GMC Yukon XL Complaints

2,896 consumer complaints on file.

#10219870March 3, 2008
SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER, ELECTRICAL SYSTEM:12V/24V/48V BATTERY
HEATED SEAT MODULE FAILED AND INSTEAD OF JUST NOT WORKING IT STAYED ON, RAN MY BATTERY DOWN, CAUSED MY SEAT TO GET REALLY HOT TO THE TOUCH AND I WAS CONCERNED ABOUT IT CATCHING FIRE. IF A MODULE IS FAULTY IT SHOULD SHUT OFF NOT STAY ON AND CAUSED THE POSSIBILITY OF A FIRE AND RUN YOUR BATTERY DOWN. GM HAD TO DISCONNECT THE SEAT MODULE TO GET IT TO GO OFF. THEY WANT $481 TO FIX AND COULD NOT GUARANTEE THAT IT WOULDN'T HAPPEN AGAIN. I PAID THEM $150 TO DISCONNECT AND THIS WAY I KNOW IT WON'T HAPPEN AGAIN. THIS IS A SAFETY ISSUE, MY YUKON COULD HAVE BURNED UP.....AFTER BUYING A NEW BATTERY (SINCE THIS CAUSED THE OTHER ONE TO GO BAD)I HAD TO DISCONNECT THE BATTERY UNTIL I COULD GET IT TO CARL BLACK TO DISCONNECT PERMANENTLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219978March 3, 2008
ENGINE AND ENGINE COOLING
AT 71,200 MILES THE SPEEDOMETER ON MY YUKON XL WENT OUT. I CALLED THE LOCAL GMC DEALER REGARDING ISSUE. I WAS ADVISED THAT IF I HAD SERVICED MY VEHICLE WITH THEM THEY COULD HAVE POSSIBLY MADE AN EXCEPTION. I WAS GIVEN THE 1800# TO CALL. AFTER CALLING THE 1800#, I WAS TOLD THEY WOULD INVESTIGATE THE MATTER. IN TWO WEEKS I WAS NOTIFIED THAT GMC WOULD BE UNABLE TO HELP ME WITH THIS MATTER BECAUSE THEY HAD ALREADY HELPED ME ENOUGH WITH THE SHAFT THAT HAD BEEN LUBRICATED SEVERAL TIMES AT NO COST TO ME. I REMINDED THEM THAT THIS WAS DUE TO THEIR FAULTY EQUIPMENT THAT HAD TAKEN TIME FROM ME TAKING MY VEHICLE EVERY 3 TO 6 MONTHS TO GET OILED. LAST WEEK I TOOK MY YUKON TO GET AN OIL CHANGE AND ASK THAT THEY OIL THE SHAFT AGAIN. I WAS INFORMED THEY NO LONGER DO THIS BECAUSE THEY CAME UP WITH THE PART TO REPLACE IT LAST YEAR 2007. BUT BECAUSE I'M OUT OF WARRANTY THEY CAN'T DO THIS ANYMORE UNLESS I PAY. YOU WOULD THINK I WOULD HAVE BEEN NOTIFIED OR IT WOULD HAVE BEEN REPLACED WHEN I TOOK IT IN IN NOVEMBER 2007 FOR AN OIL CHANGE AND GET THAT SHAFT LUBRICATED. THAT WAS ANOTHER GMC DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219165February 26, 2008
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT
ON 2/24/2008 I TRIED TO MOVE THE AUTOMATIC GEAR SELECT LEVER ON MY 2002 GMC YUKON XL TO THE PARK POSITION. THE GEAR SELECT LEVER WOULD NOT MOVE INTO THE PARK POSITION. AS A RESULT, I COULD NOT REMOVE THE KEYS OR STOP THE VEHICLE FROM MOVING WHILE SITTING IN MY GARAGE. I COULD PLACE IT IN ANY GEAR EXCEPT PARK. AFTER LOOKING AROUND THE BASE OF THE SHIFT LEVER, I NOTICED A PART OF A BROKEN SPRING STUCK IN THE PIVOT POINT OF THE GEAR SHIFT LEVER. I REMOVED THE BROKEN SPRING PARTS AND THE SHIFT LEVER WILL NOW MOVE TO PARK. AS A RESULT OF THE RETURN SPRING BEING BROKEN THE LEVER NOW MOVES FREELY AND WE HAVE TO MANUALLY MOVE IT TOWARDS THE FRONT OF THE VEHICLE TO STOP THE ENGINE AND REMOVE THE KEYS. WITH THE VEHICLE RUNNING, AND THE GEAR SHIFT LEVER MOVED TOWARDS THE REAR OF THE VEHICLE ALL THE INDICATOR LIGHTS FOR THE TRANSMISSION TURN OFF, AT THIS POINT IT IS UNKNOWN WHAT GEAR THE VEHICLE IS IN. I CALLED MY LOCAL CHEVORLET DEALER ON 2/25/08 AND THEY SAID THIS IS MY PROBLEM AND I WOULD HAVE TO PAY TO EVEN GET DIAGNOSIS OR ESTIMATE FOR THE REPAIR. I FEEL THIS IS A SAFETY ISSUE, I DON'T THINK THIS SHOULD EVER HAPPEN TO ANY VEHICLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219016February 24, 2008
STEERING
WE PURCHASED OUR YUKON OUT OF THE SHOWROOM. IT HAS QUAD STEERING, A FEATURE WE PAID EXTRA WITH THIS VEHICLE. ABOUT A WEEK AFTER WE HAD THE VEHICLE, THE QUAD STEERING WOULD DROP OUT OF QUAD MODE AS INDICATED BY THE LIGHT ON THE DASHBOARD, AS WELL AS THE FEEL OF THE DRIVE, AND ON OCCASION NOT LOCK INTO POSITION EITHER. THE WHEELS WOULD THEN TURN SIDEWAYS AND WE TEMPORARY LOSE CONTROL OF THE VEHICLE UNTIL WE PULL OVER TO STRAIGHTEN OUT THE WHEELS IN ORDER TO LOCK THEM IN POSITION. WE'VE SINCE HAD THE VEHICLE INTO THE DEALERSHIP ABOUT 5 OR 6 TIMES WITH THE SAME COMPLAINT. THE DEALERSHIP HAS ATTEMPTED TO REPAIR ON MANY OCCASION, HOWEVER IT CONTINUES TO BE UNRELIABLE. WE ARE VERY CONCERNED THAT THIS VEHICLE IS GOING TO CRASH SOMEDAY BECAUSE OF THIS PROBLEM... OF WHICH IS UNEXPECTED AND DANGEROUS. AFTER GREAT CARE OF THIS VEHICLE, FAILURE OF THE QUAD FEATURE CONTINUES TO BE A SERIOUS UNRESOLVED DEFECT. THE IMPACT ON OUR SCHEDULE TO DROP THE VEHICLE OFF FOR SEVERAL DAYS, RENT A CAR, AND STILL HAVE NO SOLID REPAIR IS VERY UPSETTING AND BECOMING A HARDSHIP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218066February 14, 2008
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
MY 2007 YUKON DENALI WITH THE NEW 6.2 LITRE ENGINE STARTED LEAKING RAW FUEL ONTO MY GARAGE FLOOR DUE TO A DEFECTIVE FUEL INJECTOR AFTER DRIVING 2 MILES HOME FROM WORK. I NOTICED THE SMELL AS I EXITED THE TRUCK IN MY GARAGE. I IMMEDIATELY COASTED THE TRUCK OUT OF THE GARAGE REALIZING I HAD AN OPEN FLAME 10 FEET AWAY FROM A GAS WATER HEATER AND A GAS FURNACE. THE SAME DAY I SAW A BLURB ON THE LOCAL NEWS OF A COUPLE OF HOUSE FIRES INVOLVING 2007 YUKONS. I'M CONVINCED THIS WAS PROBABLY THE SAME SCENARIO BUT I RECOGNIZED THE DANGER INSTEAD OF CLOSING THE GARAGE DOOR AND GOING INTO THE HOUSE. PLEASE LOOK MORE INTO THIS ISSUE. MY PROFESSION IS FIREFIGHTING AND I KNOW THIS COULD HAVE REALLY GOTTEN UGLY IF I HAD NOT NOTICED IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217824February 12, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER INDICATOR SETTLES AT VARIOUS PLACES WHEN STOPPED, AND INDICATE INACCURATE FORWARD TRAVEL SPEED. AS AN EXAMPLE, THE SPEEDO WILL INDICATE 90MPH WHEN ACTUALLY TRAVELING 55MPH. THE SETTLE POINT, AND RESULTING INDICATOR POSITION AT ANY SPEED IS RANDOM. I HAVE BEEN READING SEVERAL FORUMS ABOUT THE HIGH RATE OF THIS TYPE OF FAILURE IN GMC VEHICLES, AND FEEL THAT IT IS CERTAINLY A RECALL ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10217288February 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER ON MY 2004 YUKON XL HAS FAILED. SOMETIMES THE DIAL STAYS AT 0MPH NO MATTER MY SPEED, SOMETIMES IT READS 120MPH NO MATTER THE SPEED, AND SOMETIMES IT READS 20MPH ABOVE AND BELOW THE ACTUAL SPEED LIMIT. GM HAS IDENTIFIED IS AS A PROBLEM BUT HAS NOT AGREED TO COVER ALL 2004 MODELS FOR THIS REPAIR. THIS BE SHOULD BE IDENTIFIED FOR A SYSTEM WIDE RECALL AND GM SHOULD BE REQUIRED TO PAY TO RECTIFY THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216871February 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER READING AS MUCH AS 50MPH OVER ACTUAL SPEED, CAUSING SAFETY ISSUE. OTHER GAUGES OCCASIONALLY SHOWING INCORRECT VALUES (FUEL, ALTERNATOR, ETC). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216880February 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER WILL NOT WORK PROPERLY. WILL EITHER STAY AT 0MPH OR IS STUCK AT 60 MPH REGARDLESS IF THE VEHICLE IS MOVING OR NOT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216944February 4, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE SPEEDOMETER FAILED ON MY 2004 YUKON XL. THE NEEDLE DROPPED TO ZERO WHILE DRIVING APPROXIMATELY 75 MILES PER HOUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216582January 31, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT CLUSTER LIGHTING IS CONTROLLED BY THE AUTO "LIGHT SENSOR". WHEN DRIVING IN THE DIRECTION OF THE SUN, THE SPEEDOMETER AND OTHER INSTRUMENTS ARE UNREADABLE ESPECIALLY IF THE DRIVER IS WEARING SUNGLASSES TO SHADE THE EYES. I TRIED TO ASK THE MANUFACTURER ABOUT MAKING A SERVICE CHANGE THAT WOULD HAVE THESE INSTRUMENTS ALWAYS LIGHTED. THEY HAVE ACKNOWLEDGED THE COMPLAINT BUT HAVE NO PLANS TO CORRECT THE SITUATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215953January 24, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215639January 22, 2008
VEHICLE SPEED CONTROL:CRUISE CONTROL
TL*THE CONTACT OWNS A 2007 GMC YUKON XL 1500. WHILE DRIVING 55-60 MPH, THE CRUISE CONTROL FEATURE WOULD ONLY WORK DURING MID-LEVEL ROAD ELEVATIONS. THE VEHICLE WOULD ACCELERATE ON ITS OWN. THE FAILURE ALMOST CAUSED TWO NEAR CRASHES. THE DEALER AND MANUFACTURER STATED THAT NOTHING COULD BE DONE AND IT WAS NOT A SAFETY DEFECT OR CONCERN. THE FAILURE MILEAGE WAS 3,500 AND CURRENT MILEAGE WAS 15,000. UPDATED 02-19-2008 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215633January 22, 2008
SEAT BELTS
TL*THE CONTACT OWNS A 2007 GMC YUKON XL 1500. THE CONTACT STATED THAT THE SEAT BELTS GO INTO LOCK MODE AND DO NOT PROVIDE ANY SLACK WHEN THEY ARE PULLED COMPLETELY OUT. THE FAILURE COULD RESULT IN CHOKING OF A SMALL CHILD OR A FATALITY SHOULD THE BRAKES HAVE TO BE APPLIED IMMEDIATELY. THE CONTACT FEELS THAT THERE SHOULD BE SOME SORT OF RELEASE BUTTON; HOWEVER, THE DEALER AND GMC STATED THAT THERE WAS NO ACCESSIBLE RELEASE BUTTON FOR THE SEAT BELTS. THE FAILURE MILEAGE WAS 29,000 AND CURRENT MILEAGE WAS 29,000. UPDATED 3/5/08 *CN THE CONSUMER STATED THE BELTS LOCKS THE PERSON IN UNLESS RETRACTED COMPLETELY AND THE VEHICLE NEEDS AN ACCESSIBLE RELEASE BUTTON. UPDATED 03/05/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215575January 21, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
SPEEDOMETER FAILURE, SPEED OF VEHICLE UNABLE TO BE DETERMINED WHILE TRAVELING ON HIGHWAY AND CITY ROADS.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215486January 20, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
(1) THERE WERE NO EVENTS LEADING UP TO THE FAILURE. (2) RPM GAUGE GETS STUCK ON AN RPM AND WILL STAY THERE AND SPEEDOMETER WONT GO TO 0 LOWEST IT GOES IS 10MPH (3) HAVEN'T HAD A CHANCE TO CORRECT THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215495January 20, 2008
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
AFTER TWO PREVIOUS "REPAIRS" (ONE A RECALL), OUR GMC ABS BRAKES ARE NOW MALFUNCTIONING FOR THE THIRD TIME. THE ABS BRAKE SYSTEM ACTIVATES ON DRY PAVEMENT AT SLOW SPEEDS, RESULTING IN A LONGER THAN NORMAL STOPPING DISTANCE. ON NUMEROUS OCCASIONS, COLLISIONS HAVE NARROWLY BEEN AVOIDED AS THE ABS BRAKE PEDAL "CHATTERING" PREVENTS NORMAL BRAKING AT CRUCIAL TIMES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214959January 15, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2004 GMC YUKON XL. WHILE DRIVING 35 MPH, A VEHICLE CRASHED INTO THE SIDE MIDDLE OF THE CONTACT'S VEHICLE. THE VEHICLE ROLLED OVER AND THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DEALER STATED THAT THE AIR BAGS SHOULD HAVE DEPLOYED. THE DRIVER SUSTAINED SOFT TISSUE INJURIES TO HER NECK, SHOULDER, BACK, AND LEGS. THE DRIVER WAS WEARING A SEAT BELT AT THE TIME OF THE CRASH. THE VEHICLE WAS DESTROYED AND TOWED. THE CURRENT AND FAILURE MILEAGES WERE 41,500.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10214444January 10, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2002 GMC YUKON XL. THE CONTACT STATED THAT THE VEHICLE WOULD NOT START. IN ADDITION, THE VEHICLE WOULD STALL INTERMITTENTLY WHILE DRIVING AT VARIOUS SPEEDS. THE ENGINE WOULD COMPLETELY SHUT OFF. OCCASIONALLY, THE VEHICLE WOULD IMMEDIATELY RESTART, BUT OTHER TIMES, IT WOULD TAKE A WHILE. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE STALLED THE MOST DURING DECELERATION. THE VEHICLE WAS TOWED ONCE AND THE DEALER MADE SEVERAL ATTEMPTS TO CORRECT THE FAILURE, BUT HAS BEEN UNSUCCESSFUL. THE CURRENT MILEAGE WAS 54,409 AND FAILURE MILEAGE WAS 14,523. UPDATED 04/29/08. *LJ THE CONSUMER STATED THE CRANKSHAFT POSITION SENSOR WAS REPLACED. THE CONSUMER STATED THERE HAVE BEEN NO FURTHER PROBLEMS. UPDATED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10214313January 9, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2003 GMC YUKON DENALI XL. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEEDOMETER DISPLAYED ZERO AND THEN INCREASED TO OVER 100 MPH. THE FUEL AND WATER GAUGES INDICATED THAT THE VEHICLE WAS EMPTY WHEN THE CONTACT FILLS IT UP. THE DEALER ACKNOWLEDGED THE FAILURES AND STATED THAT ONLY VEHICLES WITH 70,000 MILES OR LESS WOULD BE COVERED UNDER WARRANTY. THE VEHICLE HAS NOT BEEN REPAIRED. HE FILED A FORMAL COMPLAINT WITH THE MANUFACTURER. THE CURRENT AND FAILURE MILEAGES WERE 98,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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