GMC Yukon Complaints

6,462 consumer complaints on file.

#11441911November 29, 2021
UNKNOWN OR OTHER
The dashboard is cracking on both sides with one crack leading to the air bag. This creates a hazard as it could impact airbag or pieces of dash could cause injury as they are sharp. Dealers will not replace although it appears to be known issue
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441921November 29, 2021
AIR BAGS
The contact owns a 2013 GMC Yukon. The contact stated that while driving at various speeds, she noticed a vibrating sound coming from the passenger’s side dashboard. She stated that there was a split in the dashboard that was causing the sound. The contact stated there was no warning light illuminated. The contact was concerned that in the event of a crash, the air bag would not deploy. The contact received notification of NHTSA Campaign Number: 21V053000 (Air Bags) and an appointment was scheduled to repair the vehicle. The vehicle was not yet repaired. The approximate failure mileage was 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441870November 28, 2021
SERVICE BRAKES, ELECTRICAL SYSTEM
Rear driver taillight assembly does not work all the time! One day it works the next day it does not! I had to have the passenger side replaced about 6-8 months ago & it was replaced by the dealer at that time & there was no cost to me as it was under warranty at that time! I think there may be an issue with the LED bulbs! Now the problem is with the drivers side! This is a safety problem and a recall should be issued!!!!It is no longer under warranty & out of pocket cost may be $600 to $1000!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441713November 26, 2021
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
My car is not shifting right. I took it into GMC, and they said they corrected it. I have taken in two times for this issue already. Today I almost was in a car accident because the car would not shift properly and it shoved me forward like A car hit me from the back. The car is not shifting properly at all. And now it’s making a muffling sound and it’s like stuck in a gear. I pulled over and I parked and then I reversed and then I went to hit the gas again to try to go slowly and it jolted forward again. This is serious and needs repaie
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441670November 25, 2021
STRUCTURE:BODY
Dashboard cracked due to cheap plastic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11441005November 19, 2021
AIR BAGS
Takata recall. The contact owns a 2013 GMC Yukon. The contact received a recall notice for NHTSA Campaign Number: 21V054000 (Air Bags) however, upon contacting the dealer, he was informed that since his dashboard was cracked, the recall could not be performed free of charge. The contact was provided an estimate for the dashboard repair. The manufacturer was not made aware of the issue. The contact stated that the manufacturer should have covered the cost of the dashboard due to the recall. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440920November 18, 2021
VISIBILITY:SUN/MOON ROOF ASSEMBLY
The contact owns a 2017 GMC Yukon Denali. The contact stated while driving 25 MPH, the sunroof glass exploded without impact. The contact took the vehicle to the local dealer, where it was diagnosed with needing the sunroof glass to be replaced. The vehicle was not repaired but was pending repairs. The manufacturer had not been informed of the failure. The failure mileage was approximately 65,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440783November 17, 2021
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2013 GMC Yukon. The contact stated that he noticed there was a crack on the passenger’s side dashboard. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440420November 14, 2021
EXTERIOR LIGHTING, SUSPENSION
Break like when out and only solution iam being given is to replace the whole housing at 800$ and it seems this a faulty component.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11440107November 11, 2021
SERVICE BRAKES, EXTERIOR LIGHTING
2017 GMC Yukon Denali 4WD. Rear passenger brake light intermittently fails while driving Confusing and causing motorists behind my vehicle to receive inconsistent intermittent brake warning lights to alarm other motorists I have stopped. Someone is going to end up slamming into me because of this. It’s a dangerous common failure that needs to be address ASAP. I’m not waiting but GM’s executive corporate office will get the entire bill plus time lost and another BBB review.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439897November 9, 2021
AIR BAGS
The open recall on this vehicle cannot be complete without the customer being fully responsible for damage that might be caused during the recall repair. GM is advising all dealerships to force customers to sign a waiver if they have the recall work performed releasing GM and the dealer from all responsibility of any damage done to the dashboard. If the dashboard is damaged and has to be replaced then the customer is faced with a more than $1000 repair job therefore the customer must choose between feeding and caring for their family or risking the passenger being seriously injured or killed due to the faulty airbag issue. GM should stand behind the decision they made to use cheap plastic for their dashboards on this vehicle instead of punishing their customers and costing them more money or risking injury or death to passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439688November 8, 2021
AIR BAGS
Takata recall. The contact owns a 2011 GMC Yukon. The contact received a notification for NHTSA Campaign Number: 21V054000 (Air Bags) however, the part for the recall repair was unavailable. The dealer had been notified of the recall; however, the contact was informed that parts were not yet available. The manufacturer had been notified of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439594November 6, 2021
UNKNOWN OR OTHER
My husband and I were driving down the freeway with our three children when without any warning, we heard a loud explosion and what felt like something hit our vehicle. There were no other cars near by. When we pulled off the freeway into a gas station to look at the vehicle the sunroof had a huge hole in the center. The remaining class attached to the vehicle was all shattered. There was shattered class on the closed shade. We didn't know what happened. It was very traumatizing. We thought someone threw something at us or something had fallen on the vehicle. If the sun shade wasn't closed, glass would have entered the vehicle and could have caused injury to us or our children in the back seats.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439166November 3, 2021
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
The rear lights on my vehicle - including brake lights - intermittently stop working. I was unaware of this issue until I had someone follow me to my destination to make me aware. This is extremely dangerous that could lead to a wreck with the potential of bodily injury. GMC has issued a service bulletin (admitting to using faulty parts) related to this problem, however, they have limited the coverage to mileage and year. GMC should be required to issue a full recall on any vehicle impacted by this serious safety concern.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439170November 3, 2021
AIR BAGS
Takata Recall. The contact owns a 2011 GMC Yukon. The contact received notification of NHTSA Campaign Number: 21V054000 (Air Bags) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11439035November 2, 2021
ELECTRICAL SYSTEM, STEERING, EXTERIOR LIGHTING
Steering locks up at lower speeds or when turning into a parking lot all the ligths shut off at the same time the steering does it has happened more at night lights flicker both interior lights and exterior lights a/c shuts off radio shuts off i have went to different dealers and have not been able to fix this problem even doh i show them videos of what it does both my wife and i have almost had a few accidents because of this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438194October 26, 2021
ELECTRICAL SYSTEM
The problem initially started around August 19th when my daughter was driving the SUV. It started suddenly flashing multiple service problems ex trailer brake service, park assist service and stability track service. It started flashing them over and over every second and the engine would rev up then slow down which continued even after she was able to pull over and get it into park. It was terrifying for her. We had the vehicle towed to GMC. GMC felt the electrical problems were due to the fuse box so they replaced the entire fuse box and changed all the fuses. Last week, my daughter again was driving home on the highway and the vehicle started doing the same warning but also displayed several more warnings and the car was lurching forward and slowing down over and over again despite trying to maintain a safe speed. She was close to home and thankfully made it safely home. I drove the car the next morning a few miles to see what was going on and it started doing the same thing with alerts, servicing cycling through the dashboard and the speed and rpm kept revving up and slowing down, I could not maintain a steady slow speed as it seemed like the car was braking every few seconds so it kept lurching forward out of control. We had the car again towed to the same GMC. This time GMC changed out all the battery cables going to and from the batter itself. My husband picked up the car a few days later after being told the problem had been fixed. Within a couple miles of leaving the dealership (and thankfully before getting on the highway) the car started again with the lurching, revving and continuous flashing of a multitude of service alerts/failures. GMC had the car towed back to the service center where it has remained as they run more diagnostic tests. We are concerned that there is a serious electrical problem that they have been unable to figure out on this vehicle which has put each of us at serious safety risk when trying to drive it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438057October 25, 2021
EXTERIOR LIGHTING
The driver's side brake light and tail light has failed completely and the passenger side brake light and tail light fails intermittently. This is a safety issue that should be recalled. The vehicle only has 50k miles on it and I should not have to pay $800 per tail light to fix it!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438105October 25, 2021
AIR BAGS
2011 GMC YUKON. CONSUMER WRITES IN REGARDS TO TAKATA AIRBAG SAFETY RECALL. THE CONSUMER STATED THE DEALER REFUSED TO HONOR THE RECALL DUE TO THE VEHICLE'S AGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11438090October 25, 2021
SERVICE BRAKES
On Friday October 22, 2021 around 7:20am as I was driving my children to school I was driving around 40 mph when suddenly I received an alert on the dashboard saying “brake system fail”, I then proceeded to brake to make sure my breaks were working when I noticed they did not work. I then started pumping the gas pedal repeatedly to make the vehicle stop. My car was not stopping and my children and I panicked and started crying. As I was getting closer to a vehicle and ready to crash I swerved the vehicle to the right where it was just an empty lot. I continue to press and pump the brakes until the vehicle came to a complete stop. I took pictures of the dash board once the vehicle was completely off. My Vehicle was towed to my house shortly after. I refuse to drive that vehicle after the terrible experience that jeopardize the life of my children and myself. We have suffered emotional distress.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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