GMC Envoy Complaints

3,582 consumer complaints on file.

#8009214May 6, 2002
VEHICLE SPEED CONTROL, STEERING
WHILE AT STOP LIGHT WITH BRAKES APPLIED, VEHICLE SUDDENLY SURGED FORWARD. CONSUMER WAS UNABLE TO STOP VEHICLE, WHEN APPLYING BRAKES STEERING WHEEL LOCKED. IT STOPPED ON ITS OWN, ONCE IT WAS OFF THE ROAD AND ON GRASS. VEHICLE WAS TOWED TO DEALER.*AK *YD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008202April 22, 2002
ELECTRICAL SYSTEM:WIRING, FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
THE ELECTRICAL COMPUTER MEMORY FOR THE EXTERIOR MIRRORS AND THE SEAT ADJUSTER FAILED. THIS CAUSED THE SEATS FOR DRIVER AND PASSENGER SIDE NOT TO BE ADJUSTED. ALSO THE MIRRORS ARE NOT ABLE TO BE ADJUSTED. DRIVER HAS TO CONTINOUSLY ADJUST THE MIIRRORS IN ORDER TO SEE. DEALER RESET MEMORY SEATS, REPROGRAMMED MIRROR MEMORY, AND REPLACED LEFT AND RIGHT FRONT SEAT MODULES. DID NOT REMEDY PROBLEM. CUSTOMER STATES THAT THERE IS A FUEL LEAK LOSS OF 1/2 TANK IN 3 MILES. DEALER REPAIRED LOOSE CONNECTION BETWEEN MAIN FUEL LINE AND THE FUEL TANK. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8008206April 22, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHILE WAITING AT A STOP LIGHT FUEL TANK LOST ALL IT'S FUEL DUE TO A HOSE SEPARATING FROM THE TANK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8007481April 12, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION, POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
WHILE TOWING VEHICLE IN NEUTRAL, TRANSMISSION SLIPPED OUT OF GEAR AND A FIRE STARTED IN TRANSMISSION AREA. CONTACTED DEALER WHO WAS NOT WILLING TO DO ANYTHING.*AK CONSUMER STATES THAT THE TRANSFER CASE SHIFT MODULE FAILED TO ENGAGE NEUTRAL, CONSUMER HAD BRACKETS AND WIRING INSTALLED TO ACTIVATE THE BRAKE AND TAIL LIGHTS WHEN BEING TOWED, THERE IS A RECALL, 01V334, REGARDING TRANSFER CASE CONTROL MODULE PROBLEMS, HOWEVER THIS VIN IS NOT INCLUDED. *SLC
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#760504April 9, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
AUTOMATICADJUSTING MIRRORS WANDER TO UNPROGRAMMED POSITIONS AT RANDOM. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760411April 8, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES, STEERING:HYDRAULIC POWER ASSIST SYSTEM
MIRRORS PROBLEM - THE OUTSIDE MIRRORS EMIT A DISTURBING WHISTLING NOISE WHEN EXCEEDING 45 MPH. IT APPEARS THAT THE SEEMS OF THE OUTSIDE CASING ARE CAUSING THE NOISE. DEALER SAYS GM HAS NO SOLUTION TO PROBLEM. STEERING PROBLEM - A GRUNT/CRUNCH NOISE EMITS FROM THE PASSENGER FRONT WHEELWELL WHEN TAKING SHARP LEFT TURNS. NO PROBLEMS WITH RIGHT TURNS. DEALER HAS BEEN NOTIFIED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#760323April 5, 2002
STEERING: STEERING WHEEL/HANDLE BAR, FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN:AUTOMATIC TRANSMISSION
WE PURCHASED NEW VEHICLE OCTOBER 2001 AND WITHIN 4 MONTHS BEGAN EXPERIENCING PROBLEMS BEGINNING WITH A NOISE WITHIN THE STEERING WHEEL. DEALER TECHNICIAN REPLACED DEFECTIVE AIRBAG MODULE. THE NEXT MONTH, MY NEW ENVOY HAS BEEN TO THE DEALER 4 TIMES FOR THE SAME PROBLEM OF 1) WIND AND/OR WHISTLING NOISE AT SPEEDS ABOVE 45MPH, 2) "VIBRATION" NOISE COMING FROM TRANSMISSION WHEN VEHICLE REACHES 3RD GEAR , 3) WHEN VEHICLE HAS REACHED 3RD GEAR AND PREVIOUS NOISE BEGINS, THERE IS ALSO A VIBRATION FELT IN THE ACCELERATION PEDAL. ON THE FIRST TRIP TO DEALER FOR THESE PROBLEMS, TECHNICIAN ONLY AGREED WITH THE WIND NOISE. DISCOVERED THE FRONT SIDE MIRRORS WERE THE CAUSE. REPLACED BOTH MIRRORS---PROBLEM STILL EXISTS, HOWEVER, HE CAN'T HEAR THEM. EXPLAINED IT WAS THE NATURE OF THE VEHICLE. HE ALSO REPAIRED THE WEATHERSTRIPPING WHICH HAD "FALLEN OFF" THE RIGHT REAR DOOR. HE ADVISED THAT HE DID NOT HEAR ANY NOISE IN THE TRANSMISSION AREA OR IN THE GAS PEDAL. WE TOOK TO ANOTHER DEALER WHO HAD A TECHNICIAN TEST DRIVE THE VEHICLE AND ADVISED THAT THERE WAS BOTH A NOISE IN THE AREA OF TRANSMISSION AND A VIBRATION IN THE GAS PEDAL. RETURNED TO THE DEALER WHO ORIGINALLY WAS DOING REPAIR WORK AND HAD HIM RIDE WITH ME. AT THIS TIME, HE HEARD THE NOISE I WAS COMPLAINING ABOUT AND ADVISED THAT IT WAS COMING FROM THE HEAT SHIELD AT THE CATALYTIC CONVERTER. MADE AN APPOINTMENT FOR REPAIRS, PICKED UP THE VEHICLE AND LATER THE SAME DAY, THE NOISE RETURNED. TOOK VEHICLE BACK, TECHNICIAN SAID HE DIDN'T HEAR ANY MORE NOISES. WAITED 2 WEEKS, MADE ANOTHER APPOINTMENT TO RETURN VEHICLE FOR RIGHT REAR DOOR "RATTLING" , AND "HEAT SHIELD" NOISE WHICH HAD BECOME NON STOP. AT THIS TIME, THEY REPLACED THE WEATHERSTRIPPING ON THE DOOR AND AGAIN ADJUSTED HEAT SHIELD BY MAKING A "CUSHION" SO THAT IT WOULD NOT VIBRATE AGAINST THE EXHAUST MANIFOLD. THIS DID NOT RESOLVE THE PROBLEM, AS IT STILL "VIBRATES" SO AS I CAN STILL FEEL STRESS THROUGH THE GAS PEDAL ON THE TRANSMISSION WHEN REACHING SPEED.*
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759972March 29, 2002
ELECTRICAL SYSTEM:WIRING:FUSES AND CIRCUIT BREAKERS, VISIBILITY:WINDSHIELD WIPER/WASHER
TURN SWITCH PREVIOUSLY REPLACED BECUASE HAZARDS CAME ON WHEN PUTTING ON TURN SIGNAL. NOW WINDSHIELD WIPERS ARE STUCK ON AND HAD TO PULL FUSE TO STOP, WILL BE RETURNING TO DEALER, AGAIN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759973March 29, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
BOTHE SIDE MIRRORS DO NOT RETURN TO THEIR SET POSITION WHEN IGNITION TURNED ON, RETURNED TO DEALER TO CORRECT PROBLEM 3 TIMES. DEALER REPORTS THERE IS NO PROBLEM, PROBLEM STILL NOT CORRECTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759974March 29, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY, FUEL SYSTEM, OTHER:STORAGE:FUEL GAUGE SYSTEM
GAS GAUGE WAS 1/4 TANK OFF, RETURNED TO DEALER TO FIX PROBLEM AFTER RUNNING OUT OF GAS. DEALER REPLACED FLOAT/SENDER. RETURNED TO DEALER ONE HOUR LATER AFTER ATTEMPTING TO FILL TANK WITH FUEL AND FUEL POURED OUT OF TOP OF TANK. DEALER THEN CLAIMED THE FUEL TANK WAS DEFECTIVE AND DISTORTED BY THE FACTORY, ORDERED NEW TANK, REPLACED SAME. ALL IS WORKING NOW.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006607March 28, 2002
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE DRIVING THE VEHICLE STARTED BLOWING OUT COOL AIR.ENGINE OVERHEATED SHUTTING VEHICLE DOWN. TOOK TO DEALER AND DEALER INDICATED RADIATOR HAD RUSTED ON INSIDE. NEED NEW ENGINE AND RADIATOR. NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006019March 20, 2002
EXTERIOR LIGHTING:HEADLIGHTS
UPON PURCHASING VEHICLE, IN FIRST YEAR, HEADLIGHTS HAD TO BE REPLACED TWICE IN SAME YEAR. PLEASE PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8006049March 20, 2002
AIR BAGS, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
AT HIGHWAY SPEEDS VEHICLE WILL STALL. WHEN THIS HAPPENS IT CAUSES IGNITION SWITCH TO BURN OUT. CONSUMER STATED AIRBAG LIGHT ILLUMINATED.AK TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759558March 19, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
VEHICLE LOST POWER WITH OWNER 1 TRAVELING DOWN A HILL AT 35MPH, THEN STALLED AGAIN WITH OWNER 2 TRAVELING AT 60MPH. BROUGHT TO DEALER, SAID COULDN'T REPLICATE PROBLEM. ALSO SAID UNAWARE OF ANY BULLETINS AND THAT THEY CALLED TECHNICIAN ASSIST AND NO ONE KNEW OF ANY SIMILAR PROBLEMS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759426March 16, 2002
ENGINE AND ENGINE COOLING:ENGINE
UPON BEING INSPECTED AT THE NEAREST LOCAL DEALERSHIP, THE #6 PISTON WAS FOUND TO HAVE "SPLINTERED" A HALF MOON PIECE OFF THE TOP OF THE PISTON HEAD. THIS IN TURN "POPPED" THE CYLINDER SLEEVE RETAINING RING FROM THE TOP OF THE CYLINDER WHEN THE PISTON CAME UP. WITH THE RING REMOVED, THE CYLINDER SLEEVE ALSO ROSE OUTSIDE OF THE CYLINDER WALL AND WAS CAUGHT BY THE PISTON ON THE DOWNWARD TRAVEL. THE COMPLETE ENGINE WAS REPLACED. VEHICLE WAS IN THE SHOP FOR 20 DAYS. THE DEALER'S SHOP FOREMAN CHECKED THE RECORDS AND FOUND THAT 150 OTHER ENGINES WILL BE DIRECTLY AFFECTED WITH A POSSIBLE 180 PROBABLY AFFECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005725March 14, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING ABOUT 45 MPH, ENGINE WILL SUDDENLY STALL WITHOUT PRIOR WARNING. HAS HAPPENED TWICE. HAS CONTACTED DEALER . *AK CONSUMER ADDED THIS CONDITION HAS HAPPENDED 3 TIMES, DEALER CHANGED BOARD IN THE COMPUTER SYSTEM, HOWEVER CONSUMER DOES NOT FEEL THAT THE PROBLEM IS REMEDIED. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005726March 14, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
WHILE DRIVING, ALL GAUGES WENT BLANK, DARK, HAD TO STOP VEHICLE AND TURN OFF THE ENGINE, AFTER 5 MINUTES, TURNED IT BACK ON. GAUGES STARTED WORKING AGAIN. DEALER COULD NOT DUPLICATE PROBLEM. *AK *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759231March 11, 2002
SUSPENSION:REAR
AT REFUELING, VEHICLE WAS IN "NORMAL" PITCH ALINEMENT. AFTER REFUELING, AND UPON LEAVING THE SERVICE STATION, VEHICLE EXHIBITED UNUSUAL REAR END BOUNCE, AS IF SHOCK ABSORBERS WERE MISSING. AFTER TWO MILE TRIP AT CITY STREET SPEED, VEHICLE WAS PARKED. VISUAL INSPECTION REVEALED THAT REAR END WAS SAGGING ABOUT SIX INCHES DOWN, OR MORE. VEHICLE WAS DRIVEN TO DEALER (ABOUT THREE MILES) AND EXAMINED. SERVICE DEPARTMENT REPORTED THAT COMPRESSOR FOR LOAD LEVELING SYSTEM WAS LEAKING AND HAD FAILED. IF THIS HAD OCCURRED AT HIGHWAY SPEED WITH A TOWED LOAD, I BELIEVE I WOULD HAVE LOST CONTROL OF VEHICLE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8005225March 8, 2002
SEATS:FRONT ASSEMBLY:POWER ADJUST
PASSENGER'S SIDE POWER SEAT IS TILTED IN A DOWNWARD POSITION. CANNOT TILT UPWARD DUE TO ELECTRICAL MALFUNCTION. MOTOR CAN BE HEARD, BUT NOTHING IS HAPPENING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#759042March 7, 2002
VISIBILITY:REARVIEW MIRRORS/DEVICES
THE MEMORY MIRROR FEATURE ON THE VEHICLE WORKED FOR A WHILE, THEN FAILED. EVERY TIME I GET IN THE CAR THE MIRRORS WOULD SET THEMSELVES INCORRECTLY AT ANGLES THAT RENDER THEM USELESS. I HAVE BEEN TO THE DEALERSHIP 3 TIMES, AND THEY HAVE BEEN GREAT TO WORK WITH. THEY HAVE TRIED EVERYTHING GM SUGGESTS BUT THE PROBLEM STILL KEEPS COMING BACK. WHILE THIS ISSUE MAY AT FIRST SEEM MINOR, IT REALLY IS A SERIOUS SAFETY ISSUE AS IT REQUIRES THE OUTSIDE MIRRIRS TO HAVE TO BE RESET BEFORE EVERY DRIVE. HAVING YOUR MIRRORS IN PROPER SETTING IS CRITICAL TO THE SAFE OPERATION OF A VEHICLE. GM DOES NOT SEEM TO TAKE THE PROBLEM SERIOUSLY ENOUGH TO FIND A PERMANENT FIX.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy