GMC Envoy Complaints

3,582 consumer complaints on file.

#11001467June 26, 2017
EXTERIOR LIGHTING
I FILED A COMPLAINT WITH NHTSA, COMPLAINT 10923972, ON 11/3/2016 REFERENCING MY DIM LIGHTS SPONTANEOUSLY GOING OUT AT NIGHT DRIVING DOWN THE HIGHWAY. I HAD RESEARCHED THIS PROBLEM AND FOUND THERE WAS A RECALL BECAUSE OF THE HEADLAMP DRIVER MODULE FAILING, BUT MY 2008 GMC ENVOY WAS NOT INCLUDED. I RECEIVED A LETTER FROM GMC THE END OF MAY 2017 PROVIDING ADDITIONAL PROTECTION FOR THIS PROBLEM AND IT WAS WORDED "IF THIS CONDITION "OCCURS" ON YOUR 2008 GMC ENVOY WITHIN 12 YEARS OR 150,000 MILES THE CONDITION WOULD BE REPAIRED AT NO CHARGE." WHEN I RECEIVED THE MAY 2017 LETTER MY VEHICLE HAD 152,000 MILES ON IT BUT WHEN I FILED THE COMPLAINT IN NOVEMBER 2016 IT HAD 142,000 MILES ON IT. GMC REFUSED TO REPAIR MY VEHICLE UNDER THE ADDITIONAL PROTECTION BECAUSE OF CURRENT MILEAGE EVEN THOUGH I HAD PROOF THE CONDITION "OCCURRED" AT 142,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000639June 22, 2017
EXTERIOR LIGHTING
I RECEIVED A LETTER FROM GMC IN MAY STATING THERE MAY BE AN ISSUE WITH HEADLAMP DRIVER MODULE (HDM) WHERE THE LOW BEAM HEADLAMPS WILL NOT WORK. AT THE TIME, MY HEADLAMPS WERE WORKING PROPERLY, SO THE LETTER ADVISED ME TO NOT TAKE MY VEHICLE TO MY GMC DEALER. HOWEVER, TWO DAYS AGO MY HEADLAMPS DID NOT WORK AT NIGHT WHILE DRIVING ON THE HIGHWAY. THIS CAUSED A SEVERE SAFETY ISSUE AS I COULD NOT SEE THE ROAD CLEARLY. I TOOK MY VEHICLE AND THE LETTER I RECEIVED TO MY GMC DEALER. THEY ADVISED ME THAT GMC WOULD NOT PAY TO FIX THE HEADLAMP PROBLEM AS I HAD MORE THAN 150,000 MILES IN A SITUATION WHERE CUSTOMER SAFETY IS INVOLVED, I BELIEVE GMC SHOULD PAY FOR THE REPAIRS. I HAD TO PAY FOR THE REPAIRS OUT-OF-POCKET. I STRONGLY BELIEVE THAT THIS SHOULD BE A SAFETY RECALL NOTICE INITIATED BY THE MANUFACTURER TO CORRECT THIS ISSUE. WE SHOULD NOT HAVE TO WAIT FOR MULTIPLE ACCIDENTS AND TRAFFIC FATALITIES TO PROMPT A RECALL FOR AN IMPORTANT SAFETY FEATURE ON A VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11000147June 20, 2017
ELECTRICAL SYSTEM
HEADLIGHT DRIVE MODULE (HDM) CONTROLS BOTH LOW BEAM HEADLIGHTS. THIS RELAY HAS FAILED ON ME TWICE IN LESS THAN A YEAR, AT NIGHT RESULTING IN GOING DOWN THE ROAD WITH NO LIGHTS AND UNABLE TO SEE. VEHICLE WAS IN MOTION ON A HIGHWAY GOING 55 MPH AT NIGHT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995682June 17, 2017
STEERING
ON THIS MODEL OF TRAILBLAZERS AND ENVOYS THERE IS A SERIOUS ISSUE WITH THE POWER STEERING LINE CRACKING ON THE BACK SIDE IF THE STEERING SHAFT, CAUSING FLUID TO SPRAY OUT AND IMMEDIATE LOSS OF POWER STEERING. WHEN THIS LINE BROKE MY WIFE WAS DRIVING AT HIGHWAY SPEEDS WITH MY 4 KIDS IN THE VEHICLE, AND SHE WAS BARELY ABLE TO MANEUVER THE VEHICLE OUT OF TRAFFIC TO A SAFE SPOT, ALMOST CAUSING AN ACCIDENT. I HAVE SPOKEN WITH MANY OTHER OWNERS OF THESE SUV'S AND FOUND THIS TO BE A VERY COMMON PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10994415June 12, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 GMC ENVOY. THE CONTACT STATED THAT THE FUEL TANK WAS LEAKING FUEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT AN UNKNOWN PART NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT DID NOT OFFER ANY ASSISTANCE. THE FAILURE MILEAGE WAS 190,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10993405June 6, 2017
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE DRIVING 35 MPH AT NIGHT, THE HEADLIGHTS STOPPED WORKING. THE CONTACT STATED THAT FAILURE OCCURRED NUMEROUS TIMES OVER THE PAST FOUR YEARS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT RECEIVED A LETTER FROM THE MANUFACTURER STATING THAT THE FAILURE WAS RECOGNIZED IN THE VEHICLE, AND THAT THE VEHICLE COULD BE REPAIRED AS LONG AS THE VEHICLE WAS WITHIN THE MILEAGE RANGE AND DATE THAT THE MANUFACTURER REQUIRED TO BE ELIGIBLE FOR THE REPAIR. PARKWAY BUICK GMC WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUTSIDE OF THE MILEAGE COVERAGE PRESENTED BY THE MANUFACTURER. THE CONTACT WOULD HAVE TO PAY FOR THE REPAIR. THE FAILURE MILEAGE WAS 185,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10992825June 2, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2005 (NA) GMC ENVOY XL. THE CONTACT STATED THAT THE LOW BEAM HEADLIGHTS FAILED TO ILLUMINATE. THE CONTACT WAS ABLE TO DRIVE HOME WITH THE HIGH BEAMS ACTIVATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT BODY SHOP AND THE MECHANIC STATED THAT THE LOW BEAM LIGHTS NEEDED TO BE REPLACED; HOWEVER, THE CONTACT WAS NOT ADVISED AS TO WHAT CAUSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 07E014000 (EXTERIOR LIGHTING). THE FAILURE MILEAGE WAS 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10991546May 24, 2017
EXTERIOR LIGHTING
MY PROBLEM IS COVERED UNDER RECALL 14291 BUT MY YEAR ISN'T INCLUDED. DESPITE NUMEROUS BULB REPLACEMENTS AND MECHANIC VISITS, MY VEHICLE'S LOW-BEAM HEADLIGHTS DO NOT WORK. I'VE CONTACTED GM, BUT THEY OFFERED NO SOLUTION THAT'S AFFORDABLE. I HAVE NO HEADLIGHT OTHER THAN HIGH-BEAMS. PLEASE HELP AND MAKE GM INVESTIGATE THIS PROBLEM ON ALL THEIR 2005 MODEL YEAR VEHICLES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986314May 18, 2017
STRUCTURE:BODY
THE REAR LIFT GATE JAMS. AFTER REVIEWING SEVERAL BLOGS, THIS APPEARS TO BE A POPULAR DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10986085May 16, 2017
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
NOTHING BUT THIS HAS BEEN NOTHING BUT TROUBLE SINCE I BOUGHT FOR THAT DEALERSHIP. GUY FROM TODD WENZEL GRAND RAPIDS MICHIGAN. I HAD JUST BACK INTO THE SHOP SEVERAL TIMES THEY WILL NOT DO ANYTHING ABOUT IT SHE'S JUST USED TO GOING EVER SINCE I BOUGHT THIS CAR AND YOUR IS SOMETHING WRONG WITH THE ENGINE ITSELF IT CUTS OUT CAR SMELLS LIKE SOMETHING BURNING I DO NOT FEEL SAFE IN THIS CAR AND I STILL OWE ON IT I LIKE TO REPORT TODD WENZEL BUICK TO THE BETTER BUSINESS BUREAU THEY'RE LOUSY PEOPLE THANK YOU ALSO SENT ALL THIS INFORMATION GMC AND HAVE NOT GOT ANYWHERE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10985652May 14, 2017
ENGINE
RECEIVED A "CHECK ENGINE" LIGHT WHILE DRIVING THE VEHICLE. THE FAULT CODE THAT CAME UP WAS PO128 ( INSUFFICIENT AMBIENT TEMPERATURE - ECT ) UPON RESEARCHING THE PROBLEM I DISCOVERED THAT THIS IS A COMMON FAULT ON THIS VEHICLE. IT IS GENERALLY CAUSED BY A "STICKING" COOLANT THERMOSTAT. THIS CONDITION ALSO RESULTS IN POOR HEATING POOR HEATING OF THE PASSENGER COMPARTMENT. IF THIS IS SUCH A COMMON PROBLEM WITH VEHICLE AS I HAVE FOUND. GM SHOULD ISSUE A RECALL AND CORRECT THE PROBLEM AT NO EXPENSE TO THE OWNER!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984758May 10, 2017
VISIBILITY, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2006 GMC ENVOY. THE CONTACT STATED THAT THE MASTER CONTROL MODULE ON THE DRIVER SIDE WINDOW DID NOT WORK. THE CONTACT STATED THAT THE CONTROL MODULE WAS REPAIRED PER AN UNKNOWN RECALL IN 2014. THE CONTACT CALLED THE DEALER AND WAS INFORMED THAT THERE WAS NO RECALL. THE CONTACT STATED THAT THE ORIGINAL MODULE THAT WAS REPLACED PER THE RECALL NEVER FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL. THE MANUFACTURER CONFIRMED THAT THE CONTROL MODULE WAS REPLACED PER A RECALL IN 2014. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 183,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10984398May 8, 2017
EXTERIOR LIGHTING
TAKATA RECALL LOSS OF LOW BEAMS. HEADLIGHTS WILL NOT GO OFF. LOSS OF LOW BEAMS HAPPENED WHILE DRIVING ON THE HIGHWAY. HEADLIGHTS STAYED ON WHILE PARKED WITH THE ENGINE SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983794May 6, 2017
STRUCTURE:BODY, ENGINE, FUEL/PROPULSION SYSTEM
IT STARTED WITH ENGINE MISFIRING CAUSING ENGINE TO JOLT WHICH DAMAGED #4 COIL PACK SEAL TO FAILED ALLOWING WATER INTRUSION. IN 2008, THE GMC MECHANIC REPLACED ALL SIX COILS SEALS BUT IN 2013-PRESENT P0440 ENGINE CODE IS A LEAK IN THE EVAPORATIVE EMISSION (EVAP). LOOSE FUEL TANK FILLER CAP IS THE MOST COMMON CAUSE THAT TRIGGERS THE P0440 CODE. I FAILED A FEW SMOG CHECK SPENDING HUNDREDS OF THOUSANDS OF DOLLARS YET MY PROBLEM STILL EXISTENCE. I'VE CONTACTED THE BUREAU OF AUTOMOTIVE REPAIR BECAUSE PURRFECT AUTO IN FULLERTON,CA LIED ABOUT FIXING MY CAR. THE BAR MADE PURRFECT AUTO REPLACE THE GAS TANK AND GAS CAP YET THE ENGINE LIGHT IS STILL ON DISPLAYING CODE P0440. ITS BEEN 14 YEARS AND I'M STILL DEALING WITH THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983824May 6, 2017
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
I AM SO SICK OF MY 06 GMC ENVOY XL. I TRULY GIVE UP. I HAD THE STABILITRAK AND REDUCED ENGINE LIGHT COME ON MY CAR FOR FIVE MONTHS. I HAVE REPLACED THE STEERING WHEEL SENSOR, THE THROTTLE BODY, AND HAD THE RELEARN THE IDLE THING DONE, TO NO AVAIL. THIS MAKES MY FOURTH TIME GOING TO THE DEALER, BECAUSE I THOUGHT THEY COULD FIX IT. I HAVE ALWAYS BOUGHT GM. IF GOD BLESSES ME WITH ANOTHER OPPORTUNITY TO BUY A CAR, IT WILL NOT BE A GM. IT THROWS MY CAR OFF. I'VE HAD TO PULL OVER AND START THE CAR OVER A THOUSAND TIMES. I'VE SEEN MANY FORUMS ONLINE ABOUT THIS PROBLEM, BUT THERE IS NO RECALL? I'VE EVEN CALLED GM. I STILL HAD TO PAY MONEY. RESETTING THE COMPUTER HAS DONE ABSOLUTELY NOTHING. JUST WANTED TO RANT, BECAUSE BESIDES GIVING ME SOME OF MY MONEY BACK (TO THE TUNE OF A GRAND), WHAT CAN I DO?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983867May 6, 2017
STEERING
STEERING POWER FLUID RUNNING OUT AND RACK AND PINION CRACK.ON EXPRESS WAY HARD TO STEER AND LOOSING POWER STEERING FLUID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983628May 5, 2017
FUEL/PROPULSION SYSTEM
FUEL GAUGE IS ERRATIC. AFTER I FILL UP THE TANK, THE FUEL WARNING LIGHT COMES ON, THE GAUGE IS ON EMPTY AND THE MESSAGE "LOW FUEL" DISPLAYS. THIS HAPPENS WHEN THE VEHICLE IS STATIONARY, IN MOTION, ON A CITY STREET AND ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983700May 5, 2017
ELECTRICAL SYSTEM, VISIBILITY/WIPER
TL* THE CONTACT OWNS A 2006 GMC ENVOY. WHILE THE CONTACT WAS SEATED IN THE VEHICLE, THE SECURITY SYSTEM WARNING INDICATOR ILLUMINATED AND HE WAS UNABLE TO EXIT THE VEHICLE. ALSO, THE WINDOWS AND DOOR LOCK SWITCHES BECAME INOPERABLE. THE CONTACT TURNED THE VEHICLE OFF AND BACK ON, AND THE VEHICLE BEGAN TO WORK AS INTENDED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED PER NHTSA CAMPAIGN NUMBER: 15V599000 (VISIBILITY); HOWEVER, THE FAILURE STATED IN THE RECALL SUMMARY RECURRED. THE CONTACT STATED THAT THE FAILURE RECURRED INTERMITTENTLY MOSTLY IN INCLEMENT WEATHER. THE CONTACT WAS CONCERNED THAT THE VEHICLE WAS NOT REPAIRED CORRECTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983286May 3, 2017
EXTERIOR LIGHTING:HEADLIGHTS
TL* THE CONTACT OWNS A 2002 GMC ENVOY. WHILE DRIVING 55 MPH, THE LOW BEAM HEADLIGHTS MALFUNCTIONED AND STOPPED WORKING COMPLETELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE CONTACT INFORMED THE DEALER OF THE FAILURE. THE DEALER STATED THAT THE HEADLIGHTS WERE INCLUDED IN A RECALL, BUT THE CONTACT'S VIN WAS NOT INCLUDED. THE FAILURE MILEAGE WAS 180,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983389May 3, 2017
SERVICE BRAKES
MY COMPLAINT IS ABOUT THE ABS BRAKES WARNING LIGHT AND THE FEEL OF THE BRAKES WHILE IN MOTION. WHEN COMING TO A STOP, REACHIBG 5MPH, THE BRAKES PERFORMANCE IS FEELING A RESISTANT ANDJERKY. IT IS AS IF THE BRAKES DO NOT WANT TO PRESS ALL THE WAY DOWN WHEN COMPLETELY STOPPING. THE WARNING LIGHT ON MY DASH SAYS, "SERVICE ABS BRAKES." THIS IS A RATHER SCAREY FEEL COMING FROM THE BRAKE PEDDLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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