GMC Yukon Complaints

6,462 consumer complaints on file.

#11578539March 20, 2024
SERVICE BRAKES
GMC is stating that due to a recall my brake booster vacuum pump failed and now they are that is is not covered and I will be out of pocket on the issue after numerous phone called with GM they are still of no help and the vehicle is not safe to drive which is my only means of transportation
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578549March 20, 2024
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
Info screen black not showing backup camera view
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577851March 17, 2024
ENGINE, ELECTRICAL SYSTEM
Vehicle lifters failed early February 2024 while driving. Lifters were replaced and returned to us. One week later the entire engine seized while at 75 mph freeway. Vehicle currently in for repairs for 30+ days and still not fixed. Have had the Yukon in the shop 8 times for electrical, engine, computer failures all previously identified in complaints listed on this website. Family was put at risk on a known chronic engine failure as told by the service department and technician.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577149March 13, 2024
EXTERIOR LIGHTING:TAIL LIGHTS
The contact owns a 2016 GMC Yukon. The contact stated that the taillights were inoperable. The vehicle was taken to the local dealer, who stated that the taillights needed to be replaced. The dealer informed the contact that the vehicle was no longer covered under Special Coverage Adjustment: N182180270 (Tail Lamps Inoperative). The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 104,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577128March 13, 2024
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
Dealer install illuminated sill plates GM Part No.: 84667517 causing dangerous distracted driving since they do now turn off when the doors are shut and driving as advertised. Dealer double checked installation, but I feel GM installation need to be revised. See product description below from GM website: Product Information Help give your vehicle a customized appearance Water, UV and chemical resistant Designed for a precision fit Protect your door sills from scratches and scrapes Kit includes four hardwired door sill plates for the front and rear doors Features the Denali script Make your GMC shine with stylish soft lighting that creates a more upscale appearance Automatically illuminate when door is opened and turn off when door closes
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576779March 12, 2024
AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577011March 12, 2024
EXTERIOR LIGHTING
Rear LED taillights circuit boards broken. Disabling both Stop tail lights causing serious safety hazard. We had no clue driving around and we didn't have any brake lights another driver had to tell us. So we googled this problem and it turns out that all of 2017 GMC Yukon have the same issue. There's even multiple websites to repair them as well as auto supply stores selling replacements for $1,000 and the dealership wants $1,500. This is a real problem and GM needs to make this right and recall all of these and replace them before somebody gets hurt if they haven't already.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576457March 10, 2024
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle shuts off and goes into neutral at highway speeds I am reaching out because it has happened to me three times in a seven month old vehicle and also five family members with Yukon Tahoe, Escalade same issue is very very dangerous please, I beg you take this very seriously and contact me so I could verify to you the other owners that I’ve had the same issue, but have not went far enough to make a complaint. I will prove it to you with other owners, same problem, where the vehicle just shuts off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11576314March 8, 2024
ENGINE, POWER TRAIN
After stopping and then go, like at a light or stop sign, on acceleration SUV will go slightly forward and stalls and high rev for a second and car feels like it’s dying or losing power and starts back up. I feel unsafe and that the car might stop middle of intersection from stop-and-go. Sometimes while driving I lose power driving and stepping on gas pedal has a few second lag time to pick back up. I’ve never had this issue before or any of my vehicles and I bought it new and we are original owners.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575439March 5, 2024
POWER TRAIN, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
This is the 2nd GMC Yukon with a faulty drivetrain I've acquired in 3 years. Both occasions were directly after the vehicle had professional service done related to the faulty system. The transmissions was fully serviced at reputable repair shops and within a month or 2, without warning, the transmissions started having mechanical issues without DTC being triggered. As well as a 2004 Buick Rendezvous with less than 70k miles on it. The 2001 GMC Yukon suddenly lost reverse and park while driving and imploded the transmission in the process. The 2004 Buick Rendezvous started slipping and ceased to move by it's own power when at operating temperature. The 2006 GMC Yukon Denali stopped shifting gears while on the freeway at 55 mph and systematically lost all moving gears within a day also while at operating temperature.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575208March 3, 2024
STEERING
On [XXX], I was driving my 2016 Yukon Denali on a trip to Maryland. While in Maryland, I was driving my vehicle. As I approached a street to make a right turn, I braked to make the turn. I slowed down to make the turn. As I made the right turn, my steering wheel ability became hard. I felt a stiffness in the steering wheel as I came out of the turn. My Denali became un-maneuverable. I lost my power steering ability in the steering wheel and I observed my power steering service light indicator warning come on. I pulled my vehicle to the side of the road and turned off my vehicle. I started the engine with no change in the steering mechanism. After twenty minutes passed, I restarted the engine. I was able to drive with normal power steering conditions. On [XXX], while driving my Denali, I lost power steering maneuverability while driving. My power steering service light appeared and indicated service was needed and that the Electric Power Steering (EPS) Assist failure occurred. Based on research, It appears that the same problem has occurred in other models of GMC vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573438February 22, 2024
VISIBILITY/WIPER
I used the remote to open the rear hatch and pressed the button on the hatch to close it. While it was closing it traveled about half way back down and the rear window on the hatch exploded in my face. Glass went everywhere behind the SUV in a 5ft radius. I'm getting it repaired this upcoming Monday.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572679February 19, 2024
POWER TRAIN
Car started making strange noises in the rear portion and was not driving as it normally would. Proceeded to take the vehicle to a GMC service dept. and was told the rear differential is close to failure and is "shot" and needs to be replaced. The service representative advised us to not drive the vehicle because it is unsafe to operate. Upon investigating it appears there was a recall for 2021 Yukon's for this same issue however this VIN number was not included in the recall but it appears this is the same issue. My vehicle remains at the service center waiting for the "differential assembly" to be replaced but it is currently on backorder and we were given no time frame of when this will be resolved or when the parts will be available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572365February 16, 2024
POWER TRAIN
The contact owns a 2015 GMC Yukon Denali. The contact stated that while driving at an undisclosed speed, the transmission was inoperable. The contact stated that when the gear shifter was shifted into reverse, the vehicle would drive forward. The contact also stated that when the gear shifter was in neutral, the vehicle would reverse instead. The vehicle was driven to the residence. The contact stated that the transmission fluid had leaked onto the ground. The vehicle was towed to an independent mechanic where it was diagnosed with a failed transmission. The contact was informed that the transmission needed to be replaced. The manufacturer was made aware of the failure and advised the contact to report the failure to the NHTSA Hotline. The failure mileage was approximately 102,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572450February 16, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
The vehicle was crawling to a stop in preparation to park in front of my garage door. When I move my hand across the steering wheel, my hand must have come in contact with the toggle/scroll for the “resume speed” function of the cruise control. The vehicle abruptly began accelerating towards my house. I was able to press the brake pedal to deactivate and stop the vehicle safely. I note that in the past week, perhaps even two, the cruise control has not been used. The vehicle is driven 2-4 trips a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570844February 8, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
No warning light presented to warn of transmission issues. While driving is hesitating sluggish when accelerating and stalling around 60mph then shifts . Putt Putt then pick up a bit then back down.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570426February 6, 2024
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: WARNINGS
On January 21, 2024, my family and I went to lunch. As we proceeded to leave to return home when I pressed the brake the braking system, traction system, and forward collision systems all failed simultaneously, causing me to be unable to stop the vehicle which caused it to go through a stop sign while the brakes were fully depressed. Luckily, we were still in a parking lot, traveling only 5 MPH. There was no oncoming traffic as we rolled through the stop sign. The following Error Messages Displayed on the Dash Info Screen Brake System Failure 43 MPH Top Speed, Forward Collision System Unavailable, Service Traction Control, Service Brake Pad Monitor There was no warning from the display prior to trying to stop the vehicle that indicated there were any issues with the brakes. It wasn’t until I depressed the brake that I realized that the braking system was in total failure. After safely allowing the truck to roll to a stop, I turned the engine off, and then back on to see if that would reengage the brakes, but it did not resolve the issue. At that point I called an Uber to take my family home and a tow truck to transport my vehicle to my local dealer, Barker Motor Company. My fear is that this could have happened while we were on the highway traveling faster than 5MPH in traffic, which could have been potentially fatal. After having my vehicle for a week to identify and repair the brake issue, was unable to identify the specific cause of the brake failure to repair and could not insure me that the brakes would not fail again. Instead, the technician replaced the battery in response to a low voltage code that showed in the DTC report. However, he could not provide an answer as to how that could have been connected to the total brake failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11570072February 5, 2024
ELECTRICAL SYSTEM
Air intake stayed on after shutting vehicle off and locked. It seemed it was in auto start mode from the key fob. Now it is hesitating to go and struggling to switch gears. Local mechanic is unable to pinpoint issue. Will bring to GMC dealership next. The rear camera intermittently works. If you open and close it sometimes it will fix it. USB ports intermittently work. Both taillights had to be replaced due to intermittently going out. Both front heated seats only work on top.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569513February 2, 2024
ENGINE, FUEL/PROPULSION SYSTEM
GMC shuts down while driving. Almost caused 2 accidents. Then it starts back up. Very dangerous!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569519February 2, 2024
UNKNOWN OR OTHER
Cracked dash. Very weak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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