GMC Envoy Complaints

3,582 consumer complaints on file.

#766538September 1, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
ENGINE FAILURE-CAR STALLS OUT WHILE DRIVING IN TRAFFIC FOR NO APPARENT REASON. ON 1 OCCASION, AFTER PULLING OVER TO SIDE OF ROAD VEHICLE WAS ABLE TO BE RESTARTED, OTHER TIMES IT WAS TOWED TO DEALERSHIP. HAVE TAKEN BACK TO DEALER 3 TIMES WHERE COMPUTER SYSTEM WAS CHANGED OUT BUT PROBLEMS ARE STILL OCCURING. CONTACTED GM HDQ IN DETROIT, SENT AREA ZONE MANAGER WHO STATES NOTHING WRONG WITH VEHICLE AND REFUSES TO BUY BACK VEHICLE. I FEAR FOR MY SAFETY AS WELL AS MY LIFE WHEN DRIVING THIS VEHICLE. HAVE NOTICED NUMEROUS COMPLAINTS FOR THIS SAME PROBLEM, PLEASE HELP TO TAKE THESE DANGEROUS VEHICLES OFF THE ROAD.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766540September 1, 2002
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
ENTIRE DRIVER'S DASH MODULE GOES OUT WHILE DRIVING. NO GAUGES AVAILABLE. HAVE TAKEN TO DEALERSHIP WHERE THEY CAN FIND NO PROBLEM. HAVE CONTACTED GM HDQ , INSPECTED BY AREA ZONE MANAGER WHO STATES NO PROBLEM WITH VEHICLE. THIS SAME VEHICLE HAS HAD NUMEROUS ENGINE STALLS WHILE DRIVING, REAR END LOADING SUSPENSION GIVING OUT AND DASHBOARD CONSOLE BLACKOUTS. GM REFUSES TO BUY BACK, PLEASE HELP GET THIS VEHICLE OFF THE ROAD AS I FEAR FOR MY LIFE DRIVING IT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766407August 29, 2002
SEAT BELTS:FRONT:BUCKLE ASSEMBLY
WHEN A CAR SEAT IS PUT IN THE BACK CENTER SEAT AS RECOMMENDED IT IS IMPOSSIBLE TO LATCH THE SHOULDER BELT IN THE RIGHT BACK SEAT (FACING FORWARD) TO THE BELT ANCHOR. THE PASSENGER IN THE RIGHT BACK SEAT MUST EITHER NOT HAVE THE SEAT BELT ATTACHED OR USE A 6 INCH BELT EXTENSION THAT IS UNSAFE FOR NON OVERWAIT TODDLERS. GMC TOLD ME THAT THIS IS A DESIGN FLAW AND THERE IS NOTHING THAT THEY CAN DO ABOUT IT. ALL I WANT IS TO BE ABLE TO HAVE A PASSENGER RIDE SAFELY IN THE BACK RIGHT PASSENGER SEAT WHILE MY DAUGHTER IS IN A CAR SEAT IN THE BACK CENTER SEAT.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#766213August 26, 2002
EQUIPMENT:APPLIANCE:AIR CONDITIONER
MY AIR CONDITIONER WORKED FINE FOR ONE WEEK AND AFTER THAT IT TAKES TIMES WHEN IT WILL CUT OFF AND ONLY BLOWS OUT HOT AIR. SOMETIMES YOU CAN DRIVE FOR ABOUT 30 MINUTES AND IT WILL CUT OFF AND OTHER TIMES IT TAKES LONGER. THE FAN STILL BLOWS, BUT AS I SAY IT ONLY THROWS OUT HOT AIR. YOU CAN STOP AND CUT THE ENGINE OFF AND RESTART THE VEHICLE AND SOMETIME IT WILL MAKE IT RUN RIGHT AGAIN. I HAVE HAD IT AT THE CHEVROLET COMPANY TO BE WORKED ON TWICE AND THEY FINALLY TOLD ME THE SECOND TIME AFTER KEEPING IT FOR A WEEK AND A HALF THAT THEY COULD NOT FIX IT BECAUSE THEY DIDN'T KNOW HOW. THEY TOLD ME THEY WERE WAITING FOR GM TO LET THEM KNOW WHAT TO DO OR SEND THEM A COMPUTER CHIP TO PLACE IN MY COMPUTER THAT WOULD MAKE IT WORK, I THINK THIS IS UNSATISFACTORY BECAUSE I CALLED GM AND THEY SAID THAT THEY NEW NOTHING ABOUT THE PROBLEM. I SPOKE WITH CORY JACKSON AT GMC CUSTOMER ASSISTANCE CENTER AND HE IS THE ONE WHO GAVE ME THIS ADDRESS TO SEND IN A COMPLAINT. COULD YOU PLEASE LET ME KNOW IF THERE IS A PROBLEM AND IF SO WHEN DO YOU EXPECT TO HAVE IT CORRECTED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8016732August 20, 2002
AIR BAGS:FRONTAL
VEHICLE WAS INVOLVED IN FRONTAL COLLISION WITH POINT OF IMPACT JUST A LITTLE LEFT OF THE CENTER BUMPER. FRONT END, INCLUDING FRAME WAS TOTALLED. UPON IMPACT, NEITHER AIR BAGS DEPLOYED. PLEASE DESCRIBE DETAILS. *AK
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#765039August 1, 2002
FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
WHEN ATTEMPTING TO FILL THE FUEL TANK, GASOLINE WILL SPILL OUT THE TOP OF THE TANK (NOT THE FILLER HOSE) AND ONTO THE GROUND. RATHER THAN RETURN UP THE HOSE AND INDICATE TO THE PUMP THAT THE TANK IS FULL, THE GASOLINE GOES EVERYWHERE. IF YOU JUST ADD GAS BUT DO NOT FILL THE TANK, THIS DOES NOT HAPPEN.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014699July 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE SHUT OFF AND THE BRAKES WHERE NOT WORKING NOTHING WAS WORKING EXCEPT FOR THE STEERING, THE CONSUMER WAITED FIVE MINUTES AND THEN THE VEHICLE STARTED UP AGAIN. CONTACTED DEALER, THE DEALER FOUND A LOOSE ENGINE CONTROL MODULE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8014605July 24, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WITHOUT WARNING VEHICLE WILL STALL OUT AND DIE. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE ADDITIONAL INFORMATION.*AKI
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566612July 10, 2002
AIR BAGS, SEAT BELTS:FRONT:ANCHORAGE
ALL OF THE EIGHT (8) AIR BAG EQUIPPED IN THE VEHICLE FAILED TO DEPLOY DURING FRONTAL IMPACT, ALTHOUGHT PROPERLY RESTRAINED THE CONSUMER STILL SUSTAINED SERIOUS INTERNAL INJURIES, INCLUDING A LACERATED LIVER.(ATTORNEY ON BEHALF OF CLIENT0 NLM
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#8013055July 1, 2002
WHEELS:HUB
LEFT REAR WHEEL CAP AND HUB CAME OFF WHILE SWITCH ING AT 15 MPH. DEALER AND MANUFACTURER WERE NOTIFIED. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012959June 28, 2002
TIRES
LEFT FRONT AND REAR TIRE CAME OFF WHILE DRIVING. COULD HAVE CAUSEDAN ACCIDENT. CAUSE UNKNOWN. DEALER NOTIFIED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8012979June 28, 2002
SEAT BELTS:FRONT:ANCHORAGE
FRONT PASSENGER SEAT BELT TENSIONER FAILED. IT HAS ALREADY BEEN REPLACED BEFORE. CONSUMER WAS INFORMED THAT THERE WAS NO GUARANTEE THAT DEALER WOULD CORRECT THE PROBLEM.*AK *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#566238June 25, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
THE ENGINE SHUT DOWN WITH OUT WARNING WHILE THE CONSUMER WAS DRIVING AT 75 MPH. *YH
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762526June 1, 2002
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
WHEN APPLYING BRAKE TO RELEASE VEHICLE GEAR OUT OF PARK, THE GEAR SHIFT DOES NOT RELEASE. STUCK IN PARK! HAVE TO TAP THE BRAKES MANY TIMES TO GET A RELEASE OF THE GEAR SHIFT. SOMETIMES IT WORKS FIRST TIME OTHER TIMES TAKES MANY ATTEMPTS. TOLD AT DEALER THAT IT IS THE SELLENOID. HAVE ORDERED PART FROM DEALER TWICE AND STILL NO PART. DEALER AT FIRST DENIED BEING ABLE TO REPRODUCE. THEN, FINALLY ADMITTED OTHER VEHICLES HAD SAME ISSUE.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010723May 30, 2002
POWER TRAIN:MANUAL TRANSMISSION
CONSUMER STATES WHEN STARTING VEHICLE, VEHICLE SHIFTS TO 4 WHEEL DRIVE. CAUSE IS UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#8010733May 30, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHILE DRIVING AT HIGHWAY SPEEDS THE VEHICLE STALLED OUT AND DIED. THE SERVICE ENGINE LIGHT AND REDUCE ENGINE SPEED INDICATOR LIGHTS CAME ON BEFORE STALLING. THE MANUFACTURER WAS CONTACTED. THE DEALER HAS NOT DETERMINED THE FAILURE. *JB DEALER REPLACED THE ENTIRE ENGINE. DEALERSHIP STATED GM WOULD NOT ALLOW THEM TO REPLACE THE PARTS THAT BROKE IN THE CYLINDER. *JG
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762317May 27, 2002
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
*APRIL 3, 2002 I TOOK A CO-WORKER TO LUNCH THAT AFTERNOON WHEN UPON RETURNING TO OUR PLACE OF EMPLOYMENT THE VEHICLE STALLED WITHOUT NOTICE. I WAS TRAVELING SOUTHBOUND ON ROUTE 17 IN ALLENDALE, WHICH IS A DIVIDED HIGHWAY. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. I WAS ABLE TO COAX THE VEHICLE INTO THE COMPANY PARKING LOT BUT WAS UNABLE TO RESTART THE VEHICLE. *MAY 6, 2002 I WAS ON MY WAY HOME THAT EVENING AND THE VEHICLE STALLED WITHOUT NOTICE. I WAS TRAVELING NORTHBOUND ON BOOTON RD IN LINCOLN PARK, WITH IS A FOUR-LANE ROAD. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. I WAS ABLE TO COAX THE VEHICLE ONTO A SIDE RESIDENCE STREET BUT WAS UNABLE TO RESTART THE VEHICLE. *MAY 9, 2002 I WAS ON MY WAY HOME THAT EVENING AND THE VEHICLE STALLED WITHOUT NOTICE. I WAS ABOUT TO TURN ONTO BOOTON RD IN WAYNE AND WAS COMPLETELY STOPPED AT AN INTERSECTION. PRIOR TO THE LIGHT CHANGE, THE ENGINE STALLED AND I WAS UNABLE TO RESTART THE ENGINE. AS A RESULT I WAS BLOCKING AN INTERSECTION THAT WAS AN OUTLET FOR ROUTE 23, A DIVIDED HIGHWAY. AFTER 20 MINUTES, THE POLICE CAME AND BLOCKED OFF TRAFFIC BEHIND ME. I SUBSEQUENTLY HAD THE VEHICLE TOWED. *MAY 11, 2002 I WAS ON MY WAY TO A CAR WASH IN WAYNE AFTER PICKING UP THE VEHICLE THAT MORNING. I HAD TRAVELED APPROXIMATELY SIXTY MILES FROM THE TIME THAT I PICKED UP THE VEHICLE. I WAS NEXT IN LINE TO RECEIVE A CAR WASH AND THE VEHICLE STALLED WITHOUT NOTICE. ALL POWER TO THE ENGINE WAS LOST, INCLUDING CONTROL OF THE ACCELERATION, ANTI-LOCK BRAKES AND POWER STEERING. *MAY 24 - I WAS TRAVELING SOUTH ON NJ TURNPIKE TO NEWARK AIRPORT. I STOPPED TO COLLECT THE TOLL ENTRY TICKET WHEN THE VEHICLE STALLED. I PUSHED THE VECHICLE TO THE 'UNPROTECTED' CENTER MEDIAN, BETWEEN TWO LANES OF OPPOSING TRAFFIC.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762271May 25, 2002
STEERING:HYDRAULIC POWER ASSIST SYSTEM, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
WHEN THE CAR HAD 4500 MILES, THE ENGINE STOPPED RUNNING WHEN I WAS DRIVING AT 40 MPH -- THERE WERE NO WARNING SIGNS OR OTHER PROBLEMS BEFOREHAND. THE CAR WOULD NOT RESTART IMMEDIATELY - NOTHING HAPPENED WHEN I TURNED THE KEY -- THEN, AFTER 45 MINUTES IT STARTED BUT THE ENGINE WAS VERY NOISY AND POWER TO ACCELERATE WAS VERY POOR. THE DEALER FIXED THE NOISY ENGINE BY RECALIBRATING THE PCM BUT THEY SAID NO FAULT CODES WERE REGISTERED IN THE CAR'S COMPUTER SO THEY CAN'T FIGURE OUT WHY THE CAR STALLED. I ADVISED THEM ABOUT NHTSA RECALL CAMPAIGN # 02V121000 FUEL:FUEL FILTER LINE WHERE THE SYMPTOMS WERE VERY SIMILAR TO MINE. THEY SAID THERE WAS NO GM RECALL AND THERE WAS NO PROBLEM WITH MY FUEL FILTER FITTING. THE STALL OCCURED ON 5/14/02 AND I HAVE DRIVEN 600 MILES SINCE THEN WITHOUT INCIDENT. I CALLED THE GMC # LISTED IN THE RECALL NOTICE ON 5/24/02 AND THEY SAID NO RECALLS APPLIED TO MY CAR (WHICH WAS MFG'D IN 9/01) AND THEY HAD NO KNOWLEDGE OF THE NHTSA RECALL CAMPAIGN # 02V121000. I'M CONCERNED THAT WHATEVER CAUSED MY CAR TO STALL WHILE DRIVING WILL REOCCUR AND IT IS DANGEROUS TRYING TO PULL OVER ACROSS TRAFFIC LANES TO THE SHOULDER WITHOUT ENGINE POWER OR POWER STEERING.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#762099May 20, 2002
ELECTRICAL SYSTEM:IGNITION:SWITCH
PURCHASED ENVOY 05/18/2002 DROVE HOME 8 MILES PUT IN GARAGE. 05/19/2002 4:30P.M. WENT TO START UP TO GO TO WORK KEY WOULDN'T TURN NO POWER OF ANY KIND NO BRAKE LIGHTS NO ONSTAR(WHICH IS FOR THOSE KIND OF THINGS I THOUGHT) COULDN'T GET KEY OUT OF IGNITION. NOTHING OF ANY KIND WORKED. IN SHOP AS WE SPEAK.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#761929May 15, 2002
ENGINE AND ENGINE COOLING:ENGINE
ENGINE FAILURE DUE TO MANUFACTURERS FACTORY DEFECT TO ONE OR TWO PISTONS IN THE ENGINE. ENGINE WAS REPLACED BY LEITH GMC SERVICE CENTER ON 05/10/02 WITH A NEW ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to GMC Envoy