Genesis G80 Complaints

246 consumer complaints on file.

#11582048April 10, 2024
UNKNOWN OR OTHER
ongoing problem with vehicle AC been to dealer 10 times for repair but problem persist. AC stops blowing cold air or has minimal blowing pressure after several hours of driving. sometimes a noise behind the glove compartment like something knocking. seems like system freezes as it will operate normally/properly after vehicle has been stopped for about30-45 minutes 1st issue occurred 3/24/21at 24143 miles and continues to occur when vehicle is driven long distance with AC running
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582190April 10, 2024
UNKNOWN OR OTHER
The vehicle started smoking Dec 2023. Placed it in the shop and got a diagnostic finding out about the turbocharge oil pipe leak. Two days after I got the car out the shop a recall was issued for the turbo oil pipe Genesis recall 019G. Called Genesis corporate office and the case worker says it’s nothing they can do due to me being the 2nd owner and my vehicle is a fire hazard smoking , shutting off while coming to a stop or reversing. I have a car note and have not been able to drive my vehicle in 3months. This is an big inconvenience and genesis isn’t trying to accommodate me for my trouble. t
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581744April 8, 2024
AIR BAGS
Airbag light came on. Brought to dealer for fix. Dealer has it for two days and has not diagnosed it yet for repair. Only stated code shows increased resistance in driver side airbag.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581768April 8, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11581772April 8, 2024
STEERING
Steering wheel stays in the turned position and must be pulled back to return the wheel to center. Genesis is aware of this problem and has issued a Technical Service Bulletin #20-ST-004HG on 10/2020. Genesis only covered the repair to vehicles while under original warranty which is now expired for all 2018 Genesis models.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580037March 29, 2024
ENGINE, ELECTRICAL SYSTEM
The contact owns a 2017 Genesis G80. The contact stated that the vehicle shutoff while driving in the rain. There was an unknown warning light illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V107000 (Electrical System). The manufacturer was not contacted. The failure mileage was approximately 78,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579294March 25, 2024
ELECTRICAL SYSTEM
1.What component or system failed or malfunctioned, and is it available for inspection upon request? -> While I was driving on the highway, All Dashboard was blacked out and can't driving at all
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573721February 23, 2024
ENGINE, ELECTRICAL SYSTEM
Oil light comes on intermittently due to faulty sensor. Apparently this is a recurring issue for this model.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572350February 16, 2024
ELECTRICAL SYSTEM
The contact owns a 2018 Genesis G80. The contact received notification of NHTSA Campaign Number: 24V107000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569504February 2, 2024
LATCHES/LOCKS/LINKAGES
The contact owns a 2017 Genesis G80. The contact stated that upon attempting to enter the vehicle, he became aware that the driver's side rear passenger door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door latch. The contact was informed that the door had to be forced opened to complete the repair. The vehicle was repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 51,000. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566744January 21, 2024
TIRES
(front) 245/40R20 (rear) 275/35R20 Rear passenger tire failed, sidewall failure. Instantly went to 0 PSI on dash notification. A cop helped us change it. Less than a mile layer going less than 50 MPH (max rating for spare) the front passenger tire exploded. The same cop caught up with us and could confirm that the front tire was there and was now gone.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11564240January 8, 2024
ENGINE
Faulty oil pressure sensor comes on below 55 degrees and off when you increase RPM and speed. This is a huge safety issue if you think it's the sensor but it's not and can damage your engine, but it's nightmare when it's the sensor and you have a panic attack every time it comes on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11563321January 3, 2024
ENGINE
Recall in 2020 for a Oil Supply Pipe that is leaking and could cause a fire. It was completed in 2020. The same issue just occurred on 12/22/2023 where it stared leaking again and I took it to Genesis. They are saying I need to pay out of pocket but it is the same issue as the recall which is a fire hazard. They have had my car for 2 weeks. Opened a case with Genesis but they will not cover it. I have texts from the Gensis Mechanic saying it is the same issue. There were no warning signs except for the smoke when is was already leaking.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11560592December 18, 2023
STEERING
My 2018 G80 3.8L HTRAC steering is sticking. When I turn the steering wheel slight right, like through a 25mph curve, the wheel will stay in that position until, I pull it back to straight.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11550571October 18, 2023
UNKNOWN OR OTHER
The driver side, back passenger door will not open. The automatic locks and handles do not release the door. This is not related to any accident. The issue developed suddenly and poses a huge issue for exit from the car during an emergency. The issue is reported on the internet by multiple Genesis and Hyundai owners and appears to be a known issue with no action taken to resolve by Genesis/Hyundai. There were no warnings or lights indicating a problem. The Genesis call number says they are not aware of the issue. The car has low mileage (<40,000).
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547702October 2, 2023
UNKNOWN OR OTHER
For no reason whatsoever the front area of the sun roof has developed long cracks and I am concerned the entire sun roof may shatter above my head. No object hit or touched this sunroof at anytime
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547022September 28, 2023
STEERING
When taking long curves, the steering wheel binds in the direction of the turn, causing oversteer. Requires driver to make an exaggerated movement to return to property steering. When this occurs the steering wheel will not return to center without driver intention. This occurs whether the lane assist is on or off. It also does not seem to be temperature driven, as it happens in the heat and cold. Vehicle is out of warranty. Took to local mechanic and although was able to replicate, was not able to provide an explanation without the expense of completely tearing down steering components. I noticed it first starting to occur after I purchased it used in October 2022. It still occurs multiple times a day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11546391September 25, 2023
ENGINE
The contact owns a 2018 Genesis G80. The contact stated while driving at an undisclosed speed, there was white smoke coming from underneath the hood. The contact stated that in December of 2019 the vehicle was serviced at the dealer for a service appointment and unknown recall repair for the turbo fluid injector. The contact stated that the vehicle had experienced the failure like the description of the safety recall which was completed in 2019. The vehicle was taken to the dealer. The vehicle was diagnosed with leaking turbo fluid onto the exhaust manifold. The contact stated that the left side turbo oil feed pipe needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 43,628.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541611August 30, 2023
STEERING
Since August of 2022 , every time I go over road imperfection my steering shakes badly , even though it is intermittent , every time I bring it in to the dealer they cannot seem to replicate it, it is getting worse to the point that I know when it is going to happen . I do not think the dealer is road testing the car , they just plug it in a diognastic machine , my car does not need a technician , but a mechanic
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11541430August 29, 2023
SEATS
The contact owns a 2018 Genesis G80. The contact stated that while driving at an undisclosed speed, he heard an abnormal clicking sound coming from the driver's seat, and the seat suddenly shifted. Upon visual inspection, the contact observed that the seat was not sufficiently secured to the floor bracket. The vehicle was taken to the dealer, who was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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