GMC Yukon Complaints

6,462 consumer complaints on file.

#11034347October 18, 2017
AIR BAGS
TAKATA RECALL DEALER REFUSES TO REPLACE DEFECTIVE AIRBAG.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033949October 16, 2017
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
BONDDOGBONDDOG AUGUST 2006 EDITED JUNE 2015 IN GMC I PURCHASED MY 2006 YUKON LAST SEPTEMBER 2005. I NOW HAVE 24,000 MILES ON IT. OVER THE LAST MONTH I HAVE HAD IT INTO THE DEALER THREE TIMES FOR THE SAME PROBLEM. THE PROBLEM IS THAT WHILE DRIVING THE VEHICLE IT WILL SUDDENLY LOSE ALMOST ALL POWER. THE INFORMATION CENTER WILL DISPLAY THE MESSAGES: "STABILITY CONTROL DISABLED", "ENGINE POWER REDUCED". AND THE VEHICLE WILL NOT GO OVER 20 MPH ON A LEVEL SURFACE AND BEARLY 3 MPH UP A MODERATELY STEEP HILL. EACH TIME I HAVE HAD IT INTO THE DEALER FOR REPAIR THEY HAVE BEEEN STUMPED BY WHAT THE CAUSE OF THE PROBLEM IS. THEY SAID THAT GM/GMC TOLD THEM THAT "GM IS AWARE OF THE PROBLEM BUT DOES NOT HAVE A FIX FOR IT AT THIS TIME". HOW CAN A MANUFACTURER SELL A VEHICLE THAT HAS A DEFECT AND NOT HAVE A FIX FOR IT? WHEN THE POWER GOES OUT IN A BUSY INTERSECTION OR ON A HIGHWAY THIS IS A MAJOR SAFETY ISSUE. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM. THANKS, [XXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033411October 15, 2017
AIR BAGS
TAKATA RECALL"
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033439October 15, 2017
AIR BAGS
DASHBOARD CRACKED NEXT TO AIRBAG MY VEHICLE HAS 39,000 MILES GARAGE KEPT. I CONTACTED DEALERSHIP COURTESY VERMILION GM OF ABBEVILLE, LOUISIANA. WHERE I PURCHASED IT AND THEY WOULD NOT FIX I THEN CONTACTED GM SENIOR ADVISOR THEY WOULD NOT FIX IT BECAUSE THEY SAID I HAD EXTENDED WARRANTY. I CONTACTED EXTENDED WARRANTY EASY CARE PURCHASED THRU GM AND THEY WOULD NOT COVER IT ALSO. THERE ARE THOUSANDS OF GM VEHICLES THAT THE DASH HAS CRACKED MY PREVIOUS VEHICLE A GM SIERRA CRACKED IN THE SAME PLACE AND NO RECALL HAS BEEN DONE OR BULLETIN TO ALARM CUSTOMERS. THIS IS A DEFECTIVE PRODUCT BY GM AND A SAFETY ISSUE THAT COULD CAUSE INJURY IF THE AIRBAG DEPLOYED. CAN YOU PLEASE HELP TO SEE IF MY VEHICLE CAN BE REPAIRED WITHOUT HAVING TO PAY ANYTHING AND HELP THE THOUSANDS OF CUSTOMERS FACING THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033453October 15, 2017
SERVICE BRAKES
THE FIRST OCCURANCE WAS A YEAR AGO WHEN DRIVING TO PLAY GOLF. WHEN I WAS ABOUT ONE MILE FROM THE COURSE, THE BRAKE PEDAL WENT TO THE FLOOR WHEN DEPRESSED. I WAS ABLE TO MAKE TO THE COURSE AND CALLED A TOW TRUCK. THE REPAIR WAS MADE BY THE LOCAL DEALER. HE ASKED ME IF I LIVED AT THE COAST DUE TO THE CORROSION FOUND ON THE BRAKE LINE. I DO NOT LIVE NEAR THE COAST AND THE VEHICLE IS GARAGE KEPT WITH ONLY 102,000 MILES ON IT. MOST RECENTLY WHILE DRIVING IN TOWN, I DEPRESSED THE BRAKE PEDAL AND THE SAME THING HAPPENED. IT WENT TO THE FLOOR AND WAS VERY SLOW TO STOP. IN MY ESTIMATION, THIS IS VERY POOR WORKMANSHIP ON BEHALF OF GENERAL MOTORS! I HOPE THAT NO PERSON HAS BEEN KILLED DUE TO THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033206October 13, 2017
STRUCTURE:BODY
TL* THE CONTACT OWNS A 2015 GMC YUKON. WHILE DRIVING AT UNKNOWN SPEEDS, THE EXTERIOR WINDOW TRIM WAS FALLING OFF. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (LAFONTAINE CADILLAC BUICK GMC, 4000 W HIGHLAND RD, HIGHLAND, MI 48357) WHERE IT WAS DIAGNOSED THAT THE VEHICLE TRIM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE, BUT DID NOT OFFER ANY ASSISTANCE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11033030October 12, 2017
UNKNOWN OR OTHER
CRACKED DASH BOARD...SEVERE CRACKING ABOVE INSTRUMENT PANEL/STEERING WHEEL AND SEVERE CRACKING AROUND THE PASSENGER SIDE AIRBAG. ISSUE HAS ALREADY BEEN FIXED ONE TIME BEFORE AND THIS IS A RECURRING ISSUE WITH THE SAME CRACKS IN THE SAME PLACES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032854October 11, 2017
UNKNOWN OR OTHER
CRACKED DASHBOARD ON DRIVER SIDE. CAR IS GARAGED AND RARELY EXPOSED TO HOT SUN ON THE DASHBOARD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032871October 11, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 GMC YUKON. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED MIDLAND BUICK GMC CADILLAC (3205 W WALL ST, MIDLAND, TX 79701; 432-897-0665) WHO INFORMED THE CONTACT THAT PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11032582October 9, 2017
AIR BAGS, UNKNOWN OR OTHER
THE PLASTIC DASHBOARD IS CRACKED ON TOP OF GAUGE CLUSTER. I AM CONCERNED THE DASH MAY SHATTER IN A CRASH IF THE AIR BAGS DEPLOY DUE TO THE CRACK CAUSING THE ENTIRE DASH TO BE COMPROMISED.. THIS IS A SAFETY ISSUE SHOULD A AIRBAG DEPLOYMENT HAPPEN. I HAVE NOTICED THE DASH HAS BEEN CRACKED FOR ABOUT A YEAR BUT DIDNT FIND OUT UNTIL TODAY THAT IT HAS BEEN AN ONGOING ISSUE WITH OTHER GM OWNERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031722October 4, 2017
ENGINE
I HAVE A 2017 YUKON XL DENALI. IT HAS 6K MILES. I PURCHASED IT NEW JUNE OF 2017.I WAS DRIVING THROUGH A PARKING LOT,WENT OVER A SPEED BUMP AT ABOUT 3 MPH AND THEN I NOTICE THE AC TURNED OFF.THEN I REALIZED THE RPM WAS AT 0 AND WHEN I PUSHED THE GAS PEDAL THERE WAS NO RESPONSE. THE ENGINE HAD STALLED OUT WHILE DRIVING. I TOOK THE CAR IN FOR SERVICE AND THEY WERE UNABLE TO REPLICATE THE ISSUE. THERE WERE NO CODES STORED ON A CAR I'M TOLD HAS ABOUT A BAZILLION COMPUTERS (IMAGINE THAT) AND THAT THERE WERE NO OTHER CUSTOMER COMPLAINTS OR "SERVICE BULLETINS" STATING IT WAS A KNOWN ISSUE. APPARENTLY IF YOUR GMC SERVICE DEPT CAN'T REPLICATE THE ISSUE...THE CAR IS OBVIOUSLY FINE. I TOLD THEM I'M NOT TAKING THE CAR BACK. THEY WOULD NOT ALLOW ME TO CONTINUE USING A LOANER NOR DID THEY HAVE A SIMILAR CAR EVEN AVAILABLE IF THEY WOULD. THEY TOLD ME TO CONTACT GM CUSTOMER SERVICE AND CREATE A CASE TO WHICH I DID. AT THIS TIME I'M STILL WAITING TO HEAR WHAT GM IS GOING TO DO BUT I'VE HAD TO PERSONALLY PAY FOR A CAR RENTAL BECAUSE I'M NOT WILLING TO DRIVE A CAR THAT HAS EXPERIENCED AND ISSUE AS DRASTIC AS THIS WHICH COULD KILL SOMEONE. HOPEFULLY GM RECOGNIZES THIS AND EITHER WORKS TO FIGURE OUT THE PROBLEM OR TAKE THE CAR BACK TO RUN EXTENSIVE TESTS. I GUESS A PROBLEM LIKE THIS ISN'T AN ISSUE UNTIL SOMEONE DIES...WHICH HAS ALREADY HAPPENED IN OTHER GM VEHICLES WITH SIMILAR STALLING ISSUES. IF YOU EXPERIENCE AN ISSUE LIKE THIS, PLEASE CONTACT GM CUSTOMER SERVICE AND DO AS I DID AND REFUSE TO TAKE THE CAR BACK. I'VE ONLY READ OF A COUPLE OTHER INSTANCES OF THIS ON THE NEW YUKON PLATFORM/BODYSTYLE (2015 AND NEWER). I CAN GUARANTEE THAT GM WILL BE SUED IF I TAKE THIS CAR BACK AND END UP IN AN ACCIDENT BECAUSE OF IT. I'M SURE THEY'LL DENY IT BECAUSE THERE ONCE AGAIN...WON'T BE ANY CODES TO TELL THEM THE CARE DIED, SO IT'D PROBABLY ME MY FAULT ANYWAYS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031806October 4, 2017
AIR BAGS, UNKNOWN OR OTHER
ALL THE SUDDEN THE DASHBOARD STARTED CRACKING IN TWO PLACES. ONE IS ABOVE THE STEERING WHEEL AND THE OTHER IS BY THE PASSENGER SIDE AIRBAG ON THE DASH ALSO. IT WAS JUST IN MY GARAGE. NOT CRACKED ONE DAY AND STARTED CRACKING THE NEXT. THERE WAS NO DAMAGE DONE TO THE CAR IT JUST OCCURRED BY ITSELF.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031603October 3, 2017
ELECTRICAL SYSTEM
THIS IS THE 2ND GM ALL TERRAIN VEHICLE I HAVE OWNED THAT THE SPEEDOMETER QUITS WORKING AFTER 50000 MILES . WHEN I RESEARCH ON MINE THERE ARE A BUNCH OF OWNERS THAT ARE COMPLAINING ABOUT THE SAME THING. AND IT'S THE INSTRUMENT PANEL THAT NEEDS TO BE CHANGED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031633October 3, 2017
UNKNOWN OR OTHER
ENGINE STUMBLES AND SHAKES FEELS HARD AND VERY ROUGH EXTREMELY. STARTS AT ABOUT 5-10 MPH AND SHAKES EVEN WHEN IN PARK. AND THERE IS AN OIL CONSUMPTION WE TAKE IT TO A GM DEALER AND THEY SAY THERE'S SOMETHING GOING ON IN THE ENGINE BUT THEY WILL NOT FIX IT TILL IT BREAKS DOWN COMPLETELY. BEING THE MOTHER OF 2 LITTLE KIDS AND ALSO BEING PREGNANT I CAN'T HAVE THAT HAPPEN AND NEED HELP ASAP
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031448October 2, 2017
UNKNOWN OR OTHER
TIRES ARE BRIDGESTONE DUELER H/L ALENZA 285/45R22 ON A 2013 GMC YUKON DENALI 2WD WITH APPROXIMATELY 53K MILES. WHILE WASHING VEHICLE TWO DAYS AGO (1 OCT 2017), I NOTICED CRACKS IN THE TIRE TREAD WHERE THE TREAD MEETS THE SIDE WALLS OF 3 OF THE 4 TIRES. THE CRACKS RUN AT RIGHT ANGLES TO EACH OTHER FORMING SMALL TRIANGLES OF TIRE TREAD THAT CAN BE NOTICEABLY DEPRESSED. THIS INDICATES A SERIOUS IMPENDING TIRE FAILURE OF THE SIDEWALL. ALTHOUGH THE TIRES HAVE AT LEAST 15K MILES (APPROX) OF TREADLIFE REMAINING, I AM FORCED TO REPLACE THEM NOW FOR THE SAFETY OF MY FAMILY AND OTHER DRIVERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023228October 2, 2017
ELECTRICAL SYSTEM
2016 GMC YUKON DENALI. CONSUMER WRITES IN REGARDS TO DISTRACTING COMPUTER EQUIPMENT IN VEHICLE. *LD THE CONSUMER STATED THE VEHICLE WAS COMPLICATED, ERRATIC, AND CONFUSING. UPDATED 10/2/2017*JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030616September 30, 2017
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC)
THERE IS NO WARNING CODE FOR THE HYDRAULIC BRAKE BOOSTER WHEN IT STARTS TO GO BAD THAT SHOWS UP ON THE ABS/ODB SCANNER. YOU WILL BE DRIVING AND ALL OF THE SUDDEN YOUR STEERING GETS STIFF, THE BRAKE PEDAL IS HARD TO PRESS AND YOU CAN'T STOP AS GOOD AS YOUR USED TO IN THE VEHICLE. THIS ISSUE CAN CAUSE ACCIDENTS IF SOMEONE STOPS SUDDENLY IN FRONT OF YOU.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030457September 29, 2017
SERVICE BRAKES, WHEELS
TL* THE CONTACT OWNS A 2011 GMC YUKON DENALI. THE CONTACT STATED THAT THE DRIVER SIDE WHEEL SEIZED AND THE BRAKES INDEPENDENTLY ENGAGED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 92,431.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030068September 26, 2017
AIR BAGS
I OWN A 2010 GMC YUKON DENALI WITH ONLY 80000 AND THE DASH IS ALL CRACKED AND GMC WON'T PAY FOR DAMAGES. THIS IS A HAZARD CAUSE IT'S CRACKED RIGHT ABOVE PASSENGER AIRBAG AND DRIVER STEERING WHEEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025253September 25, 2017
STRUCTURE:BODY
THE DASHBOARD AROUND THE AIRBAG IS CRACKED. THE DASHBOARD IN FRONT OF THE DRIVER IS CRACKED IN 2 PLACES. IN THE EVENT OF A CRASH, THE DASHBOARD COULD BECOME A PROJECTILE DUE TO THE NUMEROUS CRACKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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