Ford Mustang Complaints

211 consumer complaints on file.

#11559747December 12, 2023
ENGINE
The last two times I have went to start my vehicle it acts as if it is not in the park position. The brake is stiff and wont budge. I have to wiggle the shifter as much as it will let me fpr a couple minutes before it lets loose to start.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11559659December 12, 2023
VISIBILITY/WIPER, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: WARNINGS
Cold weather. Warmed up the car for 10 minutes . all defoger for rear glass and winshield were used . There is accessive condenced water all over inside front and back window. started driving and used the wiper to clean the windshield and found out water is on the inside made the visability hard. Another issue with the Camera Visibility issue is daily in cold weather where the glass in front of the camera gets foggy and there is no way to clean as it foggs up inside the winshield and camera housing makes the auto break system not working . After the snow there is a sound of a water puddle some whereon the right side on the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558752December 6, 2023
ELECTRICAL SYSTEM
The contact owns a 2022 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the brake warning light was intermittently illuminated. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 14,200. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558590December 5, 2023
SERVICE BRAKES, ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL
Failure to comply in a timely manner regarding NHTSA Recall Number23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558589December 5, 2023
ELECTRICAL SYSTEM, SERVICE BRAKES, VEHICLE SPEED CONTROL
Failure to repair NHTSA Recall Number 23V727 Summary ON YOUR VEHICLE, THE BRAKE SYSTEM WARNING INDICATOR MAY NOT ILLUMINATE IF THE BRAKE FLUID IS DEPLETED FROM THE BRAKE FLUID RESERVOIR. Safety Risk THIS MAY RESULT IN NO BRAKE SYSTEM WARNING INDICATOR WHEN THE BRAKE FLUID IS BELOW THE RECOMMENDED LEVEL IN THE MASTER CYLINDER BRAKE FLUID RESERVOIR, WHICH MAY INCREASE THE RISK OF A CRASH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11558588December 5, 2023
ELECTRICAL SYSTEM
The contact owns a 2021 Ford Mustang. The contact received notification of NHTSA Campaign Number: 23V727000 (Electrical System) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11553004November 1, 2023
SERVICE BRAKES, HYDRAULIC
The contact owns a 2021 Ford Mustang. The contact received a notification through a ride sharing app that the VIN was included in NHTSA Campaign Number: Awaiting# (Service Brakes, Hydraulics) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11549995October 15, 2023
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The windshield or body seams leak water. There is rust on the interior. Concerns of mold. Water leaking into brand new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11548399October 5, 2023
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, UNKNOWN OR OTHER
Rear view camera is not working and the infotainment display is freezes up every time after starting the vehicle. The entire infotainment system is inoperable until next ignition cycle. The key SAFTEY concerns is rear view camera doesn't work at all. This is huge issue to drive and park the car safely. Problem is happening for past one month and could not able to use the vehicle safely. Ford service is very bad and cant event schedule a service to check the issue. trying all options. This problem has been happening for 3-4 months intermittently and past 6 weeks its happening always.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11547876October 2, 2023
ENGINE, SUSPENSION
Catastrophic engine failure while driving at highway speeds in dense traffic led to seized engine and highly dangerous situation. Root cause wasn't determined due to volume of damage. Three pistons, rods, and crankshaft where shattered beyond recognition along with a cracked block. Engine was highly maintained and showed no signs of failure prior. Completely torn differential bushings around the bolt sleeve with low mileage and roughly a year and a half from build date. Personal research shows that this is a highly common issues that remains unaddressed by Ford and safety agencies.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11543989September 12, 2023
STEERING
While piloting the vehicle at speeds between approximately 27 and 37 mile per hour, the steering becomes loose and darty, creating an unstable and potentially unsafe driving experience. The problem was reproduced by a dealer as detailed in the provided repair order. The dealer contacted the manufacturer for technical assistance. There were no warnings or messages. The issue appeared in July 2023.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525206June 3, 2023
SERVICE BRAKES
The front brakes grab suddenly during low speed braking under about 6 mph causing the car to jerk to a stop. The front brakes will lock up when coming to a stop at higher speeds at about 25 mph if the car is downshifting gears. The low speed issue happens for about 80 percent of the stops and the higher speed braking issue is hit or miss. There are no warning lights indicated on the dash. I took the car into the dealership with about 3000 miles on it. The dealership said they could not duplicate, it was just how abs works and that I needed to drive more miles and it would go away. I put the pick up date for my car as the incident date but as this is a current and ongoing issue it is every date.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11525050June 2, 2023
STRUCTURE:BODY:ROOF AND PILLARS, LATCHES/LOCKS/LINKAGES
The contact owns a 2022 Ford Mustang. The contact stated that the convertible roof failed to latch and close properly. There were no warning lights illuminated. The contact stated that the handle failed to connect with the latching system. The vehicle was taken to the local dealer, who was unable to determine a fix for the failure. The vehicle was not repaired. The manufacturer was contacted and provided a claim number and referred the contact to the NHTSA Hotline. The failure mileage was approximately 761.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11522730May 18, 2023
ELECTRICAL SYSTEM, POWER TRAIN, ENGINE AND ENGINE COOLING
The contact owns a 2021 Ford Mustang GT500. The contact stated that while driving at an undisclosed speed, the vehicle experienced a loss of power steering as the instrument cluster went blank and the charging system error warning message was illuminated. The contact also stated that while driving at an undisclosed speed, the "Battery Save Mode, Pull Over, and Turn Car Off and On" message was illuminated. The contact had pulled over to turn off the vehicle and was able to restart. The failure reoccurred intermittently. The vehicle was taken to a local dealer, where the failures could not be duplicated. The contact stated that the failure reoccurred and that the suspension error warning message was illuminated. The contact then stated that while driving at approximately 25 MPH, the launch control feature was inadvertently activated, causing the contact to lose control of the steering wheel, the vehicle to make a 360-degree turn in the middle of the intersection, and the contact to crash onto the sidewalk. The contact had to receive medical attention and sustained a broken wrist and torn ligament. The vehicle was towed to Sunrise Ford(16005 Valley Blvd, Fontana, CA 92335); however, the mechanic advised for body repairs to be done first, and the vehicle was then towed to an independent mechanic, where the tires, rims, and spoiler were replaced. The vehicle was then towed back to the dealer, where it was diagnosed that the alternator and catalytic converter needed to be replaced. The vehicle was repaired; however, the failure reoccurred, and after the vehicle was towed back to the dealer, the failures could not be duplicated. The manufacturer was made aware of the failure. The approximate failure mileage was unknown.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11516997April 14, 2023
ELECTRICAL SYSTEM, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
04/13/2023 - While on the highway my 2022 mustang GT instrument cluster and infotainment screens both went black. It took me off guard and pulled to the side of the road and soon discovered I had no turn signals or hazard lights, I am unsure if I had brake lights. I happened to be only a couple of exits away from Tasca Ford dealership in Berlin, CT so I drove directly there. They are currently in possession of the vehicle and will do diagnostics, they were fully booked and it may be a week before they get to it. No symptoms prior to incident, although there was a software update preformed earlier in the day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11509876March 2, 2023
POWER TRAIN
1st dealer visit: at low speeds car acted like it was in neutral and then surged when trying to accelerate. Dealer said they corrected the issue. they did not. 2nd dealer visit: car was still doing the same as number 1. While on the highway with cruise control set at 75 mph, I lost power and smoke started billowing from under the car. transmission was shifting erratically, went into limp mode and i made it off the highway to call a tow truck. Dealer said they repaired the issue. 3rd dealer visit: car is still doing the same as number 1. now the car is also very jerky in 3, 5, 8 gears. I almost ran into my own car while parking due to the random lunging. It hesitates and stumbles in most gears and I have no confidence when pulling out onto a street or trying to pass on the highway. It shifts extremely hard from 4th to 5th gear; feels like I ran over something or got rear ended. The dealer wants to repeat the same repair they tried in visit #2, new valve body. -Transmission failed. dealership says valve body but the new one is broken also. waiting on the 3rd one for this car. Possibly available for inspection; it is at dealership. -Random lurching at low speeds and power loss on the highway are my safety concerns. -Dealer found the issue and attempted repair. -Manufacturer, police or insurance have not inspected. I have a ticket open with Ford currently. -Warning lamps? not on the 1st visit. yes, when I lost power on the highway but the light came on well after the issue was apparent with smoke behind me. 3rd visit, no warning lamps.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11505763February 6, 2023
POWER TRAIN, FUEL/PROPULSION SYSTEM
Powertrain - The transmission when coming to a stop lurches the vehicle forward. Along with the lurching forward when slowing down it makes a loud clunk noise and makes the car and my person move forward. Propulsion - When turning into traffic the car sometimes has no power and takes about 3 seconds to get power back to the vehicle, almost causing accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11502691January 19, 2023
FORWARD COLLISION AVOIDANCE
The contact owns a 2021 Ford Mustang. The contact stated while driving at an undisclosed speed, the pre-collision sensor alert warning light was illuminated. The contact stated that he was concerned that the sensor had malfunctioned. The vehicle was not diagnosed or repaired. The dealer was notified of the failure and the contact was informed that there would be a fee for the diagnostic test. The manufacturer was notified of the failure and the contact was transferred to the NHTSA Hotline. The failure mileage was approximately 8,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11499594December 30, 2022
POWER TRAIN
After slight acceleration and then light braking vehicle wants to lunge forward and is a outright safety hazard in 3 separate incidents it almost caused an accident and one was a pedestrian, fors is well aware of this vehicles incidents and well documented by text from dealer acknowledging such incidents
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11497775December 16, 2022
SERVICE BRAKES, HYDRAULIC
The contact leased a 2021 Ford Mustang from an Enterprise rental company. The contact stated while driving approximately 3-5 MPH and coming to a complete stop, the brake pedal was depressed but the vehicle failed to respond, lunged forward, and hit the rear of the vehicle before him. The contact stated that it was a fender-bender; however, the front of the vehicle sustained damage. The air bags did not deploy. There was no warning light illuminated. The contact did not sustain injuries. The occupants of the other vehicle did not sustain injuries. There was no police report filed. The contact was able to continue driving. The dealer was notified of the failure and informed the contact that there was no recall associated with the failure. The vehicle was returned to Enterprise rental company. There was no further information provided. The manufacturer was not notified of the failure. The failure mileage was approximately 4,000. The VIN was unavailable. .
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0

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