GMC Yukon Complaints

6,462 consumer complaints on file.

#11612274September 3, 2024
FUEL/PROPULSION SYSTEM
Gas line leak
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612079September 2, 2024
ENGINE
[XXX] on [XXX] Yukon stalled mid-drive as we exited [XXX] toward [XXX] . This is the SECOND stall on this Yukon. I had reported the first stall on June 04-2024 [11594097]. This time it would not start at all, and locked into P. There was a strange noise coming from the engine when we were on [XXX].We were going 65mph. My husband told me to start recording a video so that we can capture the noise, within 1-min as we started to exit on [XXX] towards Wake Forest, the sound was getting louder, the car started shaking as we started to slow down towards the entrance to [XXX], the engine cut-off. It smelled like burning, there was no smoke but the smell was strong. It would not start after multiple attempts, it would not shift it locked on P. At this point, the ENGINE LIGHT went on! Electric was still on, air conditioning turned off, no messages on the dashboard. The only warning was a metal like rubbing coming from the engine. I will upload this 16-min video to TikTok as a multipart series, since my multiple complaints have been falling on deaf ears! We called Gm Roadside for a tow, they said to call 911. We called 911 about 4 times and they did not have anyone to come. Gm roadside assistance could not get AAA to come until 9:45pm. AAA called us around 9:40 informing us that the available tow cannot move this Yukon because it would not shift gear to N and it will require a specific tow truck. We called back GM roadside about 5 times, just run around with no solution and a lot of attitude and lack of concern! Finally the Raleigh police Supervisor arrived, minutes later a State trooper offered assistance. They wanted the car off the road, GM was still on the phone and put them on speaker with the officer. Finally the office requested their tow as GM FAILED to get a compatible tow truck, we paid out of pocket, CASH! The Police drove us home around 11:30pm! GM DID not have contracted equipment for their OWN Trucks! New lows for GM! Incredible! POST COVID INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11611096August 27, 2024
FUEL/PROPULSION SYSTEM
While driving at 60 mpg on a major highway vehicle began decelerating itself and eventually stalled. Driver was able to pull to the side of the road in a turning lane. Private mechanic found code that fuel pump control module failed. After the failure vehicle could not be put into neutral and had to be towed back to residence by a tow truck. Check engine warning light did not appear until vehicle stalled.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610673August 25, 2024
VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM, ENGINE
There are several incidents reported regarding ongoing assessment with GMC interplay activity I have noticed this have become a dangerous drive ability inside acceleration controls Governor sets whiling driving engine play transmission shifts this have gone beyond everyday practices during drive times this have been very noticeable during anyone time RPM gauges constantly disrupted radio functions remote controls are at play many problems are being serious illegal assessed during drive compulsive fuel guagement.I have been placed at dangerous risk by interplay noticability. Now slight tick sounds after full services sparkplug and wire as tuneup oil changes fuel services and coolant same recurring problems continued after serviced alignment services.controls are very strong
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610195August 22, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated that while driving approximately 55 MPH, the vehicle decelerated independently and stalled. The vehicle failed to restart and was later towed to the local dealer who diagnosed that the fuel pump power control module was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was provided. The contact was informed that the VIN was not included in NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 50,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11609310August 19, 2024
UNKNOWN OR OTHER
Yesterday while unloading the rear of our 2021 GMC Yukon Denali the tailgate came down on me without warning and with force. I googled to see what might have caused this to happen and it stated that the struts might be worn out. (I am having that checked out today) Fortunately, I am a 6 foot 220 pound man and was not hurt but just the day before my 14 year old, 100 pound grand daughter was taking things things out of the rear of the vehicle. If the rear door would have come down on her it would have been a lot worse
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607646August 9, 2024
SERVICE BRAKES, VEHICLE SPEED CONTROL
Stabilitrak warning light comes on intermittently. Cruise or anti-lock brakes do not work when this condition is present
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607517August 9, 2024
FUEL/PROPULSION SYSTEM
1. Fuel pump control mod 2. my car gave me only a second warning before it shut down entirely. I was somehow able to get to the side of the road. no car going to the car 3. It was replaced at an independent service station. They called GMC dealership for assistance on diagnosis. Dealership said this is happening 4. No warning lights at all. No car trouble at all. Car is fully up to date on maintenance This is only a 2021 car with such low mileage you expect to a car to run properly if well maintained. I called the GMC dealership and spoke to the Service manager and he just said that these things happen. Cars are complicated these days. I found that unacceptable since I could have been killed if someone was directly behind me and I could not get to safety. I spent $416 to get towed from a NJ towing company since AAA is not allowed to tow me on the Garden State parkway. . I spent $165 to get to Philadelphia to catch my flight since I did not have a car. I hope that this major shutdown of this car can be addressed and the answer is not just that cars are complicated these days. Thank you.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607218August 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2021 GMC Yukon. The contact stated while driving at various speeds, the message “Safety Restraint Unavailable” was displayed. The vehicle was taken to a dealer where it was diagnosed that the battery voltage was low. The battery was replaced; however, the failure reoccurred. The vehicle was taken to the dealer on two other occasions, where the system was reset, but the failure reoccurred approximately two months later. The manufacturer was notified of the failure. The failure mileage was approximately 16,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11607021August 7, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2023 GMC Yukon. The contact stated that while the vehicle was parked, the automatic door locks inadvertently engaged when the contact was exiting the vehicle. The contact stated that the vehicle was running, and the key fob was in the ignition. There were no warning lights illuminated. The contact was able to unlock the vehicle with the spare key fob. The dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 8,965.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606964August 7, 2024
FUEL SYSTEM, GASOLINE
The contact owns a 2021 GMC Yukon. The contact stated that the vehicle was difficult to start. The contact stated that while his wife was driving 50 MPH the following day, the message "Press Start Again" was displayed. The contact stated that the vehicle then stalled while the driver was pulling to the side of the roadway. The contact's wife was able to pull to the side of the roadway and restarted the vehicle. The check engine warning light was illuminated. The contact's wife was able to drive back to the residence. The contact stated that while scanning the vehicle with a vehicle scanner, the diagnostic trouble code: P129F was retrieved. The dealer was contacted and was provided the diagnostic trouble code: P129F. The dealer confirmed that the failure was related to NHTSA Campaign Number: 21V739000 (Fuel System, Gasoline); however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 33,929.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606013August 2, 2024
UNKNOWN OR OTHER, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
Numerous difficulties have arisen during the process of driving on multiple occasions. The tablet/Radio continues to reset, and the traction control sensor light continues to illuminate. I have communicated with the GMC service center on several occasions, and each time, no issues were found. During an oil change at another dealership, no service recommendations were mentioned, yet a list of offset services was listed on Mopar. As I continued to drive, I noticed that the speed controls were limiting speeds, necessitating self-serviced accelerated drives. This has been ongoing for some time while driving and has required ongoing fuel adjustments. I have received tune-up services, coolant services, fuel services, wheel balancing, and several alignments, which have recently caused significant inconvenience. Routine maintenance has been performed, and the RPM gauge remains constant during operation. Make a unsafe drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605619July 31, 2024
SEAT BELTS
The seatbelt on the second row driver side captain chair no longer works. It started not retracting about a year ago and now it won’t retract or pull out so it is stuck and cannot be used. The $85k Yukon is only five years old, seat belts should last longer than that. GMC wants us to pay $500 to fix a safety concern seat belt. I would understand if the vehicle was 10+ years old but we are still less than 100k miles and we just hit 5 years.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605720July 31, 2024
POWER TRAIN
Tremendous transmission shudder prevented me from properly accelerating from a stop light thereby causing a dangerous traffic backup issue in a congested area.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605190July 29, 2024
AIR BAGS
I received a safety recall notice for my vehicle and scheduled an appointment for repair, #N212328790. Upon arriving, the dealer advised me there was a very small crack in the dash and if the dash cracked during the removal or installation, GM would NOT reimburse for any damage to the dash. The default was with the manufacturer and if they didn't replace it correctly, I'd be out serious money to replace and maintain the value of the vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11605247July 29, 2024
AIR BAGS, SERVICE BRAKES
The brakes are hard to push to come to a stop. I brought it to a mechanic and he said it was my vacuum pump. The air bag light comes on when you hit a hard bump in the road.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11603526July 20, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
Brake light keeps going off and on it’s like a short but when checked everything is connected
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601987July 14, 2024
POWER TRAIN
The vehicle will not go into reverse. The vehicle shifted into neutral while driving 30 mph in traffic and then shifted back to gear aggressively. No fault codes or check engine lights are displayed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601995July 14, 2024
ELECTRICAL SYSTEM
1) Wiring harness to the wireless charging pad on the center console that is wired through the door hinge. Shorts out when opening or closing center console. 2) Caused a fire that led to smoke and melted components inside center console hinge. Caused smoke and awful plastic burning smell while my kids and I were parked. I had just started the vehicle. My two kids and I had to jump and run from the vehicle. 3) No, but by many forums that dealers and mechanics are aware of this issue and charges you hundreds to fix it when it is MANUFACTURE ERROR. 4) This vehicle has been inspected many times. By all the other inspection laws Missouri has in place. How has it gotten passed many times with this known issue? 5)NO! This put mine and my kids life at risk. It is a known and wide issue yet no one takes this seriously. As it just affected me and my two children, I hope this is taken seriously. Hold manufactures responsible and dealers for selling vehicles with these known issues. Protect people.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11601778July 13, 2024
STRUCTURE:BODY, UNKNOWN OR OTHER
Engine front hood pops up into the safety latch position while driving down the road at highway speed and in cold weather or in a strong headwind.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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