GMC Yukon Complaints

6,462 consumer complaints on file.

#11630970December 16, 2024
STEERING
The contact owns a 2021 GMC Yukon. The contact stated while driving approximately 20 MPH, there was an abnormal sound coming from the vehicle while turning right or left. No warning light was illuminated. The vehicle was taken to an independent mechanic to be diagnosed; however, a diagnostic result was not provided. The independent mechanic made the contact aware of an undisclosed recall however, the VIN was not included. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 76,052.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629996December 10, 2024
VISIBILITY/WIPER
Windshield wipers quit working while raining and driving. I was able to get home even though I couldn’t see. I tried turning the car on and off multiple times and testing the windshield wipers but they still didn’t work. After about 10 mins, I restarted the car and the wipers worked again. I took video of the wipers not working while the car was on. They will work fine and then all of the sudden while it is raining they will stop work. This is the second time this has happened in 4 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629459December 7, 2024
SERVICE BRAKES
Trailer braking system warning is incessantly going off, without cause. Extremely distracting. No way to stop it. Truck has never even towed / trailored anything. Has happened multiple times over the last 6 months. Today occurred 26 times during driving
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11629151December 6, 2024
ENGINE, POWER TRAIN
The contact owns a 2017 GMC Yukon. The contact stated that after starting the vehicle, the vehicle was vibrating abnormally. The front of the vehicle was shaking. The contact stated that while at a stoplight with the brake pedal depressed, the vehicle stalled but independently restarted. The engine warning light flashed on and off. The vehicle was taken to the local dealer, where it was diagnosed with transmission and engine failure. The vehicle was repaired, but the failure recurred. The manufacturer was contacted and confirmed there were no recalls on the VIN related to the failure. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628904December 4, 2024
POWER TRAIN
My vehicle started out with a rumble and driving rough. Then it started jumping out of gear. Took it to Transmission shop and they said the have had a lot of SUV’s of the same model with the same problem. It was the transmission. Had it fixed, with a hefty price of 4,900 dollars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628761December 4, 2024
STEERING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11628371December 2, 2024
ENGINE
While accelerating the vehicle began to make an audible liquid grinding sound and three error codes popped up, one after another. The engine light began to flash, however the vehicle kept moving. I limped roughly .5 mile to the closest service station where I subsequently had my vehicle towed to the dealership where it was purchased. Later notified the lifter and CAM failed. Mind you, this vehicle currently has 55,000 miles and has already had the transmission replaced at 45,000 miles due to metal flake in the transmission because of a faulty hose from GM. While I appreciate the dealership ordering a new engine for me, I do not feel safe driving this vehicle, and do not feel it should be resold to anyone given the MAJOR safety issues associated.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627836November 28, 2024
POWER TRAIN
Vehicle Malfunction Incident Report On [11/2724], while stopped at a traffic light, the vehicle experienced a sudden and significant loss of power and gear shifting capabilities. The engine accelerated, but the vehicle struggled to move and shift gears, making it difficult to cross the intersection. After a short distance, the vehicle accelerated again, but there was no forward movement. The vehicle was subsequently parked in a nearby neighborhood, where it became completely immobile. Attempts to engage reverse or drive were unsuccessful. The vehicle emitted a loud noise, and a check of the transmission fluid and other fluids revealed no issues. After turning the engine off and restarting, the vehicle was able to engage drive, but it was limited to second gear. The vehicle then lost momentum again, making it difficult to reach home. It is important to note that no engine light illuminated during the incident, and there were no visible fluid leaks. All routine maintenance has been performed according to the manufacturer's recommendations. A mechanic has inspected the vehicle and diagnosed potential transmission issues. Requested Action: We request a thorough investigation into the cause of this malfunction. We believe that a transmission issue is the likely culprit, but further diagnostic testing is necessary to confirm the exact problem. We have seen that this has been a reported issues with these vehicle and the manufacture has not done anything for recalls.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627732November 27, 2024
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
The contact owns a 2015 GMC Yukon. The contact stated while the vehicle was parked, there was an abnormal odor coming from the inside of the vehicle. No warning light was illuminated. The vehicle was taken to an independent mechanic and was diagnosed with a fuel pump leak. The contact was informed that the fuel pump needed to be replaced. The contact researched and became aware of an undisclosed recall however, the VIN was not included. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 226,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11627169November 25, 2024
POWER TRAIN, SERVICE BRAKES, TRACTION CONTROL SYSTEM
The contact owns a 2023 GMC Yukon. The contact stated that after starting the vehicle, the transmission shifter failed to shift from park. The contact stated that the "Braking System", Brake Pad Monitor, and Traction Control messages were displayed. The vehicle was towed to the local dealer. The cause of the failure was not yet determined. The vehicle was not repaired. The manufacturer was not yet contacted. The failure mileage was 44,871.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626922November 22, 2024
ENGINE, POWER TRAIN
The contact owns a 2021 GMC Yukon. The contact stated while driving 60 MPH, the message "Reduced Acceleration" was displayed, and the check engine warning light illuminated. The contact stated that the vehicle failed to exceed 40 MPH, and the vehicle was driven back to the residence. The vehicle was taken to BMI Automotive transmission shop, where the valve body and the intermittent speed sensor were replaced; however, the failure recurred while driving. The contact was able to drive to the residence. An unknown dealer was notified of the failure. The vehicle was in the process of being towed to the dealer. The vehicle was not yet repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 56,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626737November 21, 2024
ENGINE
I was driving 55 mph and the engine failed without any prior warning. I was partially blocking traffic while waiting for a tow truck. The car was taken to a repair facility and diagnosed. Spun rod bearings on cylinders 1 and 2 damaged the crankshaft. I purchased this car $49,000 45 days ago and have made one payment on a car that is not drivable and parts are not readily available. There is a GM service bulletin because this is a known issue but not a recall. The power train warranty is up by mileage not time. I contacted the dealership and GMC and they will not assist with repairs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11626474November 20, 2024
POWER TRAIN
My vehicle has a message that pops up and says "Service Transmission Now, Unable to Shift Soon". I took my vehicle in to a GM dealership and they did a diagnostics and told me that it needed to be "updated and "rebooted". This was not covered under my power train warranty because it was software. However, the message is stil showing and my vehicle is not shifting, jumping, and not wanting to drive- indicating that the transmission may be going out. This is a safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11625526November 15, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM
The car has all of a sudden had issues with the gas and breaking. When I press the gas, it stalls then rapidly accelerates. It has to be the transmission. Also, is making a noise and will barely drive when pressing on the gas. It does not accelerate!! Could have easily gotten into a car accident! What is going on??
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624444November 10, 2024
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
I was taking my client to school. I stopped at the stop sign. When I pushed gas pedal to go, my truck did not go, it strained did a big jerk then went. The next morning it did the same thing & later on that day, it did it again. Two days later I had to stop at red light. When the light turned green I pressed the gas pedal & nothing. It did not go at all. I turned the ignition off and back on twice & put it in drive still did not go but was slowly going backwards. A by-stander stopped to assist me getting my truck out of traffic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624297November 8, 2024
POWER TRAIN, LANE DEPARTURE: WARNING, SUSPENSION
Transmission failed on the freeway with no signs signaling issue before hand at 109,000 miles. Also lane departure does not work often. And suspension gave out at 60,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623661November 5, 2024
AIR BAGS
As I have owned several GMC Yukons in the past, I was familiar with their dashboards cracking even when still under warranty. However, when my 2014 Yukon dashboard cracked, just out of warranty, I was shocked at the cost to replace and install a new dashboard. Thus, the replacement dashboard and labor charge to install it was simply unfeasable. As the dashboard continued to crack during the summer, an alternative mentioned to me by a mechanic at the GMC dealership was a "glued on cover called a dashskin." I purchased a Dashskin for about $125 and, following the instructions, glued the Dashskin over my existing dashboard. The Dashskin had an opening for the airbag and did not appear to impede the execution of the airbag should it be initiated. I've made two attempts to have the attached recall on the airbag satisfied but, on both occasions, GMC informed me that the dashboard would require removal. In my case, the dashboard and Dashskin would be unusable and I would be back to purchasing a very expensive dashboard. I know that there has been a longterm, ongoing lawsuit against GMC regarding their cracking dashboards, but have no idea of the results. However, their airbag recall coupled with their inferior dashboards should be their expense, not mine.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623416November 4, 2024
POWER TRAIN
I am writing as a concerned owner of a 2018 GMC Yukon Denali, which I purchased in 2018. Over the past six years, I have encountered multiple critical issues with the vehicle, specifically with the transmission and motor mounts. These issues have been both recurring and costly to address, raising concerns over the reliability and safety of the vehicle. Recently, I experienced a complete transmission failure that required a full replacement, which was both unexpected and financially burdensome. Additionally, I have had to replace two motor mounts, further highlighting what appears to be a design or manufacturing flaw affecting multiple components within the vehicle. These problems are not isolated incidents, as I have come across numerous accounts from other GMC customers facing similar challenges with their transmissions and motor mounts. The recurring nature of these failures suggests a systemic issue that impacts not only me but many others, both financially and in terms of vehicle safety. I’d like to note that these issues were confirmed by authorized GM dealers. The motor mounts were diagnosed and replaced at Koons in Woodbridge, VA, with the drive motor mount diagnosed in 2023. The transmission was diagnosed, repaired, and inspected by Jack Winegardner Chevrolet in Fort Washington, MD, in August 2024. What is particularly concerning is the lack of any warning lights or messages alerting me to potential problems. For the motor mounts, I noticed snapping and clicking sounds when accelerating or stopping, along with significant shaking while driving. For the transmission, the vehicle began slipping and jerking when changing gears, a problem that became apparent only upon experiencing it firsthand. General Motors’ mission statement emphasizes a commitment to innovation, sustainability, and safety. However, the persistent issues with the Yukon Denali’s transmission and motor mounts seem to undermine these values, especially concerning driver and passenger safety. Fa
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11623418November 4, 2024
POWER TRAIN
The contact owns a 2017 GMC Yukon. The contact stated while driving at various speeds, the vehicle started jerking and hesitating while shifting gear. The vehicle was taken to the local dealer to be diagnosed and the contact was informed that the transmission was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622331October 28, 2024
POWER TRAIN
The contact owns a 2015 GMC Yukon Denali. The contact stated that while driving at undisclosed speeds, the contact heard an abnormal grinding sound, and the transmission was shifting hard. While making a turn, there was an abnormal sound coming from the vehicle. There were unknown warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 14V152000 (Power Train). The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the transmission. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 100,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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