GMC Yukon Complaints

6,462 consumer complaints on file.

#11487917October 4, 2022
ELECTRICAL SYSTEM
NHTSA Campaign number: 18V586. GM’s number for this recall is 18289
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487720October 3, 2022
POWER TRAIN
The transmission is out. Prior to it going out, I experienced loss of power, gear slipping, shuttering and not being able to go among other things. This is very dangerous and can cause serious accidents to occur. This should not be happening on such an expensive and newer vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487640October 3, 2022
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP:CONTROL/DRIVE MODULE
The contact owns a 2021 GMC Yukon. The contact stated that while driving approximately 5 mph the vehicle suddenly stalled. The contact had to press the accelerator a few times before the vehicle moved. Then after reversing out of a parking space then attempting to put the vehicle in drive and accelerate forward the vehicle stalled instead. The contact was unable to recall any warning lights. The vehicle was not able to go into neutral. The vehicle was towed to the dealership who diagnosed that the fuel pump module failed and needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 9,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487305September 30, 2022
ENGINE
The contact owns a 2016 GMC Yukon. The contact stated while driving approximately 30 MPH, the vehicle began to shudder and she noticed that the park assists, stabilitrak, and check engine warning lights were illuminated. The contact stated that the vehicle then stalled. The contact was able to shift the vehicle to park and restarted the vehicle. Additionally, the contact stated that after the vehicle stalled, the vehicle lost power steering functionality. The contact stated that the failure was intermittent at first but had become constant. Additionally, the air bag warning light and an audible chime would sound when the engine stalled. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that the failure could not be duplicated. The vehicle was not repaired. The contact stated that the failure had recurred. The manufacturer had not been informed of the failure. The failure mileage was approximately 90,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487216September 30, 2022
STRUCTURE:BODY
Purchased new 2014 Yukon Denali in February 2015. Currently have 66,000 miles. September 2022: professional repair of the dashboard performed. Separation began June 2022. Separation of dash became larger, 2" to be exact, then the cracks appeared. Then it became noisy with rattling. According to the repair shop this is a common occurrence in some GM vehicles. GMC does not acknowledge this as a recall. February 5, 2021, our passenger side airbag was replaced by a certified GM/Chevrolet Dealership due to recall. Apparently, removal and replacement of airbag can weaken the dashboard. This is an issue I will advise GM of, whether or not it will make any difference.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486882September 28, 2022
UNKNOWN OR OTHER
My 2009 GMC Yukon Denali has a major safety issue. The hard plastic dash has multiple cracks, which is a huge safety concern in the case of an accident. The dash could explode inside the vehicle causing injury to me and/or other passengers. The dashboard could also interfere with the operation of the airbag due to multiple cracks being around the passenger air bag. I have reached out to GM customer service twice and both time they advised me that a manager will reach out to me but they never did. I’m hoping this report will make GM accountable for the vehicle defect they made and pay to fix/repair the dash.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11486316September 25, 2022
UNKNOWN OR OTHER
Manufacturing flaw in the dash in certain model years causing dash to crack in multiple places without any outside influence.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11485786September 22, 2022
AIR BAGS, FORWARD COLLISION AVOIDANCE: WARNINGS, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was involved in a vehicle accident on 10/6/2021 where my vehicle was stuck by an uninsured motorist driving recklessly on the interstate causing a total of 4 car collision. My vehicle was a a 2021 GMC YUKON SLT SUV, in which I was struck on rear drivers side quarter panel and again by another vehicle in the front bumper by another vehicle that struck in the rear bumper by the reckless driver. With my vehicle being struck by two vehicles I was shocked to learn the Onstar safety security features did not detect or contact me regarding the accident. It wasn’t until the wrecker driver arrived to pull my vehicle onto the tow truck that I received a diagnosis notification email from o star about my antilock braking system. Although I was wearing my seat belt, the impact of the collision was very shocking, my chest and neck struck the steering wheel, my glasses were knocked completely off my face on to the passenger side floor board, my personal belongings in the passenger seat, were thrown and scattered over the passenger floor area. Once the emergency authorities were on the scene everything was about over I contacted Onstar via phone, and asked why wasn’t I contacted or my accident detected, and the call taker/on star representative advised me because my airbags wasn’t deployed, they did not receive a notification or alert regarding my emergency. I have attempted to make contact with Onstar several times since the accident and as of today I have yet to get an answer of why my air bags did deploy and why the emergency sensors did detect the impact notify emergency services as this is a feature that i was charged for monthly and added protection that I counted on to assist me but very much failed me at my time of need.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11485738September 21, 2022
STEERING
After pulling out from parking lot into roadway, steering wheel locked up (right) and vehicle proceeded uncontrolled into a telephone pole - injuring driver. Driver stage 1 & 2 together with seatbelt pretensioner deployed upon impact. No warning lamps or defect symptoms prior to time of failure. Inspection revealed DTC codes for power steering of U0420:00 (invalid data received from power steering module) and U3000:49 (control module internal malfunction). Scanner evidences power steering position sensor data not being reported. Vehicle VIN indicates that it was included in NHTSA recall 21V455000. Power Steering Component Part Nos: 85103817, 848935231 and 85116776.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11484918September 17, 2022
SERVICE BRAKES, VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
When I was merging on the fwy my car accelerated and I couldn’t slow it down. I had to get off the fwy and break really hard. Driving on the fwy and not being able to control the speed or breaks could of caused an accident or cost us our lives. I have an appointment with the dealer service center on Sept 20, 2022. A few weeks ago I noticed the car was having trouble sifting gears.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484954September 17, 2022
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
I had just left the house driving through my neighborhood at about 35 MPH when for no reason the emergency braking engaged. The road was deserted, no other vehicles, pedestrians, dogs or objects in roadway. There was a momentary red dash alert, but I didn't have time to read it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484699September 15, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
On September 9th at approximately 5:00 pm, my wife and I left Augusta and headed to Atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in Atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at John Miles Chevrolet Buick GMC in Conyers, GA. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "Conditions not correct for shifting". It only appeared when the vehicle shifted into neutral.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483754September 9, 2022
ENGINE
Total Engine Failure. Cause UNKNOWN, Driving on highway from family vacation. For 1-2 miles prior to incident car begins running rough, High RPMs, Engine pressure rising. Receive a warning on dash. 'Engine shutting down. No prior warnings or issues in the vehicle life. Pull over' Engine will not restart. Have to call two tow drivers, neither are able to get engine into neutral to tow. Second tow driver uses makeshift skids to pull car onto tow truck. Is towed to nearest GMC dealer. At next business day the car is inspected and prognosis is total engine failure. This was a 2021 just over a year old with 22,000 miles. Vehicle shut down every person in vehicle could have been injured if we had been unable to pull over to a safe location, were driving 70mph on highway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483476September 8, 2022
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT
The contact owns a 2016 GMC Yukon. The contact stated while driving at various speeds, the vehicle was sputtering. The contact stated that the sound had increased over time. The contact took the vehicle to the dealer who stated that the transmission gear oil had failed and needed to be replaced. The vehicle had been repaired. The contact learned that the failure was related to NHTSA Campaign Number: 14V374000 (Power Train) however, the VIN was not included. The manufacturer was not made aware of the failure. The approximate failure mileage was 85,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483232September 7, 2022
ELECTRICAL SYSTEM, STEERING, ENGINE
Monday 5th 2022, (2pm)I was driving with the AC on high as I had just left the mall. The interior was hot. As I left the mall and came to a stop light...the car would rev at stop, and continue to do so until the light changed. I had the oil and transmission fluid changed at 135000. It is currently at 138000. I turned off the AC because it did not seem to work (to cool the car down) and rolled the windows down and open the sun roof. Tuesday 6th, I was leaving the store (4pm) and again I turned the AC on and approached a stop light. When I stopped at the light, the car started revving or idling in pulses again as it did on Monday, however as I went to turn right onto the street, there was no power steering at all. Startled, I pressed the brake, shifted into park, turned the SUV off. Then restarted the SUV and the steering had returned to normal. I kept the AC off and drove home.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11483234September 7, 2022
ELECTRICAL SYSTEM, ENGINE, STEERING
The contact owns a 2013 GMC Yukon Denali XL. The contact stated that while at a stop light, the vehicle suddenly started fluctuating while idling. The A/C was activated and the contact noticed that the vehicle was not being cooled inside the cabin. The contact stated that the failure recurred the following day. The contact stated that while attempting to make a right turn, the vehicle lost power steering functionality. The contact turned off the vehicle and shifted into park(P). The contact restarted the vehicle and the A/C unit independently turned off. Additionally, the vehicle regained power steering functionality and the vehicle idled as designed. The contact had not taken the vehicle to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 138,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482956September 6, 2022
SERVICE BRAKES, EXTERIOR LIGHTING, AIR BAGS
The Brake lines are not coded so the brake line rusted and when brakes got applied they burst causing accidents for no pressure and can’t stop. Air bags light stays on and will not go out. I have put new lights bulbs in truck but lights are still dim.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11482797September 4, 2022
ENGINE, FUEL/PROPULSION SYSTEM
The Active Fuel Management System caused excessive wear and tear on the engine, causing the lifters, push rods and valves to be damaged, while under normal operation and regular maintenance intervals. The damage caused, by this failure resulted in the yukon breaking down in the middle of the highway. Every shop/dealership we called all said the samething, this has been a common problem with vehicles equipped with this type of system and the only fix is to replace the motor. Luckily traffic was light that day or things could have been worse. Its dangerous enough to get stranded in the middle of the highway with no way to move the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11481910August 30, 2022
SERVICE BRAKES, WHEELS, LANE DEPARTURE: BLIND SPOT DETECTION
the towing brakes system fails every day, the blind spot warning fails with every rain day, dashboard is cracking and falling apart, the Crome rims provided by gm the Crome is peeling off and cause loss of air daily
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11480539August 22, 2022
UNKNOWN OR OTHER, AIR BAGS
Cracks in dashboard including crack up to passenger airbag. Truck has been garage kept since new,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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