GMC Envoy Complaints

3,582 consumer complaints on file.

#10595952June 3, 2014
ELECTRONIC STABILITY CONTROL (ESC)
IN JANUARY, 2012, AFTER A DAY OF MAKING SEVERAL STOPS (CHURCH, VISIT FAMILY, MOVIE), WE STOPPED FOR A LATE NIGHT DINNER). THE RESTAURANT WAS CLOSING, SO WE RETURNED TO THE VEHICLE IN LESS THAN 5 MINUTES. WHEN WE RETURNED TO THE VEHICLE, THE CAR WOULD NOT START. AFTER SEVERAL UNSUCCESSFUL ATTEMPTS, WE HAD TO HAVE THE TRUCK TOWED. SINCE IT WAS LATE NIGHT, WE HAD TO HAVE THE VEHICLE TOWED TO THE HOME AND THEN TO A REPAIR SHOP. AFTER BEING IN THE REPAIR SHOP FOR SEVERAL DAYS AND AFTER SEVERAL DIAGNOSTIC TESTS,, WE WERE TOLD THE IGNITION SWITCH WAS REPLACED. SINCE THIS 1ST INCIDENT IN 2012, THIS HAS OCCURRED AT LEAST 10 TIMES. AFTER ONE INCIDENT IN 2013, WE BOUGHT A NEW BATTERY. AFTER 2 WEEKS, THE NEW BATTERY WAS DEAD AND WE RECEIVED A NEW BATTERY. HOWEVER, THE VEHICLE NOT STARTING OCCURRED AT LEAST ANOTHER 3 TIMES. AFTER REPLACING THE BATTERY TWICE, WE HEARD THERE WAS AN IGNITION SWITCH RECALL FOR GMC VEHICLES. WHEN I CONTACTED GM, THEY TOLD ME THE RECALL WAS FOR OTHER MAKES AND MODELS, BUT NOT ON THE ENVOY. MY CONCERN IS WE DON'T KNOW WHEN THE CAR WILL START OR NOT. WE HAVE ALSO HAD THE STARTER CHECKED SEVERAL TIMES & WAS TOLD IT'S NOT THE STARTER. IT APPEARS NO ONE IS ABLE TO DETERMINE WHY THE VEHICLE DOES NOT START AND WHEN IT WILL HAPPEN. I AM CONCERNED FOR MY SAFETY - WHEN IT'S GOING TO HAPPEN, WHERE WILL I BE., IF I AM CLOSE TO HOME OR NOT AND WILL WE HAVE TO INCUR ANOTHER TOWING CHARGE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594274May 27, 2014
ELECTRICAL SYSTEM:IGNITION
THE IGNITION BEGAN TO STICK -- COULD NOT TURN THE KEY ALL OF THE WAY TO THE OFF POSITION. HAD TO JIGGLE IT SEVERAL TIMES BEFORE YOU COULD TURN IT SO YOU COULD TAKE THE KEY OUT OF THE IGNITION. AT THE SAME TIME, YOU COULD NOT TAKE THE CAR OUT OF THE "PARK" POSITION. THE SHIFTER WOULD STICK. NONE OF THESE HAPPENED WHEN THE CAR WAS MOVING. ONLY WHEN PARKED. ALSO, BEGINNING JAN. 1, 2014, THE REAR TAIL LIGHTS WENT OUT IN THE CAR. SEARS SAID THERE WAS SOMETHING WRONG WITH THE WIRING IN THE BACK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594270May 27, 2014
STRUCTURE:BODY, AIR BAGS
CAR SLID INTO RIGHT GUARDRAIL AND THEN SLID TO LEFT IN DITCH ON EXPRESSWAY. THE AIRBAGS DID NOT DEPLOY. IMPACT WAS SIGNIFICANT ENOUGH TO BEND THE FRONT PASSENGER CORNER OF FRAME. THE FRAME IS ALSO CRACKED UNDERNEATH THE MIDDLE OF VEHICLE AS RESULT OF CRASH. CAR IS NO LONGER DRIVEABLE. DRIVER SUFFERED WHIPLASH. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10593601May 23, 2014
EXTERIOR LIGHTING
WHILE DRIVING ON THE EXPRESSWAY AT ABOUT 11PM, GOING 70 MILES PER HOUR, MY HEADLIGHT JUST WENT OUT. I TURNED THE CONTROL SWITCH ON AND OFF TO SEE IF THEY WOULD COME BACK ON BUT THEY DIDN'T. I PULLED ONTO THE SIDE OF THE ROAD AND CHECK TO SEE IF MY OTHER LIGHTS WERE WORKING (BLINKERS, FLOOD LIGHTS, BRIGHTS) AND THEY WERE. MY HEADLIGHTS HOWEVER WEREN'T. I TRIED TURNING THE TRUCK ON AND OFF TO SEE IF THEY WOULD COME BACK ON BUT THEY DIDN'T. AFTER SITTING THERE WITH THE CAR OFF FOR ABOUT 10 MINUTES, I STARTED IT BACK UP AND THEY CAME ON. I HAD TO TURN AROUND AND GO BACK HOME IN FEAR THAT I COULDN'T FINISH MY TRIP BECAUSE I DIDN'T KNOW IF MY LIGHTS WOULD GO OUT AGAIN. SINCE THIS FIRST INCIDENT, MY LIGHT GO OUT ON A DAILY BASIS AND AT RANDOM. THEY HAVE GONE OUT WHILE MY TRUCK HAS BEEN IN PARK AS WELL AS WHILE I'VE BEEN DRIVING. I HAVE TAKEN IT INTO THE SHOP AND AFTER THEM HAVING MY TRUCK FOR 9 HOURS, THEY TOLD ME THEY WORKED THE WHOLE TIME WHILE THEY HAD IT (GO FIGURE). I TOOK MY TRUCK BACK IN THIS MORNING BECAUSE IT WAS HAPPENING AGAIN AND I WAS ABLE TO SHOW TO THEM THAT MY SWITCH WAS REGISTERING MY HEADLIGHTS AS BEING ON WHEN THEY WEREN'T. I HAVE CONTACTED GMC TO FILE A COMPLAINT AND WAS TOLD AT THIS TIME THERE WASN'T MUCH THEY CAN DO AND THAT I JUST NEED TO GET IT REPAIRED. HARD TO DO WHEN NO ONE WILL ACKNOWLEDGE THE PROBLEM. I AM BEYOND FRUSTRATED BECAUSE I AM LIMITED WHEN I CAN DRIVE MY VEHICLE DUE TO THIS MAJOR ISSUE THAT CAN HAPPEN AT ANYTIME WITHOUT ANY WARNINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593798May 23, 2014
ENGINE AND ENGINE COOLING
THE VEHICLE REAR AIR COMPRESSOR AIR DEFLATES OVER NIGHT OR AFTER SITTING FOR A WHILE. AIR COMPRESSOR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593374May 22, 2014
SEAT BELTS
TL* THE CONTACT OWNS A 2008 GMC ENVOY. THE CONTACT STATED THAT WHILE TRAVELING 25 MPH THE REAR PASSENGER'S SIDE SEAT BELT FAILED TO RELEASE THE PASSENGER. THE SEAT BELT MECHANISM WOULD NOT ALLOW THE SEAT BELT TO ADJUST AND WAS CUT IN ORDER TO RELEASE THE PASSENGER. THE FAILURE OCCURRED ON FOUR DIFFERENT OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC, WHO DIAGNOSED THAT SEAT BELT GEAR MECHANISM NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 47,000 AND THE CURRENT MILEAGE 47,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592937May 21, 2014
ELECTRICAL SYSTEM
DRIVING ALONG STREET AND ALL ENGINE LIGHTS WENT OUT AND ENGINE STOPPED. LOST POWER STEERING AND HAD TO FIGHT TO GET OVER TO SIDE OF STREET AND SAFETY. THIS HAS HAPPENED 3 TIMES SINCE THE FIRST TIME EACH TIME THE IGNITION SWITCH REQUIRED REPLACEMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10593087May 21, 2014
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2006 GMC ENVOY DENALI. THE CONTACT STATED THAT WHEN COMING TO A STOP, THE VEHICLE LUNGED FORWARD WITHOUT WARNING. THE CONTACT MENTIONED THAT THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE REPAIRS WERE UNKNOWN. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 99,000 AND THE CURRENT MILEAGE WAS 112,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592669May 20, 2014
POWER TRAIN
TL* THE CONTACT OWNS A 2003 GMC ENVOY. THE CONTACT STATED THAT THE VEHICLE LOST ALL POWER AFTER AN ATTEMPT WAS MADE TO SHIFT GEARS FROM DRIVE TO PARK . THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 175,000. THE CURRENT MILEAGE WAS 175,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592803May 20, 2014
SUSPENSION
GMC IS SUPPOSE TO BE QUALITY HOWEVER, THE REAR SUSPENSION STARTS OUT GETTING LOWER AND LOWER UNTIL THE REAR SUSPENSION DROPPED TO THE POINT THAT THE VEHICLE WAS UNSAFE TO BE DRIVEN. BECAUSE THE TRUCK WAS SITTING ON THE REAR TIRES AND IF THE VEHICLE WERE TO BE DRIVEN, THE TIRES WOULD BLOW OUT AND CAUSE A CRASH AND POSSIBLY A FATALITY! THERE ARE SEVERAL COMPLAINT AND CONCERNS ABOUT THE SAME ISSUE YET NOTHING IS BEING DONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10592465May 19, 2014
AIR BAGS
MY DAUGHTER WAS DRIVING THE ENVOY AT ABOUT 45 MPH WHEN A DRUNK DRIVER PULLED OUT IN FRONT OF TRAFFIC, CAUSING EVERYONE TO SLAM ON THEIR BRAKES, AND MY DAUGHTER WAS NOT ABLE TO STOP IN TIME BEFORE REAR-ENDING ANOTHER VEHICLE. THE CAR IS TOTALED BUT THE AIRBAGS NEVER DEPLOYED. *JS
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10592321May 18, 2014
AIR BAGS, SERVICE BRAKES, VISIBILITY/WIPER
DRIVING AT APPROX. 2:30 PM IN INTERMITTENTLY RAINY CONDITIONS- I SUDDENLY FOUND MYSELF UNABLE TO CONTROL MY VEHICLE AND HAD TROUBLE SEEING MY SURROUNDINGS EVEN THOUGH I HAD NEW RAIN-X WIPERS ON. WHILE I APPLIED THE BRAKES THEY DID NOT WORK AS EFFECTIVELY AS THEY SHOULD. ADDITIONALLY, AFTER THE FIRST AND SECOND IMPACT (MULTIPLE VEHICLES WERE INVOLVED)- NO AIR BAGS DEPLOYED. I WAS THE ONLY PERSON IN THE VEHICLE AND STILL THE DRIVERS SIDE AIR BAG DID NOT DEPLOY. RESULTED IN TWO FATALITIES IN ANOTHER VEHICLE WHILE I SUFFERED A HEAD INJURY, FACIAL FRACTURES THAT REQUIRED SURGERY, AND A BROKEN COLLAR BONE FROM THE SEAT BELT THAT I COULD NOT AFFORD THE MEDICAL INTERVENTION REQUIRED FOR REPAIR. *JS
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
2
#10592124May 17, 2014
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I HAVE HAD THIS ISSUE 3 TIMES -8/2012, 2/2013, 3/2014 - SO I AM ON THE 4TH IGNITION SWITCH IN THIS CAR, MILEAGE NOW APPROX 108,000. THE 4X4, STABILITRAK, ABS AND EMERGENCY BRAKE LIGHTS COME ON THEN IT BEEPS REPEATEDLY. SOMETIMES CONCURRENTLY, SOMETIMES NOT THE AIR BLOWER STOPS WORKING AS WELL. THIS 3RD TIME, AFTER THE LIGHTS HAD BEEN COMING OFF/ON FOR A FEW DAYS, TURNING THE BLOWER ON WOULD TRIGGER THE LIGHTS TO COME ON. FOR EACH OF THE 3 TIMES, THE GMC DEALER HAS RECOMMENDED REPLACEMENT OF THE IGNITION SWITCH (2X AT MY COST) ON THE MOST RECENT REPAIR A VOLTAGE SPIKE WAS ACKNOWLEDGED BUT THE OPTION TO TRACK THIS BY INSTALLING INLINE FUSES WAS NOT EVEN OFFERED UNTIL I HAD TAKEN MY ISSUE TO A HIGHER AUTHORITY. I DECLINED AS I DON'T CARE TO PUT MORE MONEY IN A CAR THAT EVEN ONE OF THE DEALERSHIPS EMPLOYEES RECOMMENDED I JUST SELL AND BUY NEW. MY CONCERN IS WHETHER THIS CAR IS A HAZARD TO ME AND OTHERS? THE SERVICE MANAGER SAID WHEN THIS OCCURS THE IGNITION IS ESSENTIALLY OFF AND THE CAR COULD STOP BUT ANOTHER PERSON TOLD ME THAT NO, IT'S ANOTHER LEG OF THE IGNITION AND ITS OKAY. I DON'T KNOW WHO TO BELIEVE. ....UPDATED 08/12/14 *BF UPDATED 11/12/2014 *JS UPDATED 8/28/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588950May 16, 2014
ELECTRICAL SYSTEM
ENGINE STALLED WHEN MAKING A TURN. LOST ALL POWDER THE DASH PANEL HAD NO LIGHT LIT UP.I HAD NO POWER STEERING AND NO POWER BRAKES. WAS ABLE TO CONTROL DUE TO LOW SPEED. TURNED KEY OFF AND THE IT RESTARTED WHEN KEY TURNED BACK ON. ON MARCH 19, 2014 TOOK IT TO BENNTT CHEVROLET BURICK FOR CHECK. THEY FOUND FAULTY IGNITION SWITCH AND IT FOR $259.88. THE 2008 ENVOYS WERE NOT ON THE RECALL LIST AND SOMEONE SHOULD CHECK ALL 2008 ENVOYS STILL ON THE ROAD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588826May 16, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2007 GMC ENVOY. THE CONTACT STATED THAT GASOLINE FUEL FUMES WERE EMITTED FROM INSIDE OF THE VEHICLE. THE FAILURE WAS RECURRING. THE VEHICLE WAS TAKEN TO A DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 117,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588496May 15, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
NOT SURE WHEN AS IT HAS BEEN A WHILE. THE ODOMETER STOPPED WORKING AND I HAVE FILED THIS ONLINE A COUPLE OF TIMES BUT NEVER HEARD BACK AND I HAVE CONTACTED GMC SEVERAL TIMES AND THEY SAID THEY ARE FULLY AWARE OF IT AS THEY HAVE HAD SEVERAL CALLS REGARDING IT AND IT IS ANYWHERE FROM 300.00 TO 600.00 TO FIX IT AND IT COULD TAKE A COUPLE OF DAYS. TO ME THAT IS NOT OK. AS MUCH AS I PAID FOR MY VEHICLE IT SHOULD NOT DO THIS. IF GMC IS AWARE OF IT THEY SHOULD HAVE CONTACTED YOU GUYS AND A NOTICE SHOULD HAVE BEEN SENT AS I HAVE BEEN RESEARCHING ONLINE AND I SEE SEVERAL COMPLAINTS ABOUT THIS ISSUE WITH PEOPLES ENVOYS AND THEY GET THE SAME UNCARING RESPONSE FROM GMC. TO ME THAT IS A PROBLEM,. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588519May 15, 2014
ELECTRICAL SYSTEM, ENGINE
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED, SMOKE EMITTED INSIDE OF THE VEHICLE. THERE WERE NO FLAMES VISIBLE. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND NOTICED THAT THE FRONT DRIVER'S SIDE WINDOW AND DOOR HOUSING CONTROL BOX HAD BEEN BURNED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE VEHICLE EXHIBITED A CONSTANT STALLING AND WOULD RESTART MOMENTS AFTER THE FAILURE OCCURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 208,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10588559May 15, 2014
SERVICE BRAKES
TL* THE CONTACT OWNS A 2005 GMC ENVOY DENALI XL. THE CONTACT STATED ABS AND SERVICE BRAKES LIGHT ILLUMINATED ON HER INSTRUMENTAL PANEL. THE CONTACT TOOK HER VEHICLE TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THE EBCM WOULD NEED TO BE REPLACED HOWEVER, ONLY AN AUTHORIZED DEALER WOULD BE ABLE TO PERFORM THE REPAIRS AND BECAUSE A SYSTEM UPDATE WOULD NEED TO BE REFORMED AS WELL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED GMC DEALERSHIP. THE DEALER STATED THE PART WAS ON NATIONAL BACK ORDER AND IT WOULD BE UNKNOWN HOW LONG IT WOULD TAKE REPRODUCE THE PART NEEDED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000. THE CURRENT MILEAGE WAS 123,000. RK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10588410May 14, 2014
FUEL SYSTEM, GASOLINE
FUEL SENSOR/GAUGE READS EMPTY EVEN THOUGH FUEL TANK IS FULL. NEEDLE CONTINUES TO FLUCTUATES WHILE DRIVING PROVIDING AN INACCURATE READ OF DUEL STATE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587790May 12, 2014
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
AROUND AUGUST 2012, THE SPEEDOMETER AND TACHOMETER OF THE SUV BEGAN TO INDICATE INCORRECT READINGS. THE SPEEDOMETER GOES WEEKS WORKING FINE, THEN WILL READ THE INCORRECT SPEED FOR MONTHS. THE TACHOMETER NEEDLE JUST "HANGS." THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE DASH CLUSTER WOULD NEED TO BE CHANGED AT A COST OF AT LEAST $600, POSSIBLY MORE. THE DASHBOARD CLUSTER WAS NOT CHANGED. IT APPEARS THAT SEVERAL OTHER 2004 GMC ENVOY OWNERS ARE EXPERIENCING THIS SAME PROBLEM. A RECALL SHOULD BE IN ORDER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy