Ford Mustang Complaints

211 consumer complaints on file.

#11754503August 3, 2026
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I am extremely disappointed with Ford’s handling of my situation and the lack of customer support for what appears to be a premature major component failure. I own a 2024 Ford Mustang GT with only 56,022 miles. While driving, my air conditioning suddenly stopped blowing cold air. I took the vehicle to an authorized Ford dealership, where it was diagnosed with a catastrophic A/C compressor failure. The compressor had internally locked up, sending metal shavings throughout the A/C system. I was told the repair would require replacing the compressor, expansion valve, desiccant, belt, flushing the system, and recharging the A/C, with an estimated cost of nearly $5,000. I contacted Ford Customer Relationship Center and requested goodwill assistance because this is a 2024 vehicle and this type of catastrophic failure should not happen at only 56,000 miles. I explained that I had only owned the vehicle for approximately 7,000 miles after purchasing it used with around 49,000 miles. Unfortunately, I was simply told that there was nothing Ford could do because the vehicle was outside of the basic warranty. There was no meaningful effort to review the circumstances, no offer of partial assistance, and no indication that Ford was willing to stand behind what appears to be an unusually premature failure of a major factory component. I understand warranties have limits, but customer service should go beyond simply reading warranty terms. A compressor that fails catastrophically and contaminates the entire A/C system on a vehicle this new is not something most owners would reasonably expect. I wasn’t asking Ford to ignore its warranty—I was asking the company to stand behind its product through goodwill assistance for an unusual failure. This experience has left me questioning Ford’s commitment to customer satisfaction. When a major component fails unexpectedly on a relatively new vehicle, customers deserve more than a quick denial. I expected better from a company with Ford.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11754318August 2, 2026
STRUCTURE:BODY
It's the 4th time in the last 3 weeks that the passenger door which is locked just opens on its own. I start to hear the air hissing and I get a door open alarm in the dashboard. Scary because 2x it was while on I -4 and almost lost control of the car trying to figure out what was happening and trying to reach for the door.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753234July 28, 2026
EXTERIOR LIGHTING, VISIBILITY
The contact owns a 2025 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V546000 (Exterior Lighting) and 26V418000 (Visibility); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that several exterior lights randomly illuminated while the vehicle was turned on or off, causing the battery to drain. The parking lights, headlights, and the turn signals were unintendedly illuminated. The vehicle was taken to the dealer, who confirmed that parts for NHTSA Campaign Numbers: 26V418000 (Visibility) were not yet available. The dealer confirmed that there was water intrusion into the module at the front of the vehicle that had caused an electrical short. The dealer stated that the wiring harness needed to be replaced before the vehicle was repaired under NHTSA Campaign Number: 25V546000 (Exterior Lighting). The vehicle was not repaired. The manufacturer was not made aware of the issue. The failure mileage was approximately 2,800.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751918July 21, 2026
ELECTRICAL SYSTEM
I bought a new 2024 Mustang in 11/2024 from Town & Country Ford in Port Arthur, Tx. Days after the purchase, I recieved a voicemail to return asap and was told by the owner that I would recieve a gift card if I did. I didn't understand why at the time, as it wasn't explained. Unfortunately, I was unable to return because the dealership is 4 hours drive from my residence. That was the last I heard anything. Recently, in 6/2026 I noticed that there were 2 active recalls in the Ford app. I then made an appointment with my local dealership, Tyler Ford in Tyler, Tx and the recalls were performed. The service tech at the Tyler dealership advised me then that there was no warranty start date entered in the system from when the vehicle was purchased and that he could not enter the recall information, nor could he perform any future warranty work. The week after, I noticed a crack in my passenger tailight and took it to the Tyler dealership. The same service tech (Vegas) advised that they couldn't do anything because of the warranty service date issue. Myself and Vegas have attempted multiple times over a 3 week period to have this date entered by Town & Country. Further research finds that there was a stop sale recall on the Mustang issued 10/2024 24C35 for the IPC screen that was not performed prior to its sale to me 11/2024 and now the dealership management is attempting to cover it up. I've spoken with the dealership warranty person (DeMarcus) and he has advised that management is aware and he has relayed the info several times. Nonetheless, aside from their violation of federal law and elusive cover up, I am seemingly without warranty coverage and forced to drive un unsafe vehicle because the turn signal does not operate due to penetrating water damage into the light housing. Town & Country says they will enter the date when the recalls are entered, but Tyler says they can't enter the recalls until the warranty start date is entered.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751434July 19, 2026
VEHICLE SPEED CONTROL
My Mustang prevented me out of nowhere from going over 80, no warning or driver assistance system were active when the incident happened, this car is brand new only 4k miles when it happened, i pulled over to gas station and restarted it, it didnt fix the issue until i let it sit for 20 mins near the gas station their is some kind of glitch in the system and it never happened since but its always in the back of my mind, other owners in 24/25 also reported same issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11750303July 14, 2026
WHEELS
On XXX I purchased a new 2026 Ford Mustang GT from the dealership at [XXX] and [XXX] in [XXX] 40 Hrs. after the purchase I was traveling on [XXX] Headed west at about 78 MPH the speed limit was 70 MPH., when my driver side rear tire let go, I mean totally blew out. The car slammed to the ground and the rear of the car slide to the right and almost flipped with me in it. I could have very well been killed. I don't know why this happened, but I clearly believe this to be a serious safety issue that needs to be dealt with by the dealership and Ford Motor corporation, next time someone may be killed. I have the tire and pictures of the tire if anyone needs them. I have contacted the dealership and has been speaking to executive Manager [XXX]. When I asked him about inspections and tire pressures before the car was delivered to me, he cut off all communications. I wrote them an official and signed statement by me concerning the incident. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749942July 13, 2026
TIRES
Hello, the tire blew out on the interstate and is only at 25k mileage. Warranty stated is 40k mileage and I’m an extremely safe driver, I bought the car brand new with the tires on it
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749328July 9, 2026
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2025 Ford Mustang. The contact received notification for NHTSA Campaign Number: 26V122000 (Engine and Engine Cooling); however, the part to complete the recall repair was unavailable. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle failed to accelerate as intended. The vehicle stalled, jerked forward, and the check engine warning light illuminated. The force of the jerk propelled the contact onto the steering wheel. The vehicle was restarted, and the check engine warning light was no longer illuminated. The vehicle was driven to the residence. The contact stated that the vehicle required several attempts to start on some occasions. A dealer was made aware of the failure but confirmed that the recall remedy was unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or a dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11747970July 2, 2026
VISIBILITY
The contact owns a 2025 Ford Mustang. The contact received notification of NHTSA Campaign Number: 26V159000 (Visibility); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline for assistance. The contact had not experienced a failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11746325June 24, 2026
ELECTRICAL SYSTEM
Infotainment system flickers/goes blank even after being repaired at Ford Service center. Back up camera unavailable and anything controlled by touchscreen does not work
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11745538June 22, 2026
FUEL/PROPULSION SYSTEM
My vehicle, VIN [XXX], is subject to NHTSA Recall 25V455 (Ford Recall 25S75) involving a defective low-pressure fuel pump that may cause engine hesitation, loss of power, or engine stalling. This recall was announced in July 2025 and remains open on the NHTSA VIN lookup as of June 2026. More than eleven months have passed since the recall was announced, and Ford has not provided a repair remedy for my vehicle. I believe this is an unreasonable delay for a safety-related defect. In addition, the recall previously appeared in the FordPass application associated with my vehicle but no longer appears there, even though both the NHTSA and Ford recall website VIN lookup continues to show the recall as open. This discrepancy creates confusion regarding the status of the recall and whether Ford is actively notifying affected owners. I am concerned that my vehicle remains subject to a known safety defect without an available repair and request that NHTSA review Ford’s handling of Recall 25V455, the prolonged delay in providing a remedy, and the inconsistency between Ford’s customer-facing systems and the NHTSA recall database. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744855June 17, 2026
FORWARD COLLISION AVOIDANCE: WARNINGS
Ford describes their pre-collision system: The system warns the driver of potential hazards by providing three levels of assistance. Alert: When active, a flashing visual warning appears and an audible warning tone sounds. Brake Support: The system helps reduce the impact speed by preparing the brakes for rapid braking, and Emergency Braking. I have driven my vehicle around Jacksonville with the setting at High to give me three car lengths warning. After hours of driving on I95 and I10 in Jacksonville, with cars cutting in front of my at less than three car lengths, I only received one warning with a car that pulled in front of me less than 3 feet. I took it to the dealer who said that it works as intended. Ford backs them up. This means the system is useless as a Safety system.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11744348June 15, 2026
ENGINE, UNKNOWN OR OTHER, POWER TRAIN
Description On your vehicles engine, one or more of the clips that retain the engines pistons to their connecting rods may be mis-installed or missing. Safety Risk A mis-installed clip may result in an audible knocking noise that increases over time. Progression of this issue can lead to piston failure and engine damage, resulting in a loss of motive power and increasing the risk of a crash. Remedy Parts are available to repair your vehicle. Ford Motor Company has authorized your dealer to inspect your vehicles engine for evidence of mis-installedmissing clips. If found, the engine long block assembly will be replaced free of charge. Recall service not available right now. We have a remedy but parts are not available right now. We will inform you when the service is available. Or, you can contact your dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11743949June 14, 2026
VISIBILITY/WIPER
9 days after I purchased this 2026 Mustang GT brand new. The first rain storm. After activating the wipers. Said wipers broke and went flying airborne over the vehicle into traffic. At which point I couldn’t see as it was raining heavy. This resulted in a near head on collision with oncoming traffic and the wiper arm damaged the windshield. Obviously Ford installed defective/faulty parts/wipers on the vehicle at the factory. Parts which Fords has claimed they are not responsible or liable for installing damaged. And which Ford refused to warranty. Or accept any responsibility for.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11742787June 8, 2026
STEERING
Steering u-joint sticks and prevents steering wheel from turning without a catch/hitch . Not evident at lower speeds but is prevalent at speeds 50 and above. The photos attached show the part and one picture shows a YouTube video showing the EXACT problem. The video title is shown in picture: Dangerous Steering Problem And it is very scary at the higher speeds when it sticks and you have to exert force to move it to right or left. Trying to stay in a lane is a problem!! Electronic steering was checked by dealer last year and they found nothing as they probably didn’t test drive it at the higher speeds; has continued till today and after a road trip yesterday I went online and found this information!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741353June 1, 2026
EXTERIOR LIGHTING
The contact owns a 2024 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V546000(EXTERIOR LIGHTING); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The vehicle was taken to the local dealer who confirmed corrosion was present. The failure mileage was 11,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740535May 28, 2026
FUEL SYSTEM, GASOLINE
The contact owns a . The contact received notification of NHTSA Campaign Number: 25V455000(FUEL SYSTEM, GASOLINE); however, the part to do the recall repair was unavailable. The local dealer was contacted and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure while driving up a hill the vehicle did not properly accelerate when pressing the accelerator pedal. The failure mileage was 27,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740129May 26, 2026
FUEL SYSTEM, GASOLINE
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V455000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The contact stated while driving 60 MPH, the engine shuddered as if it was starving from fuel. The check engine warning light illuminated. The contact was able to drive to the residence, and the vehicle was parked in the garage. The contact had stopped driving the vehicle due to safety concerns. The dealer and several other unknown dealers were contacted but were unable to advise when the parts would be available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 10,102.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11740019May 26, 2026
STEERING
Other cars for the same year model have a recall for the issue I’m having. 24S44 Is the ford recall code. Power steering is boosted and can oscillate side side. I’ve seen other mustangs with this recall have the same issue get repaired. Mine has the exact same issue. I didn’t notice it was an issue until I had an alignment. The alignment from factory was so bad the inside of the
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11738388May 17, 2026
STRUCTURE:BODY
Driver door opened to secondary latch position while driving on the highway at 70mph on 5/16/2026. The warning system came on and driver had to navigate holding the door and stopping safely during high speed traffic to close the door. Will take to dealership when next available opening day. No accident or police were involved. Driver found older warning affecting same year,make,model for recall but unsure if problem was corrected before purchase or if this vin# was included in recall campaign. Campaign 21N10.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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