GMC Envoy Complaints

3,582 consumer complaints on file.

#10576218April 1, 2014
ENGINE
MY GMC ENVOY STALLS OUT WHEN I STOP AT TRAFFIC LIGHTS. I THEN HAVE TO PUT IT IN PARK TO RESTART THE VEHICLE. ALTHOUGH TEST METERS/EQUIPMENT HAVE BEEN USED TO FIND THE CAUSE FOR THE UNEXPLAINED STALL IS STILL UNKNOWN.THIS HAPPENS APX. ONCE EVERY (2) MONTHS. WHEN THE ENGINE STALLS OUT THE "CHECK ENGINE LIGHT" COMES ON AND LAST MONTH THE " REDUCED ENGINE POWER" LIGHT ALSO CAME ON AND THE ENVOY WOULD ONLY MOVE AT 3 TO 4 MPH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576292April 1, 2014
STEERING
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT WHILE REVERSING FROM A DRIVEWAY, THE POWER STEERING ASSIST FAILED AS THE SERVICE ENGINE LIGHT ILLUMINATED. THE STEERING WHEEL ALSO BECAME HARD TO TURN. THE FAILURE WAS RECURRING OVER A FOUR MONTH PERIOD. THE VEHICLE WAS TAKEN TO THE DEALER, WHO MADE UNKNOWN REPAIRS TO THE VEHICLE BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 129345.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575237March 27, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE SPEEDOMETER FAILED TO FUNCTION. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE INSTRUMENT CLUSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574444March 24, 2014
STRUCTURE:BODY:HATCHBACK/LIFTGATE, VISIBILITY
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT WHILE OPENING THE REAR LIFT GATE GLASS, THE GLASS SHATTERED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 90,000. UPDATED 7/30/14*CN THE CONSUMER SUFFERED A CUT ON HER FACE, THE PALM OF HER HAND AND FINGER. UPDATED 08/05/14
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10574252March 23, 2014
ELECTRICAL SYSTEM
TO WHOM THIS MAY CONCERN, ON MARCH 20TH 2014 I WAS DRIVING ON A BUSY STREET WHEN MY 2007 GM ENVOY STOPPED RUNNING, MY GAS TANK WAS NEARLY FULL AND MY BATTERY NEARLY NEW WAS READING 14 VOLTS ON THE DASH GAUGE, I WAS ABLE TO RUN OFF THE STREET, NOTHING DAMAGED, NO WARNING LIGHTS SHOWED UP, IT RESTARTED BACK UP WITH NO PROBLEM, I WAS JUST GETTING ON A BUSY HIGHWAY I-70, THE REASON I AM NOTIFYING YOU IS IF THIS HAPPENED MINUTES LATER I WOULD OF GOTTEN RUN OVER BY A OTHER TRAFFIC, I DRIVE THIS BUSY STRETCH OF I-70 BETWEEN ST CHARLES, MISSOURI AND WENTZVILLE, MISSOURI, 40 MILES A DAY DURING RUSH HOUR. YES I WILL SPEND MORE TIME IN THE SLOW LANE FROM NOW ON. THANKS DUE TO RECENT SAFETY COMPLAINTS OF IGNITIONS WITH OTHER VEHICLES I WAS BETTER PREPARED OF WHAT TO DO IF THIS SORT OF THING HAPPENED BEING AN OWNER OF A GMC PRODUCT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573870March 20, 2014
FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
WENT TO REPLACE HEAD LIGHT BULB TO FIND OUT THAT I HAD TO REPLACE THE WIRING DO TO IT WAS MELTED. THE FILLER NECK ON THE FUEL TANK IS CRACKED, CAUSING AN EVAP LEAK IN WITCH I FOUND OUT THROUGH A GARAGE AND 5 DIFF. SALVAGE YARDS. AND LAST, 6 DIFF. TIMES WILL DRIVING I LOST POWER WILL DRIVING. I HAD TO TURN THE IGNITION OFF, WAIT ABOUT 3 SEC. BEFORE IT WOULD START AND GO. THE FIRST TIME WAS IN THE MIDDLE OF AN INTERSECTION AND THE REST HAPPENED WHILE ON A REGULAR ROAD. I EXPLAINED TO MY WIFE WHAT TO DO IF THIS HAPPENS TO HER AND IT DID ONCE, THE OTHERS WHILE I WAS DRIVING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573029March 18, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, FUEL SYSTEM, GASOLINE
DRIVING THE VEHICLE ON THE HIGHWAY AT APPROXIMATELY 75MPH, GAS GAUGE WENT COMPLETELY DOWN TO E WITH A FULL TANK. THE NEEDLE WAS BASICALLY READING IN THE SAME POSITION AS WHEN IT IS IN THE OFF POSITION. AFTER THAT HAPPENED THE VEHICLE SPEEDOMETER STARTED READING INCORRECT SPEEDS I WILL BE AT A DEAD STOP AND AT A STOP LIGHT AND MY SPEEDOMETER WILL BE READING 75 MPH STUCK. I KNOW THERE WAS A CLASS ACTION LAWSUIT IN 2007 APPROXIMATELY AND LISTED CERTAIN GM VEHICLES BUT THIS ONE WAS NOT INCLUDED. I THINK THAT GM NEEDS TO LOOK AT THIS AFFECTING OTHER MODELS AND MAKES THEY REPLACED SOME VEHICLES WITH THIS ISSUE AND THE PROBLEM LIES WITH THE STEP MOTOR IN THE CLUSTER GAUGE. IF YOU TAKE THE GM DEALERSHIP THEY WANT TO CHARGE YOU $500 DOLLARS TO REPAIR ON A ISSUE THAT IS BEING REPLACED ON OTHER MODELS. PLEASE PLEASE GET THIS TO BE RECALL THIS IS A ISSUE THAT WILL CAUSE SOMEONE TO GET HURT VERY BAD IN A ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573049March 18, 2014
FUEL SYSTEM, GASOLINE
SPECIAL COVERAGE ADJUSTMENT FUEL TANK INLET CHECK VALVE FRACTURE #07099A. ISSUED AUGUST 24, 2007. MY 2004 GMC ENVOY IS NOW EXPERIENCING THIS PROBLEM. I WAS NEVER NOTIFIED OF THIS AS GM CLAIMS THEY DID NOT KNOW I WAS THE OWNER OF THIS CAR. I BOUGHT IT USED IN 2005. I WAS TOLD BY A MECHANIC WHEN I TOOK IT IN TO CHECK OUT THE PROBLEM THAT I SHOULD NOT FILL THE GAS TANK FULL AS IT COULD CAUSE GAS LEAKAGE. I AM ALSO FACING AN EXPENSIVE BILL TO GET THIS FIXED. A RECALL WAS NEVER ISSUED AND IT APPEARS THIS IS A LIFE SAFETY ISSUE. I WOULD APPRECIATE YOUR ATTENTION IN THIS MATTER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572849March 17, 2014
ELECTRICAL SYSTEM
I HAVE BEEN HAVING AN INTERMITTENT ISSUE WITH MY SPEEDOMETER NOT SHOWING THE CORRECT SPEED FOR THE PAST COUPLE OF YEARS AND HAS BEEN GETTING WORSE FOR QUITE SOME TIME. IT HAS NOW REACHED A POINT TO WHERE THE SPEEDOMETER DOES NOT WORK, OIL PRESSURE GAUGE DOES NOT WORK, ENGINE LIGHT STAYS ONE AND THE TACH ONLY WORKS ONCE IN A WHILE. I ACTUALLY KNOW THREE PEOPLE WITHIN THE MY PLACE OF EMPLOYMENT THAT HAVE THE SAME VEHICLE RANGING FROM A 2003 TO A 2005 THAT HAVE THE EXACT SAME ISSUES WITH THEIR INSTRUMENT PANELS. OF COURSE, THE DEALERSHIP SAYS THAT THERE IS NO RECALL RELATED TO THIS ISSUE BUT THEY WOULD BE HAPPY TO REPLACE THE IP (ALMOST $700) TO SEE IF THAT CORRECTS THE ISSUE. I ALSO KNOW OF A COUPLE OF DIFFERENT WEBSITES WHERE YOU CAN SEND THE PANEL OFF AND THEY WILL REPLACE ALL OF THE BULBS AND MOTORS FOR LESS $100. IT IS A SHAME THAT GM WOULD CHARGE OVER 7 TIMES THAT AMOUNT FOR AN ISSUE THAT IS THIS WIDE SPREAD. I HAVE DRIVEN GM MODEL CARS FOR OVER 20 YEARS AND THE ENGINES SEEM TO BE GOOD BUT THE INTERIOR ISSUES ARE AT A POINT THAT I AM TIRED OF DEALING WITH THEM. I GUESS THAT IT IS TIME TO LOOK TO TAKE ME BUSINESS TO A DIFFERENT CAR MANUFACTURER AND THAT IS A SHAME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572543March 15, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
THE INSTRUMENT PANEL CLUSTER ON MY GMC ENVOY 2004 IS DEFECTIVE AS IT IS ON A MULTITUDE OF OTHER GM MODELS BETWEEN 2003 AND 2005. ONE OF THE CONSEQUENCES IS THAT THE SPEEDOMETER WILL NOT WORK OR WILL REPORT A FAULTY READING WHILE OPERATING THE VEHICLE. THIS IS AN UNSAFE DRIVING CONDITION AND FOR SOME REASON GM HAS NOT YET ISSUED A RECALL ON THIS PROBLEM FOR GMC ENVOYS OF THE YEAR 2004 EVEN THOUGH OTHER YEARS OF THIS MODEL AND OTHER MODELS OF GM VEHICLES HAVE BEEN RECALLED FOR THIS EXACT ISSUE. PLEASE HELP GM DO THE RIGHT THING BY IT'S ENVOY OWNERS. WE HAVE CERTAINLY BAILED THEM OUT ENOUGH. THERE IS ANOTHER POTENTIALLY DEADLY CONSEQUENCE OF THIS ISSUE. IF ONE WERE TO BE DRIVING THE VEHICLE AT 60MPH USING CRUISE CONTROL AND THE SPEEDOMETER WERE TO ALL OF A SUDDEN PEG ITSELF TO 20MPH, THERE WOULD BE A SUDDEN AND ABRUPT ACCELERATION AS THE COMPUTER IN THE CAR ATTEMPTED TO REGAIN 60MPH EVEN THOUGH THE VEHICLE WAS ALREADY AT THAT SPEED. THANK YOU FOR YOUR TIME AND ATTENTION TO THIS DANGEROUS SPEED CONTROL ISSUE.. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572565March 15, 2014
FUEL SYSTEM, GASOLINE
SMELLING OF GAS AND LEAKING ON GROUND, AS I'M READING THIS IS A COMMON PROBLEM WHICH IS VERY SERIOUS. I REALLY THINK GM NEEDS TO INCLUDE THIS 2003 GMC ENVOY AS PART OF THEIR RECALL AS WELL. THIS HAS BEEN GOING ON FOR YEARS IT LOOKS LIKE AND NOTHING HAS BEEN RECALLED. GUESS HUMAN LIFE IS NOT IMPORTANT.GM NEEDS TO RECALL THIS PROBLEM ASAP BEFORE SOMEONE GETS HURT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569469March 14, 2014
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
LUCKILY I STOPPED AT A TRAFFIC LIGHT AND THE CAR QUIT. I PUT IT IN PARK AND TRIED TO RE-START IT BUT HAD NOTHING. A POLICE OFFICER PULLED UP BEHIND ME AND RADIOED FOR A TOW TRUCK. THEY TOOK IT TO THE DEALERSHIP AND $300.00 DOLLARS LATER SAID IT WAS THE IGNITION SWITCH. THEY GAVE ME THE OLD SWITCH AND I STILL HAVE IT. NOW I WOULD LIKE TO KNOW WHAT WOULD HAVE HAPPENED IF I HAD BEEN ON A MAJOR FREEWAY TRAVELING AT 75-80 MPH AND THE SWITCH WERE TO GO OUT? G M IS JUST RECALLING CERTAIN VEHICLES, WHAT ABOUT ALL THE REST THAT STILL HAVE THE SAME THING WRONG WITH THEM. IS IT THAT YOU HAVE TO LOOSE YOUR OR SOMEONE YOU LOVE'S LIFE BEFORE THEY ARE MADE TO FIX FAULTY PARTS? MAYBE THEY SHOULD BE MADE TO PRODUCE PARTS UP TO AMERICAN STANDARDS AND NOT THIRD WORLD COUNTRY STANDARDS. THANK YOU *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569166March 13, 2014
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM:IGNITION
THERE IS A PROBLEM WITH THE IGNITION IN MY 2002 GMC ENVOY WHEN THE VEHICLE IS ON THE KEY COMES OUT OF THE IGNITION AND IT IS NOT SUPPOSE TO. I NOTICED THAT GM HAS THE PROBLEM ONLINE AND FOUND OUT THE HARD WAY THAT MY VEHICLE HAS THIS PROBLEM BUT GM HAS NOT PUT THE 2002 GMC ENVOY ON THAT RECALL LIST AT ALL AND I HAVE ALREADY TALKED TO THEM ABOUT IT AND THEY DENY IT I HAVE THE EVNOY THAT THE RECALS ARE ON. ALL I GET IS THE RUN AROUND BY GM ABOUT THE RECALLS AND THEY WANT ME TO PAY FOR THEIR MISTAKES. THE ENVOY HAS 4+ OTHER RECALL ITEMS AS WELL THE GM COMPANY DON'T WANT TO TAKE RESPONSEABILITY FOR WHAT THEY LET HAPPEN AND THEY NEED TO BE HELD LIABLE FOR WHAT IS GOING ON WITH THE VEHICLES THEY MADE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568546March 11, 2014
ENGINE
TL* THE CONTACT OWNS A 2004 GMC ENVOY XL. THE CONTACT STATED THAT WHEN THE VEHICLE WAS IDLE FOR A PROLONGED PERIOD OF TIME, THE ENGINE WOULD STALL UPON INITIAL STARTUP. THE ENGINE WARNING LIGHT WAS ILLUMINATED PRIOR TO START-UP HOWEVER, THE ENGINE WOULD NOT RESPOND. THE CONTACT WAS ABLE TO START THE VEHICLE AFTER SEVERAL ATTEMPTS, WHICH RESUMED NORMALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSIS. THE MANUFACTURER WAS ALERTED ABOUT THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568033March 9, 2014
ELECTRICAL SYSTEM, SEATS
A DAY AFTER REPLACING THE BATTERY, WHILE DRIVING, THE DRIVER SEAT STARTED READJUSTING AND HEATING ON ITS OWN SO I TURNED ON AIR CONDITIONER TO COMPENSATE SINCE I HAD NO IDEA WHAT TO DO ABOUT THE SEAT WHILE DRIVING. WHEN I DID, REAR PASSENGERS SAID THE REAR VENTS STARTED BLOWING HEAT, AND A STRANGE CLICKING NOISE WAS HEARD IN THE RIGHT REAR PANEL, SO I SHUT OFF THE AIR, OPENED THE WINDOWS AND CLICKING AND HEAT SUBSIDED. HOWEVER, THE DRIVERS SEAT CONTINUED TO READJUST AND HEAT THROUGHOUT MY TRIP AND THE RIGHT REAR WINDOW HAD TO BE PUSHED UP MANUALLY ONCE STOPPED BECAUSE THE ELECTRIC OPENER FOR THAT WINDOW WAS NO LONGER WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566752March 3, 2014
FUEL SYSTEM, GASOLINE
FUEL GAUGE ERRATIC, WILL READ FULL THEN SLOWLY DROP TO EMPTY WHILE DRIVING. EVENTUALLY THE EMPTY LIGHT WILL ILLUMINATE AND THE LOW FUEL BELL WILL SOUND. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10566260February 27, 2014
ELECTRICAL SYSTEM
DRIVING ON HIGHWAY IN RUSH HOUR TRAFFIC @ APPROXIMATELY 55MPH. SUDDENLY NOTED LOSS OF POWER WITHOUT WARNING, WITH NO CHECK ENGINE LIGHTS ON ( UNTIL MANAGED TO GET CAR TO SIDE OF HIGHWAY AND PUT IN PARK, THEN MULTIPLE ICONS LIGHTING UP). HAD TOWED TO DEALERSHIP, THEY ALMOST IMMEDIATELY TOLD ME A FAULTY IGNITION SWITCH WAS THE MOST PROBABLE CAUSE. OF NOTE, CAR WENT ON TO HAVE IGNITION SWITCH NEEDING REPLACED @ 74,218 MILES. THIS TIME I WAS AGAIN DRIVING ON THE INTERSTATE AT APPROXIMATELY 65MPH, BUT THIS TIME SUDDENLY FELT CAR LOSING POWER, AND NO CHECK ENGINE LIGHT ONCE AGAIN. I MANAGED TO GET TO BERM, PUT IN PARK, WITH MULTIPLE ICONS THEN LIGHTING UP, AS IF "SHORTING OUT". SHUT IGNITION OFF, TOOK MULTIPLE ATTEMPTS TO RESTART, HAD TOWED. -AT 105,162 MILES, AGAIN REPLACEMENT OF SAME PART, AFTER HAVING FULLY LOST POWER WITHOUT ANY WARNING THIS TIME, THOUGH THIS TIME OCCURRED WHILE GOING DOWN MY DRIVEWAY. ********OF NOTE, I DO NOT HAVE A "HEAVY" KEY RING NOR WAS THERE JARRING FROM ROUGH ROADS ON ANY OF THESE 3 OCCASIONS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565935February 26, 2014
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, EXTERIOR LIGHTING
THE FIRST DAY WE HAD THE TRUCK THE SPEEDOMETER DISPLAYED THE WRONG SPEED AND HAS BEEN THAT WAY. IT WORKS OCCASIONALLY. THEN A WEEK LATER THE LOW BEAM HEAD LIGHTS WENT OUT WHILE DRIVING. THEY CAME BACK ON AFTER A FEW MINS. THIS HAPPENED AGAIN A FEW DAYS AGO. THE FUEL GAGE IS IN ACCURATE AS WELL. I TOOK IT TO A SHOP AND THEY SAID THE INSTRUMENT CLUSTER NEEDS TO BE REPLACED BUT FOUND NO ISSUES WITH THE HEAD LIGHTS BUT THERE IS DEFINITELY AN ISSUE WITH THE HEADLIGHTS AND THAT IS VERY DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565960February 26, 2014
VISIBILITY/WIPER
VEHICLE WIPERS STARTING TURNING ON WHEN WIPERS WERE SET TO OFF. THIS PROBLEM HAS PROGRESSIVELY GOTTEN WORSE . IT STARTED AS ONLY INTERMITTENTLY AND OCCASIONALLY HAVING THE WIPERS TURN ON FOR A COUPLE SWIPES AND THEN SHUTTING OFF. NOW THEY (THE WINDSHIELD WIPERS) START SWIPING WHEN THE VEHICLE IS STARTED AND YOU CAN HEAR THE WINDSHIELD WASHER PUMP RUNNING, THE WIPERS WILL RUN UNTIL I TURN THE VEHICLE OFF. AT TIMES THIS IS FOR 30 MINUTES OR LONGER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565640February 24, 2014
FUEL SYSTEM, GASOLINE
MY SERVICE LIGHT CAME ON DURING THE SUMMER OF 2013 AND DIAGNOSTICS WERE COMPLETED STATING THAT THERE WAS A PRESSURE ISSUE, THEN LATER IN THE FALL, NOTICED FUEL SMELL AT TIME OF FUELING. TOOK CAR TO SHOP TO GET CHECKED, SHOP OWNER FOUND RECALL FOR INJURIES DEMONSTRATED IN MY FUEL SYSTEM. MOVED CAR TO GMC DEALER FOR OFFICIAL DIAGNOSTICS, THEY STATED THAT MY CAR WAS ACTUALLY A 2003, SINCE IT WAS SOLD IN DEC OF THAT YEAR AND WOULD NOT BE ELIGIBLE. I THEN FOUND A RECALL NOTICE PUBLISHED IN 2007 THAT INCLUDED 2002 AND 2003 VEHICLES WITH THE INITIAL RECALL. GMC TOLD ME THAT THEY DID NOT HAVE TO COVER WARRANTY BECAUSE IT WAS A VOLUNTARY RECALL(THEY COULD NOT EXPLAIN IN A SATISFACTORY WAY HOW THIS AFFECTED ME AS A CONSUMER). THE NHTSA ACTION # IS PE07014. AT THE TIME OF THE SYMPTOMS, MY CAR HAD LESS THAN 130,000 MILES ON IT (AS IT HAS JUST 130 K ON IT NOW) AND WAS JUST UNDER 10 YEARS OLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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