457663March 21, 2022
AIR BAGS, SEAT BELTS, SERVICE BRAKES
The contact owned a 2005 GMC Yukon. The contact stated that while her husband was driving at 80 MPH in an interstate with her in the passenger seat and her two children in the rear seats, the steering wheel seized inadvertently and the brake pedal was depressed but failed to respond. There were no warning lights illuminated. The vehicle veered off to the left side of the road. The contact stated as her husband was trying to regain control of the vehicle, the tires hit the pavement and the vehicle rolled over 7 times in a ditch, within 180 yards and landed on its passenger side. The air bags failed to deploy. The contact and her husband noticed that the children were no longer in the vehicle and they immediately exited the vehicle through the front driver's side window to search for them. The contact stated that her 12 year old daughter who was sitting in the rear passenger side seat of the second row with a seat belt, was ejected through an unknown window and landed in a bush, 80 yards away from where the vehicle had landed. The contact referenced NHTSA Campaign Number: 05V163000 (Seat Belts). The contact's 20 year old son who was sitting in the rear driver seat of the second row with no seat belt, was ejected through an unknown window and landed 50 yards away from where the vehicle had landed. The contact and her family were transported to the hospital with the assistance of emergency units. The contact's son sustained a concussion, swollen knee injury, laceration on the head with 18 staples in the back of his head, 3-4 stiches on his thump and lacerations all over his body. The contact's daughter, who had been airlifted from the first hospital to a second hospital, sustained fractured skull, epidural hematoma, 2 internal brain hemorrhages, an unknown fractured part of the body, 2 dislocated primary teeth , deep laceration on her left hand that required 10 stiches and could lead to permanent nerve damage, deep laceration on her torso that required 8-10 staples. The contact's husband sustained a dislocate
Crash:
Yes
Fire:
No
Injuries:
4
Deaths:
0
#11457127March 17, 2022
AIR BAGS
The contact owns a 2013 GMC Yukon. The contact stated while her son was driving approximately 20 MPH the driver's side curtain, passenger side curtain and ceiling air bags deployed with no accident occurring. The contact stated her son did not see any warning light illuminated. The contact's son safely pulled over to the side of the road and turned the vehicle off. The contact's son attempted to restart the vehicle, however it took several attempts to restart the vehicle. The son suffered injuries to the left side of his face and top of head, but did not seek medical attention. The vehicle had not been taken to local dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 108,000.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11456279March 11, 2022
CHILD SEAT
The contact owns a Recaro car seat, Model Type: Young Sport Hero, Model Number: N/A, Manufactured Date: N/A. The car seat was being utilized in a 2015 GMC Yukon. The contact stated that her child was able to climb out of his car seat since there was no clasp on the harness to restrain him. The contact had to use the vehicle’s seat belt to restrain the child securely. The manufacturer was made aware of the failure and advised the contact to not let her child climb out of his safety seat. The car seat was not repaired or replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455912March 9, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2017 GMC Yukon. The contact stated that while stopped at a stop sign, the brake pedal was depressed however, the passenger’s side rear taillight failed to illuminate. The vehicle was not taken to a dealer or independent mechanic to be diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 53,570.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455667March 8, 2022
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
The contact owns a 2015 GMC Yukon. The contact stated while driving 40 MPH, he had to depress the brake pedal with extra force to stop the vehicle. The contact stated that the brake assist warning light was illuminated. The contact was able to continue to drive to his destination. The contact took the vehicle to an independent mechanic, where the repair was being performed. The contact called the local dealer and made them aware of the failure. The vehicle was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 73,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455742March 8, 2022
UNKNOWN OR OTHER, LANE DEPARTURE: WARNING, LANE DEPARTURE: ASSIST
The heads up display starting with the 2022 model removed the colored lane departure warning from the sides of the road graphic that is in line with the road and moved it to a very small display to the left side of the driver's field of view. Now to see the lane departure warning requires a shift of the driver's view to the left and a head tilt if wearing progression bifocals. On prior year models the colored warning provided an early alert well before the seat vibrates as the warning. Taking my vision off the road caused me to come up on a very slow moving car that required the automatic braking to slow my vehicle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455148March 4, 2022
EXTERIOR LIGHTING
Taillights and Brake light LEDs go out unexpectedly or work intermittently creating a safety hazard that drivers behind the Yukon are unable to see your taillights at night or when your braking causing Potential rear end collisions. For this common problem GM recalled the taillights of 2015-16 models, but the 2017+ models that still have the same exact taillights with the same issue but has not been recalled yet. Costing owners out of warranty $800 per taillight assembly. Please look into this safety issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11455045March 3, 2022
EXTERIOR LIGHTING
The left rear tail light has gone out. There is no user replaceable bulb and this is a sealed unit. The deal has quoted almost $800 to replace. I feel a sealed unit should not fail prematurely and should last the entirety of the life of the vehicle. Had it been user serviceable, this would be a simple repair/fix.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11454133February 25, 2022
AIR BAGS
The contact’s son owned a 2013 GMC Yukon XL. The contact stated while her son was driving 25 MPH on an icy roadway while slowing down to change lanes he lost control of the vehicle after hitting a patch of ice. There was no warning light illuminated. The vehicle went off the road ran through a residential fence, then collided with a parked vehicle with the rear end, ricocheted off that vehicle, then slid and collided with a tree on the driver’s side door. The contact stated that the air bags failed to deploy. A police report was filed. The contact stated her son was not injured. The vehicle was drivable and driven back to the contact's residence. Later the vehicle was towed to a local dealer where an insurance adjuster declared the vehicle a total loss. The contact stated that she had received a notification for NHTSA Campaign Number: 21V054000 (Air Bags). The manufacturer was not notified of the failure. The failure mileage was 174,000.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11453688February 23, 2022
ENGINE, FUEL/PROPULSION SYSTEM
Model Year(s):2009Manufacturer:GENERAL MOTORS CORP.Campaign ID Number:09V154000Potential Number of Units Affected:27188Summary:GM IS RECALLING 27,188 MY 2009 CADILLAC ESCALADE, ESCALADE HYBRID, ESCALADE ESV, AND ESCALADE EXT; CHEVROLET AVALANCHE, SUBURBAN, TAHOE, TAHOE HYBRID, AND COLORADO; AND GMC YUKON, YUKON HYBRID, YUKON XL, AND CANYON VEHICLES. THE FUEL SYSTEM CONTROL MODULES MAY HAVE A CONDITION IN WHICH AN ADHESIVE SEPARATION OF THE ROOM TEMPERATURE VULCANIZING (RTV) SEAL BETWEEN THE SEAL AND THE HOUSING MAY ALLOW WATER TO SEEP INTO THE MODULE.Consequence:WATER IN THE MODULE COULD CAUSE A SHORT OR OPEN CIRCUIT, ILLUMINATION OF THE SERVICE ENGINE SOON LAMP, SETTING OF DIAGNOSTIC TROUBLE CODES OR THE ENGINE MAY BE HARD TO START, MAY NOT START OR MAY STALL INCREASING THE RISK OF A CRASH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453430February 22, 2022
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2007 GMC Yukon. The contact stated that the front driver’s side dashboard was cracked. There were multiple cracks that had since developed. The contact took the vehicle to the local dealer for unknown recall repairs and made them aware of the failure. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453432February 22, 2022
EXTERIOR LIGHTING
Brake light on the passenger side has failed and non operational. I have researched this and found it is way to common to not be a manufacturer design issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453520February 22, 2022
ELECTRICAL SYSTEM, STEERING, ENGINE
The largest issue was today, 2/22/2022, when I was driving doing 56 miles per hour it felt like it wouldn't accelerate. Then all of a sudden, the wheel kind of jerked right and the car shifted down all on it's own and I was doing 25 mph. The check engine light came on immediately after the violent jerking happened. I was on a 4 lane highway and had to immediately pull over onto the shoulder. It was jerking forward and back as I was trying to pull over on a freeway where the speed limit is 70 mph!!! I had my 80-year-old mother in the car with me. AND YES!! It put us both at great risk! I had to call a tow truck and they towed it to a dealership 9.8 miles away. When I talked to the Assistant Manager, he said that there were 3 other GMC Yukon 2016 that had come in today - ALL WERE 2016 GMC YUKON MODELS WITH 125K MILES. My GMC has 124,700 MILES all with Transmission problems. This can't be an anomaly. So I got online and there are many, many complaints about this transmission. As a matter of fact, it appears in 2019 there was a Class Action Lawsuit about this very thing. I will not know until tomorrow for sure what the issue is - because the dealership could not get to it today. However, something significant happened. As a side note, recently I had an electrical problem where sensors, etc are all saying need to be serviced and none of them are working. I had appt today at 10:30 am to have them check this. On the way there, the violent jerking and sudden downshift and check engine light came on. I was scared to death and so I pulled over and called a tow truck. The dealership did not tell me this is a common issue, nor was I aware. The dealership told me if it is in fact the transmission - cost is $6,000!!! I need someone to contact me to discuss this. Thank you, [XXX]phone - [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453281February 21, 2022
EXTERIOR LIGHTING
LED taillights have both gone out. One was replaced by a "service bulliten" and it didn't cost us. The other recently went out at approx 80k miles. These are supposed to last the life of the vehicle. Replacement cost is $750. After doing research, there is a recall for 2015-2016 GMC Yukon taillights that are the exact same product. I contacted GMC and they refuse to replace the known defect part. This is going to cause someone to get seriously hurt. They know the part is defective or they wouldn't have had a recall on the 2015-2016 models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11452362February 17, 2022
UNKNOWN OR OTHER
Vehicle has a cracked dash in three places. One over speed odometer the other right at the air bag passenger another in middle. Vehicle is garage kept all year round.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451188February 9, 2022
ENGINE, POWER TRAIN, FUEL/PROPULSION SYSTEM
The transmission failed while merging and almost caused a collision. After a complete transmission replacement, the fuel injectors failed causing the same issue. GM extended fuel injector warranty due to the number of similar issues, but not in my state.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451007February 8, 2022
POWER TRAIN
Transmission Code P0700 and P0796 ( pressure control) I was on the Interstate and my 2015 GMC YUKON SLT Engine locked up and shift down to 2nd gear. Causing other cars to almost hit me from behind and possibly causing an accident. I had to quickly veer off on the side of the road so that they wouldn’t hit the back of me. Immediately my engine light came on. Didn’t have this problem prior to the breakdown. Brought it to GMC dealership they told me my torque converter was bad along with Computer TCM and Valve body. They said I need a new transmission. My SUV have 132k miles. I called around at other transmission shops and they ALL said they are getting 3-4 GMC YUKONS in to fix a week and knew exactly what the problem was with SUV. They couldn’t understand why GMC wasn’t correcting the problem. Also, last year had to replace the Cam Shaft, Lifters and Catalytic Convertor that’s was $6000 now they tell me $5500 for Transmission. That’s $12000+ in repair in lease than 1.5 years. Never have I had this much major problem on a vehicle. This is a major safety issue especially on interstate.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451038February 8, 2022
AIR BAGS, ELECTRICAL SYSTEM
Purchased the vehicle brand new on 12/3/21. On 12/21/21 vehicle started to display 'Service Safety Restraint System' and Airbag light was on. Also, all controls on the overhead console (sunroof, sunroof shade, MAP lights, rear access control, auto folding seat control) were no longer working. The passenger airbag light on the overhead console that notifies if the airbag is on or off was also no longer lighting up. The interior overhead lights in all 3 rows of the vehicle are not working and the fold down mirror lights are not working. I contacted my local dealership and they said the overhead console had failed and was the cause of the issues. They stated they had ordered the part and that I could come pickup my vehicle. They did state the part was backordered and it could be weeks before the part arrived. I asked if the vehicle was safe to drive as the airbag light was on, the passenger airbag light was no longer lit up, and the 'Service Safety Restraint System' error continued to display. They stated they could not guarantee that the airbag system was functioning properly, but I could still come get the vehicle. I asked if they had a loaner vehicle they could provide me with as I was concerned about the airbag system not functioning properly and they stated they did not have any loaner vehicles. I have contacted the dealership several times to see if there are any updates on the part and they have told me the part is still backordered and have no ETA of when the part may be in. So, I have been driving around in a vehicle for almost two months that has non-functioning airbags. This is a significant safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450419February 4, 2022
SERVICE BRAKES
The contact owns a 2011 GMC Yukon. The contact stated that while driving at 60-65 MPH, the check engine warning light, the ABS warning light, the emergency parking brake warning light, the stability tract warning light, the warning indicator “Service Brake System” and other unknown warning lights illuminated. The brake pedal was depressed but felt rigid and failed to respond. The contact depressed the brake pedal with more pressure, but it hesitated to respond, causing 40 feet in stopping distance delay. The contact continued to drive the vehicle. The vehicle was taken to the dealer where it was diagnosed that the EBCM module, the BPCM module and the valve ABS unit needed to be replaced. The contact stated that the vehicle was repaired; however, the failure had been reoccurring while driving. The manufacturer was notified of the failure and referred the contact to the dealer for diagnostic testing. The vehicle was not repaired. The failure mileage was approximately 131,814.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11450422February 4, 2022
EXTERIOR LIGHTING
The contact owns a 2017 GMC Yukon. The contact stated that while using the remote start-up feature, he noticed that the rear passenger's side brake light and taillight were inoperable. The vehicle was taken to the dealer and diagnosed that the taillight assemblies needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 41,169.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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