Genesis GV70 Complaints

223 consumer complaints on file.

#11716943February 10, 2026
ELECTRICAL SYSTEM
Tried to start the car and got a several warnings of "turn off vehicle and check EV system" and "power limited". This is similar to the ICCU failure issue other people have reported.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716883February 9, 2026
FUEL/PROPULSION SYSTEM, STEERING, ELECTRICAL SYSTEM
My vehicle failed while in motion. I lost power to the vehicle and power steering. Just before the car failed, I heard a pop and a warning light came on that said "Check Electric Vehicle System". The car's ICCU failed and caused failures of the battery and 12v battery. My safety and everyone on the road around me's safety was put at risk when I lost the ability to accelerate or use power steering. The car was towed to a dealer and the dealer confirmed the issue. The ICCU failure and failure of the vehicle while in motion is directly related to a previous safety recall (025G) for which repair work was done on my vehicle. The recall repair was ineffective as the very issue it was intended to resolve still happened to me in a 1 year old car with only 8,000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716623February 9, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
National Highway Traffic Safety Administration Office of Defects Investigation 1200 New Jersey Avenue SE Washington, DC 20590 Subject: Safety Defect Complaint – Integrated Charging Control Unit (ICCU) Failure Vehicle: 2026 Genesis GV70 Electrified (EV) VIN: [XXX] To Whom It May Concern, I am submitting this complaint to report a safety-related failure involving my 2026 Genesis Electrified GV70, which experienced a sudden “Check Electric Vehicle System” warning consistent with a failure of the Integrated Charging Control Unit (ICCU). Incident Summary On February 5, 2026, at approximately 4,480 miles, the vehicle displayed a “Check Electric Vehicle System” alert and was no longer safe to operate. Due to the risk of propulsion loss and electrical system malfunction, the vehicle required flatbed towing to an authorized Genesis dealership for evaluation. A dealership service advisor subsequently informed me that the vehicle has been diagnosed with an ICCU failure, a component responsible for charging the 12-volt battery and maintaining critical electrical systems. Failure of this component can result in loss of drivability, propulsion limitations, or vehicle shutdown, creating a significant roadway safety hazard. Safety Concern Failures of the ICCU have been widely reported across Hyundai, Kia, and Genesis electric vehicles and have been the subject of prior recalls due to the potential for unexpected loss of motive power while driving. Despite prior recall actions, failures continue to occur, including in my vehicle. Current Status The vehicle remains out of service pending repair, and no written repair completion timeline has been provided. The failure rendered the vehicle unusable and required emergency towing. I respectfully request that the Office of Defects Investigation review continuing ICCU failures affecting Genesis, Hyundai, and Kia electric vehicles to determine whether additional corrective action or expanded remedies INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATIO
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11716286February 6, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
The forward collision warning comes on and the car completely stops. We are traveling and it happened twice on busy hwy. We were not hit but came perilously close both times. We took our car in for service and asked that they disconnect this because we have had the problem before. They said they did. It has find for about 2 months and now is starting again even though it’s supposedly disconnected. There is no warning before this happens.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715670February 4, 2026
POWER TRAIN
The contact owns a 2024 Genesis GV70. The contact stated that while driving at 20 MPH, the vehicle's gear shifter independently shifted from drive(D) to neutral(N). A dealer was contacted. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the gear shift selector switch needed to be replaced. The gear shift selector switch was replaced, and the vehicle was repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 6,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715305February 3, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
On Feb. 2, While driving slowly in a school zone, with no cars in front of me, my car proceeded to abruptly brake over and over 5 times. The warning came on the dash "front end collision". I also had NO CONTROL over the car! I was extremely fortunate not to be rear ended during this event. At that time I immediately called my Genesis dealer who asked if it was snowing and often this can occur! What???? No it was NOT snowing and HOW could I drive a car knowing that this dangerous event can happen????? The Service Advisor was NOT very helpful, offered NO solutions and I was very scared driving my car home to say the least! Today, Feb. 3 (the next day following this incident) I called my Genesis dealer again asking for the Service Mgr. The car was now showed a warning light indicating a malfunction in the Active Air Flap system and the Service Mgr. informed me that the car is NOT SAFE to drive and they would tow it to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11715192February 3, 2026
VISIBILITY/WIPER
I was driving down highway, no cars nearby. Heard a loud pop. Found a crack in the lower left portion of the windshield. No chip or rough spot outside or inside of window.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11713736January 27, 2026
UNKNOWN OR OTHER, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, BACK OVER PREVENTION: WARNINGS
I'm seeing frequency emergency braking when trying to back into a clear parking space. This occurs about 8-10 times a year. The sensors are clean. There are no doors or lift gates ajar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11712634January 22, 2026
VISIBILITY/WIPER
The windshield cracks and chips very easily. Long crack lines develop after windshield obtains a small chip from a small rock. This is the third windshield replacement in a year’s time. Windshield is too thin and could create a dangerous situation. Reported to my auto insurance company. Other Genesis GV 70 owners have reported similar problems
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11711089January 15, 2026
STRUCTURE:BODY
Dear NHTSA Safety Team, I am writing to report a potential safety-related defect involving my vehicle and to request confirmation that this concern is properly documented. I own a 2023 Genesis GV70. The interior door panel material on both front doors is peeling and delaminating under normal use. The material separation exposes loose and sharp edges on the door panels, creating a potential risk of cuts or injury to vehicle occupants and interfering with normal use of the door area. The condition appeared prematurely and has worsened over time. The dealership inspected and documented the issue but declined repair. No crash or injury has occurred, but I am concerned about the ongoing safety risk. Please advise if any additional information or documentation is needed. I have photographs available upon request. Thank you for your time and attention to this matter. Sincerely, [XXX] City/State: Chicago, IL 60619 Vehicle: 2023 Genesis GV70 Mileage: 47532 VIN: [XXX] Phone: [XXX] Email: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11710619January 13, 2026
SERVICE BRAKES
On [XXX], the vehicle was started and there were no brakes, the pedal went down to the floor. The car was turned off, restarted and again there were no brakes. The third time the car was restarted, the pedal went to the floor and then the brake pedal came back up with pressure in the brake lines. The vehicle displayed the warning "check brake system". The car was not driven. The next day, [XXX], a wrecker arrived to tow the car to Bergstrom Genesis, the car was started and again had no brakes. We were told that it was software problem and were given the vehicle back on 12/10/25. On [XXX], while driving the vehicle, the "check engine" light was displayed. The vehicle was picked up by Bergstrom Genesis and the dealership has had the vehicle since 12/11/25 to make sure the brakes don't fail again INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709546January 7, 2026
ELECTRICAL SYSTEM, SEAT BELTS
The Instrument Cluster Screen went blank (OFF) while driving 65mph on the freeway. The vehicle mechanically kept functioning. I had no gages. The system began to reboot within a few seconds as I was attempting to pull over to the shoulder of the freeway. My vehicle continued to function normally so I drove home. My wife was very startled and shaken. This happened again so I took vehicle to the dealership service dept. where they performed a diagnostic test finding “ technical glitches” as I was told. They ordered a new screen. I drove off with my car until a new screen arrived two weeks later. The screen again went blank on the city streets a day or so before the new screen arrived. I only drove my car as necessary while my wife refused to do so and never had other passengers. I surrendered my car for repairs on Nov.14, 2025 and have not retrieved my car as of today, Jan.7,2026. I became aware during the many repair delays that the dealership was negligent in allowing me to drive off in an unsafe vehicle. They should have provided a loaner until the repairs were completed. I am currently addressing these issues with Genesis Customer Care as a special case team has agreed that my car is now a “Lemon” under Nevada Revised Statutes. We are in negotiations under repurchase. My vehicle also had the two front seat belts replaced for malfunctions on Oct. 7,2025. This was my second GV 70 that I purchased new on May 2022.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11709136January 6, 2026
UNKNOWN OR OTHER
The radiator of my 2022 Genesis GV70 was damaged due to debris. When speaking with the Genesis technicians, they informed me that this happens frequently with this make and model becuase of the way the grille was manufactured. There is essentially no protection to the radiator which can cause damage to it without your knowledge. I was told it doesn't take a large rock to damage it and you probably wouldn't even know that it happened. Damage to the radiator can cause major issues to the vehicle while driving, potentially causing a major accident on the highway. The repair to the car was not covered, as they claim it was an external factor that caused it, even though the poorly designed grille should protect something as important as a radiator.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11707341December 28, 2025
ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Driving the car on 2 separate occasions in last 3 weeks when car suddenly stopped when driving and vehicle forward collision warning-braking light went on and car stopped in middle of the road and could not drive forward .The first time it lasted several minutes and then I was able to drive. Notified dealer and told it would be doubtful it could be duplicated and wash the car. The second occasion we were in the interstate highway when it suddenly stopped and forward vehicle collision warning-braking light came on.This was extremely dangerous situation being in middle lane of interstate and inching over to shoulder only with help from a car in right lane . Could not drive 3-5 feet and car would stop. Had to work way to shoulder of highway from middle lane. Called dealer for help and no return call. Went into driver's Manuel and disabled the forward collision warning system. (later told I would need to do this every time I drove)--- Dealer then evaluated and said a rock " may have hit the radar thru the grill and bent it". ( yet there was no signs of damage on grill or elsewhere)--asked to have it covered on warranty and denied , later being told that there was signs of " stress crack in lower front bumper that may have caused this. Overall unacceptable explanation and it appears to be happening to other GV70's when looking on social medial .. Was told it would cost about $2,500 to replace and not covered in warranty . This was a very dangerous occurrence while driving on the highway and could have resulted in a serious accident with nothing to warn that is might occur ( it was sudden and severe braking)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706280December 20, 2025
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
I moved my Genesis GV-70 to my home in Reno, NV. My complaint is in regard to my car becoming very dangerous! I'm giving you my move to Reno because its relevant to this complaint. I didn't need quick acceleration while I was living in Florida. In Reno, I have to merge onto Route 80 everywhere that I go. Acceleration during a merger is extremely important here in Reno. So what I've experienced in Reno is a VERY DANGEROUS situation with my Genesis. My GV-70 stops accelerating around 40MPH, or roughly 5,000 RPM. The transmission stalls out and the car revs at 5000 but does not respond. I've almost been rear ended by tractor trailers and other vehicles because of this dangerous situation. I have since found out that my recall for a ECM Software Update-P030X Misfire problem is the acceleration issue that I've described. Here is my complaint: My car should not be allowed to be driven in this current condition. Genesis has understated the severity of this issue dramatically and certainly the language in their recall letter didn't reference not being able to accelerate past 40 MPH/5,000 RPM. I didn't experience this issue while driving mostly local roads in Fort Myers Florida, but here in Reno, this car and it's condition is DANGEROUS! It has caused near misses with very catastrophic consequences. I am driving my car to Rocklin California (2 hours away) next week for service which includes the Misfire problem as well as other service issues. The Misfire recall should taken my car off the road, Genesis did not address the severity and dangerous possibilities of this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11706271December 20, 2025
VEHICLE SPEED CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
I was heading home early in the morning on 12/13/2025 to drop a few passengers on Springfield avenue heading east in Champaign IL (the Main Street) and the other vehicle came from 5th st heading north (5th street is a side street with a stop sign at that intersection). As I approached the intersection I saw the car come forward and then come to a complete stop before the intersection I assumed to look both ways. I was 10 feet away from the intersection when the car tried to speed across the intersection and I stomped on the brakes but it wasn’t enough to stop the collision from occurring while the FCA failed to kick in. The FCA frontal collision avoidance assist did not work when a car pulled out right in front of me. Since the car pulled out in front of me at the last second on a 25mph street my car collided into the reckless driver who had a stop sign and I had the right away. The car is currently in bad condition and the radiator got destroyed at the point of impact it’s currently at a collision repair center for inspection and repair. I gave a verbal explanation to the insurance company at this time there are photos to of the frontal area from the collision. There were no warnings that went off the night of the collision the FCA just failed to kick in resulting in an accident, when its primary job is stop a frontal collision it failed to do so.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11705153December 15, 2025
EXTERIOR LIGHTING
Vehicle has severe condensation on both headlights (Driver and Passenger) sides. This issue was addressed before and light were replaced by dealership. This is definitely a design defect that allows condensation to accumulate. This has affected proper light projection which would not be adequate for reasonable visibility during dark hours. The amount of liquid(condensation) could potentially cause an electrical failure or spark in the front part of the vehicle. This issue has been broadly discussed in Genesis Forums with no permanent solution in sight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11704151December 10, 2025
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
The contact owns a 2025 Genesis GV70. The contact stated that the A/C system had become inoperable. Additionally, the contact stated that while driving 30-40 MPH, the defroster failed to engage as intended, causing the windows to become foggy. The contact pulled over to the side of the road to wipe the windows. The contact stated that the failure persisted while driving. The vehicle was taken to the dealer, where the contact was informed that the vehicle could not be serviced because there were 25 other vehicles of the same model year that were ahead of the vehicle for the same failure. The vehicle was not yet diagnosed or repaired. The contact stated that the repair was urgently needed because the contact resided in Southern Florida, where the weather was significantly humid, causing the windows to be foggy while driving. The manufacturer was notified of the failure and informed the contact that another dealer would be contacted for the repair; however, the contact had not received a call back from the manufacturer after several days. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11701957November 28, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I started leasing this car brand new in April. The most problematic issue I have encountered is the false emergency breaking when backing up, which has almost gotten me into an accident multiple times. It happens randomly when the car is in reverse and it's never triggered by anything that's actually in the way while backing up. It's like a glitch. And when it break-checks me, it's an intense jolt that scares me every single time, it feels like I ran into a wall. When I have tried to make a quick maneuver to turn around with oncoming traffic, it'll break check me (again for now reason) so I'm stuck, then I have to put the car back into drive, then reverse again, then drive to go. It's not a smooth or safe system at all. This is a major safety issue and I have read about other people complaining about this as well. I have gone to the dealership I purchased the car from in South Bay, and Jason in the service department attempted to turn off all driving assist signals which didn't do anything. Then I took it to Santa Monica Genesis twice and they attempted to turn off all safety features as well, but the false emergency breaking has continued happening.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11700802November 21, 2025
STEERING
See attached document for complaint
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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