GMC Yukon Complaints

6,462 consumer complaints on file.

#11479801August 17, 2022
AIR BAGS
What component or system failed or malfunctioned, and is it available for inspection upon request? - Airbags How was your safety or the safety of others put at risk? - Airbags did not deploy during the car accident. Has the problem been reproduced or confirmed by a dealer or independent service center? -No Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? -No Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? - None.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11479857August 17, 2022
AIR BAGS
The contact owns a 2014 GMC Yukon XL. The contact stated upon picking up the vehicle after the recall repair of NHTSA Campaign Number: 21V054000 (Air Bags), she noticed that the dashboard was severely damaged. The contact stated that the driver's side of the dashboard had a hole as big as the palm of her hand. The contact stated that the passenger side of the dashboard where the air bag was located had two cracks that extended to the area where the passenger's side air bag was located. The contact stated that the dashboard was making rattling sounds while driving. The dealer and the manufacturer were notified of the failure but provided no assistance. The failure mileage was approximately 159,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479116August 13, 2022
UNKNOWN OR OTHER
THE TRAILER BRAKE SYSTEM DISPLAYS ON DASH EVERY 10 SECONDS, KEEPS ON DINGING LOUD AND WILL NOT CLEAR WHILE IM DRIVING.. IT JUST STARTED OUT OF KNOWHERE AND I NEVER USED THE TRAILER SYSTEM OR TOWED ANYTHING SINCED I PURCHASED THIS TRUCK. I SAW SEVERAL COMPLAINTS ON THIS SAME ISSUE/PROMBLEM. i JUST SPENT NEARLY $800 ON FRONT BRAKES AND ROTORS. I SHOULDN'T HAVE TO COME OUT OF POCKET TO GET THIS RESOLVED. GM NEEDS TO FIX THIS PROBLEM!!! LIKE I MENTION, I NEVER USED THE TRAILER SYSTEM AT ALL AND NEVER WILL. I DRIVE A 2015 YUKON DENALI SUV, BEEN HAVING PROBLEM ALSO WITH THE JERKING OF THE VEHICLE WHEN ITS PUT IN DRIVE. THE DEALER SAYS THAT THIS IS NORMAL, SOAGAIN SOMETHINGS NOT RIGHT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478537August 10, 2022
EXTERIOR LIGHTING:BRAKE LIGHTS
My taillight has blown and I read online that several other vehicles like mines had this problem. The bulb itself can not be replaced. The whole LED box need to be replaced and one side onlybis roughly $800. Being a single mom of 3 boys, how can I afford that? I need my car inspected but with this issue I dnt know what to do. Please help.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478531August 10, 2022
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2022 GMC Yukon. The contact stated that after starting the engine, the instrument panel display would not turn on. During the failure, safety features such as the speedometer and fuel gauge were not available to the driver. The contact indicated that the failure was intermittent. The vehicle was taken to the local dealer who performed a software update but the failure continued to occur. The manufacturer was notified of the failure but no assistance was offered. The failure mileage was 200
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478375August 9, 2022
EXTERIOR LIGHTING
Left tail light flickers, after reading internet comments learned that tail light board connections are made of very flimsy metal material, they crack with normal vehicle operations. LED lamps are fine but the power connections to the lamps breaks therefore it renders taillights useless. Replacement cost of those lamps are $700-$800 parts alone. On the internet there is some information I’ll attach that pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478413August 9, 2022
EXTERIOR LIGHTING, SUSPENSION, SERVICE BRAKES
I purchased a 2017 GMC Yukon Denali brand new off the showroom floor. I have maintained the services thru GMC dealership. I had to replace the struts and rear and front shocks due to hydraulic system leaking and locking up my brakes and causing extra pressure on my braking system to stop my vehicle. This cost me over $5000 to replace out of my pocket and I saw there was a previous recall in 2019 for similar problem but i was told my issues were not covered under the recall. I have also had to replace both taillights within 2years of purchasing my brand new vehicle and now they are out again. This will be my second time having to replace the LED tail lights that cost over $375 light which were stated as never go out of lifetime guarantee. You cannot just replace the bulb you have to replace the whole tail light which takes weeks to come in and then additional labor costs. The previous
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478011August 7, 2022
ENGINE
The intake valve spring broke and destroyed the cylinder and engine. The damage was verified by a certified GMC dealer and submitted to GMC who said they would replace the engine under the warranty. No warnings or symptoms occurred prior to the total engine failure. The vehicle is under the 60000 warranty and has been at the dealer for going on 7 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477185August 2, 2022
ELECTRICAL SYSTEM, ENGINE
The engine turns off when driving. This has happened at least 50 in the 2 years I've owned the vehicle. It has been serviced at Garland Shelton GMC in Temple, TX. The issue is not fixed. The battery and the negative cable have been replaced. When the engine dies none of the electrical works until I open the hood and wiggle the negative battery cable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11477200August 2, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
On a road trip out of state we stopped for gas. We got back on the road and few miles out the car suddenly slowed and gave a message on the screen something about acceleration. We pulled over and next the reverse didn’t work. We stayed overnight then next day the reverse still did not work. We were able to place in drive and continue on but we don’t have fully functioning reverse mode.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476889August 1, 2022
SEAT BELTS
Front passenger seatbelt has always locked up after being put on, which does not allow the passenger the ability to move more than a couple of inches at best.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476468July 29, 2022
SERVICE BRAKES
I was driving around 55 miles per hour and applied the brakes. I had little to no brakes and had to use the emergency brake to stop the vehicle. Luckily there was no car in front of me or a collision would have occurred. I had multiple ABS light, service stabiltrak, service brake lights engage. It happened once more going to the next light. I pulled over and removed the negative battery cable and waited 2 minutes and re attached it. The brakes feel spongy. I have researched the forums for the electric hybrid models and there were multiple other vehicles with the same symptoms as mine. Dealership says there are no recalls for the vehicle, even though multiple other hybrids are having the same issues and wanted to charge me $135 diagnostic fee to check the brake system. This is a safety hazard and should be investigated by GMC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476555July 29, 2022
ENGINE
I just got my vehicle into the dealership because it's 115 degrees outside and the air conditioning stopped working. I am 8 hours away from home traveling with 6 children so I begged them to squeeze me in the same day for repair and they did. The dealership is saying it's a Crack in the air conditioning condenser and it's $1,600 to repair. This is unbelievable. 80,000 miles on it. This should be a safety concern. Sitting in stop and go traffic for hours in 115 degrees is unacceptable. GM needs to fix the problem and do their customers right.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476364July 28, 2022
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
The contact owns a 2015 GMC Yukon Denali. The contact stated that the fuel tank was leaking fuel. The contact had not taken the vehicle to a certified mechanic or dealer to be diagnosed or repaired. The manufacturer was not made of the failure. The approximate failure mileage was 130,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11476388July 28, 2022
SERVICE BRAKES
Vacuum
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475536July 24, 2022
ELECTRICAL SYSTEM, SERVICE BRAKES
Trailer break system warning keeps appearing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475454July 23, 2022
SERVICE BRAKES
Trailer brake system service keeps displaying
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11475340July 22, 2022
STEERING, ELECTRICAL SYSTEM, POWER TRAIN
Since I've owned the hybrid yukon, I've had nothing but issues. GMC only made a limited amount of the hybrid models but due to the issues discontinued manufacturing them. why weren't the vehicles taken off the market? started with the jolting from a stop, to not wanting to go into reverse, check engine light, to hybrid battery not shifting into gear, last power steering locked while driving then not starting at all. had sat at the dealership for 4 weeks now sitting at another hybrid shop awaiting for the inverter converter control to be delivered and put in. have spent thousands in the last 2 months repairing trying to figure out issues.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474992July 20, 2022
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2016 GMC Yukon. The contact stated that she was notified by a police officer that the passenger’s side taillight was inoperable. Additionally, the driver’s side taillight was flashing. The vehicle was not diagnosed or repaired. The dealer was contacted and stated that the vehicle was not under recall. The manufacturer was not contacted. The failure mileage was 81,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11474881July 20, 2022
ENGINE
July 5, 2022. Engine Lifter Failure. While driving my new 2022 Yukon Denali (with only 14,400 miles on it), I made a right hand turn into a parking lot. The engine just shut off. No warning lights ever came on. The only thing I had noticed was some unknown noise when I started up the truck and getting underway. The sound promptly went away. I attempted to restart the engine but it would not even turn over. My vehicle was blocking the driveway to the parking lot, creating a traffic hazard on a major street. I had the vehicle towed to a GM dealer who determined the next day that engine had failed due to a known lifter problem. The head mechanic was able to get the truck restarted and the same issue replicated itself. The mechanic received approval to replace the entire engine assembly, but it is on back order. There is no ETA to when the parts will be available. I am fortunate that the vehicle did not shut down in a lane of traffic, on the freeway, or out in the desert or mountains. From my research, this issue with the engine lifters in the 6.2 liter engine has been known by GM for well over 10 years. The engine needs to be recalled and the lifter issue corrected.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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