GMC Acadia Complaints

5,595 consumer complaints on file.

#11731320April 15, 2026
ELECTRICAL SYSTEM
Ongoing problem with only solution is a recall notice. Power Steering Assist Reduced -Customer reports Power Steering Assist Reduced message displayed on DIC, A/C is inoperative, Engine Coolant Temperature Sensor inoperative. Recall needed to update Engine Control Module (ECM) with latest calibration.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731342April 15, 2026
STEERING, UNKNOWN OR OTHER
I bought the car at the end of October 2025, so it was always cold till last month. Last month the first day it’s warm I get a warning saying my steering assist has been limited with a code saying the thermostat needs replacing as well as the sensor. This is a known issue with these vehicles and now I have to pay $1500 out of pocket to have fixed because my limited warranty expired 2 weeks before it was warm enough to trip the codes. This is ridiculous especially seeing as I am disabled and can’t afford an extra $1500 after spending $7000 for the down payment!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11731438April 15, 2026
UNKNOWN OR OTHER
I got into my car to leave, I placed my phone on the wireless charging pad. When I got to my location about 10 minutes later, I grabbed my phone and went to put the wrist band attached to my phone around my wrist. The wrist band is a metal chain and it burned me on the side of my wrist and top of hand. I took the wrist band off as fast as I could, then touched it with my fingers to make sure that is where the sting was coming form, and it was. The passenger in the car also confirmed that the wrist band was dangerously hot. I took pictures of the burn marks it left on my wrist and hand.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#11730784April 13, 2026
POWER TRAIN
The contact owns a 2018 GMC Acadia. The contact stated that upon parking the vehicle and attempting to turn off the vehicle, the message "Shift to Park" was displayed while the gear shifter was in park(P). The contact parked the vehicle and turned off the vehicle after several attempts. The contact related the failure to an unknown recall; however, the VIN was not under recall. The dealer and the manufacturer were not contacted. The vehicle was not diagnosed or repaired. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730835April 13, 2026
AIR BAGS
The contact owns a 2013 GMC Acadia. The contact received notification of NHTSA Campaign Number: 14V118000 (Air Bags); and requested to be removed from the recall distribution list. The local dealer was contacted but the manufacturer was not contacted.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730950April 13, 2026
UNKNOWN OR OTHER, LANE DEPARTURE: BLIND SPOT DETECTION
Hello. I got a recall and fixed in July 2021 for Blind Spot Sensors/Modules on my 2016 GMC Acadia SLT. Now 3.5 years later Im having the same issue with these sensors that are located in the rear bumper of the car, they get water damage, corrosion, and then fail. A very poor design. And seems like the recall didn't fixed the issue either. This must to be a common issue for this car, lots of complaints online even after the recall. And the car dealership wont cover it because it was already fixed at that time and my warranty on my car expired not to long ago. They said it would be about $2000 to fix. I feel like this prematurely failed and it was recalled once for the same issue but now failed again is crazy after 3.5 years. This shouldn't be a on going thing especially after a recall. I shouldn't have to pay for this outta my own pocket for a flawed design and would like my repairs for this to be covered again. Please help. Attached is a invoice from July of 2021 recall that was repaired. I only got a verbal estimate from the dealership (text messages) which I do have. saying that it would be a $2000 fix this time. I didn't go through with it because I feel like it should be covered. Attached pictures of sensor/module in rear bumper that is corroded. Lights on both side mirrors will come on and stay on. Won't shut off. Messages on dash saying "Service Side Dectection System". Blind zone setting won't shut off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730775April 13, 2026
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, FORWARD COLLISION AVOIDANCE: WARNINGS
On several occasions, this vehicle break pretty hard for no apparent reason in a red rectangle with a crash symbol came up on the windshield a few times we’ve had people behind us which created dangerous situation and there’s no apparent reasons for this vehicle breaking there was nothing in front of us at times there were vehicles in the other lane, but at other times there were no vehicles around at all I was wondering if this what’s happening with other GMC’s or or any GM product.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730616April 12, 2026
ELECTRICAL SYSTEM
service battery charging station error code keeps popping up
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730634April 12, 2026
AIR BAGS
Safety recall that has not been addressed by the dealership in over 4 months
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730600April 11, 2026
ELECTRICAL SYSTEM, ENGINE, STEERING
The warning steering assist reduced, drive with caution appears. Shift to park appears. Temperature gauge drops to zero. Fan runs on high. A/C & heater don’t not work when this happens. We certainly do not feel safe driving our Acadia like this. Can’t trust that it won’t start on fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730458April 10, 2026
ELECTRICAL SYSTEM
Dash states put in park. But in park, car would deplete battery which I replaced but didn't fix. Unsafe as manuel states car can shut down while driving to preserve battery. Only 23,635 miles. Mostly parked. Parts $57 with $378 labor!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730224April 9, 2026
UNKNOWN OR OTHER
Rear view camera won’t display when out in reverse. Also, when the camera does come on, it’ll flicker off and on
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729643April 7, 2026
UNKNOWN OR OTHER
The shift to park. It does not want to stay in park. I feel that if it does not stay in park, the vehicle could roll forward or backwards. Yes, it was looked at by an independent service center, and they thought it was on a recall. This is a 2016 GMC Arcadia and the 2017 model and newer have this problem and were on recall. No one else has looked at it. I do not drive the vehicle that often, so it does not have many miles on it. I took it out a few weeks ago and I noticed it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729759April 7, 2026
UNKNOWN OR OTHER
While idling, my vehicle has a strong exhaust smell inside the cabin. Per the GM Dealer, this is due to faulty flex hose.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729800April 7, 2026
AIR BAGS
The airbag emblem keeps popping up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729530April 6, 2026
SERVICE BRAKES
My complaint does not involve an accident. The brakes on the 2024 Acadia Elevation are squealing very loudly, and have been doing so for the past six months or so. I have approximately 18,000 miles on it. I took my vehicle to the dealership twice for this issue, and I was told this time that the brakes are still good (still 8mm of pads) - even though it was showing 22% brake pad. They told me about the malfunctioning sensor and they fixed that, but the squealing is still there. I was told that it was the metal composition of the brake pads that is making that noise, and GM does not cover brakes past 7,500 miles (this 7,500 warranty is pointless because who would need brakes replaced in that short time frame, anyway?). That means I would have to pay out of pocket for the brakes! There is clearly something wrong with the structure of the brakes and I see on the Acadia forum that this is a common complaint. If the brakes are good, then why are the brakes squealing? Why am I being told that I just have to deal with the squealing sound? What can be done about this issue. It seems unfair to me that I have to come out of pocket to fix something that should not be "broken".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729422April 6, 2026
STRUCTURE:INTERIOR PANELS:DASHBOARD
The contact owns a 2025 GMC Acadia. The contact stated that while driving 70 MPH, the sunlight reflecting off the dashboard chrome onto the windshield was blinding, forcing the driver to use a cardboard to protect their eyes. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was notified of the failure via an online chat. The failure mileage was approximately 10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729333April 6, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
What component or system failed or malfunctioned, and is it available for inspection upon request? Horn began sounding unexpectedly and intermittently while driving and parked. How was your safety or the safety of others put at risk? The uncontrollable horn startled surrounding motorists and pedestrians, causing confusion and defensive reactions. While removing the fuse temporarily stopped the noise, it eliminated a critical safety feature. The horn remains inoperable as of 4/6/26. Has the problem been reproduced or confirmed by a dealer or independent service center? GMC Dealership. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? GMC Dealership. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? No prior warning. Issue began Jan 31, 2025 (66 days after purchasing the brand new vehicle). Timeline of events: Jan 31, 2026: Horn began sounding unexpectedly and intermittently while driving and parked. Per dealership advice, the horn fuse was removed to allow for safe travel. Feb 5, 2026: First service visit. Service advisor reported a "kinked wire" was found and repaired. Feb 15, 2026: Issue recurred; horn sounded continuously while driving. Fuse was removed again to disable the horn; it has remained inoperable since. Feb 26, 2026: Second service visit. Dealership diagnosed the issue as a faulty steering wheel and placed an order (ETA: 7–10 days). Mar 3, 2026: Follow-up call. Advised the part was under “national control” with an additional 10-day delay. Mar 13, 2026: Dealership notified me that the steering wheel request was denied by GM because the part is restricted and the cause remained unproven. Mar 18–20, 2026: Third service visit (loaner provided). New diagnosis identified an internal failure in the SIR coil. Part was confirmed as backordered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729140April 4, 2026
STEERING, POWER TRAIN
Thermostat
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729190April 4, 2026
SERVICE BRAKES, UNKNOWN OR OTHER
While backing out of a parking place my husband noticed he couldn't stop the 2025 Acadia and almost hit restraunt behind us, while pusing on the break. He then started to go forward and kept saying "I can't stop it, it won't stop, I'm pushing on the break." The vehicle then went forward and couldn't stop even pushing on the break. I tried pusing the button to turn off the 2025 Acadia a couple times (possible turning back on and because he foot was on the break restarted the vehicle) and then pushed park to see if that would stop. We hit the building in front of us and stopped. The air bags did not deploy so not going that fast. I pushed the button for 911 and they came on to assist and call police and asked if everyone was all right and other questions. Lucky no on was hurt and thank God for that. Tow truck was called and taken to local tow yard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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