Genesis GV70 Complaints

223 consumer complaints on file.

#11538321August 14, 2023
FUEL/PROPULSION SYSTEM
I was driving 72mph on the Turnpike for about 30 minutes when suddenly I felt the car lose all power. The speed immediately started dropping, the RPM’s were very high. I had my foot on the gas pedal and it would not do anything. It was extremely scary being on highway with no power. I was able to make it to the next exit where I pulled into a gas station and turned the car off. I sat there for a few minutes before restarting it and when I did it seemed to reset the system. I was scared to pull over on the highway in case the vehicle wouldn’t reset and I wouldn’t be able to pull out onto the road. This is the 3rd time this vehicle has lost power. The other two times I had just started the vehicle and when I went to go there was no power. There were no warning lights and engine light that came on any of the times this has happened.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11538042August 11, 2023
ENGINE
While on trip traveling through Ft. Worth in heavy traffic my GV70 stopped responding to accelerator. As I was trying to get out of traffic and to side of road vehicle began to lurch and jerk forward spasmodically. I then noticed the car had gone into neutral on its own. While waiting for help the car would turn off. Sometimes would come back on. Vehicle was towed to dealership where it is waiting diagnostics. Could have been a deadly event.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537577August 10, 2023
FUEL/PROPULSION SYSTEM
Loss of power. Vehicle went into limp mode after a gutter. Dealer diagnosed bad fuel pump.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537329August 9, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
I have started getting Check limited slip differential pop up on the cluster. This is a known issue and many people have already reported it. There should be a recall on this. Also there are fuel pump issues causing stalling sometimes.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11537323August 9, 2023
FUEL/PROPULSION SYSTEM
Vehicle constantly chokes and even stalls from lack of fuel delivery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535375July 30, 2023
UNKNOWN OR OTHER
I called the Genesis dealer on 7/20/23 as my car had 3 random incidents where the accelerator failed to respond as I came out of a turn at about 20 mph. After my appointment was set, that evening the vehicle came to an abrupt stop in the middle of the road with no warning. Had to restart car. This was a scare and dangerous situation. Car taken to dealer 7/21/23 for repair. I was told the water pump and sensor were replaced on a 11 month old car. I received my car back from the Genesis dealer on 7/26/23 and two days later, Friday, 7/28/23, the problem continued. While turning into the median to merge into traffic, I pressed the accelerator and the gas pedal stopped responding as the vehicle rapidly slowed down to stop in the road. Pressing on the gas pedal to accelerate the car did not help any as I felt like I was pumping air. I had to put on my hazard lights, move back into the median, and put the car in park. No warning lights on the car came on. I drove the car home (less than 2 miles) with the hazards lights on and called roadside to tow the car back to the dealership. it is very concerning to me that my GV70 continues to have a malfunction with slowing down or stopping without responding to the acceleration pedal. This puts me and my family’s safety at risk and is dangerous given than the car randomly and abruptly stops or slows down rapidly while I’m driving in traffic. The unreliability of the vehicle has me fearful of driving this vehicle. The repair made last week by replacing the water pump did not correct the defect with the GV 70. The vehicle is currently at the dealership in an effort to find the cause of the malfunction. Also, I noticed that the dealer paperwork given to had the problem I reported restated as a minor issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11535163July 28, 2023
ENGINE, FUEL/PROPULSION SYSTEM, POWER TRAIN
Vehicle lost power while normal driving. This happened multiple times. All dashboard lights turn on, then vehicle shut down/shut off. Had to safely pull over to shift gear into PARK, then restart vehicle. Vehicle acceleration is very poor, the more it does this. Vehicle feels like it’s not being provided fuel. On my app, vehicle show “ALL SYSTEMS NORMAL”. Purchased brand new, only 8500 highway miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11534729July 27, 2023
POWER TRAIN
No warning and no engine light when gas pedal is pressed down there is little to no acceleration. I was pulling out in the middle of traffic when this malfunction occurred. I could have been T-boned by oncoming vehicles and killed. It was not until I drove the vehicle a little longer that the engine light came on. The vehicles notification center showed a malfunction of the transmission. A diagnostic scan showed trouble codes P0763-Shift Solenoid C-Electrical and P0880-TCM Power Input Signal-Malfunction.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533901July 23, 2023
POWER TRAIN
On 5 separate incidents, on two separate days, when traveling at highway speeds, the car lost power and began to decelerate. After a moment the engine died. In each case I was able to coast onto the shoulder but this is a serious safety issue. On 6 further incidents, the car lost power and died in other circumstances, including in a driveway immediately after starting up. These cases were not as dangerous as the highway failures. Check engine light does not come on. No codes thrown. Dealer will not inspect for another month. Dealer has not yet inspected. Fuel, all fluids, all general maintenance is in good condition. Vehicle has less than 14k miles. Car is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11533053July 18, 2023
ENGINE, VEHICLE SPEED CONTROL
At 65 miles an hour on the interstate, I suddenly lost control of the accelerator and the car immediately began to lose speed. I pulled into the breakdown lane and came to a stop. I put the car in park and attempted to increase the engine speed by pressing on the accelerator. It was only when I jammed my foot to the floor that the engine responded. I then drove the car carefully to a Genesis dealer where I was told that this happens to the GV 70 when it is in Eco mode. The car is now at the dealer who will attempt to fix it, I hope.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11532820July 17, 2023
POWER TRAIN, ENGINE
Car has now lost power several times, including incident trying to cross multi lane road when it lost power and caused other vehicles to slam on brakes to avoid hitting me. The car lost power while merging onto interstate and vehicles had to avoid my car. It’s lost power just driving down the highway with cars swerving around me. I feel very unsafe but I need my car for work.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11531115July 8, 2023
UNKNOWN OR OTHER
When accelerating from a stop the vehicle will hesitate to go, then begins to buck as if it is trying to go which causes a whiplash motion. The vehicle has also hesitated to go, then bucked then stalled on us during acceleration after a turn. Thankfully, we were on a street that was not busy at the time. The episodes are getting worse and more frequent but the dealership doesn’t seem to want to address the issue even though multiple videos have been sent to the service manager.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11529665June 29, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, FORWARD COLLISION AVOIDANCE: WARNINGS
Car does not detect collision, does not slow down approaching car in front during cruise control. Errors pop up daily that front radar blocked and collision avoidance is disabled. Cruise control error also pops up daily that front radar is blocked. Just got the car end of January. Had it to dealer twice. They still have it and don’t know how to fix it. It also stops all of a sudden at slow speeds when nobody is near me because it thinks a car is in front of me. Hurt my neck with this sudden stop three times. I have photos and videos of the errors Over many weeks.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11528802June 26, 2023
STEERING, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
Catastrophic failure of a brand new 2023 Genesis GV 70 on 6/6/23. The GV70 was purchased on 4/29/23 with 22 miles. It was not driven between 5/12/23 and 5/26/23 while I was out of the country. On the evening on 6/6/23 as I was merging onto the northbound lanes of the Baltimore Washington Parkway from I-295 DC, the vehicle violently shook, burning smell, and then shut off completely, including the steering column. I was able to partially drift to a right shoulder with the driver side of the vehicle still in a lane of traffic. I called the U.S. Park Police for assistance crawled over to the passenger side and put my seatbelt on in case the vehicle was hit. The USPS arrived and immediately blocked a lane of traffic and called Maryland DOT for further assistance because of the hazardous situation. Could not be towed because it would not stay in neutral. It then with no one in it started on its own, smoke coming out of exhaust and burning smell. I contacted manufacturer 6/6/23. To date, Genesis has not been able to tell me the cause of the catastrophic failure or has been able to fix the problem. I was put in a terrifying and dangerous situation.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11526851June 13, 2023
LANE DEPARTURE: LANE KEEP: AUTOMATIC STEERING, VEHICLE SPEED CONTROL
The contact owns a 2023 Genesis GV70. The contact stated while driving into a parking space, the vehicle accelerated independently without warning. The vehicle was not diagnosed. On another occasion while driving 50 MPH, the vehicle was pulling and failed to drive straight in the middle of the lane. The contact turned off the Lane Keep Assist feature however, the feature independently reactivated. The vehicle was towed to the dealer. The manufacturer was contacted, and a case was filed. The failure mileage was 21,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525398June 5, 2023
SERVICE BRAKES
The contact owns a 2022 Genesis GV70. The contact stated that while driving at 10 MPH and attempting to come to a stop, upon depressing the brake pedal, the vehicle failed to come to a stop. As a result, the contact collided with the vehicle in front of him. The contact stated that the FWC system failed to activate prior to the collision. The air bags did not deploy. No warning lights were displayed on the instrument panel. A police report was filed. The other driver was transported via ambulance to be treated for undisclosed injuries. The vehicle was towed to a tow yard and later towed to an independent mechanic, where it remained. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 21,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11523770May 25, 2023
POWER TRAIN
Rear Diff replaced three times. Multiple reports of people having the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523709May 24, 2023
SEAT BELTS
The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 23V094000 (Seat Belts) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11523480May 23, 2023
SEAT BELTS
The contact owns a 2023 Genesis GV70. The contact received notification of NHTSA Campaign Number: 23V094000 (Seat Belts) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522578May 18, 2023
POWER TRAIN
-rear differential -risque of failure of delivering power to the wheels and stopping in the middle of traffic -yes -the component inspected by the dealer and been replaced -the only warning is a loud noise when you drive above 50 mph and it appeared in the early miles of the first 5400k
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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