Ford Mustang Complaints

211 consumer complaints on file.

#11738113May 15, 2026
ELECTRICAL SYSTEM, STEERING
The vehicle experienced a sudden steering malfunction involving the electronic steering gear. While backing out of a parking structure, the steering wheel suddenly jerked and locked instead of naturally correcting, resulting in collision with a pillar. There were no warning lights, steering fault messages, or prior symptoms before the incident. Restarting the vehicle did not resolve the issue. The dealership confirmed the issue and documented “loss of communication with steering gear,” “internal steering gear failure,” and “no signs of damage causing failure.” The steering gear is being replaced under warranty. The failure created a safety risk because steering response suddenly changed without warning. I am concerned the incident could have resulted in a more serious crash had it occurred at higher speed or during active traffic instead of inside a parking structure. Multiple tow attempts through Ford Roadside Assistance reportedly struggled to move the vehicle afterward due to the steering issue. The failed steering gear component is currently being replaced by the dealership.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11737271May 12, 2026
FUEL/PROPULSION SYSTEM
Vehicle still does not have a remedy after nearly a year preventing use.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736799May 9, 2026
SERVICE BRAKES, ELECTRICAL SYSTEM
The 2026 Ford Mustang was off and rolled away out of the driveway colliding with tree, The incident was caught on my Ring Camera, the electrical system vehicle had acting strangely and kept giving warning the trunk was open and had to go open and close it multiple times. once i parked the vehicle at my house the car rolled away, according to Ford manual the vehicle is equipped this is a failure to the involves a critical safety system (Automatic Return to Park) that is explicitly designed to prevent exactly what happened, you should treat this as a serious safety defect. As of May 2026, Ford has already issued a major recall (Recall 25C69) for rollaway risks in other 2026 models like the Mustang Mach-E and Maverick due to a software fault in the "Integrated Park Module." While your gasoline Mustang (EcoBoost) was not explicitly named in that specific recall, it uses similar electronic shifting logic.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11735446May 4, 2026
VISIBILITY/WIPER
Rear view mirror came away from windshield when adjusting. Resulted in damaged windshield that needed to be replaced. Shards of glass in the vehicle. Replacement cost from Safelite around $1000 (It seems that the glass wasn't correctly laminated, meaning the top later peeled away easily with the mirror mount
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11735290May 2, 2026
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The backup camera goes blank and says to contact Ford
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732865April 21, 2026
ENGINE, POWER TRAIN
I purchased this vehicle CPO and shortly after purchase the vehicle experienced a major mechanical failure involving the clutch/transmission. The vehicle had a prior safety recall (Recall #24S36) listed as “completed” before I purchased it. However, the issue has now reoccurred despite that recall being marked as repaired. The dealership is now claiming the failure is due to “wear and tear,” but the failure occurred after only approximately 1,000 miles of driving since purchase, which raises concern that the defect existed prior to sale or that the recall repair was not properly completed. The vehicle is currently unsafe to drive due to the risk of sudden loss of power and drivability issues. I do not feel safe operating the vehicle. I am requesting that this issue be investigated as a potential recall-related defect or improper recall repair, as it poses a safety risk.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11732601April 21, 2026
EXTERIOR LIGHTING
I purchase the car in December 2025. Lights were working fine then. Recently I noticed an issue on the right taillights. 2 of the 3 lights were working fine, then later in the day 1 of 3 were working. Until finally none on the right side worked. When pressing the car brakes, using the turn signals to enable the taillights to indicate a right turn, unlocking/locking the vehicle, the taillights on the right side do not function. I took a look at the lights up close without removing anything and saw like if there is moisture/water in the taillights. I have read that other vehicles of 2025 same model have had similar issues. I currently have it at my dealer that my Ford app recommended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11730267April 9, 2026
ENGINE, FUEL/PROPULSION SYSTEM
The vehicle is a 2022 Ford Mustang EcoBoost. While driving in traffic, the engine suddenly stalled and shut off without warning. This created an immediate safety risk as the vehicle lost power in the middle of active traffic flow, requiring me to quickly maneuver to avoid blocking traffic and potential collision. The issue appears consistent with a fuel delivery or fuel pressure failure, as the engine restarted immediately after the stall. Prior to this incident, the vehicle had shown intermittent warning signs including check engine light activation and suspected misfire-related alerts. The problem has not yet been fully reproduced or confirmed by a dealer as a root cause, although the vehicle has been presented for service and was found to have no active recall tied to the VIN according to the dealership. No formal inspection or diagnosis confirming the exact failed component has been completed yet. No police, insurance representatives, or manufacturer inspectors have examined the vehicle at this time. Warning lamps (check engine light) and possible misfire-related symptoms were present prior to the failure. These symptoms appeared intermittently over the weeks leading up to the stall, particularly after periods of low fuel operation. Based on the symptoms and behavior, the incident closely matches known fuel system issues reported in similar Ford Mustang EcoBoost vehicles, including those associated with fuel pressure loss leading to engine stall while driving. The suspected system involved is the low-pressure fuel delivery system (fuel pump or related components), which is available for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729817April 7, 2026
ELECTRICAL SYSTEM, POWER TRAIN, LANE DEPARTURE: BLIND SPOT DETECTION
I am filing a safety complaint regarding an open manufacturer recall on my vehicle that has not been completed despite being scheduled for repair. On or about 2/16/2026, I scheduled the recall repair with an authorized dealership/service center. The repair was accepted and scheduled; however, the repair has not been completed to date. It has now been approximately 50 days (or more) since the scheduled appointment, and the recall remedy remains unresolved. Despite multiple attempts to follow up, the repair has not been performed, and no reasonable timeline has been provided for completion. This ongoing delay leaves the vehicle in an unrepaired condition subject to a known safety-related recall issue. Safety Concern: The unresolved recall defect presents a potential safety risk, as the manufacturer has identified the issue as significant enough to warrant a recall. The continued delay in remedy increases the risk of operating a vehicle with a known safety defect. Dealer / Manufacturer Response: •Recall repair was scheduled and acknowledged by the dealer - suburban ford of Ferndale. •Repair has not been completed after an extended period. •No adequate resolution timeline has been provided. •Communication regarding the delay has been insufficient. Impact: •Vehicle remains in an unsafe or potentially unsafe condition. •Loss of use / inability to rely on manufacturer recall remedy. •Unreasonable delay in addressing a safety recall. Requested Action: I am requesting that NHTSA: •Review this matter as a potential failure to timely remedy a safety recall •Ensure the manufacturer and/or dealer fulfills its obligations to complete the recall repair promptly •Investigate whether systemic delays or failures are occurring in the recall remedy process Additional Notes: This issue is not merely about the existence of a recall, but rather the failure to complete a scheduled recall repair within a reasonable timeframe after acceptance by the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11729641April 7, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Mustang. The contact stated that while driving approximately 65 MPH, the vehicle shuddered while depressing the accelerator pedal. The contact stated that there was a banging sound coming from the vehicle. There was no warning light illuminated while pulling over to the shoulder of the roadway. The contact restarted the vehicle and drove slowly to the destination. The contact then received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was made aware of the failure and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was not repaired. The failure mileage was approximately 2,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728926April 2, 2026
BACK OVER PREVENTION
The contact owns a 2022 Ford Mustang. The contact stated that the rear-view camera image was blank or distorted. The contact attempted to update the software to reboot the system; however, the failure persisted. The vehicle was taken to a dealer where it was diagnosed, and the failure was associated with NHTSA Campaign Number: 25V442000 (BACK OVER PREVENTION); however, the VIN was not included in the recall repair. The vehicle was not included. The manufacturer was notified of the failure. The failure mileage was 103,244.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728883April 2, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: XXX (Fuel System, Gasoline). While driving approximately 5-10 MPH, the vehicle stalled while accelerating from a stop on two occasions. The message to "Shift to Neutral and Restart" was displayed. The local dealer was contacted and informed about a diagnostic test. The contact called another local dealer, Raceway Ford of Darlington [XXX] ); and was informed that the parts were on back order. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that a fix was not available. The manufacturer declined to provide a loaner vehicle and informed the contact to continue driving the vehicle. The failure mileage was approximately 45,066. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728343March 31, 2026
SUSPENSION, UNKNOWN OR OTHER
I was driving one day when I began to hear a knocking sound on my vehicle. I then took the time to look up the recall on my current vehicle and it had mentioned “Rear Suspension Knuckles (24S49): Certain vehicles have defective rear suspension castings that can fail, leading to loss of vehicle control”. I just got off the phone with Ford and they expressed me how I do not have that recall under my vin however I am experiencing the exact same description of what is going on and I am trying to get it looked at, but when I told them that I need this issue resolved before something major happens to my vehicle. They had told me that I had to pay for the diagnostic fee as well as it may not be covered once it is fixed. The sound has only got louder and I am afraid I will be driving and something serious will happen.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11728230March 31, 2026
ELECTRICAL SYSTEM, VISIBILITY/WIPER, UNKNOWN OR OTHER
While backing up back up camera suddenly went to a blue screen unable to see anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11727515March 27, 2026
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
I scheduled my appointment to get the recalls taken care of and the car went into "protective mode" as soon as the call was made. I took it into the shop and now I have to pay for the diagnostic to turn my adaptive cruise control back on. The cruise control is a subset of the recall issue and I am being charge. It is at Metro Ford in Tupelo, Mississippi. I called the Ford recall center for help, but they put me off and said I should get a call from someone next week. I am paying for the diagnostic and repair because I have to and I need my car, but Ford is running a recall scam.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11726929March 25, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Mustang. The contact stated that while driving at various speeds, the vehicle started losing automotive power. The vehicle had stalled several times. The vehicle was able to restart, and the loss of automotive power was intermittent. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part was not yet available. The contact called a local dealer and the manufacturer several times and was informed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 48,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722624March 6, 2026
POWER TRAIN, ENGINE
A steady Check Engine Light came on after starting the car; brought it to Ford Dealer of Montebello and they stated coolant leak and got into one of the cylinders that caused misfires.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11722053March 4, 2026
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
My 2024 Ford Mustang has been experiencing a serious mechanical issue that the manufacturer has been unable to repair. The vehicle has been at the dealership for an extended period because a defective component cannot be replaced. Ford acknowledged that the required part has not yet been manufactured. The vehicle has remained unresolved for over five months. This creates a potential safety concern because the vehicle cannot be reliably used or repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11720636February 26, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2021 Ford Mustang. The contact stated that in May 2025, there was a misfire in the engine after refueling with warm fuel. The check engine warning light was flashing on the instrument cluster. The contact later received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); and associated the misfire with the recall. The local dealer was contacted, and the contact was informed that the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not informed of the failure. The failure mileage was approximately 13,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11719567February 21, 2026
UNKNOWN OR OTHER
Backup camera not working screen says see dealer. We thought car was included in ford back over prevention recall 25v442000 ford recall 25s72. however we are being told no recall exists and have to pay to fix it ourselves.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Ford Mustang